Find Cheap Flights to Phoenix Sky Harbor Intl

Nearly being bumped off the flight. A tight, uncomfortable seating space.

Good experience.

Quiet plane. Crew was genuine, and interested. Trip was on time. These simple services, done with a smile exceeded my expectations, which is sad but deeply appreciated.

Seats are too small. I am 6'6" and there is not enough legroom. I don't like paying extra for baggage, and pretzels are not food.

The Flight attendant Tutu and the duration of the flight was quick with great communication from the flight crew and pilot.

The seats seemed a bit narrower than my flight to Phoenix

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Went smoothly including tsa

Flights aalways toi close together. 1st flight arrived early and still just made boarding for second flight

Friendly staff, great service, and how since it was a night flight the lights were off.

There was nothing I didnt like

Crew was nice and boarding was very organized. Chairs had many customizable features.

You have to pay for WiFi and we didn't get beverages until almost the end of our two and a half hour flight.

Plane arrived on time

Disorganized baggage claim. Someone pulled my bags off to the side and here I was looking at the carousel. Not very organized.

The in flight attendants were very helpful. They never got upset with anyone when I got walked passed my seat while boarding and had traffic backed up while boarding.Such a pleasant flight. I would rather fly American Airlines than spirit, United.

The only thing I can say I didn't like was the vents did not blow the air condition hard enough. ..

I like that they had a TV show showing at no extra cost

The seats were so uncomfortable, I've been on planes before but after an hours I couldn't get comfortable at all.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

I had to change planes twice and the second time barely made it before they closed the door. But it was all good, made it to my destination.

The flight was wonderful but there was a little girl traveling by herself that was slightly misbehaving throughout the flight. Everyone around thought that was sibling or daughter of a passenger nearby until the last duration of the flight. She was very cute and it wasn't a big deal, but if there was a way for people around her to know I'm sure we would have helped her out a lot earlier in the flight with all her stuff.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Boarded early, smooth flights, comfortable seats and friendly crew

Need to allow people to board according to what's been called and not let people board early that shouldn't. I think it's great that they board back to front but that's only good if the person at the gate ensures it. The food/snack options are not the greatest.

Delay, Plane workers kept say " that bag has to go underneath" to people as they walked down the aisles like fill Sargents. Do they know the word "please"?

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.