Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Honolulu
Korean Air, Alaska Airlines and Fiji Airways have all waived their change and cancellation fees on flights from Oregon to Honolulu. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Oregon to Honolulu.
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Scores according to KAYAK customer reviews
Pros: "The crew was awesome, the flight was fast, and I made it home safe. I love Alaska Airlines!"
Cons: "I wish there was free snacks for my 5-6 hour flight."
Pros: "Only one lady on the crew was working so hard and very nice. She was doing everything the other lady who was a bit younger did nothing but walk up and down the isle. If it was up to the younger lady the people who have suffered."
Cons: "Plane is old and noisy, the first class was something from the 90’s I have flow premium economy on other airlines which was better."
Cons: "Courteous and servient steward!"
Pros: "The crew was amazing! Always love Alaska Airlines peeps. The flight left on time and arrived early too!"
Cons: "The seats are very uncomfortable. Recaro doesn't seem to care about your bum for a 5+ hour flight. Hopefully the new seats are much better."
Pros: "Very professional and very thankful"
Cons: "My luggages was not come at the destination. We don’t have clothes to changes for 2 days."
Cons: "It was about half the price of other major airlines. So naturally I expected the worst. Turns out it was better than many airlines I flown in the past."
Pros: "On time."
Cons: "Our flight was changed to a later time. I selected new seTs but when we check in our seats had been changed and we were not sitting together. The internet was difficult to navigate For more than just my husband and myself"
Pros: "nice plane and crew."
Pros: "The breakfast bowl was warm and filling"
Cons: "Cart service seemed rushed, the female FAs not as friendly or sincere as their counterparts"
Pros: "Boarding was quick."
Cons: "Wireless entertainment did not work. Food choices were not appetizing. Offered free Maitai, but was never served."
Pros: "Crew were fairly good however it was probably due to sitting by the captains significant other. First time flying alaska, probably will again due to them having more free stuff then United."
Cons: "Drinks didn't come by very often, felt like the crew were sucking up to the SO of the captain and ignoring me and my fiance."
Pros: "Better than United and no stopover in SFO."
Pros: "We were able to sit at the exit. It was perfect!"
Pros: "Loved it! Great food choices and we downloaded the app so we watched a few free movies!"
Cons: "I would like to have as much room in coach as first class, but that won't happen. :)"
Pros: "flight attendants came in spaced out time to give water"
Cons: "very hot on the plane no buttons to get flight attendants attention very long wait for only one bathroom"
Pros: "Fast and easy"
Cons: "Seats are uncomfortable"
Pros: "All other airlines should take lessons from Alaska Airlines!!"
Pros: "Alaska has the fastest baggage handlers in the business. The bags were already at the baggage claim."
Pros: "Flight attendants friendly and personable. Food was excellent."
Pros: "Free streamed shows"
Cons: "Internet access isn't free"
Pros: "Friendly and courteous attendants"
Pros: "Everything except baggage delivery at Washington Dulles."
Cons: "The plane arrived at 5:38 PM. The first bag was delivered to carousel 10 at 6:08 PM. They were still coming off the belt at 6:13 PM when my bag was delivered. The airline touts its 20 minute baggage delivery guarantee. To claim the guarantee, a person has to find an airline employee. At 6:08 PM, the door to the Alaska baggage claim was locked and no airline employee was in sight."
Pros: "Up & down in 45 minutes."
Cons: "Charging for food is lame."
Cons: "Kicked out of boarding due to nose bleed. Didn't matter that it stopped before the last person boarded. Had to fend for ourselves and find a hotel room at 7pm on a Friday night with zero help from Alaska. The attitude of the agents at boarding was at best apathetic and rude for one in particular."
Pros: "Had no issues with flying with this airline, everything went well!"
Pros: "The crew"
Cons: "It was disappointed that I paid to upgrade to first class and there was a cat next to me... I bonded with a group of other passengers over our cat allergys. Thankfully there was another passenger giving out beadryl. many people sneezing the whole flight. The passenger with the cat was nice, giving chocolate to all the flight attendants. At one point he had the cat out on His lap petting it... I was waken from my sleep with my eyes swollen shut and sneezing. you will see other complaints about this flight... As for me, I want my upgrade refunded. I did not eat, I did not watch movies.... I did not get to enjoy my flight."
Pros: "Charging station in the seat"
Cons: "Seats are so uncomfortable..."
Pros: "Same as above"
Pros: "Boarding process"
Cons: "Crew members weren't too friendly or helpful"
Cons: "Old, rickety plane."
Pros: "The free glass of wine was a nice touch!"
Pros: "Good staff"
Pros: "the friendliness of the stewards returning home to Hawaii."
Cons: "Don't like pretzels...liked cookies...."
Pros: "Everyone from check in to on board were always pleasant, friendly and very professional."
Cons: "About half of our group did not receive reminders to check in online."
Pros: "It was great, professional, short."
Pros: "Free wine"
Cons: "Plane delayed on take off and landing by about 30 minutes."
Pros: "Fast boarding, relatively smooth"
Cons: "Waiting on runway because someone was in toilet, expensive food"
Pros: "Everything was as expected. Nothing to write home about."
Pros: "The flight attendants on flight 833 from PDX to Honolulu were memorable. They genuinely looked as if they were happy to be there and enjoyed serving us. They went above and beyond to make sure we were all comfortable and made many rounds to ask if anyone needed more water, food, pens to fill out the customs forms, etc."
Pros: "On time. Good price no frills flight."
Pros: "Enjoyed it!"
Pros: "The crew was kind and friendly"
Cons: "Cushions could have been better. Butt got sore"
Pros: "The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances"
Cons: "I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again"
Pros: "Crew was good, seats were decent."
Pros: "Early departure early arrival"
Cons: "Food options, more prompt service,"
Cons: "Always amazing!!!!!!"
Cons: "Boarding process was messy"
Pros: "I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat."
Cons: "The breakfast sandwich wasn’t the best."
Cons: "I’m sure you do the best you can."
Cons: "Too many announcements"
Cons: "Honestly, you used to get a pillow and blanket. Now you get nothing. I know it's probably something that will never come back, but it's a nice touch. Otherwise, really satisfied with the flight experience."
Pros: "The boarding was good, seat comfortable. I liked that we were fed a meal."
Cons: "Not having to pay for snacks, movies, head phones....just include it in the fair."
Pros: "Crew was great. Seats were comfy. Flight was overall very pleasant!"
Cons: "First time landed at gate E in terminal 1. Proceeded through terminal and down to baggage claim. Went down and found no baggage anywhere. No flight on arrivals board and had to go to terminal 2! Agents said the state doesn't allow Hwn to list the portland flight? Please have signage clear."
Pros: "Good complimentary cocktail"
Cons: "Delay leaving and delay to get fate after landing slowed things down."
Cons: "Seating a little tight."
Pros: "Good experience overall"
Cons: "Having to pay for in flight entertainment on domestic route and small seats"
Pros: "Entire process was amazing!!!!!"
Pros: "Easy boarding"
Cons: "Website said mobile app entertainment, not available inflight. $For movies Only meat option sandwich."
Cons: "Nothing I did not like, all went well."
Cons: "Racially profiled by security guard..Never coming here again."
Pros: "Fantastic attendants, clean, overal A+"
Pros: "Crew. Space. Food."
Pros: "Crew was excellent."
Cons: "No entertainment, AWFUL food, uncomfortable seata"
Pros: "Professional, on-time, good overhead space, courteous staff!"
Pros: "The crew and boarding process."
Cons: "No available entertainment/WiFi besides purchasing it"
Pros: "the breakfast was good and the crew were very nice"
Cons: "The free entertainment choices were terrible"
Pros: "Fantastic in comparison to the many I have flown. Service was great, up graded economic seats had plenty of room and were fairly comfortable. Nice big plane. I did feel swished in like a sardine."
Pros: "Extra comfort seats were nice. Meal was nice."
Cons: "I don’t want to watch ads on the plane. I already bought the darn ticket. Don’t make me watch ads."
Cons: "need to pay for each movie not one fee as on many other airlines or free on Alaska airlines food was awful croissant was dry as a desert wind not a single free beer or wine and i paid for the extra leg room"
Pros: "Crew was nice, we had free breakfast (yogurt, grapes, granola, and bread), and seats were comfortable."
Cons: "The movies they provided on the screen you had to pay $8 each to watch."
Pros: "People were nice and accommodating."
Cons: "Seats were worn out and uncomfortable. Entertainment was expensive."
Pros: "I love the comfort of the Airbus. It is much better than the old HA planes the last time I flew Hawaiian."
Cons: "I think the movie prices are way too much. A lot of airlines offer free entertainment."
Pros: "The blanket and inflatable pillow were a home run with my wife and row mates."
Cons: "Rock hard seats and after 6 hours we were done. May need to get fat?"
Cons: "7 hours of sitting in the airport because of a delay."
Pros: "Got there on time,courteous crew, comfortable seat. Have flown Hawaiian before, will fly Hawaiian again, its always been good."
Pros: "The timing of the meals, the flavorful food and the listening choices. The night goggles were quite helpful."
Cons: "Sitting that long."
Cons: "Nothing!! They were top notch in my book!!!"
Pros: "We didn't crash"
Cons: "The seats were very uncomfortable, the provided food was almost worth paying to not eat it was so bad."
Pros: "Crew was very nice!"
Cons: "It was freezing. Please carry something warm or be ready to shell out $7 for a blanket!"
Cons: "The flight was delayed 1+ hour. The ticketing agents were rude when we inquired about re-scheduling a connecting flight. They were not accommodating at all. They required purchase of in-flight movies. Next time I'm flying Alaska, at least the movies are free."
Cons: "Somehow I was not assigned the seat I choose. The flight attendant offered for me to speak with an agent but I stayed in the newly assigned middle seat."
Pros: "I liked the free meals that were served. The extra food I received from the stewardess and fellow passengers. The Hawaiian atmosphere that pervaded the plane. The quiet engines. The nice wide A330 that felt secure crossing the ocean. I would recommend Hawaiian airlines to anybody. I would suggest direct flights from the east coast and midwest."
Pros: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Cons: "So disappointed, angry, and sad."
Pros: "All services are great!"
Cons: "Too cold."
Pros: "Great crew. Friendly and efficient. Always on time and organized."
Cons: "Choice of movies. Too old."
Pros: "Free food"
Cons: "All good"
Cons: "boarding a bit chaotic"
Pros: "The gate attendants in Portland were very helpful and friendly, and the air crew were very accommodating on the flight"
Cons: "I was expecting something a little more traditional Hawaiian for my meal, or at least an option for something more traditional. For the entertainment, it would be nice to have a chess or card game free of charge. Seriously, does EVERYTHING have to be "pay to play"?"
Pros: "The crew was so helpful and nice, and the in flight meal was delicious! I felt well taken care of."
Cons: "I wish there had been a free movie to watch. Also, some of the movies listed in the hana hou magazine weren't available for purchase either."
Pros: "Enthusiastic and honest/informative pilot"
Pros: "Crew was great, comfort+ definitely has more leg room."
Cons: "Beer not guaranteed on flight for Delta comfort plus."
Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Pros: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Cons: "The food selections not so great. The sandwich was hard. Could use more options."
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Cons: "Hopefully upgrade on monitors (touch screen was not working),"
Pros: "Good services in anticipating our next leg"
Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"
Pros: "Plane was clean & modern"
Cons: "More leg room"
Cons: "Stop charging for checked bags"
Pros: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Cons: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Pros: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Cons: "The pork dinner meal option was burnt … al the way through."
Cons: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Pros: "Yummy snack! Funny crew member who acknowledged seats in landing position are uncomfortable. Sing songy welcoming voices :)"
Cons: "Aww. The movie I wanted to watch wouldn’t play.."
Pros: "Fantastic crew!"
Pros: "great trip and crew"
Cons: "Being on time"
Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"
Pros: "Flight was quiet and comfortable."
Cons: "Felt claustrophobic after a while because guy in seat next to me was rather large and spilling into my seat"
Cons: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."
Pros: "Every Delta employee that we encountered was professional and pleasant"
Pros: "The service was excellent."
Pros: "Snacks & drinks & TV movies good"
Cons: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"
Pros: "Excellent Service."
Pros: "The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival."
Cons: "It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either."
Pros: "On time, free beer , good price"
Cons: "No movie, no charging telephone"
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Cons: "Leg room"
Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Pros: "none of it"
Cons: "It was Terrible I will never do it again"
Pros: "Better seats"
Cons: "The seats"
Pros: "Crew were good, flight on time, free drinks"
Cons: "TSA Pre-check info not loaded on flight from LAX to PDX."
Cons: "Condition of the airplane"
Pros: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Cons: "long lines through security"
Pros: "Getting to the correct destination."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Cons: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Cons: "The flight was over 20 minutes early"
Pros: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Cons: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Professional and efficient"
Cons: "I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour."
Pros: "Kindness and politeness, on time lots of explaining"
Cons: "Beyond seat space all was perfect"
Pros: "No problems curling up against the bulkhead and going to sleep. Crew was very considerate about not broadcasting messages to awaken travelers during this overnight flight."
Cons: "Was a bit warm but in a full plane what can you expect?"
Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Pros: "Delta has a good business product. The entertainment system was good. The food was good."
Cons: "The business class crew struck me as distracted and putout to be there."
Pros: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Cons: "Very little seating at Phoenix airport."
Pros: "Amazing crew. Departed and arrived on time."
Pros: "Good seat. Good movies."
Cons: "A better range of free food choices would be nice."
Cons: "In flight entertainment was broken"
Pros: "One of the crew members seemed to have a chip on his shoulder. Most other were nice."
Cons: "Decaf tea"
Pros: "I love the inflight entertainment"
Pros: "The crew did a great job."
Cons: "Seating is very uncomfortable."
Pros: "Fast boarding"
Cons: "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"
Pros: "Good entertainment"
Cons: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Pros: "The seat was cormfortable and the entertainment was dope!"
Cons: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"
Cons: "Bigger seat"
Pros: "The free movie"
Pros: "All the service was good"
Cons: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."
Pros: "Everything was ok."
Cons: "very little service"
Pros: "Crew is very nice, we were on time and baggage didn't get lost for once."
Cons: "Seats are simply too tight, not enough space for carry-on, and boarding procedures are a joke."
Pros: "The crew was nice and so was the American Airlines customer service office in Phoenix"
Cons: "I didn’t like the male and female check in people in Portland. They sat there and watched me for an hour not telling me I could not use cash to check in my luggage at the gate after they told me it was double the amount to check it in at the gate. The sight u use on the boarding pass u download on the phone is not clear. It says baggage fee +$25.00. I thought it was 25.00 till the women in Phoenix showed me the + sign. She said “it is confusing”. I did not buy the ticket because it was for an unexpected funeral of my sister. My other sister did so I didn’t see all the stuff from Travelocity. After telling me it would be $50.00 the check in male and female at the gate saw me sitting there for an hour and never told me I couldn’t pay cash. By the time it was boarding time if a nice woman did not offer to use her credit card and I have her the $50 cash I would have missed my flight. The manager at the gate in Portland even told me I would miss my flight. The two check in staff at the gate said “well we didn’t know you only had cash” and they weren’t even concerned that I was going to miss my flight. It would of been nice of them to tell me this when I sat there for an hour after they told me They we’re doubling the price. I would of had time to go back through security, only pay $25.00 and the other nice passenger would have not had to use her credit card. Very rude and poor service especially after a sad occasion of burying your sister!"
Cons: "Flights from PDX to BOS cancelled. Rerouted to PHX. All flights out of BOS, DC, Philly cancelled. I missed my Habitat for Humanity trip, not getting any refunds on flights or hotels. Out thousands and no one is helping me."
Pros: "A nice uneventful trip"
Pros: "Great vegetarian meal."
Cons: "Seats smaller than before."
Pros: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Cons: "Nothing to eat - one cookie!"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Entertainment Captain Food"
Pros: "Nice clean plane prompt w drinks and food great attendants"
Cons: "Nothing. All was excellent"
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"
Cons: "on a 7 hour flight over the pacific ocean and you dont provide a meal? you fly from egypt to germany, a 3 hour flight and you get a meal, so what's your excuse?"
Pros: "Liked that the restroom was near by (9E). Liked that there was the option of watching a movie."
Cons: "Didn't care for the choice of shows/movie on monitors. I paid for an upgrade for row 9 - and was unfortunately seated next to a very large man, which meant that there was no escaping the fact that our arms or legs touched. Obviously an older plane, because there were no outlets (again, paid for upgraded seats). Previous flight was WAY better and I was in the regular seat."
Cons: "Holding pattern over Dallas for 45 minutes."
Pros: "The onboard entertainment options were great."
Cons: "I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight."
Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
Pros: "Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later."
Cons: "Due to mechanical issues our 8am flight kept getting delayed in 30 minute increments until around 9:45 when the front desk attendants told us the necessary part had to be driven from Seattle and wouldn't be available until noon, and that their was no certainty the part would work, and that we should make other arrangements. So we did, but their earliest we could get us into Chicago was 9:30pm (original arrival was 2pm). We booked the arrangements only to find out that our original flight took off at 10:55 and American didn't even attempt to contact us. The cherry on top was that our flight (which was indirect through SFO) got delayed and we're now going to miss our connection in SFO. So currently looking at 10:30pm arrival in Chicago."
Pros: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"
Pros: "Friendly staff ice landong"
Cons: "No leg room & I am only 5'6' & slim."
Pros: "Free military upgrade was awesome. Thank you AA. In flight entertainment was good because it was free. And thank you for the USB outlet, now if you could just do that for ALL domestic flights i would never fly anything other than AA. Also, my connection was late and AA held the flight for me and 11 others to our final destination to Honolulu. Thank you American Airlines."
Cons: "Some of the flight crew were awesome, and some reminded me of my 3rd grade teacher. Overall good but not great. Nothing to really complain about though."
Pros: "Entertainment and great beverage options"
Pros: "Comfort, convienience. Great service. Will fly again."
Pros: "The switch up w amaerican air Can't find flight for check in no one is on the phone over night. Finally figured out the prob. Did like amer air And all the shuttling. Chaos"
Pros: "Comfortable seats"
Cons: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"
Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Pros: "Pretty comfortable"
Pros: "I like that they had a TV show showing at no extra cost"
Cons: "The seats were so uncomfortable, I've been on planes before but after an hours I couldn't get comfortable at all."
Pros: "From getting called stupid by Linda B in the phl airport bc I used the first class check-in computers vs the regular ones, then she says "what you can't spell"? After I asked for her name, what a horrible overall experience from American airline s. Won't ever fly your airline again. I'll pay more money to avoid your company.."
Cons: "Zero entertainment on flighta out to weSr coast. Plane was very hot during red eye coming back."
Cons: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"
Pros: "Our flight got in a bit early"
Cons: "We sat in the plane for 30 minutes after landing waiting for the gate to clear."
Cons: "They lost one of our parties luggage. How do two bags make it to the destination, and one not??"
Cons: "Service could be better. Bathrooms need to be clean periodically. Your cut back of restrooms - sucks. I guess the offer of free drinks and a small snack is all United can offer for the price we pay."
Pros: "If the food is offered free as part of the fare. The food is roughly $12.00 or whatever price. That should have been added to the fare we are paying for the flught."
Cons: "A little late getting started, otherwise OK."
Cons: "Sitting on tarmac for 30-40 min"
Cons: "The seating, being separated from my wife!"
Pros: "Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!"
Cons: "I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!"
Pros: "All the crews are very friendly,service was great!"
Pros: "There wasn't any delays. We even got to destination earlier"
Pros: "On time."
Cons: "Ay a connecting gate too far away!"
Cons: "Both flights were late, seriously late."
Pros: "Getting off the plane"
Cons: "The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again."
Pros: "It was a new plane ...but the same old rules..."
Pros: "Arriving alive"
Cons: "Comfort, accessible media, cost"
Pros: "The overall rating of the trip was positive, however, the staff at times was very disrespectful and unhelpful."
Cons: "The staff was disrespectful."
Pros: "It was spacious."
Cons: "No free Wi-Fi."
Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"
Cons: "Multiple delays"
Pros: "It was not overbooked and had plenty of space"
Cons: "Wifi and food prices were a little too expensive"
Cons: "Ever since gas prices went up to 5 a gallon years ago, the airlines started charging for food, checked bags etc etc. Now that gas prices have come down, the airlines still charge for said items. Totally LAME"
Pros: "On time"
Cons: "No Free baggage no free food"
Pros: "Free drinks. Soft ones of course, but not something you can count on anymore. And very pleasant accommodating staff. Also very on time."
Cons: "Simply, EVERYTHING!"
Pros: "The sunrise"
Cons: "I was on the wrong side of the plane!"
Pros: "The exit isles were comfortable"
Cons: "No free food service and the menu was unappealing and extraordinarily overprice! The bathroom was dirty and toilet unflusable...garbage can overflowing and dirty paper towels everywhere !"
Pros: "I liked being so welcomed even though I am scared of flights."
Pros: "Thanks. On time. No problems"
Pros: "Delayed 3hrs due to awaiting the aircraft. Was given the option to change flights with no more flights to HNL tonight"
Pros: "On time"
Pros: "It was on time, the landing was beautiful!!"
Cons: "Selection of snacks were not appealing."
Pros: "Comfortable and on time"
Cons: "Check in staff was dismissive and not helpful at all at first."
Pros: "It was great. Absolutely no complaints"
Pros: "No one smiled or looked like they were happy with a plane full of vacationers"
Cons: "Can't fit in seat"
Pros: "Everything from check in to breakfast to boarding was smooth and effortless at PDX. The restaurants are layed out in a smart configuration with plenty of options on either side of security. The staff are friendly and the travelers in the airport are generally personable and in a good mood, which is a stark contrast to the majority of the nation's airports."
Cons: "The boarding process at the United gate could have been more expeditated."
Pros: "Was a nice trip"
Cons: "All was good"
Pros: "United transfer me to Alaska Airlines because there was delay that would impacted my layover.. So they gave me non stop with Alaska. I'm pleased with their service!"
Pros: "Ok time"
Cons: "Had to check carry on bag"
Cons: "90 minute delay!!!"
Pros: "Had ways to stay entertained onboard"
Cons: "Hard to get comfortable"
Pros: "No delays! First time that's happened in a while! So easy!"
Cons: "There's very little room between sest rows."
Airlines flying from Oregon to Honolulu have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Honolulu
Masks required on board, masks provided on flights from Oregon to Honolulu
Social distancing seating
Middle seats unavailable to book on flights from Oregon to Honolulu
Testing for antibodies, testing for symptoms for flights from Oregon to Honolulu
Waiving of change fees. Search flexible flights from Oregon to Honolulu