The hidden fees drive the total cost much higher than one would expect. Having to pay a fee to get a seat assignment and another fee to have one item of luggage is ridiculous. All totaled there were about $200 in hidden fees above the cost of the tickets.
I didn't like the fact that the chairs did not recline! That I was treated like garbage when I was Tryin to print my boarding pass, but once I pulled my military ID there whole attitude changed! There was no complementary beverage! All other air lines serve drinks free! Non alcoholic drinks should be free! This is the only airline that don't offer that service! I will never fly this airline again
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Only the direct flight ! Truly a horrible experience
Four hour plus trip and they only gave us ice water, the seat's were very small and I weight 129 pound's! I booked and paid for my ticket in May yet I was seated in the last row? Plus you had to pay 45 dollar's to carry on ! This Airline will collapse and fold because it does not value their customers!
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