Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price of a round-trip
|$969||(avg. price over the last 2 weeks)|
Good deal for a round-trip
The cheapest ticket to Asia from Phoenix found in the last 72 hours was $468 one-way, and $673 return. The most popular route is from Phoenix to Tokyo and the cheapest return airline ticket found on this route in the last 72 hours was $714.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Asia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Asia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Asia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Asia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Seat super comfy"
Cons: "All okay"
Pros: "JAL operates with incredible efficiency."
Pros: "Boarding very efficient."
Cons: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Pros: "Lots of Leg room"
Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Pros: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Pros: "The EMIRATES flight was nice. Japan airlines has good leg room."
Pros: "The crew were very friendly."
Cons: "The entertainment selection is really small."
Cons: "Air on the plane was stuffy"
Cons: "Check in and apps stuck in 80'"
Pros: "Spacious leg room."
Cons: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"
Pros: "Food was great"
Cons: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Pros: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Cons: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
Pros: "Good service. Flight went off without a problem."
Pros: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
Pros: "Rebooked me because I went to wrong airport — thanks"
Cons: "The business meal was just okay this time. Not as good as before."
Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Pros: "Friendly diligent staff"
Cons: "No announcement to acknowledge the bumpy ride"
Cons: "No AC"
Pros: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Cons: "Nothing, well done."
Pros: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Cons: "Can't really say anything bad! It was great!"
Pros: "Boarding and crew"
Cons: "Lost luggage"
Pros: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Cons: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Cons: "more movie options!"
Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
Pros: "Awesome experience, nothing like any other. Will fly again."
Pros: "I liked the overall service and professionalism."
Cons: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Pros: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Cons: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Pros: "The food was excellent and the stewardesses were extremely attentive and helpful."
Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Pros: "The flight went well and the 3 meals were interesting. The staff was professional."
Cons: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Pros: "Nice people, good food"
Cons: "Old-=fashioned business configuration"
Pros: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Cons: "Food was extremely disappointing"
Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."
Pros: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Pros: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Cons: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
Cons: "Free Wi-Fi would be nice"
Cons: "Some turbulence awoke us midway through the overnight flight."
Pros: "JAL is the best airline I've ever flown."
Cons: "Food isn't to my liking but was good."
Pros: "Crew was very pleasant professional and caring."
Cons: "Seat bottoms could be more comfortable."
Pros: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Cons: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Pros: "Politeness of staff, cleanliness, promptness and efficiency."
Pros: "Wonderful crew..nice plane and comfortable seats!"
Cons: "No inseat power or usb on the monitor"
Pros: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Cons: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Pros: "Very polite and fast service, international Languages"
Cons: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Pros: "Everything about the flight was good."
Pros: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Pros: "Food Comfort in seatting"
Pros: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Cons: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Pros: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Cons: "Thought there should have been 3 meals (16hr flight), food was OK."
Pros: "Very happy with flight. I haven't been disappointed with Korean Air, which I have chosen a couple times for my business trips to Thailland."
Cons: "Normally the food is very good. This time the chicken and rice had a lot of fat on the meat. Other than that there were no problems."
Pros: "Korean Air always does a great job and they keep their aircraft and lavatory super clean. Food was tasty and very sufficient. Nice wine choices and they pour great whiskey."
Pros: "The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe"
Cons: "For the entertainment there weren't enough choices of movies."
Pros: "Service, leg room, entertaining system, food."
Pros: "The staff was friendly, polite, and professional The interior is spacious for economy class and looks new. The USB port is really useful."
Cons: "The food isn't that great. The landing isn't as good as Id like and i experience more turbulence flying with korean air than with air china."
Pros: "Nice people, great food and service, no issues."
Pros: "Made you realize it is possible to have good food Oma plane"
Cons: "Ran out of choices"
Pros: "it was A380!! the biggest airplane in the world!! legroom was wider than other airlines. and all cabin crews are nice!!"
Pros: "Good food, friendly staff, great service"
Cons: "The seats could be bigger"
Pros: "Professional staff great movie selection"
Pros: "It is a very good airline. Friendly stuff, good food and most important, have space for the legs. If prices will be cheap, hope to fly with them again too."
Cons: "Was a bit late for deporting, but only around 20 minutes."
Cons: "I ordered kosher food but you didn't bother passing my request to airline."
Pros: "The attention I got in coach was as if I had flown first class. The ladies were always smiling and very prompt if I needed anything. They were friendly and it made the trip doable."
Cons: "Wish the bathroom was cleaned a little later in the flight. After many uses it was looking rough."
Pros: "Flight to Seattle was great. Food and staff and flight were nice."
Cons: "Most everything. The flight back to Seoul was awful. Toilets weren't cleaned, trash overflowed, ran out of water, staff not pleasant - total opposite from outbound. Usually KA is goodness, but blew it this time."
Cons: "The flight attendants were extremely rude and not very attentive. The entertainment choices were stale and very limited. Overall very disappointing."
Pros: "It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular."
Cons: "No negative experience with Korean Air."
Pros: "Very attentive and caring crew"
Cons: "nothing as I slept after I got what i need which the crew delivered promtpy."
Pros: "Crew members were great."
Cons: "No problem."
Pros: "Everyone was friendly and helpful at all times and it was fun experiencing a different cultures food while still having the option of just chicken available."
Cons: "The crew told me to go to the wrong gate for one of my connecting flights so I almost missed it but luckily it got delayed."
Pros: "loads of entertainment options to pass the time crew was very accommodating and friendly tasty food and drinks seating space for economy is great"
Pros: "Serving attitude was good."
Pros: "Comfortable, pleasant attendants"
Pros: "The crew was very helpful and polite."
Pros: "Even though it was a short trip, a full sandwich meal was provided. A clean flight and excellent crew service."
Pros: "New aircraft, spacious seat, and nice service"
Cons: "Top compartment for luggage was too high"
Pros: "I arrived 30 minutes before departure. The staff was very nice and understanding and even personally held my luggage and ran with me to the board the plane. All of the staff inside the plane was great and friendly, the food was good (I was surprised we even got food - it was a 2 hour flight). There was very good entertainment."
Cons: "The seats were extremely small and close to each other, I would touch elbows with the other passengers. It wasn't such a problem since it was such a short flight. And there was more positives than negatives."
Pros: "New clean plane...food... Crew service was fantastic!"
Pros: "Food, entertainment, convenience pouch, and comfort are all good."
Cons: "Had problem getting movies to play. Crew reset but didn't resolve problem. I found a work around to make it work."
Pros: "It was a long flight but Korean Air made me feel comfortable."
Pros: "short flight, good food, on time, great service crew."
Pros: "I think you should add tv/movie in these flights from japan to korea. I think you should also give the full container for beverages :)"
Cons: "I think you should add tv/movie in these flights from japan to korea. I think you should also give the full container for beverages :)"
Pros: "Airbus 380 from JFK, very quiet comfortable plain, even in economy, very attentive, will offer juice etc often during flight. Large screen Entertainment system very good with large choice."
Pros: "Service was excellent as always. Food was okay, but better than most airlines that charge or have snack-sized portions."
Cons: "777-200ER does not have vent control and the cabin temperature was way too warm. Leg room in Economy is inadequate."
Pros: "Always great service and they really are quite accommodating."
Cons: "Delay out of Seattle made us miss our connection in Seoul, so had a day layover, but Korean Air was very accommodating with hotel and meals. Perhaps such short turn overs should not be the way to go for connecting flights or perhaps hold connecting flights for a few minutes -- missed by 5 minutes arrival, but would never have made it through transfer and gate connection without super help by staff and more time. KA did their best -- just wasn't prepared to stayover in Seoul."
Pros: "I loved the flight (Thanks Korean Air Flight Attendants!). The aircraft was an Airbus 380-800 and each seat in coach had legroom, a USB charger, access to 110AC, and an individual screen that had games, tv, movies for me and the family. Great airplane, crew, and 13.5 hour flight. Additionally, Incheon International (S. Korea) is in my Top 2 airports of all time."
Cons: "The tickets were bought many months in advance and the flight itinerary changed about 6 times during the months. I understand this completely, but each change had me checking the details of each stop to see what exactly changed. Most of the time the changes were 10 mins here, 10 mins there. It would be nice for the changes to be BOLD or something."
Cons: "The screens on the backs of the seats were difficult to utilize (it is a touch screen but I had to tap on the screen multiple times in order for it to actually work). Perhaps due to an outdated system/software. There is a remote placed sideways/length-wise under the screen that you may take out of its placement however it was not as convenient as directly tapping on the screen."
Pros: "Very clean, comfortable, brand new 747.. Very professional and friendly flight crew.. Food was above average, no complaints.."
Pros: "Food and service was great Thank you"
Cons: "Everything was great I will recommend to any one"
Pros: "- food"
Cons: "- a bit of turbulence"
Cons: "Online check in didnt work"
Cons: "Food was terrible, very stingy with the drinks"
Pros: "Loved the service and care of the staff, got upgraded."
Cons: "Not too crazy about the food but I've had worse."
Pros: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Cons: "Free WiFi and Dancing boys"
Pros: "All okey except earphones issue .. doesn’t works to be connected"
Pros: "Good flight"
Pros: "Crew was amazing."
Cons: "I had a problem with the seat cushion. Not comfy enough."
Pros: "Great experience"
Pros: "Everything was GREAT!"
Pros: "Bad service"
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."
Pros: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Cons: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"
Pros: "Entertainment system good,"
Cons: "Boarding was late, seating very cramped."
Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Pros: "Ended up with 3 seats to myself at night."
Cons: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Pros: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Cons: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Pros: "Food was good, staff was excellent."
Cons: "Can't think of anything."
Pros: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Cons: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Pros: "Good food, overall good service"
Cons: "Overall excellent"
Pros: "Good food and services"
Cons: "Boarding slow and luggage too strict"
Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Cons: "Screaming children; not the airliners fault"
Cons: "There's not food which was on menu I did not eat"
Cons: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Pros: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Cons: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."
Cons: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Cons: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."
Pros: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"
Pros: "Great service. Easy. Comfortable."
Cons: "Only 2.5 meals in 16 hours!"
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Cons: "Very uncomfortable seats- Space between seats is very tight"
Pros: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Cons: "I was very pleased with my flight. I really have I complaints."
Pros: "Transit airport lounge allowed owing to gold status"
Cons: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Pros: "Always exciting heading into Hamad intl Apt."
Cons: "Small plane heading back into Doha from Dubai. Please change to dreamlimer for the roundtrip. Also, yes we get it, its a short flight. But not all of us are good at making conversation with strangers. You have a quality name, keep with the program" give out headsets, they cost nothing to make in China!"
Pros: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Cons: "Food below average, command of the entertainment screen not convenient."
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Cons: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"
Pros: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Cons: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Cons: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Pros: "Flight was comfortable, food was good."
Cons: "Lot of inconvenience for transit passengers, sitting area was closed, had to look around for a comfortable place to spend 4 hours."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pros: "Good quality aircrafts"
Cons: "There was no non vegetarian meal available."
Cons: "The food in economy class and the lack of interest of the air hostesses."
Pros: "The service was excellent."
Cons: "Nothing I didn't like about the airline"
Pros: "The food was good, and the crew was friendly. Boarding was on time."
Cons: "No leg room, no in flight entertainment."
Pros: "Crew friendly and helpful. Plane clean, food not great but decent. Takeoff right on tme."
Cons: "Cramped seating, no leg room, made for a long, uncomfortable 11 hour flight. Small selection of movies."
Cons: "flight was delayed repeatedly with poor communication with passengers and little sense of taking responsibility. Eventually 3.5 hours late, causing me to miss my appointments. I am still waiting for a reply from the airline for some sort of compensation."
Pros: "The flight attendants were very nice and the on-board entertainment options were decent enough. I had the gluten free meal plan which was ok. The ladies were very organized and I got my meal before the rest of the plane."
Cons: "The plane was delayed so our supposed hour and a half layover turned into a mad mad dash across the airport and through security, again. It would have been extremely helpful if they could have gotten the two handfuls of us passengers off before everyone else so we could get to our connecting flight with the same airliner..."
Cons: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Pros: "Nice choice of recent movies. Crew was friendly and helpful."
Cons: "Flight was somewhat delayed."
Pros: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Cons: "Limited in flight entertainment for children."
Pros: "Everything was great. Asiana is a Top-2 Airline in Korea no debate"
Pros: "Gave alot of food!"
Cons: "didn't have much inflight entertainment"
Cons: "Luggages were not properly taken care of & got damaged"
Pros: "The staff were so kind and efficient. It was easy to understand their English as well. The entertainment was great, the food was good, and there was plenty of space to sit comfortably."
Cons: "The seats were a bit hard, and there was a long gap between the two meals we received."
Pros: "All the usual good things with Asiana -- flight attendants, politeness, efficiency in the cabin, good food."
Cons: "Upon arrival back in Seoul, the bridge would not work properly. We had to wait on the airplane for 45 minutes, causing all of us to miss the last buses from the airport to our neighborhoods. What is usually a 12,000 KRW bus ride turned into a 130,000 taxi ride. (The jimjilbang downstairs was full.) If they had brought out stairs and buses immediately, instead of waiting so long, we might have made it to the buses."
Cons: "3x Times I have taken Asiana Airlines there has been some delays It was very cold inside"
Pros: "Great airline"
Cons: "Flight was again delayed going to and coming from Manila.. Time allotted for transfers from LA to Seoul and Seoul to Manila of 1+ hr. is too short. Security is very strict which is good but you just arrived from one airline and transferring to another airline in 1 hr."
Pros: "Flight time was change making very difficult to make connections and every flight was at lest 15 minutes late. Also my bags was lost and I had to reschedule my wedding because my bags never made it to Jakarta days later. I was given a 100.00 dollars to buy clothes and was told by a baggage service representative Thant that is enough to buy wedding clothes The baggage service office in Jakarta never sent me any info or mae contact with me I had to call them and get the run around because the cannot make decision without the Asiana represent I've who only work after 8 at night The never respond to my emails Overall once in flight service was great but support services is vey poor"
Pros: "Movie and entertainment selection were solid. Legroom was decent. Food was above average, but nothing special."
Cons: "Seats were uncomfortable, not enough cushion, very bad on a 22 hour flight. Only beer and wine available. very long layover, almost 6 hours."
Pros: "Good serving"
Pros: "Very comfortable, good service. Only thing I didn't like was the way they do the entertainment system. You change "channels" and to watch the thing you want you have to find it and then rewind to the beginning. The music channels loop after about 6 songs."
Pros: "My travel from Manila to Seattle via Asiana airline can be describe as good. The crew are very accomodating, the food was okay. The plane was a bit spacious., clean. But in Inciong going back to Manila, the ground crew, those in charge for the elderlies, were not gentle, the services was.. There was chaos as to where the entrance for passengers is. I wish the manage,ent can look into this, so that next time we travel again, we shall patronize the airline.."
Pros: "Very comfortable seat (business class)"
Cons: "Choice of movies was not that varied."
Pros: "Lots of room in an economy seat, both in seat width and in knee-room. Great entertainment system! Good food and served frequently during a flight that lasted over 12 hours. Very efficient boarding process."
Cons: "The crew could have been more pro-active in offering drinks during such a long flight. A wider choice of movies would have been appreciated."
Cons: "Change Flight cost too much"
Pros: "Everything was Ok. I appreciate Asiana airline. When I was stuck in Air port for 8hours, they saved me. I had a lot of luggages at that time. Because I would go back Korea. They were so nice and helped me quckily."
Pros: "Excellent service"
Pros: "the attention of the flight attendants"
Pros: "crew and service levels were quite good"
Cons: "Flight delayed by an hour. Was an old a320 flight with no personal tv/entertainment"
Pros: "Crew very good."
Cons: "The beer available wasn't great quality and no red or white wine."
Pros: "The food was excellent. Possibly the best plane food I've ever had. The crew was friendly, despite subpar service."
Cons: "To start, the flight was delayed, and the gate crew did not provide us with any useful information throughout the delay. The service on this flight was very slow. This was exemplified by the fact that I was only able to obtain 2 beverages on a nearly 13 hour flight in business class, despite my constant queries. The seats were also relatively small and uncomfortable for business class, and definitely not up to par with other A380s I flown (e.g. Emirates is far superior). As a tall person, this is important to me, so I was pretty unhappy about this. Lastly, the entertainment options on the flight were unbelievably bad. Almost all the programs were Korean, and the few English-speaking programs were terrible. Truly, this is the worst entertainment selection I have ever seen on any international flight."
Cons: "Hmm..... nothing."
Pros: "There were toiletries available so you did not have to grab from the stowaway"
Cons: "I asked for a non beef option and they served me both beef AND pork. When I asked for a snack instead they said they did not have any and when I requested anything so I would not be going 8+ hours without food they did not bat an eyelash. The attendants were accommodating for their Korean passengers and passed RIGHT by. So incredibly unacceptable."
Pros: "Service and attention from the stewardess"
Cons: "Limited in-flight entertainment"
Pros: "Been a loyal customer of Asiana for over 12 years. Great service."
Pros: "Crew was very nice and helpful, always acted in a professional manner."
Cons: "Flight was late, and the seats were uncomfortable but that's to be expected in coach"
Cons: "No wifi access to get in touch with family when leaving country."
Pros: "Service and entertainment selection are outstanding!"
Cons: "Nothing. Great airline."
Pros: "Over all the flight was great, staff was wonderful"
Cons: "The flight was late going there and coming back"
Pros: "1. Friendliness and courtesy of the flight crew; as well as the check-in staff at JFK on duty on 30 Jan (the business class lane) 2. Excellent equipment especially on the Seoul-NY legs. 3. Selections on the video system -- enjoyed very much the Korean movies. Writing this on board an Emirates flight EK333 (MNL-DBX) on 1 Feb via wifi ($1 for 500Mb) and I am frankly surprised at how disorganized the meal service was compared to how it was on my other flights (8th in last 3 weeks). Could be an exception to their normal efficiency."
Cons: "There was some delay on my Manila-Seoul and Seoul to NY leg Jan 14 but that was due to weather issues. More competitive travel prices. Maybe Wifi (free or for a minimal fee) on board would be a good addition to services."
Pros: "Food! Yummy bibimbop"
Cons: "Headset had one ear broken/static"
Pros: "I liked the quality and comfort I felt with crew members"
Cons: "I was never informed that flight was cancelled. It was a struggle once I arrived"
Pros: "I like that we took off and landed twice successfully. Plenty of room at my seat. I'm looking forward to my free first class upgrade soon. When will it be? I can't wait."
Cons: "Connecting flight late. Better than missing connecting flight because the originating flight was late. So that suits me fine."
Pros: "I liked just about everything, thank you & I'll fly again! :)"
Pros: "The crew was very friendly and the service and food was wonderful."
Cons: "The seats can use more cushioning and the boarding time was too close to when we were able to start checking in."
Pros: "crew very courteous and politr"
Cons: "entertainment sucks"
Pros: "Cabin crew were very helpful, food was quite good."
Cons: "Very lengthy delays, entertainment choices were limited."
Pros: "Food was plenty and very good. Beverage service was very frequent."
Cons: "Screen was a bit too small."
Pros: "Loved the short flight to Hiroshima from Seoul. So easy to get around in Hiroshima. Powerful history and sightseeing with wonderful shops and restaurants to enjoy."
Cons: "Since I'm outside of Seoul (Gwangju in Jeolla), I'm glad I had time to get a return bus ticket at Incheon Airport before I left on my trip. Had I waited until I returned I would have had and 5 hour wait for the next available bus."
Pros: "Food and service is awesome"
Cons: "Did not leave on time. 15-30 minutes later than advertised"
Pros: "Over all service is fine."
Cons: "The food is getting worse."
Pros: "The crew was courteous"
Cons: "Everything else, from the broken Monitor, to the awful food everything else was terrible"
Pros: "on time, clean, excellent crew."
Cons: "Please offer vegan options on your mainland flights. I know this is offered on international flights, so you are aware."
Pros: "The entertainment was nice. No need to download app."
Cons: "The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it."
Cons: "For a six-hour flight on a non-budget airline, a breakfast sandwich and some small cookies did not make for a good in-flight meal. With the exception of the male chief flight attendant, who was very personable, I found that the rest of the flight attendants were indifferent to their passengers. On a good note: the chief CSA at PHX was an outstanding individual who made all passengers feel welcome on his airline as they waited to board the aircraft bound for Honolulu. Very rare to see that these days!"
Pros: "yes yes, i didn't purchase thru kayak so why is this coming from kayak?"
Pros: "Crew fine. No in cabin movies and super late prompts to download ap."
Cons: "More gluten free options rather than chips and meat sticks"
Cons: "Food, leg room!"
Cons: "Too many announcements"
Pros: "Crew was friendly and attentive. BIG airplane; lots of seats, maybe too many but I had an aisle seat in an aisle in the middle that only had 3 seats so there was extra space next to me. Really appreciated that I was able to charge up my phone in the seat in front of me"
Cons: "A seat not so far back."
Pros: "Hawaiian's layout of the A330 is excellent. The seats (even in regular economy) are large and comfortable, with plenty of leg room. The flight attendants are genuinely friendly and pleasant."
Cons: "In-flight entertainment is pretty weak."
Pros: "Food was surprisingly good."
Cons: "my Husband said he felt cramped in the seats. He’s 6’2” and his knees nearly touched the seat in front of him."
Pros: "Everything was great"
Pros: "The use of an ipad along with the special built in stand for entertainment was innovative and effective. I found the food to be delicious."
Cons: "Though the seats were nice, they were not as nice as some of the other first or business class international flights I have taken."
Cons: "Took time check in too long. I have been just standing front of check in counter 1hour. It was bad service."
Pros: "It was overall a good smooth process"
Cons: "Wish there would have been a little more leg room. Good thing I small and have short legs."
Pros: "Everyone was friendly and attentive"
Cons: "Plane old and a bit dirty (767)"
Pros: "Most of the staff were friendly and efficient."
Cons: "There was a long line to the customer service counter. Another, employee just stood there and watched. I saw someone walk up to the employee that wasn’t doing anything and that employee turned around and walked away from him. Poor organization and customer service for a problem that required everyone’s teamwork. It just takes one bad apple."
Pros: "Free snack was good."
Cons: "15 minutes from midpoint between Hawaii and mainland plane turned 2 hrs back instead of continuing 2.5 hrs to Honolulu. Cancelled flight stuck 6 hrs in Oakland. Gate crew spent 4 hrs in near total confusion, no info provided. Direct 7 hr flight turned into 4 airports, 3 flight legs, taxi ride across San Francisco and 12 hrs late on another airline. Reason for diversion - dubious."
Pros: "A kind Hawaiian, noting my obvious age and lack of mobility, obtained a wheelchair and porter for me, who took me to the head of a very long TSA line, and took me to my gate. Later he returned and pushed me up the boarding ramp, and onto the plane. So much appreciated!"
Cons: "No drinks served."
Cons: "Staff didn’t notify anyone of flight changes"
Pros: "Great intro to Hawaii for this first time visitor."
Pros: "I enjoy the comfort food as it was helpful to be a little before landing in Honolulu and trying out local food. Then the crew was great and can't complain there. Although it is perfect to fly to Honolulu direct without any layovers."
Cons: "I was a little disappointed in the entertainment as you wouldn't be able to watch things on your own and had to watch the videos with everyone else. And also when we landed in Honolulu, it was a little rough plus one of the overhead compartments came falling down and felt like there was a big turbulence or something. It was a little scary."
Pros: "crew was friendly and nice."
Cons: "plane is very outdated and for lack of a better word...junky."
Cons: "Horrible seats"
Pros: "Pleasant staff, lights were dimmed for rest cause of early flight and comfortable environment."
Pros: "Early arrival"
Cons: "Rather rude flight attendants and gate agents. I had to wait a very long time to get my known traveler number in my boarding pass... they didn’t seem too know how to do it at first! Multiple times I was not given beverage service or trash pickup - like I was invisible in the horrible middle seat squished between two men. Awful!"
Cons: "It was a red eye flight, the lights were on for most of it the announcements were non stop. there were so many empty seats some upgrade and some just economy blocked of by a curtain. Allow people to move and spread out in these cases it's just rude and greedy to keep these seats empty when everyone is crammed in tight through out the plane."
Cons: "no free media entertanment food was poor"
Pros: "Friendly and fast service, very good at what they do!"
Cons: "Offered lots of free beverages, employes are very courteous."
Pros: "crew was polite and nice."
Cons: "no wifi? Seriously?"
Pros: "Food and drinks."
Cons: "Plane was dirty and when asking questions about forms we needed to fill out, no one was willing to help or find answers."
Pros: "We were Platinum so we could use the Premier Club room."
Cons: "Temp was frigid. Many people cold. Ran out of blankets. UNACCEPTABLE."
Pros: "Excellent seats! Friendly flight attendant and lots of snacks plus a gift bag."
Cons: "A little bumpy"
Pros: "All the services were excellent!"
Pros: "We totally enjoyed your flight."
Cons: "Everything was oerfect"
Pros: "How accommodating the crew was. There was a two hour delay in the flight but the ticket people kept checking on the waiting passengers."
Cons: "No fault of the flight crew.... but the flight was long . Nothing can be changed on the length of the flight."
Pros: "Really can't beat Hawaiian for crew friendliness and on-time service."
Cons: "Really must provide an extra leg room section on a 6hour flight!!"
Cons: "2 hrs delayed. HA said they sent an email but I never received"
Cons: "I know the food is free but it is terrible even for airline food both the dinner and the breakfast. No entertainment at all is available so poad up your tablet or laptop for these long flights."
Cons: "The seats had lost there cushion and my lower back/tail bone was sore the rest of the day.."
Pros: "That they served breakfast."
Cons: "No free movie."
Pros: "Boarding process was quite organized and very friendly crew."
Pros: "The crew, as on most of my Hawaiian flights were very pleasant and accommodating. The seating on their airlines are generally very comfortable and spacious."
Cons: "I had selected an aisle seat when I booked the flight and was moved to a center seat without my knowledge. When I made this known to the attendant, she left to check to see if they could move me, later returned to tell me that because I was already seated they couldn't move me, though I had made it known to her prior to taking my seat. Most Hawaiian flights have in flight movies and power ports, this particular flight had neither."
Pros: "Great service, plane was very clean."
Cons: "No vegan or vegetarian special meal options. Plane was TOO cold!"
Pros: "I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable."
Cons: "I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane."
Cons: "I had to wait 3 hours for my interisland flight. That wasn't cool. But otherwise it was great"
Pros: "Compared to Alaska Air, Hawaiian was way better."
Pros: "Love the cocktail... seriously awesome!"
Cons: "Where did the awesome meal go?!?!?"
Airlines flying from Phoenix to Asia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights