Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."
Cons: "Nothing--everything was great--perhaps the best service I've ever received."
Pros: "Good seat. Good movies."
Cons: "A better range of free food choices would be nice."
Cons: "Horrible experience!!"
Pros: "Nice company on plane. Most crew members were nice. Very good with disabled mom."
Pros: "Nothing. You’re horrible."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "The crew was very friendly and helpful."
Cons: "The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work."
Pros: "Nothing. I missed this flight because of a delay of my flight on Friday."
Cons: "There was no place to charge my electronics"
Pros: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Cons: "choice of snacks or food"
Pros: "Crew on board was nice."
Cons: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."
Cons: "I paid extra for an emergency exit seat. The seats in the row were visibly different from ones nearby -- the seat padding was gone (felt like I was sitting on a board) and the seat bottoms slanted down producing a feeling of sliding out of the seat."
Pros: "miserable. Flight."
Pros: "All the service was good"
Cons: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."
Cons: "Slightly wider seats"
Pros: "The free entertainment was great! Left on time and arrive time. No lost bags and no incidents."
Cons: "Everything was great! No complaints. We flew basic economy so there were no frills and sat in row 26. The flight was safe and"
Pros: "The flight attendants"
Cons: "The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast"
Pros: "Awesome crew. Very pleasant people."
Cons: "2 hours late. Thanks ohare."
Pros: "Landing and deplaning"
Cons: "Literally everything else"
Pros: "Everything happy and in time. Nice staff"
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Staff was fantastic"
Pros: "Everything was good."
Cons: "I had to stand on stairs while crew served drinks! Windy on stairs. Unacceptable! I felt like a second class customer!"
Pros: "Friendly staff"
Cons: "Rude customer"
Pros: "On time departure and arrival - friendly crew"
Cons: "No own movie screen."
Cons: "Delayed flight, multiple gate changes"
Pros: "Nice staff, on time"
Pros: "Full flight, crew worked timely"
Pros: "Flight departed and arrived on time. Good, friendly, efficient service on flight. Cabin crew took special care to arrange for those with on-going flights and tight connections to be accommodated to make these tight connections."
Cons: "Tight seating and aisles."
Cons: "Waiting on a hot plane for 2 hours"
Pros: "Quick and easy thanks"
Pros: "Flight crew was awesome!"
Cons: "Connected from Cabo through Phoenix... seems that AA has really done a great job with passengers, but luggage is a whole other story, waited over an hour in Phoenix for luggage to come out, of course it didn't make the connection (had to clear customs in Phoenix)"
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "Good preferred seat."
Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Pros: "We boarded on time, we sat in the exit aisle, so we have a little extra room. They offered free movies, which my husband took advantage of. Pleasant flight"
Cons: "Seat 17F is very short on leg room for a 6 foot man. Flight attendants didn't care and rough landing; pilot needs more practice."
Cons: "Would at least like a choice of a snack instead of cookies I don't care for."
Cons: "Had a passenger behind us that was coughing the whole flight with what we think was a cold and now we are both sick with colds."
Pros: "The crew very helpful and nice."
Cons: "On the flight home my seat wouldn't let back, so I had to sleep in an upright position. Lol"
Pros: "Flight was on time. Plane was clean. Staff very professional."
Cons: "the one flight attendant kept running into my shoulder when I wasn't even hanging out in the aisle. I am okay with getting bumped but when I have someone constantly hitting me and running into me with some force it gets old, plus they all seemed rude. Also no chargers or entertainment for 41/2 hours. Will be flying with delta from now"
Cons: "Being led to pay to select seats on flight that was only 50% full"
Pros: "Staff and customer service were great"
Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Pros: "See above. Worst flight in 60 years of flying.Their systems failed at every point-- changing flights without carrying over seat reservations "Too close to flight time""
Cons: "Attitude of many employees--" tough on you, suck it up. stuff happens". poor communication re flight change, rejection of AA Advantage Mastercard to pay for baggage check and get boarding pass and seat assignment. Rerouted me by 200 yards to TSA checkpoint I could see was 30 yards away. When flight arrived in SFO the arrivals board never showed it and there was no carousel shown for checked baggage. I finally had to go to customer service, where attendant just pointed to my bag on the floor with lots of others from the flight, shrugged, no apology, and chewed her gum a little faster before turning her back."
Cons: "Clean the plane prior to passengers coming onboard. The plane was dirty in between the seats and food particles and crumbs everywhere. It seemed like they did a half cleaning job and a little more effort could go along way. Since beverages aren’t included and the seat do not recline. Other than that the flight was smooth taking off, in flight and landing. Thank you to the pilot for his efforts."
Cons: "I was bumped from the flight I booked 3 weeks in advance because they over booked, and frontier made me pay 120$ to catch the next flight which was not nonstop, and added an 8 hour layover"
Pros: "On time flight"
Cons: "Very bumpy flight , but know that is out of control sometimes"
Cons: "Have plane depart on time."
Pros: "Crew was fine. Nothing exciting or bad."
Cons: "The boarding process sucks. Highly disorganized. Everyone in line near me was confused. There was a line of people even though she hadn’t called the first boarders yet. She called disabled, military and families with children under 2 and family boarding. There were 30+ people in line. Then the masse"
Pros: "Ok time"
Cons: "Frontier charges for absolutely everything, and the chairs are very uncomfortable, they have hardly any padding and don’t recline"
Pros: "Crew was very nice"
Cons: "Better off paying more upfront with any other airline. As tickets will end up being same by the time you finish paying for luggage and your seat. Not worth the hassle and discomfort"
Pros: "Everything else was fine."
Cons: "The flight was delayed 30 mins prior to boarding for 6 hours. They were missing a part that needed to be ordered. What I don't understand is why they couldn't have emailed everyone to notify us so we weren't stuck in the airport for 6 hours."
Pros: "I liked that with the super short layover I didn't have to change planes. That made the trip less stressful."
Cons: "Same as above. It was the same plane."
Cons: "Everything about the travel. Flight was delayed"
Cons: "My bags cost more than my flight And the tray tables are ridiculously small Every beverage u have to pay for"
Pros: "I liked that the staff was friendly and the tickets were affordable"
Cons: "I didn’t like that there was no complimentary food or beverage options."
Cons: "They say they are giving you a bargain but with fees it's absolutely the same as other airlines but with far more uncomfortable seats and no amenities. Will bnever fly never fly frontier again."
Pros: "We appreciated the cheap airline ticket prices."
Cons: "We were outraged by having to pay $45 for each piece of luggage, including carry ons! After these hidden fees, our tickets would have been cheaper for a well established and popular airline."
Pros: "It didn't crash"
Cons: "The whole staff from the check in to the attendants was rude rude rude. Never again!"
Pros: "Easy ticket booking"
Cons: "Price can be still reduced"
Pros: "expeditious boarding, low fare"
Cons: "bad seats they do not recline of a 3-plus hour flight, no snacks or drinks without charges,"
Pros: "Flight prices"
Cons: "The delay then missing my connecting flight."
Pros: "Flight finished trip early"
Cons: "Everything costs extra. What's the point of saving $40 on a ticket if you have to pay $80 round trip for checked bag. Older plane. No drinks or entertainment."
Pros: "Crew was pleasant enough. It would have been nice to have been offered free water on flight."
Cons: "I questioned the mechanical condition of the plane, while still on the ground. The plane made some strange sounds before taking off. Seating space was confining. I did not like all the "nickel and dimeing" while booking flight."
Cons: "Frontier personnel at the ticketing refused to print out my airline ticket and allow me to try and catch my flight because we had not checked in 35 minutes prior to flight departure. I missed the flight and had to eat the price of the ticket and find another airline to get to my destination. There was plenty of time to have made it through TSA and boarded the plane but because of some ridiculously stringent policy they would not allow me to try."
Pros: "Flight was very quick and the crew was totally awesome!! Food and entertainment got a one star because the was no food or entertainment. The flight was too fast. I'm sure that would have been 5 stars as well. (Should have a NA option)"
Cons: "Nothing. This flight was flawless!! The plane was clean and the service was great. This was a great flight from Phoenix to Colorado."
Pros: "I liked the price, It was a last minute flight to see my mom before her surgery. The boarding was smooth. The cons though were the tiny seats from the 1970's and that even a coke, water and/or snacks were for sale and not complimentry."
Pros: "went from point A to point B, that's what I paid for and that's what I got"
Cons: "seats were uncomfortable but what can you do"
Pros: "I really like the newer seats on Frontier. They are comfortable and roomy. I imagine at spring cleaning time, the seats are so much easier to clean. Don't know if airlines do a spring cleaning. LOL"
Pros: "Good nonstop flight. Flying out of a smaller airport was great. Not a "frills" flight but got me where I needed to be at a very reasonable price. Will be using this flight to go back and forth often."
Pros: "Average flight, nothing special, nothing to complain about."
Cons: "Late, staff seemed disgruntled, no water offered on either flight and both times were on the plane over 4 hours. Seriously, no water? Sad. Won't be flying Frintiere anymore because the tickets might be cheap but they upsell and charge for everything and the service is not good. The same as Spirit. Sorry guys, you lost my patronage!"
Pros: "In spite of weather delay, boarding, crew and flight were good"
Cons: "Surprised at how much we were nickel and dimed. Carry-ons cost $45 each. Checked bags cost $40 each. The crew seemed apathetic and exhausted. We were delayed an hour then sat on the runway for another hour before departing. No explanations were given either in the terminal or from the pilot. We will try very hard not to fly Frontier again if we can at all help it."
Pros: "Flight was canceled and I was not notified. Flight sat on tarmac, unloaded and then canceled"
Pros: "My 15 year old hasn't even boated her flight as it is delayed until 2:33 am. She was to leave PHX at 7 something this evening. Disappointed with Frontier-will not use this airline again nor recommend to family, friends nor clients."
Cons: "The line to checkin for flight was very long (not enough employees). We were told to go to Gate 20, then told to go to another gate along with two other flights. Waited for hours with no information as to what the problem was or when the flight would leave (same for other two fights). There were no Frontier employees in the terminal to be found to ask. It was all very unorganized! Finally one employee made an anouncement that we had no flight crew. Again waited in line for hour and half to talk to the one employee working the desk. Then waited almost two hours for bag at baggage claim. Still did not get luggage. Had to pay to stay in hotel and book flight on United the next day. When I tried to ask a Frontier employ the next morning where I should go to find luggage he was extremely rude and said I had to wait in line with a bunch of other people trying to check in and others that were on a flight that was just cancelled. There is not baggage offfice like other airlines have - they are too cheap!!. Their fairs are cheep but they nickle and dime you to death with baggage fees and seating feas, seats are cramped and uncomfortable, employees (the few they have) are rude. I think the airline is extremely cheap, unorganized and pathetic. By the way, i filed a claim on my luggage on line as directed by the recording you get when you call (because there is no one to talk to) and now received an email that I need to file claim with the baggage office at the airport. What baggage office??????"
Cons: "Every time they delay in flight this is happened 20 days before on same flight"
Pros: "The woman at the check in counter was nice"
Cons: "All of it. Horrible seats that are so piled on top of each other that I felt like cattle; nickel and dining us every chance you had; poor communication via email and text that the flights are delayed; HORRIBLE customer service online and via phone (I'd rather talk to Comcast than Frontier); no wifi or entertainment on the flight, which for a 2.5 HR flights is rediculous. One of the worst flight experience ever."
Cons: "The return flight was delayed and there was no one there to let us know. We had to go online to figure it out."
Cons: "Having to pay for everything individually. The cost for our bag it way to much. With other airlines we get free coke products and little bags of pretzel. But with frontier we have to pay. Y'all are my last choice for flying"
Cons: "There were extra charges for the seat and my carry on. I will never fly Frontier again. No one likes hidden fees. What good is paying for a ticket if it doesn't even include the cost of a seat?"
Cons: "The same 2 screaming babies entire flights. Attendants allowed with no assistance."
Pros: "I like the fact we landed safe."
Cons: "I didn't like the that none of the worked knew how to communicate with customers. I think the workers should be taught the concept of customer comes first."
Cons: "My bag is still missing i don't have critical medication and I can't even get customer service to answer my calls"
Pros: "Not impressed at alll"
Cons: "Flight was delayed twice , seats and leg space very uncomfortable"
Pros: "Absolutely nothing"
Cons: "Wanted an AM flight...got to the airport to check in 6:30 am to find out I had booked a 8:05 PM flight....so we had to book a fly another airline."
Cons: "Boarding was a bit chaotic on both outbound and return flights. The check-in counter in San Antonio was less than desirable--the staff were very unfriendly and unenthusiastic about their jobs. It is very disappointing there is a charge for EVERYTHING with your airline."
Pros: "Even after a 2 hour delay on a 7am flight, no effort was made to board the plane any faster. Staff appeared uninterested in customers"
Cons: "Frontier is not a customer friendly company!!"
Cons: "Flight was five hours late due to maintenance problem. This could happen to any airline, but is apparently not at all unusual for Frontier. They did give vouchers for dinner at the airport, but continued to charge for even water once on the plane. Frontier prices are good, but not worth the hassle to me. I will choose Delta or American next time."
Pros: "The time of the flights, and the quick security at the terminal."
Cons: "Hidden fees for everything. You book your flight for one price. (mine was about 100$ less than other airlines at time of booking) -Then they have you pick your seat (charge) -Then if you want to check a bag (charge) -Then if you want to BRING A CARRY ON (CHARGE) It ended up being way MORE than the other flights I could have just booked on other airlines. (I booked at $220.00 and by the end of my trip spent $373.00 with Frontier) Also, the returning flight was delayed 45 minutes but I received no notifications."
Cons: "At no time was I ever advised I would be charged for carry on luggage."
Cons: "I don't like paying for my seat or a cup of coffee. Hate paying for my bags, yes, even the carry on. Just give us honest fares and make it a nice trip - you're going there anyway, right?"
Cons: "They could have communicated 100 times better after the flight was turned around in-flight and they held us captive at the gate for three hours and then delayed the flight for twelve hours."
Pros: "The flight attendants were really nice, funny, and attentive. They were great."
Cons: "I think it is insane that the overweight charge is double. The baggage fees are insanely expensive and the seats are so close together on the plane you feel like you are sitting in each others lap. Considering how many passengers they have on the plane and how much money they make show how horrible the baggage fees are because clearly they are making profit. Also, you can't even get water without paying for it. Everything here costs, this is why I will continue to fly with Southwest and I will never fly with this airline again."
Cons: "Being charged double for check in bags was a waste of money, and given no explanation on why our flight was delayed is ridiculous."
Pros: "Good customer service"
Cons: "The seats are a little tight."
Cons: "We arrived at the airport 2 hours before flight time, got ready to check our bag only to be told our flight to Phoenix had been cancelled and there was no replacement flight available until Friday - this was on Monday. No assistance to get us on another airline, just no customer service. We found another flight which cost double our fare and waited 12 hours in the airport— they didn’t even offer to buy us breakfast."
Cons: "Plane was super late and hardly had any food for sale. Also bumpy."
Pros: "The flight crew was very friendly. The plane looked like new and was clean."
Cons: "The seating was a bit cramped, the little kids behind me were kicking the seat the whole trip, and all snacks and beverages were purchase only."
Pros: "Boarded the aircraft quickly and left on time."
Cons: "Airplane reeked of vomit and vinegar. Seats were dirty and you have to pay for water."
Cons: "I didn't like that you are only allowed to take one personal item on them flight."
Pros: "Absolutely nothing"
Cons: "From the moment I checked in the limit for bags was 40 I s not 50 I s. The bag price to check one normal was 50$ plus 30$ if it was under 50 not 40. The customer service could not have been more rude the flight was delayed 6 hours for “crew “ reasons. We were given only $7 to use and. Or bing eas openfor food. Awful experience never want to fly again."
Pros: "friendly and fast"
Cons: "charged for luagge and snacks"
Pros: "Everything with both flights to and from AZ were smooth with a friendly and helpful staff."
Pros: "The crew inflight was kind and attentive."
Cons: "The carry on rules were confusing. I stuffed everything into a small bag which made my trip extremely uncomfortable as I had a lay over in another airport. Upon arriving to the airport I saw people with backpacks which passed as personal bags, thus not having to pay the carry on fee. I wish I'd known that. I will never fly spirit airlines again."
Pros: "Sheap fair plenty of leg space"
Cons: "Seats not too comfortable but for a short flight it's ok"
Pros: "I did not like anything"
Cons: "The customer service agents where very rude and not helpful. Me and my friend had to go online ourselves and book our own new flights after they cancelled our flight and also we had military orders with our one bag and they still was not willing to let our bag go on for free unlike other airlines. Would not recommend them to anyone else"
Cons: "I actually had to pay for a carry on. Different level of airline that I didn't like. Seats were poor and just wasn't a good experience To call it a budget airline."
Cons: "I was sick all morning. Got there at 1130 for a 1208 flight. No sympathy. Has to spend money for another one way ticket."
Pros: "Seat was comfortable"
Cons: "It cost more for a carry on bag than a checked bag."
Pros: "Very comfortable seats, lots of leg room, friendly and enthusiastic service."
Cons: "not being able to have my bag under my seat (I was in front row), had to pay for water"
Pros: "The flight time was shorter than usual. (It is usually a 4 hour flight, actual flight time was 3.5 hours)."
Cons: "There was no leg room even if you are sitting all the way back in the seat, the seats don't recline, they charged for water, the aisles are so small that if you have any body part the tiniest bit out the crew will hit it hard without warning with their food cart, the plane was not particularly clean, and the flight from Chicago to Phoenix was still expensive ($300), and charged $30 for a carry on bag."
Cons: "it was late as always"
Cons: "It is impossible to pay for bags at booking at the lower rate. Couldn't get on line payments to work. But they kept trying to get money- for seats, for better boarding, for insurance- it never ended!!! Had to call. They wanted to charge me $100 for 2 bags since they helped me. Supervisor did nothing. Told me I should have booked directly with Spirit to pay for bags at lowest rate. So why do they offer themselves to search engines like Kayak? It all amounts to hidden costs and terrible service. Flight was delayed understandably because of weather in Denver. BUT, since the only way to make our connection was not to get our luggage, they refused to get our luggage on another flight on our connecting airline. Said we'd have to figure it out with Fed Ex. No solutions or help offered. I will never fly Spirit again."
Cons: "No room no service horrible everything"
Cons: "The seats were much more confined than flight to phoenix, I asked if I could occupy empty seats behind me, I was told no by flight attendant, medical purposes, yet one of them occupied during flight. I was very uncomfortable and in physical pain afterwatd, I will pay more $$ next time for extra room in other airline. I was also charged twice for reserving carry on luggage. Paying extra to eliminate these factors will be worth it too me."
Pros: "Everything went smooth."
Cons: "All the fees were too high and didn't like that they go up if you don't do it right away. I paid for a carry on and then had to check it and it cost me $5.00 more for a lot smaller bag what a joke! Large suitcase $50 little carry on $60 way to high!!!!!"
Cons: "My flight was booked for the wrong day. I only had one day selected on Kayak.com so I never thought to call in and verify time and date. I was signed up for text notifications but I never received anything."
Cons: "Worst customer service ever! Have booked 3 flights and somehow it has either gotten cancelled or some other issue. The worst is their customer service representatives. They're not willing to help, will give you half info and I even got wrong info from a manager. And after all the bag fees they're not even the cheapest flights. I will never fly with them and will save myself the trouble in the future."
Cons: "Misleading information about charges for carry-on. I understood extra charges would apply to luggage checked in, not suitcases carried onboard. Leg room is too small for tall people. I am 6'1" and my knee's were pressed against the seat in front of me the whole trip, not comfortable at all."
Pros: "Nothing! Awful airline!"
Cons: "Extra charges for everything that other airlines don't charge for. Seating very cramped...staff was rude! By the time I was done it cost more than any other airline!"
Pros: "The "seemingly low price" was very low, and is what sucked me in in the first place."
Cons: "The fact that my baggage cost more to ship them than the price of the ticket in the first place was a huge surprise. That will not happen again! The seats are cramped and comfortable only for a flight lasting less than 90 minutes. If your flight time is longer, be ready for a very sore bottom."
Pros: "I liked the flight attendants - the flight was delayed by an hour but they were very quick with the turnaround."
Pros: "At the end the stewardess announces over the PDA: About that bumpy landing, it was not the pilot's fault. Heck it was not even my fault. It was the asphalt. Good one!"
Cons: "1. Boarding was late both ways because they were "looking" for an aircraft: translate: poor management. 2. Only one lavatory and they say since it is a short flight, use the facility in the airport! 3. Total lack of transparency in price when booking. All the bells and whistles scream after the fact. I will never use Spirit again."
Cons: "Didn't like the 3 hour delay due to a "staff" issue. Then to hear the flight crew talking to each other about another pilot getting kicked off planes because of his alcohol problem."
Pros: "I loved that it was clean, on time, and the flight crew was nice and very hilarious! Made it very fun!"
Pros: "Efficient and cost effective, if you can pack light. Very light."
Cons: "Insane amount of nickel and diming. Would have been nice to have a heads up about all the extra charges."
Cons: "Fees were exceptionally high for a bag. Flight was delayed due to a computer issue with the newest fleet of planes?? Then due to the delay we had to wait another 30 minutes to get to our gate. What a mistake this was."
Pros: "Lots of leg room, friendly crew, and very cheap!"
Cons: "Boarding process like every other airline boards inside seats to window seats. This means everyone that boards first needs to stand back up to let other passengers get to their seats. My flight was delayed but the crew was very professional about handling the situation."
Cons: "No WATER!! The least mercy you can show a person is to give him water. If you cant even provide a glass of water without charging, you're not worth serving."
Pros: "Friendly staff, I'm afraid of flying so it helped to hear the staff be so polite and easygoing on the flight."
Cons: "You must bring your own snacks unless you plan on purchasing on the plane. Boarding took a little longer than expected."
Pros: "They Called me"
Cons: "They canceled my husbands flight so he missed his daughter birthday."
Cons: "We had a crisis on the flight and the flight crew didn't know how to use the oxygen tank I have no confidence in the airline"
Pros: "I liked the ticket price and the fun advertising, so I thought I would try Spirit Airlines."
Cons: "I didn't like that the carry-on was $55 and the seats were uncomfortable,"
Cons: "Everything but especially the flight attendants who spent most of the flight in a very loud conversation in the back"
Pros: "I'd like to thank Joni in customer service/baggage claim in MSP for locating and calling me about my son's lost iPad, as he left it on the flight in the seat back. She was fantastic!"
Cons: "I booked through Kayak, so I didn't know there would be extra charges for checking bags or carry-ons. Flight was delayed 20-30 min. Limited legroom for me (I'm 6'2''). Staff was courteous and flight went smoothly otherwise, I would fly Spirit again."
Pros: "On the way back from Denver to Phoenix I did like the instructional Stewart he made it fun to listen to"
Cons: "The fact that you have to buy everything even just a soda or water. You had to pay $50 each Way for a check in baggage. I don't think I will fly Spirit again for those reasons. Had to pay extra for a requested seat. The list is too long."
Pros: "boarding was quick"
Cons: "The counter lady said my luggage was to big. It is the same bag I used on the previous flight with Spirit. WE walked out there and put it in the luggage sizer and it fit. she never left the counter she just yelled. I don't think so. so we had her come out and look. Customer service is lacking."
Cons: "Customer service in Phoenix"
Pros: "Crews was very good time on and off managedwell"
Cons: "Seating small"
Cons: "Sitting in an airport for 12 hours and arriving home 14 hours late, sore and tired."