Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to Incheon
|April||Best time to beat the crowds with an average 17% drop in price.|
|December||Most popular time to fly with an average 38% increase in price.|
Average price round-trip
|$958||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
South Korea has restricted the entry of all travelers who have been in the Hubei Province of China in the past 14 days. Chinese nationals with passports issued in the Hubei Province are also not allowed to enter the country. Korean visas issued by the Wuhan Consulate in the Hubei Province are invalidated. Nationals of China and travelers arriving from China must have visas to transit through South Korea.
Travelers arriving from China with a diplomatic, consular, official, service or special passport or who are nationals of Albania, Andorra, Barbados, Dominica, Guyana, Ireland, South Korea, Malta, Mexico, Monaco, Nicaragua, Palau, San Marino, Slovenia, St. Kitts and Nevis, St. Vincent and the Grenadines, the United States, the United Kingdom, the Vatican City and Venezuela may still transit through South Korea without a visa.
Short-term visas (type C-1 and C-3) issued on or before April 5 are invalidated. Visa exemptions for 90 nationalities with normal passport are temporarily suspended, except for airline crew.or passengers with an APEC Business Travel Card. Travelers with a visa on an expired passport must present a printed "Visa Grant Notice" and the expired passport to the immigration upon arrival.
Foreign nationals residing in South Korea on most types of long-term visa will need to apply for a re-entry permit at a local immigration office or at the airport before undertaking any travel out of South Korea. Those traveling with a re-entry permit will also be required to have a medical examination no earlier than 48 hours before they plan to return to South Korea, and to obtain a medical certificate in English or Korean demonstrating COVID-19 negative status. Merchant seamen with a visa must have a medical certificate with a negative COVID-19 PCR test result issued at most 48 hours before departure. The certificate must be in English and the passengers must have two copies of the certificate. All flights must arrive at Incheon International Airport (ICN) between 5:00 am and 8:00 pm.
All travelers arriving in South Korea will be subject to PCR testing and a mandatory self-quarantine for 14 days. In some cases, Korean authorities have permitted immediate blood relatives or spouses of long-term residents to self-quarantine at their family’s home. For this, travelers would need to provide proof of relationship (e.g., marriage or birth certificate), and should understand that Korean immigration officials have the final authority to approve quarantine arrangements. All travelers including airline crew members must also complete Health Declaration Forms and Special Quarantine Declaration Forms through a self-diagnosis app. Nationals and residents of South Korea are required to install a 'Self-quarantine safety protection app'. Chinese nationals who are traveling on business under the Fast Lane program and their family members are exempt from the quarantine requirements; however, they must self-monitor their health conditions for at least 14 days before departure and must hold a medical certification of a negative COVID-19 testing result issued within 72 hours before departure. They will receive an additional test upon arrival, after which they must stay at a designated quarantine facility for up to 1-2 days until receiving the result. Once receiving a negative test result, they will be allowed to end their quarantine.
Nationals of Mongolia, Russia and Thailand are restricted from transiting through South Korea on their way to or from those countries, and all foreign travelers who have been in Bangladesh, Kazakhstan, Kyrgyzstan, Pakistan, Philippines or Uzbekistan in the past 14 days must have a medical certificate with a negative Coronavirus (COVID-19) PCR test result issued at most 48 hours before arrival to enter South Korea. The certificate must be in English. Transit passengers will receive a temperature check on arrival in Korea. Symptomatic individuals will be subject to a COVID-19 test and hospitalization if found positive. Passengers who do not show symptoms and/or test negative may continue their journey. Transit passengers at Seoul Incheon Airport require a ticket/boarding pass for their onward flight to their final destination. Travelers should confirm with the airline(s) before departure that their bags have been checked through to their final destination (as transit passengers are not able to collect and re-check in baggage on arrival in Incheon Airport).
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 50m.
In the past 3 days, the cheapest one-way tickets were found on Cathay Pacific ($510) and Multiple Airlines ($524), and the lowest round-trip tickets have been found on Air Canada ($585) and Asiana Airlines ($694).
From Phoenix to Incheon, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Incheon back to Phoenix , the best deals are generally found on Wednesday, with Tuesday being the most expensive.
When flying out of Phoenix you will be using Phoenix Sky Harbor Intl, often referred to as Phoenix Airport. You will be landing at Incheon Intl, also known as Incheon Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Phoenix to Incheon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Incheon from Phoenix is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Incheon with an airline and back to Phoenix with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Incheon from Phoenix up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Acceptable legroom. Appreciated the cups of water and juice served regularly. Very good breakfast."
Cons: "Hostesses could have redistributed passengers to empty seats so everyone could have been more comfortable, especially for an overnight flight."
Cons: "Flight was delayed."
Pros: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Cons: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Pros: "Spacious for economy."
Cons: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Pros: "Enjoyed the flying experience with KE - friendly, attentive crew, econ seats are comfortable with lots of legroom. I was really well taken care of."
Cons: "More movies to choose from"
Pros: "flight attendants were great"
Pros: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Cons: "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
Pros: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Pros: "Everything up until I got to Hawaii and switched to them."
Cons: "The code share airline"
Pros: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Cons: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"
Pros: "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
Cons: "We have no complaints. Everything was just lovely."
Pros: "Service was polite and fast."
Cons: "Cramped seats"
Pros: "I've flown all over the world and it literally was the best flight I've ever had."
Pros: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Pros: "tye food was amazing!"
Pros: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Pros: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."
Pros: "Leg room was good"
Cons: "Too tight beside neighboring seats"
Pros: "Flight was on time , passengers were updated on the status of flght."
Cons: "Nothing everything is well."
Cons: "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."
Pros: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Cons: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Pros: "First class service even n economy."
Pros: "Very nice and comfortable flight"
Pros: "drink service"
Pros: "The boarding went smoothly considering the number of people on board. It took a while to take off and to land, but that's because the airports are busy. The crew was incredibly well dressed in professional attire. The accommodations were amazing - the flight came with the standard pillow/blanket combo, disposable slippers, headphones, a toothbrush, two meals, a snack, drinks, and the attendants dimmed the lights whenever they weren't serving - all free. The entertainment was amazing - I watched four Hollywood movies that I had been wanting to watch, and that was one section of the movies. There were also TV series and music available, both in English and Korean."
Cons: "It was difficult to get the crew's attention, especially from the center seat while speaking English. One of the meals gave me terrible gas, which was uncomfortable for me and my seat mates."
Pros: "Everything was so excellent. An absolutely amazing airline to fly with."
Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Pros: "the airhostesses"
Pros: "I liked stewardess's kindenesses"
Pros: "Great Service Check-in Process Boarding Process Lounge Food"
Cons: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Pros: "I liked everything about the flight except I couldn't sleep on a 13 hour flight."
Cons: "The lady behind my seat was big and with her purse I couldn't move my seat back enough. I'm a big man so I need more recline ability."
Cons: "Nothing GOOOOOD!!!!!!!!!!!!"
Cons: "Food was not that good. poor film selections."
Pros: "I like the food,the crew are nice and very helpful"
Pros: "comfortable seats...above average food choices"
Cons: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Pros: "GOOD SERVICE."
Pros: "The plane was delayed but we appreciated Korean Airlines having staff waiting for all passengers that needed to catch their next flight. They helped us navigate through the airport to our connecting flight and sped us through security so we did not have to wait in line behind passengers that were not in a rush."
Pros: "Everything like always"
Pros: "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
Pros: "The service and the entertainment"
Pros: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Cons: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Pros: "Crew was great"
Cons: "Food sucked, small seats"
Pros: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
Pros: "Very friendly service."
Cons: "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
Pros: "Very attentive and caring crew"
Cons: "nothing as I slept after I got what i need which the crew delivered promtpy."
Cons: "Sound didn't work on entertainment system And food was not good"
Pros: "Great entertainment options. Great service. Delayed flight for 2 hrs"
Cons: "They lost my bag"
Pros: "Great modern, spacious and quiet plane Airbus 380, great entertainment options."
Pros: "The flight crew was attentive, the special meal (you should always order a special meal!) was served ahead of the regular meal service and was delicious, and the flight was comfortable."
Cons: "There's nothing to not like. Great airline!"
Pros: "Nice plane very smooth new"
Cons: "Limited movies selection Staff does not smile much"
Pros: "Asiana's pilots? Awesome they are fantastic when it comes to landing ang taking off? Very very smooth you don't feel it you don't feel a bump , that's one thing I like and the best quality of this airline! Fantastic ... I have taken asiana airline all the time"
Cons: "Sometimes food but it's okay."
Pros: "Nothing. Too crowded."
Cons: "No attention given by your crew to my questions"
Cons: "I do not understand why only one bag was allowed to be checked if it was an international flight. When it was boarding time, there was no organization. It was whoever lined up first."
Pros: "I like the food and Smooth landing!"
Cons: "The flight was delayed."
Pros: "i think asiana is one of the best airline in market for their professional services. thanks."
Pros: "Staff was great, didn't take anything from my unlocked bag."
Cons: "When I picked up my checked luggage, one of the bags had been unlocked, and not relocked. Nothing was missing that I noticed. There was a slip inside from the tsa saying they searched it. I don't know who failed to lock it, but that's kinda concerning to me."
Pros: "Crew very polite; food was really good; in flight entertainment good; and plane was modern and clean. Most imprtantly our check in agent was very capable and helpful. We had a hard time checking in on line, and as a person in my 60s I very much need an asile seat which she arranged. Check in was extremely efficient in a crowded airport. Would definitley fly again."
Cons: "Check in website not good. Could not choose seats in advance. This could be much better."
Pros: "Food o utstanding for economy....a as good as air France Movies selection excellent"
Pros: "Good service"
Cons: "2/4 bathrooms were out of order"
Pros: "The chair was comfortable. The flight was smooth and on time. The food was good. The entertainment was too good (although I didn't use it) The airport is good."
Pros: "The flight wasn't a problem but I lost a day of my vacation due to their "mistake. And I was told because I didn't act on iron 24 hours it's my problem."
Pros: "Fight crews are very nice. Service is very good. Food is good compared to other airlines."
Cons: "Long layover."
Cons: "This flight was delayed because they sold their empty seats to other airlines and allowed for those people to make it. However, those who had connecting flights weren't able to make it and had to stay overnight in Korea. The next flight arrived 14 hours after the original scheduled flight"
Pros: "The economy seats are quite roomy compared to other companies. The planes and Incheon airport get upgraded every year. Inheon is probably the best place for lay-over with plenty of options for acivities, from short and long tours, Korean bath house wity overnight stay option, easy and fast immigration, and great customer service always."
Cons: "There is still some language barrier with the crew, though much less so compared to other Asian companies. They made up for it in hospitality. Food is usually good. The sandwich this time was cold cut whoch is not as appetizing for breakfast. But"
Cons: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Pros: "Nice choice of recent movies. Crew was friendly and helpful."
Cons: "Flight was somewhat delayed."
Pros: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Cons: "Limited in flight entertainment for children."
Pros: "Everything was great. Asiana is a Top-2 Airline in Korea no debate"
Pros: "Gave alot of food!"
Cons: "didn't have much inflight entertainment"
Cons: "Luggages were not properly taken care of & got damaged"
Pros: "The staff were so kind and efficient. It was easy to understand their English as well. The entertainment was great, the food was good, and there was plenty of space to sit comfortably."
Cons: "The seats were a bit hard, and there was a long gap between the two meals we received."
Cons: "3x Times I have taken Asiana Airlines there has been some delays It was very cold inside"
Pros: "Great airline"
Cons: "Flight was again delayed going to and coming from Manila.. Time allotted for transfers from LA to Seoul and Seoul to Manila of 1+ hr. is too short. Security is very strict which is good but you just arrived from one airline and transferring to another airline in 1 hr."
Pros: "Very comfortable seat (business class)"
Cons: "Choice of movies was not that varied."
Pros: "The flight was on time, the people in the plane were very polite and the movies available were very varied and good."
Cons: "Everything was good."
Cons: "There was no obvious way to request a special meal using the AsianaAirlines website."
Pros: "Plane was clean and attendants polite"
Cons: "Boarding seemed very random as no rows were called."
Pros: "Boarding and on time flights"
Cons: "No personal tv on flight"
Pros: "nice seating on this plane. Roomy and comfortable."
Cons: "Korean passengers smell bad"
Pros: "Friendly crew and staff"
Cons: "Food was just okay No power outlets in economy seats Short delay"
Pros: "When I finally reached the right person to reschedule my first flight, Asiana was great at fulfilling my request to be put on a different flight."
Cons: "It was rough knowing who to get in contact with when my flight was rescheduled to arrive a day later than I planned. This was last minute and I was very concerned that I would have to have an overnight layover in Seoul and arrive a day late in Vietnam."
Pros: "The cabin was surprisingly warm unlike other airlines I've been on. They also provided nice toiletries in the bathroom like face toner and mouth wash."
Cons: "The seats were a little uncomfortable especially for such a long flight"
Pros: "see above"
Pros: "Everything was great: service, food, comfort, etc."
Cons: "I liked everything about this flight-- no negative feedback!"
Pros: "I was extremely impressed with the quality of service on such a short trip. The food was great and the entertainment selection was excellent."
Pros: "Food Entertainment Leg Room Staff"
Cons: "Only 1 Checked bag per person Too long to check in due to excess baggage, and dual passport for visa. Excess Bag Fees"
Pros: "The flight overall was excellent, although our flight was a bit delayed from LA to korea. But nontheless the airline kept us informed. Service was excellent, the food was great. I would highly recommend Asiana to my relatives & friends."
Pros: "There were no delays, everything was on time. The attendants made sure you were good to go; if you needed drinks or snacks."
Cons: "They ran out of a certain food for one of the main meals. I was allergic to the only food they had, so I couldnt eat. that is something that can be avoided."
Pros: "Super friendly and competent!"
Cons: "Turbulence. Bleh."
Pros: "crew very courteous and politr"
Cons: "entertainment sucks"
Pros: "Cabin crew were very helpful, food was quite good."
Cons: "Very lengthy delays, entertainment choices were limited."
Pros: "Food was plenty and very good. Beverage service was very frequent."
Cons: "Screen was a bit too small."
Pros: "Loved the short flight to Hiroshima from Seoul. So easy to get around in Hiroshima. Powerful history and sightseeing with wonderful shops and restaurants to enjoy."
Cons: "Since I'm outside of Seoul (Gwangju in Jeolla), I'm glad I had time to get a return bus ticket at Incheon Airport before I left on my trip. Had I waited until I returned I would have had and 5 hour wait for the next available bus."
Pros: "Customer service is amazing!"
Cons: "Keep up the great work!"
Pros: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Cons: "Categorizing travellers together."
Cons: "Sitting place too small"
Cons: "Food was below average"
Cons: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Cons: "The flight was delayed and I almost missed my connecting flight to Oslo."
Cons: "Delayed too much except that, everything was good"
Pros: "Airbus 350. Very good experience"
Cons: "Crew was jumpy. I expect them to be a little more gentle serving food."
Pros: "LOVED the cup of Ramen anytime snack and curved utensils for eating on a moving plane, genius! Service and quality of product is great. If possible, I will always Choose Cathay Pacific airlines over any US Legacy Airlines to Asia any day!"
Cons: "Stop shrinking the check-in luggage size and allowable weight every few years. It's a nuisance to have to buy new luggage every few years when perfectly working luggage has to be thrown away because of size requirement shrinkage."
Pros: "Entertainment option"
Cons: "4hr to repair a tire, and crew rest limitation made extra stop at Taipei"
Pros: "Flight crew was friendly."
Cons: "The TV on my seat was not working."
Pros: "Hardware was excellent. One of the most comfortable First Class seats for sure."
Cons: "CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided."
Pros: "Crew, food, entertainment were all very nice. 5 out 5."
Cons: "Bathroom is clean, but could be better if more attention is being given."
Pros: "Everything was quite nice."
Cons: "Happy with everything. Staff were very friendly and helpful."
Pros: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Cons: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
Cons: "The flight crew was courteous and very accommodating"
Pros: "The crew was average. Few of them were hospitable and friendly."
Cons: "After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach."
Pros: "Cabot crew very nice an professional."
Cons: "I wanted an aisle seat but I got stuck with a middle seat."
Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
Pros: "Smooth and hassle-free flight arrived on time despite taking off almost 30 mins late."
Pros: "Food was good, comfy seats. Nice crew."
Cons: "Wasn’t allowed to book seats until checkin"
Pros: "They were really nice and the plane was pretty new"
Cons: "No bad experience"
Cons: "No extra blanket was available."
Cons: "Plane was old and not Super comfortable. Also no WiFi!"
Pros: "Cathay Pacific was amazing. Great service and great food."
Pros: "The crew's attention to passengers request in The Economy class"
Cons: "Nothing for what I paid"
Cons: "Service, food, disorganized staff, technical difficulties with entertainment system"
Pros: "I like the snacks offered"
Cons: "Great crew we got a soft landing"
Pros: "Airline staff were all helpful and pleasant."
Cons: "No complaints"
Pros: "Overall was great, smooth flight and great service."
Cons: "Seating in coach was really tight and during my trip in Hong Kong, I had to be hospitalized"
Pros: "The staffs were ok. They did everything on the limited power they were given."
Cons: "The airlines should at least compensate the passengers with proper voucher for food and comfortable shelter. It has delayed total like over 8 hours and they kept changing the gate for at least 2 times!"
Cons: "Very long delay leaving Hong Kong"
Pros: "Very clean everyone was nice, easy getting on and off flight"
Cons: "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."
Pros: "Need more movie selection on classic"
Pros: "The crew was very receptive even calling me by name also very attentive to my questions about the food and entertainment"
Cons: "The movie selection on the longest leg of my journey wasn’t very entertaining."
Pros: "Route and travel time. The food taste good."
Cons: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Pros: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Cons: "Cathay Pacific does not participate in TSA PreCheck."
Cons: "Delayed flight caused a lot of problems and charges for us"
Pros: "Quick flight"
Cons: "Do not allow families with children to board first My entertainment system did not work"
Pros: "Blankets and good movies and very kind"
Cons: "Sometimes too cold"
Cons: "We missed our connection because Cathay was delayed. They booked us in a nice hotel in Hong Kong but failed to reimburse us for food as promised. In fact, no one was able to prove us with proper information on how to handle refunds. The next flight was late over an hour. No reason provided. Overall, no one knows what's up and any inconveniences are the customer's problem to deal with."
Pros: "Business class service was the best I've ever experienced from any carrier."
Pros: "Behaviour of flight crew, punctual arrival,food and departure.Great prices. Nice support from ground staff during lengthy queues at Kolkata immigration.Thanks!"
Cons: "Nothing much ! Restriction of cabin baggage to 7 kilograms for passengers on very long routes ( Kolkata ,HongKong to Boston and San Juan in my case) and being asked to weigh all cabin baggages and check in a cabin baggage of 9 Kilos."
Pros: "I liked the crews the food just ok. It was a long flight,my back was uncomfortable."
Pros: "Crew/staff very professional,"
Pros: "Good food and comfortable seats . Checked in carry on for free- plus for me and my family !"
Pros: "I got food poisoning"
Pros: "Crew were nice and accommodating. Food was good."
Cons: "Useless English movies and very few latest movies."
Pros: "Friendly crew, comfortable seating, and good food. Enjoyed my flight with China Airlines and will travel with them again in the future!"
Pros: "seat, food"
Pros: "The technical aspects of the flight were fine. Boarding, the flight, and the aircraft. Very nice plane."
Cons: "The crew was not very friendly and it didn’t seem like there were enough staf for such a large plane. It took a long time to get our first meal, and the food was terrible in comparison to other flights, even other China air flights we’ve been on. We could not understand the English announcements as she was not a fluent speaker. I would probabalynavoid flying with China air again."
Pros: "On time, early."
Cons: "Comfort. Too tight Food. Mediocre in economy"
Pros: "Food was slightly better than the previous flight."
Cons: "Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . ."
Pros: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Pros: "Very great!"
Cons: "Hard to get better!"
Pros: "I liked everything about the Flight, and Crew"
Cons: "The food could have been more tasty and warm."
Pros: "Crew was great, flight was short"
Cons: "Plane was dated, seats had a smell, tv were old"
Cons: "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
Pros: "Boarding was fast and efficient"
Cons: "Food was terrible"
Pros: "The airline has some of the nicest staff onboard"
Cons: "Seating. Too tight. Sandwiched between huge guy on my right and another on left. The most exasperating flight in a long while. Chinese new year’s holiday traffic. Still bad seating match. Two big guys shoulder touching shoulders. Drag."
Pros: "The food they served was very good."
Cons: "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."
Pros: "The service, the food"
Pros: "Even though we were delayed out of BkK, they held the flight to SFO and got us on and our luggage too !"
Cons: "Food selection and quality poor"
Pros: "The crew was very friendly and service was great on all China airlines."
Cons: "On this particular plane it was very uncomfortable. It was extremely noisy (the plane not people) and the exhaust was so strong it made me feel so sick, nauseous and from what I can tell others felt the same. This was the only plane that was like this of the four planes I took on this trip. The rest were excellent overall. Thank you."
Cons: "ran out of food options, was not given a choice and served meat I could not eat."
Pros: "Airplane it's nice and entertainment too"
Cons: "Both flights were delay... Crew very rude and not helping when asked Food was very bad"
Pros: "Excellent condition of Aircraft"
Pros: "good service from counter & attendats"
Cons: "late departure"
Cons: "Lack of movie selection"
Pros: "I haven't verified this with seat pitch measurements, but the economy seats on this flight (Airbus A350) felt roomier than the economy seats we've had on US airlines. Flights in economy seating haven't been truly comfortable for me in a while, but this one was decent."
Pros: "Flight left on time landed on time. Boarding was as smooth as could be expected. All in all a very good flight"
Pros: "Better couch legroom than any of the US carries I have flown overseas. Newer plane and attentive flight crew. There was a decent movie and entertainment selection and the meals were reasonably good. Crew was very attentive to keeping the bathrooms clean, which on a long flight is a very nice. Checking staff in Los Angeles to insuring the comfort of a taller customer was excellent."
Cons: "Flight delays, but they where at the gate to insure I made my connection."
Pros: "it was a pretty quiet flight. a little turbulent but ok. pilots did a good job."
Cons: "the food was not that good. ive had better on the sametrip before."
Cons: "When two people are travelling together and adjoining seats were needed, it was impossible to make the seat changes online. Only one seat was able to be moved. We finally had to wait to ask crew members at check-in. It was an anxious time."
Pros: "The flight crew were extremely friendly and nice."
Cons: "I had a pleasant ride. So I enjoyed my trip"
Cons: "Plane delayed 7 hours for a maintenance problem and all I got for my wait was a $25 voucher. That is an insult!"
Pros: "Connection flight on the way back was a bit late but we still made the connection just fine. The airplane was new. Nice seats and nice video system. The flight crew were very nice, professional and quite beautiful"
Cons: "The food was typical airline food which is not very good."
Pros: "My emergency row seat"
Cons: "The food was iffy, but w/e"
Pros: "Good seats"
Cons: "The crews were unorganized and rude. The food has no taste."
Pros: "Great atmosphere on the plane and very clean."
Cons: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Pros: "flight was only 2.5 hours long, but very good service for such a short flight flight attendant attention to detail, and kindness were much appreciated. multi lingual was also impressive alcoholic drink selection very good seats quite comfortable"
Cons: "entertainment non-existent for business class, or for my row (row 1). flight only 2.5 hours so no big deal, but entertainment on longer flight would have been a problem (no personal screen) suggest something like a competitor airline does (american company name, begins with "U"). use on-board wi-fi and we stream in entertainment onto our personal devices...."
Pros: "Lay over too long"
Pros: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."
Pros: "Courteous and professional staff. Excellent food service."
Cons: "Seats were not that good. Needs upgrading."
Pros: "Privacy, comfort, food, drinks (they even had blue label), snacks, attention to detail"
Cons: "Sundry kit wasn't that great"
Cons: "missing baggage"
Cons: "Cramped seating"
Cons: "the air hostesses could have been a bit more accommodating, welcoming, pleasant, willing and smiling."
Pros: "The crew members were nice."
Cons: "The seats are small. The food was not that great."
Cons: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."
Pros: "Flight was short"
Cons: "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
Pros: "Amazing. Cant wait to go back on this 777 airplane!"
Pros: "The flight and crew were very good. About one hour flight and they served a hot sandwich snack."
Cons: "The flight was delayed by a half hour."
Pros: "Taipei is a nice airport to make connections through, with amenities on par with Seoul. Seemed much cleaner and more relaxed than other airports in the region that I've flown through in the past, such as Guangzhou or Hong Kong."
Cons: "Flight departed 25 minutes late, but Taipei is a nice airport to make connections through. Still had to go through security between arrival/departure gates, but lines were short at our time of night. Crew seemed a bit tired, since this seems to be the last leg of their shift before rotating out in BKK before the plane goes on to Amsterdam."
Cons: "The food was terrible. Turkish airlines used tp have great food. I understand the cold sandwiches are because of Covid but they could have been much better."
Pros: "Food was great, service was also amazing."
Cons: "The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable"
Pros: "The flight attendants were kind"
Cons: "The airplane was old and the seats were a little dirty"
Cons: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
Pros: "Food! Service!"
Pros: "Boarding was efficient."
Cons: "Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service."
Cons: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."
Cons: "Personal and service were grea!"
Pros: "Comfort Entertainment Friendly Staff"
Pros: "Good entertainment, movies ,etc... Helpful crew"
Cons: "Very long lines and delayed boarding"
Pros: "Great food"
Cons: "More alcohol choices"
Pros: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Cons: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."
Cons: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."
Cons: "they lost one pc of luggage which is not good but otherwise we were hasppy"
Pros: "Everything was exceptional"
Pros: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Cons: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."
Pros: "The meals and in flight entertainment."
Cons: "I needed more leg room. I felt squeezed"
Pros: "The service was very good as always with Turkish."
Cons: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."
Pros: "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"
Pros: "I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!"
Cons: "Terrible customer service"
Cons: "Ok service , staff were not too polite and slow with requests."
Pros: "The airline crew was great . Service fantastik ."
Pros: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Cons: "There wasn't nothing that I didn't like . I love me some Turkish airline."
Pros: "I hated it"
Cons: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."
Pros: "the food was very good & unexpected on these short flights"
Cons: "they let people take extra overhead space"
Pros: "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"
Pros: "The customer service and attention to detail was a nice surprise. I would definitely fly with Turkish Airlines again."
Cons: "The space between the rows was very limited. I have short legs so it wasn't a problem for me, but my companion had her knees shoved into the back of the seat in front of her for the whole 13 hour flight. Not so good."
Pros: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Cons: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
Pros: "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."
Pros: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Cons: "The last minute gate change--"
Cons: "Nothing :D"
Pros: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."
Pros: "Seats, much more spacious than most flights. Great service and attention to detail. Great selection of entertainment. Taking off and landing very smooth. Someone got sick and she was handled very well by the staff."
Cons: "I hated my seat and was not given an opportunity to select one."
Pros: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Cons: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."
Pros: "Very Nice"
Pros: "Although there was only one option for meals, they were good nevertheless. The entertainment on Turkish Airlines is the best I've ever seen on any international airline. There are so many options and the layout is new and modern."
Cons: "Compared to my flight from New York to Istanbul, my flight from Istanbul to New York was less wonderful. The crew was not as attentive and was not helpful in assisting the grandmother who was sitting next to me with her 2-year-old grandson who wanted to know if another seat was available. There was only once choice for the meals, which I found odd on a long international flight, but I did enjoy the meals. The plane was older than the one I took from New York and were less comfortable. I don't usually have a problem with legroom (I'm pretty average height at 5'5"), but the legroom on this flight was noticeably smaller."
Cons: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Pros: "I liked everything"
Pros: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."
Pros: "The crew members were so nice and helpful. Food was good and delicious"
Cons: "Boarding was terrible. They had three departure from one gate. Not organized at all"
Pros: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Cons: "The screen of the entertainment programme is too busy to find things"
Pros: "I had not had the possibility through the third party website to precise I woud like a vegetarian dish, but the staff could arrange it on the plane. The food was delicious."
Cons: "The contrast of the screen was bad, it was hard to see if the scene on the screen was a bit dark."
Pros: "Clean, efficient."
Cons: "Inexplicably, food choices ran out and the crew were basically like tough luck...no explanation, aporigins or anything. My fiance who didn't eat meat was left eating bread and crackers."
Cons: "My entertainment system did not work and the crew did not do anything to try to fix it"
Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."
Cons: "The seats were a little smaller than the usual airlines I take."
Airlines flying from Phoenix to Incheon have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Phoenix to Incheon
Masks required on board, masks provided on flights from Phoenix to Incheon
Social distancing seating
Middle seats unavailable to book on flights from Phoenix to Incheon
Testing for antibodies, testing for symptoms for flights from Phoenix to Incheon
Waiving of change fees. Search flexible flights from Phoenix to Incheon