Not a single part has a positive remark
Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners
There was no individual entertainment on board (TV’s, internet, etc)
Considerate flight attendants. Turned lights down for evening flight, so we could get some rest.
Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight.
Movies, clean, efficient
Paying of my small Checked bag
Arrived safely and on time.
No power outlets at seats.
trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.
The British airline flight was operated by american airline and someone who handled her bag stole everything. We purchased prior to the flight. 2 pairs of sneakers a gift spoon for our grandson and other items not mentioned. Then they put her bag on another flight which made her wait for 1.5 hours in Madrid for her bag. Your handlers ruined our trip.How can you allow thieves to do this especially with TSA supposedly there monitoring it? I want a claim form sent to me ASAP so I can recover my goods. A notice was not placed inside, stating it was checked.
plane was not full so plenty of room to move around etc
food was good
IFE was not good the equipment is very old and selection is limited
Your staff were truly excellent, helpful and engaging.
My TV worked only intermittently and I therefore could not relax and enjoy the entertainment...
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