Find cheap flights from Port of Spain Piarco Intl to London Heathrow Airport

Pros: "The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals."
Cons: "The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor."

Cons: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."

Pros: "Crew."
Cons: "Seats are uncomfortable, not enough leg room."

Pros: "Television options are great."
Cons: "Food was unrecognizable. No leg room"

Pros: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."

Pros: "Staff"
Cons: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"

Cons: "Have yet to arrive"

Pros: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Cons: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."

Pros: "Food was great so was service"
Cons: "All was good"

Pros: "Professional and friendly staff. Excellent film selection."
Cons: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."

Pros: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Cons: "The heavy turbulence but, that's beyond their control"

Pros: "The entertainment selection for the long flight was very appealing. It had enough movies to help me pass the entire time. The food was pretty decent and the selection of drinks was surprising with the free alcohol."
Cons: "The boarding process was like every other in Europe that we saw. No boarding zones and a bus to the plane."

Pros: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Cons: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."

Pros: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Cons: "everything was very well done"

Pros: "Care packages, the hot washcloth, the little details on the toilet and the choices"
Cons: "It seemed the flight attendants were annoyed by the passengers. Heard there was one food Cart missing so that may have caused the briskness in attitude. Seats weren't as comfortable as I was hoping"

Pros: "Everything"
Cons: "Nothing"

Pros: "Very professional and very convenient."

Cons: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."

Pros: "Friendly and attentive staff. Timely take of."
Cons: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."

Cons: "Crew was a bit rude on several occasions."

Pros: "Customer service and professionalism of crew was outstanding. It felt like how it USED to be on other airlines, and even better! The food service was great, and I appreciated the little necessities bag. The travel experience was a positive part of our trip, instead of the usual exhausting drudgery of traveling very far distances."
Cons: "The bathroom did get a little smelly, and, as a tall person, the leg room was very tight when people put their seats back."

Pros: "Quick in Check In."
Cons: "Horrible customer service."

Pros: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Cons: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"

Pros: "The crew was friendly and efficient"
Cons: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."

Pros: "we arrived on time, as scheduled."
Cons: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."

Pros: "The food was really good but very little"
Cons: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"

Pros: "It was a smooth flight."
Cons: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."

Pros: "Good service and chairs were comfortable."
Cons: "Took FOREVER to get my bag in Tashkent. When you arrive at 2:30 in the morning, you want to get your bag and go to bed, not spend another hour or more waiting at the airport. This may not be entirely the fault of the airline, but it seems that a company like Turkish Airlines should have enough clout to insist on a better travel experience for their customers."

Pros: "- Boston - Istanbul is a great (~9 hours) flight making it very convenient option."
Cons: "- Quality of food service has been going down - Lack of training and professionalism by flight attendants is evident"

Pros: "Staff was great."
Cons: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."

Pros: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."

Cons: "I have never had a worse experience with booking travel and I vow to avoid Kayak and any related services. This has been truly one of the most terrible travel experiences. The flights were changed (not a big deal) and I was told I was due a refund. After three 1-1.5 hour calls no such refund has come and both agencies says the other is due to provide. I am furious and will never use Kayak or Justfly again."

Pros: "Boarding staff was very friendly, & kind people"
Cons: "There is no TV Late around 40 min."

Pros: "Flights left on time. Boarding was good."
Cons: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."

Pros: "Nothing"
Cons: "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."

Pros: "Nothing."
Cons: "This flight was pure misery. In the Istanbul airport flight gates are not announced until an hour before your fight. This would be fine if Turkish Airlines would also allow us access to our flight at that time. The gate had been announced and we had to wait for them to set up a security checkpoint before we could even sit at our gate. This security checkpoint was set up at a point where nearly everyone on the flight was waiting. This caused it to be a huge delay of people concerned about missing their flight. Little did they know that they had nothing to be concerned about because our flight would eventually be delayed two hours. We were eventually loaded onto our plane which apparently was having some technical issues despite just landing in Istanbul. There were people who had rode in on the plane that was eventually deemed unsafe to fly because of an error with the steering mechanism (which we were not even told what was going on until we boarded a second plane). While they determined this we sat on a hot, non air-conditioned plane full of screaming children. I understand why they were screaming and wanted to join in. We eventually had to deboard the plane and wait for them to secure us an alternate plane. They attempted to deliver the plane to the gate, but were unable to steer the first plane away from it, so we had to be transported by bus to the open tarmac. There was no order or organization as to how people were loaded on to either the bus or plane and it was pure and utter choas that delayed our flight even further. The plane we boarded did not have inflight entertainment so we sat on our four hour flight to London left to our own devices. When we arrived in London it was pat the point of public transportation trains running and I had to reroute to a bus. By the time I arrived at my flat it was 4 in the morning. Turkish Airlines has been the most chaotic, unprofessional, disorganized, and inefficient airline I have ever traveled on. My tale will continue with my return flights and how they lost my luggage and it hung out in Istanbul for a few days before being returned to me. I can not stress enough to others to never travel with this airline. The cheaper price is not worth it."

Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Pros: "What can I say, didn't much like anything"
Cons: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."

Pros: "Very comfortable, lovely stuff, the vegan food was good"

Pros: "All the movie options, the great food, the great service, and the timeliness of arrival."
Cons: "Nothing, it was great!"

Pros: "Excellent seating space"

Cons: "I did not like that it was a delay from 1 hour with the flight"

Pros: "Flight was ontime"
Cons: "1st class seats not as comfortable as other airlines. Food was nasty."

Pros: "Flight on time and smooth. Crew was nice."
Cons: "Have food allergies and could not eat much of lunch."

Pros: "Amazing crew. So friendly and helpful. Amazing food that I actually enjoyed. Great selection of movies, including new released and old classics. They also have this cool feature where you can watch your plane flying and landing with outside cameras."
Cons: "The bathroom wasn't maintained at all throughout the flight. Which usually isn't a big deal but on a 10+ hour flight they can get pretty nasty."

Pros: "Other than what I've mentioned below, everything was great."
Cons: "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."

Pros: "Food and entertainment."
Cons: "Disorganized boarding and lower than average leg room"

Pros: "Very pleasant and accommodating staff."
Cons: "Very short flight. The meal service, while very good was quite rushed for the short hour flight. I barely got my food before the trash came around to be collected."

Pros: "Really enjoyed everything About Turkish airlines staff, crew, and plane"
Cons: "Many other passengers were horribly rude. That's always a possible danger in flying of course!"

Pros: "Yes. Everything was extraordinary well."

Pros: "Good food"
Cons: "Departure delayed over an hour for technical problems."

Pros: "The crew was great and good customer service"

Pros: "The flight was smooth"
Cons: "One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all."

Cons: "Same thing from previous flight. The crew is not capable to attend passengers traveling with toddlers or kids. We had an emergency on board with a 3yo and the plane had no emergency kit for children. The seats for toddlers and children are not adequate for their height or weight. Seatbelts don't fit a child. They travel in such uncomfortable seats and conditions. The aircraft was a 190, too small to make passengers feel comfortable, and this is how Copa always manages their flights to all cities in Central America. Very poor service and old aircrafts. People are paying for a quality service not to be treated like cattle. You need to improve your services."

Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"

Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."

Pros: "Good"
Cons: "Entretenimiento y comida"

Cons: "Staff was rude, bad customer service"

Pros: "NA"
Cons: "Staff on ground at the panama airport was realy rude, lack of customer service"

Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"

Pros: "The fly time and the food"

Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."

Pros: "Everything was top notch!"

Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."

Pros: "The crew was nice."
Cons: "Some form of entertainment"

Pros: "Puntualidad, amabilidad, buen servicio"

Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Cons: "NIL"

Cons: "The in flight entertainment selection was small, could have been bigger"

Pros: "Like the service of food"

Pros: "Everything. They try so hard to accommodate regardless of class."
Cons: "Planes are equipped with old entertainment screens. Not a big deal though as you bring your own entertainment now a days."

Pros: "Crew was so friendly and nice"

Pros: "Ok"

Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."

Cons: "This is not a negative more just informative. There is no entertainment."

Cons: "The food was horrible and the seats need to be redone"

Pros: "Everything was on time and since we didn’t arrive in till 11pm the food helped in not having to search for a place that was open. They served 3 small meals on a 7hr flight. Impressive"
Cons: "No complaints."

Pros: "There really isn't much to complain about with Copa as they're prompt and efficient. I usually fly on their Embraer E190ARs which are pretty spartan when it comes to additional amenities as compared to the Boeing 737 fleet. However the business class seats are comfortable have a reasonable recline for such a small aircraft."
Cons: "If you're flying on a flight operated by Copa Colombia, be prepared for business class being European styled with regular economy class seats except on the E190 there is no middle row to block off."

Pros: "Copa is a great airline: always on time and friendly staff from boarding to flying! The stopovers are just enough making their flights the shortest to latinamerica"
Cons: "They have two set of aircrafts one of which is quite modern and the other one which is older. The new one has personal in flight entertainment system which is great! Unfortunately, based on my experience you only get the new planes half of the times. Looking forward to them updating all their planes."

Pros: "Service and comfort was great, on boarding was pretty fast too"
Cons: "Entertainment"

Pros: "Thankfully we missed the holiday traffic so we were able to check in and board effectively."
Cons: "Food service was poor and planes were outdated."

Cons: "Old episodes of series. Need newer movie options"

Pros: "The food"

Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"

Pros: "The staff/flight crew was amazing. Films and music selection were great and best of all free. Food and drinks came around at the perfect time."
Cons: "The area we were in before and during boarding made it a bit of a hassle because we didn't have access to the sitting area until right before boarding time. It took a while to get into the sitting area."

Pros: "You did not have a category for these persons"

Pros: "They're a frud"
Cons: "There customer service sucks"

Pros: "Is there anything good with copa?"
Cons: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Pros: "Jorge, at the counter in Lima was great! All other copa employees wanted to charge a $300 change fee. Jorge worked with other airline and manager to help get me on a flight at no cost. Not sure of his last name but he made my day after two days of cancelled flights! Copa airlines needs more employees like him."
Cons: "Everybody I talked to at copa wanted to charge me a $300 fee to change my flight. Another airline canceled my flight which made me miss my connection. Very little customer service besides one great employee at the airline desk in Lima, Jorge."

Cons: "Everything was below standard"

Pros: "Nothing"
Cons: "Apparently, the flight was over booked. Some passengers were offered a happy meal to give up their seat. WTF! I noticed some passengers were assigned to seat that doesn't exist. WTF! It was a complete mess. Food options, there wasn't any. I am glad, I ate before the flight."

Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."

Pros: "Everything but I will never travel on COPA again and have warned everyone on facebook and the internet why.... because you require and exit ticket out of Guatemala. What if I am traveling by bus, by car or by boat?? Guatemal immigration does not require this. I have friends with immigration and I have confirmed this.....Show me the law that is enforceble.....Please"
Cons: "Why do you require an exit ticket out of Guatemala on my return trip. I flew from Columbia to Guatemala with plans to leave Guatemala by boat last year and had to buy another ticket only to cancel it later. I talked to Immigration in Guatemala and they say there is no reason for you to do this. I just returned from Panama and was asked for an exit ticket from Guatemala again. I have warned all of my friends to travel with other airlines other than Copa only for this issue. I will never travel on Copa again until you fix this."

Cons: "There was no entertainment on this flight."

Cons: "check in"

Pros: "Food wasn't horrible."
Cons: "Crew didn't know what food was being served. Poor variety of movies to choose from. Not enough options of movies and TV shows to watch. The temperature on the cabin was freezing."

Pros: "The crew was attentive and the service excellent."

Pros: "Overal a good experience"
Cons: "There's no vegetarian options"

Pros: "The crew was extremely friendly, one of the friendlier crews I've flown with lately. Lots of leg room"
Cons: "Planes are old and outdated, no entertainment for medium/longer-haul flights"

Pros: "Great and friendly"

Pros: "The seating arrangement and the friendly nature and helpful service of the attendants."
Cons: "Everything was great"

Pros: "The flight was fine once we took off, but we sat on the runway for over two hours before we were able to take off. Also, being expected to pay extra for a seat sucks!"
Cons: "The flight was fine. The selection of films was excellent, lots to choose from including some very recent releases."

Pros: "Our seat was in a row with more leg space and this was wonderful for my husband who is tall. Also the entertainment system was great and the crew very nice."
Cons: "The food in this flight was TERRIBLE! It had been a long time since I had had such poor food on a flight. Also the delay on this flight made us miss our connection to Madrid and navigating Heatheow was a bit of a nightmare."

Pros: "Crew was very friendly"
Cons: "Food was so bad The seats were so cramped"

Pros: "Everything was on time and had a early arrival east a great flight the crew we're friendly and all crews we're on too of there game thanks AA"

Pros: "Friendly airport check-in staff who accommodated by changing our seats so we sat together. Boarding was smooth and timely. Best of all, seat overhead bins were empty so could store carry-on; This was unusual. Flight was great, but I love flying. Cockpit crew provided status updates, and captain's apology made the late departure more understandable. Deplaning process went smoothly also."
Cons: "After everyonel was timely boarded waiting to push away from the gate, announcement was that the captain was not even in the airport. Flight delayed almost an hour. Seat would not recline, not even an inch so basically sat upright entire flight to London. One has to 'flag' staff if seen as they walked past thru the main cabin. No announcement which area to collect ones luggage, nor staff there to explain, or guide. Forget staff assistance, apparently not a priority with AA."

Pros: "Quite new plane, clean. Some of the staff were friendly."
Cons: "Flight was delayed vecause there was no pilot for one hour. We missed connecting flight and ended up with several delayed flights, so our 11 hour trip turned out to be 32 hour long. Also, they messed up with food order, but after some time they managed to bring suitable food from business class. Some of the staff was unfriendly and whining. And our party of three was scattered around the plane, other families sitting nearby too. A little bit greedy company selling seat selection option when they could arrangeit nicely, but just don’t do it in order to get few people to pay for otherwise normal thing."

Pros: "It got me here."
Cons: "Apparently codeshare purchases are non upgradable, so my airline status was irrelevant."

Pros: "It was always a close call and almost missed my flight"
Cons: "AA...they delayed flights and were very unprofessional. i will definitely choose BA over AA anyday."

Pros: "Cabin crew were good. Their service was good. And quality of flight and food was good"
Cons: "My flight from dallas got delayed and hence I missed my flight to Bahrain from Heathrow. They hence booked me on a british airways flight, bt after i reached delhi, i did not receive my checked bags. I still have not received my checked bags"

Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Cons: "The seating on the plane from the US to Heathrow... VERY uncomfortable!! The food was just ok... glad to be fed, though! :)"

Cons: "Only half the crew worked"

Cons: "Seats a bit uncomfortable. The angled cubical is a bit confining. Seat belts are short so tough to roll over in the full sleeping position."

Pros: "Empty seat by side"
Cons: "Overhead light not working TV screen not working Very average food"

Pros: "On flight crew was pleasant and helpful."

Pros: "Everything"

Cons: "Flight attendants were a little abrupt. Could have been friendlier."

Pros: "Crew was good, seats comfortable"
Cons: "my entertainment system headset plug was broken and didn't work - a problem for such a long flight!"

Pros: "Loved the ease at check-in, self check-in."
Cons: "My entertainment unit didn't work, the sound was muffled and the image quality and touch screen very poor. I sat in the last row and couldn't recline my seat. The dinner was okay, with a red wine that was very sour. Breakfast was a joke and so sweet I couldn't eat it."

Cons: "Did not realize this flight was operated by American"

Pros: "A 2 hr delay after boarding with precious little communication from the crew."

Pros: "Great service"

Pros: "The entertainment system was nice. The cabin crew was nice."
Cons: "Airlines have gon back to the days of packing as many seats as possible into these planes. I not a big guy but not huge. I’m just over 6 feet. When I sat down it was impossible for me to sit without my knees jammed against the seat in front of me. I ended up switching with my daughter to the seat across the isle which had slightly more leg room. Overall the seating was very uncomfortable."

Pros: "Crew was extremely helpful on boarding and on flight. Breezed through Passport area. Everyone went our of his/her way to answer our questions and then make suggestions."

Pros: "Everything else was fine"
Cons: "Cold air blowing in my face that whole trip, crew didn't help"

Pros: "Cabin crew"
Cons: "Check in. I swappda seat and ended up with a worse seat. Check in agent unaware of the plane configuration and between us a bad choice wasmade"

Pros: "Me gusto todo"

Pros: "Great entertainment. Ok food and drinks. Newer777."
Cons: "Long flights are pure torture in these small seats."

Pros: "Decent legroom"
Cons: "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."

Cons: "Everything"

Pros: "We got to watch movies for free, and we got to eat twice as well."

Cons: "First, the original 90 minute layover became 8 hours with the old buy this scheduled ticket and 3 weeks later we will switch it to 7 hours. After a 8 hour red-eye, it was brutal. BA was an hour late taking off from London to Warsaw. The onboard experience was charge for everything. No sodas, water, nuts, etc. Oh and boarding, cmon. The gold, silver and special people go first. I think that was 5 people. The other 150 plus, you are on your own, go. You have your typical isle 5 person holding up the entire loading procedure, trying to get their oversized bag in the overhead, versus loading from the back. Wow."

Pros: "Entertainment was bareable"
Cons: "Seats tight and barely reclined, not clean, neighbor got sick no one attended to him."

Pros: "I liked boarding on time food ok crew freindly"
Cons: "My seat was so bad I could not recline it and it was tilted to one side"

Pros: "New Airbus Dreamliner is a nice plane."
Cons: "Not much"

Pros: "All of the new release films were available for free which was fantastic and made the flight go so smoothly and quickly. Breakfast was really tasty. I liked the small snacks given with breakfast."
Cons: "The dinner was bland."

Pros: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Cons: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."

Cons: "Seats that are smaller and more cramped than even the customary seats on domestic flights. The "breakfast" constituted yogurt and was served literally 42 minutes before we landed."

Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"

Pros: "There were a lot of entertainment options, the seats were comfortable, staff was attentive, and two meals were included."
Cons: "Getting around London Heathrow was a pain and took a long time."

Cons: "Los espacios entre asientos son muy incómodos."

Pros: "Very nice plane with a good entertainment system."
Cons: "The flight attendants seemed almost angry. Banging trays,. bumping carts into nearly every row and even skipping some rows on drink service."

Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"

Pros: "The airline was great."
Cons: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."

Pros: "Great crew, early boarding and early departure."
Cons: "Not every seat has electrical outlets. very few poorly spaced screens. Food is average. Seats don't reckine very far. I'm told it's worth catching the British Air flight from Philly bc the planes are better with a screen at each seat"

Pros: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Cons: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."

Cons: "Missed flight at london. Had to go to abu dhabi and Hyderabad. Very bad service"

Pros: "The upgrade to main cabin extra was worth the cost. Extra leg room, entertainment options, and room to breathe when the passenger in cent leans all the way back made a long flight more than bearable. The crew handled themselves and us very well."

Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."

Pros: "In flight service."
Cons: "The first check in kiosk associate was turning us away because we reached 30 minutes prior to scheduled departure. However, by then they knew that they were going to be at least 1 hour 30 minute late. Then when kayak emailed us about the delay, the check in people let us in. Ultimately the flight was three hours late."

Cons: "Timeliness"

Pros: "Airplane, entertainment and food was ok"
Cons: "Air canada service is terrible as usual. Service with an attitude. No drinks served!"

Cons: "The flight was as usual delayed. It has become usual scenario to loose connecting flights from London."

Pros: "Nothing much to complain about. For the section we were in, economy, the seats were pretty comfortable. Good space in front. Decent pitch. IFE was excellent. Staff were friendly and seemed genuinely happy to be there. Good mix of younger and older staff. Food wasn’t bad. Cabin crew kept passengers up to date. Really can’t ask for anything more."
Cons: "Well. Maybe one small thing. Airflow from vents above were a bit weak. I think the newer planes are like that as our next leg on a smaller A319 had quite the powerful vents."

Cons: "4 hour departure delay"

Pros: "The food was great, service was excellent, and entertainment selection was awesome."
Cons: "Would've appreciated more legroom, but the same can be said for just about any airline."

Pros: "Great seats. Awesome in flight entertainment - got to watch two movies I'd missed in theaters. The food was surprisingly good and the flight attendants were very helpful."

Pros: "Crew was very helpful and nice, plane was new and in a very good condition. Flight was not fully booked so we could move around and take even 4 seats to lay down and fly comfortably."
Cons: "Boarding was over an hour later than it supposed to be. Toronto always has some " surprises" for passengers. Food could be better."

Pros: "Everything was quick and efficient in boarding and replanting, the captains spoke to us to tell us what was going on. Food was good."
Cons: "My tv screen was broken, meal service was pretty late and drinks were not served before, as a result the lights were only off in the flight for a very brief while."

Pros: "Flight was only half full. It was a red eye from Halifax to London, so there were several rows with no one in it. That allowed me to move to a row that I could lay down in. Flight attendants were pleasant. Everything was included (ie, food, free checked bags, earphones for TV) Great value for money."
Cons: "I watched WTF on the in seat entertainment system but it was not formatted for that screen, it was too narrow and the sides were cut off so part of the action was not on screen. Pretty minor issue."

Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."

Pros: "flight was fine pleasant flight attendants was late flight so slept a lot now much to add"

Pros: "I upgraded to premium economy which made a big difference. Lots of leg room, a menu, pre flight drinks."
Cons: "Airline lost my luggage."

Pros: "Nothin"
Cons: "IFE and food were awful. Space was cramped, lights left on for a night flight. AirCanada headphone rules are just dumb."

Pros: "The food."
Cons: "The stewardesses don't smile."

Pros: "Arriving early Leaving on time"

Pros: "Good movie selection."
Cons: "3-4-3 economy seating in a 777 that was originally designed for 3-3-3 (2-5-2) makes for really cramped seating. This is in keeping with industry trends, but is regrettable. No brandy/cognac for alcohol selections."

Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"

Pros: "They've replaced the ridiculous entertainment system with a much better one."
Cons: "Unwise cost-saving efforts in the Vancouver Maple Leaf Lounge - obscure magazines only, croissants/pastries replaced with a loaf of bread, etc."

Pros: "Excellent and varied entertainment, very responsive crew"
Cons: "Boarding in Toronto was late, chaotic, poorly managed. Food was meagre, tiny servings of bland food for dinner, a slice of banana bread for breakfast. Hard to believe they couldn't do better."

Cons: "Bread dry and no choice . Fresh fruit would be refreshing"

Cons: "Like riding in the back seat of a corvette."

Pros: "Staff was great."
Cons: "Seat size made sitting a suffering, as I am quite tall, and was unwilling to pay the extra $100 dollars, which I felt discriminatory (as I have no control over how tall I am)."

Pros: "The crew was all wonderful, friendly and efficient."

Pros: "crew was nice"
Cons: "food, no warm towels"

Pros: "Very satisfied with the flight."

Pros: "New 787 dreamliner, live up to the hype."
Cons: "Its hard to sleep as the seat is very bench like. Air Canada's food isnt as generous as it use to be, but their fares are quite low so i guess its a tradeoff."

Pros: "Very pleased, the plane was very clean and new, entertainment options were great. The crew was fantastic."
Cons: "The food wasn't great. I had the pancakes and then a chicken sandwich, both of which were very average."

Pros: "See above"
Cons: "See above"

Cons: "Being next to toilets at bulkhead. People queing for bathroom in the extra leg space. I was on the outside seat and people constantly brushed past me and often grabbed hold of the moveable TV set in the dark to steady themselves knocking it. I paid extra money and had more problems. Listened to constant bathroom flushing and odors. Not ideal!"

Pros: "Entertainment choices on this flight/with this plane were endless, and you didn't have to pay extra for them like you do with Condor, for instance. The seats were relatively comfortable, in comparison to the way you are packed into some planes these days. Particularly liked the headrests that were adjustable side to side. It helped in this particular case the flight wasn't completely full, and so I had the seat next to me free."

Pros: "Nothing"
Cons: "Poor food choice and quality , comfort of seats"

Pros: "Most things where fine. Food decent for airline food, slight delay in boarding but still made our connection."
Cons: "Tried to signal stewards for another beverage but got no response. Lack of customer service."

Cons: "Please, Toronto: if you're going to have two planes scheduled to depart at the same time, DON'T put them right next to each other. We boarded at the same time as an Air Canada Rouge flight to Dublin, and not only was it chaos trying to figure out which line you were in, but the staff working the London side of the desk weren't paging over the loudspeaker which group was next to board. It was a mess."

Cons: "Because the flight was delayed, the car rental company let the car go to another customer. A substitute was provided after another 2 hour wait."

Pros: "The flight was more pleasant than I had expected because there was plenty of leg/knee room for me."
Cons: "No complaints."

Pros: "The movie selection...and that is about it really..."
Cons: "The fact that they tried bumping me from my flight without giving a reason. My connector flight (also an Air Canada flight) was delayed so much in Detroit that we got to Toronto with just enough time to board and deal with the bumping issue. Also, my luggage was already on the plane to head to London which noone was worried about if they wouldn't have been able to get me a seat. There was little communication between staff members and nobody seemed bothered by this especially with a late arriving plane that they should have known about and had a way to deal with this issue. The crew on the plan keep bumping into me even though I wasn't in the aisle and never apologized. Totally would give a zero or 1 star (at best if it would let me). Totally will not recommend to anyone and will try to not fly with them again if possible."

Cons: "Never made it. Would have missed my parents 30th anniversary if I hadn't bought a fresh ticket on another airline."

Pros: "Food was good, flight attendants were very helpful and friendly"
Cons: "Once in Toronto couldn't find anyone at the gate counter, flight delayed for 2 hours ( suppose to load at 11:15 and didn't even start loading tell 12:30). The flight didn't push from gate till 2am and flight crew kept saying that we were ahead of schedule. Poor service of the five different airlines I have flown"

Pros: "Wasnt a terrible amout of leg room for coach, and they had Star Wars: The Force Awakens as one of the in flight movies. Food was okay, although they didn't serve it until 1a.m. which was a bit annoying. Good service, very kind workers, and the alcohol was free! Not too many complaints."
Cons: "Didnt serve dinner until 1am. Kind of ridiculous."

Pros: "Lots of entertainment options. The 777 is a huge plane, very comfortable, even in coach."

Pros: "Decent service."
Cons: "I paid 100$ for my seat, for more leg room. It happened that the seat next to me was unoccupied. I thought it would give me an opportunity to stretch out a bit to sleep on the Atlantic crossing. Another passenger's tv didn't work so one of the stewardess told him he could sit next to me. He got more leg room for free. I was cramped and could not sleep because of muscle spasm. The Legal age made it more comfortable but it is not worth 100$"

Pros: "Had 3 seats to myself & was able to stretch out Movie & t.v. Selection Polite and friendly staff"
Cons: "Crying children"

Pros: "Good leg room"

Cons: "90+ minutes on the tarmac but favourable winds made up some time. Food very good, pleasant crew, entertainment system appalling. Business lounges in both London and Toronto are great, both terminals are good too."

Pros: "I was upgraded to business class!"
Cons: "The food still wasn't great!"

Pros: "Been flying Air Canada trans-Atlantic since 2005 and must say that the airline has maintained its service and quality if not improved. Except for food all aspects were good from check in to boarding to inflight service!"
Cons: "Food was boring even though I was in business class!"

Pros: "German Wings is all right, generally."
Cons: "The Check-in process, which should be handled through Air Canada because they were the originators of the ticket, was incredibly difficult to complete. We could not easily secure seats, we had no idea how to access boarding passes, and German Wings did no answer their phone (even though Air Canada told us to call them...)."

Pros: "The plane was new and clean."
Cons: "Crew was apathetic and the food was abysmal."

Cons: "We were not on this flight. We ended up being routed through Ottawa. See comment above."

Pros: "Crew was friendly and courteous."

Pros: "Leg room and entertainment current."
Cons: "Seats to recline further."

Pros: "Boarding Announcements Clean"
Cons: "Very cold Bathroom in back of plane"

Cons: "This jet had multiple mechanical issues that delayed the flight considersbly."

Pros: "The entertainment system and hardware of the plane is pretty good."
Cons: "Staffs' interaction with customers. Perhaps be more attentive from time to time."

Cons: "sitting next to the people you are traveling with"

Cons: "My TV did not work."

Cons: "Cabin temperature was set too high that caused dryness"

Pros: "Boarding was easy. Left on time. Food was better than usual."
Cons: "Audio options were v poor. Not enough leg room even for a small person like me. Stewardesses were too rushed and not v pleasant."

Pros: "Pilot made an effort to get us into London quickly"
Cons: "4.5 hour delay, no food provided during long wait, very rude crew on board. I'm sure they were tired but we all were at 2:30am. Never plan on flying United again (the flight was supposed to be Lufthansa but switched for some reason). Really, really disappointed"

Pros: "Crew were nice; movie selection was very good"
Cons: "It was so so cramped, and the area under the seat in front of me had a support/leg of the seat in front of me right in the way, so I couldn't stretch my legs nor store my bag there. Such disastrous design."

Cons: "I was billed for 58$ for check-in baggage despite I upgraded my seat to economy plus paying 187$."

Pros: "The service was excellent and the food choices were great. I enjoyed several hours of dimmed lighting, which helped with sleeping and kept my five year old daughter calm. The staff were friendly and helpful."
Cons: "One irritation was that the temperature of the plane was too cold and we have a/c blowing in our faces most of the trip. We couldn't control it from our overhead fans, so we were a bit chilly."

Pros: "see above"

Cons: "Great crew"

Pros: "Flight boarded late and then we sat there for 2 full hours waiting for paperwork."
Cons: "Neverending delay that should have taken 20 minutes."

Pros: "Good boarding process, pleasent staff"
Cons: "We upgraded to the economy plus. I thought it was still tight in with width and I m a small guy. The plane seemed old as the in seat screen was smaller than my phone. My wifte’s seat actually came apart. No charging ports for mobile devices."

Pros: "Food tasted great, pilot did great job, bathroom easily available, cabin service reasonable."
Cons: "Unable to sleep, too uncomfortable"

Pros: "Customer service and everything else was great"
Cons: "Getting delayed. We were supposed to leave at 10 something PM but instead kept getting delayed until we finally left at 1:45am. That to me killed my overall experience for that flight considering that it's an 8 hour flight and that I needed to come back on that Monday. Less time do stuff for the weekend."

Cons: "Screen small and blurry"

Pros: "My daughters entertainment system didn’t work at all, so they graciously compensated us for the inconvenience."
Cons: "Entertainment system was outdated, extremely small screen and the audio wasn’t that good."

Cons: "I landed in Terminal 5 at LAX, so I walked 20 minutes to the International Terminal and waited in line at the Austrian Airlines counter for 45 minutes. When my turn came, I was told that Austrian does NOT fly to London. After a while, they figured out I was on a Unites flight, so I had to walk to terminal 7 (about 25 minutes) to check in with United. If this is a United flight, why is it called Austrian Airlines? Very frustrating and confusing to me and to Austrian Airlines!!!"

Pros: "Roomy cabin, comfortable seats. No boxes or annoyances at feet. Free complimentary beverages."
Cons: "Need to upgrade blankets th something that could actually provide warmth."

Pros: "Crew was courteous and food and snacks were good."
Cons: "By the time I got to my seat all overhead bins by my seat were all full so I had to take my carryon towards middle of the plane to place it in an overhead bin. I also had to remember to write down the number of that bin so I could retrieve my carryon at the end of my flight.Toilet was not very clean."

Cons: "board . The door was closed & we waited for 2 economy passengers - took an hour . mY experience - once the door is closed , it does not open until the plane reaches the destination ."

Pros: "Freebies- free headset, free movies, both dinner and breakfast served , free beer & wine, free bag check. They didn't even try to nickel and dime me."
Cons: "Nothing"

Cons: "no vegetarian óption for breakfast"

Pros: "A warm welcome from crew and an excellent service."

Cons: "Three hours delay when all aboard already due to “technical difficulties” and then we had to change plane. The whole entertainment system did not work. No apology or explanation."

Pros: "Boarding speed was too notch."
Cons: "I can't blame United for this, but we had to circle around Heathrow a couple of time and even had to perform and emergency pull up because there was an airplane still on the landing strip."

Cons: "Flight was freezing cold and staff were very rude. Worst flight I have ever been on."

Cons: "My connection was clear across the airport, it was quite the trek when the second flight was already boarding"

Pros: "Direct flight to Houston"
Cons: "Staff boarding did not care travelled with my diabetic mom going home to Houston they could not be bothered to seat us together response was " ash your fellow passengers to swap with you" how aweful"

Pros: "The airport location was convenient."
Cons: "Flight delays up to 11hrs. Poor food. Poor flight crew hospitality."

Pros: "NONE"
Cons: "I was dreamy disappointed when I purchase the ticket I thought I was going on luthhansa Airlines instead, i was on United Airlines which had a old 747 back in the 1990's it was dirty and uncomfortable. When I made the booking on kayka there was no indication that United Airlines was going to be substitute Airline"

Pros: "Food was ok - but served way too hot. Crew was pleasant and the entertainment was a decent selection."
Cons: "When we arrived, we were told we weren't actually taking Austrian airlines and should have been on united - which was at a different terminal. Then checking in was a disaster - neither the Austrian app or united app would allow me to checkin. Then the seats we had selected initially weren't given to us at checkin so we had to upgrade our seats to sit together. And then, in our more expensive seats - we froze. We were underneath the AC and the crew said they had no extra blankets."

Pros: "The worst part of my experience was the rudeness of the crew."

Cons: "They were late."

Pros: "Flight was on time, except that we had to wait a few minutes for more oxygen to be boarded because the flight was completely flow (overbook in fact)."
Cons: "Both my daughter's and my seats were broken. We were not given seats until just before boarding, luckily they were together."

Pros: "Polaris is a great product"
Cons: "Crew still stuck in their old ways and don't deliver personal service, just wait your turn trolley service - when they spend most of the time chatting in the galley!!"

Cons: "HUGE DELAY. MISSED CONNECTION. CONSTANT UNCERTAINTY"

Pros: "Entertainment options were varied and kept the flight interesting."
Cons: "The check in process did not allow us to select seats until we got to the airport so we had to sit separately."

Cons: "8 channels of looped shows and movies. Too long a flight for that...and then have to use my device to watch on the free part of the wifi.so no battery left. For this price? And I booked through Lufthansa but flew United. Bad form."

Pros: "The trip had minimal turbulence. The landing was smooth."
Cons: "-The 767 was old. -It did not have any power ports for my laptop or cell phone. -The interior was old and dated, reminiscent of the 1980's. -The TV screen for entertainment seemed to be smaller than a Samsung Note 5. -The seats are unreasonably narrow and not comfortable. -I had an isle seat and my shoulder width is literally wider than the seats. -Every time the isle cart went by, it hit my left shoulder. -The seats in general seating are too small and were cramped. -God forbid if we had to egress out of the plane. -There were no adjustable head rests, like other airlines have. -The Flight Attendant for my section DID NOT make me feel like I was a valued customer, even though I paid over $1500 for flight. -She scolded me for asking "Why," when she TOLD me that I needed to sit in one seat, even though the seat next to me was vacant. She literally treated me like a child. - NOT COOL. Overall, in comparison to my last international flight, I WOULD NOT recommend United. I feel like I paid too much for my experience with United. Aer Lingus has better/newer aircraft, better cabin crew, better entertainment selections to include music and a selection of movies to watch at your convenience, more comfortable seats, provide a better environment, and a better value for your experience. Aer Lingus was also cheaper. So if you are reading this, please shop around if you are considering United to fly."

Pros: "I was upgraded to economy plus aisle seat"
Cons: "Flight delayed about 1hr"

Cons: "Bought the ticket with Brussels, but it was operated by United. Late departure. When we boarded, we found that United had booked another person in my assigned seat! Had to stand in the aisle for nearly 10 minutes while attendant found another seat for us, farther back in the plane and in the center section. Absolutely no legroom and the food was hardly edible. Every few years I fly United in the hope that they'll have gotten better, but it just never seems to happen. Still can not recommend this airline."

Pros: "Getting off"

Pros: "There was nothing to like about this constantly delayed flight with rude attendants at the gate. I will not be flying United again."
Cons: "Everything! Our flight started with a thirty minute delay which was mentioned after we were asked to stand and prepare to board. The flight continued to be pushed out an hour every hour with no reason as to why. Our gate changed and we were told to line up for boarding, then we had another delay. The frustrating part was being told to line up to board only to see another delay. In total, the flight was delayed over four hours, being asked to prepare to board three times and with one gate change. This was not even the worst part, our new plane did not have WiFi, which was promised when booking. Needless to say, the entertainment was bleak. The icing on this flight from hell was when we hit turbulence and two bottles of wine spilt on another passenger and all over the floor. I understand that this happens, but none of the flight attendants attempted to clean up the wine and all the passengers where forced to smell cheap red wine for the remaining eight hours of the flight. I regret to claim that I will not fly United ever again."

Pros: "The non stop flight was nice."
Cons: "Everything on the plane was broken, the seats, ear phones, it was an old plane, WIFI broken, so you couldn't watch a movie. The bathrooms were GROSS!"

Pros: "Tons of food and water. Movies good. Staff on plane were excellent. Clean bathrooms and peacful. Nice that headphones were provided."
Cons: "Seats should not be set to go back so far, if a person in front sets back all way, no space passenger behind. The seats should be calibrated to go back less of an angle."