Find cheap flights from Honolulu to Portland

Cons: "Nothing"

Pros: "Crew was pleasant & solicitous. My seat had spacious legroom & was comfortable"
Cons: "Free movies"

Cons: "Usb charger would be great!"

Pros: "Excellent all"

Pros: "Everything"
Cons: "It was perfect"

Pros: "Alaska is a great airline."
Cons: "Free food would be awesome."

Cons: "Free food and blankets"

Pros: "The crew and seat were comfortable.I like Alaska airline.It was first time I used this airline."

Pros: "Crew was great!"
Cons: "Ran out of some food items. (I should have ordered what I want d when I checked in for my flight.)"

Cons: "I will never fly Alaska airlines again."

Pros: "Everything was fine"

Cons: "Everything"

Pros: "The attendants were great"
Cons: "The line of people in the aisle waiting for the bathroom."

Pros: "Plane seemed very new, spacious, and comfortable in coach. Absolutely loved it and I’m a terrible/stressful flyer!"

Pros: "Awesome staff and plane. I Miss virgin!! well done to Alaska for keeping the spirit alive."

Pros: "I actually loved the fruit and cheese platter"

Pros: "early and smooth"

Cons: "Didn’t realize it was only a turbo prop. Too noisy"

Cons: "Not even soda pop is complimentary?"

Pros: "Was one of the best flights I’ve had. Service was really good and enjoyed the complimentary cocktails"

Cons: "They pack you in like sardines and we as customers are supposed to like this. The seating sucks, the leg room sucks. My Hawaiian flight was great, great customer service, seating and leg room was great. If I could have and should have flown Hawaiian instead of Alaska. I like Alaska Airlines but truely the plane I was on was old, crowded and hated the flight. Alaska could step up to the plate and provide a better experience. If I gauged my experience on Alaska through today's flight I would never fly them again. Really Alaska I know you can do better."

Pros: "fruit tray...good seating..good movie"

Pros: "Arrived earlier. Good accommodations."

Cons: "We would have loved more of a meal during the flight."

Pros: "I was on medical emergency and stand by and gate agent in Hilo arranged trip to Honolulu on Hawaiian and on Alaska to Portland Oregon"
Cons: "Food could be better"

Cons: "Massive delay and arriving at 3 am"

Pros: "Quick, easy, clean"

Pros: "Fast abs friendly, knowledgeable staff."

Pros: "Alecarte and free wine."

Pros: "-The tablet entertainment option was great since there was no inseat entertainment. The cost of of the tablet was cheap and allowed you access to everything, which is different from other airline a-la-carte purchasing of different entertainment. -Crew was great, food/beverage service was also great."
Cons: "-At HNL there was poor signage to get from the rental car return to the airline. Once we got into the terminal it really wasn't clear if we should go left or right, We wound up asking an American employee where Alaska was. -After the checked bag agriculture inspection it was not clear that you go to the kiosks there right after the inspection. I think it partially wasn't clear because there were multiple large groups traveling with tons of luggage and you go straight to the kiosks and then back track to hand over your checked bag. The line for checking the bag vs needing help wasn't clear either. Luckily there were Alaska employee's there helping at the kiosks and with the bag checking so it did go smooth but could definitely be better."

Pros: "$25 meal voucher. Helpful staff who made sure everyone made connecting flights or were rerouted"
Cons: "Repeated delays. 5+hrs in airport."

Pros: "Loved the charging ports in premium economy;"
Cons: "didn't realize you needed a download for entertainment until I was on the plane, and no wifi from Hawaii, so that was a wash... maybe send an email or something to remind before the flight?"

Cons: "no music. no wi-fi. nothing to enhance the experience. check out jet blue."

Pros: "Check in was very smooth and stress free. There was a representative available to assist with printing our bag tag and getting our agricultural tag for our bags. Boarding and take off were on time and arrival was early. The only negative is that my wife and I were unable to sit together on the flight. That being said we are impressed enough to consider becoming members of Alaskan Airlines."

Pros: "The flight was OK except that they ran out of food to sell and apparently you could order ahead of time but at least for us in the back of the plane was nothing left."

Pros: "What did I like about my flight?...Not much! Was not allowed to pick seat assignment during reservations.Called two days before returning for seat assignment...Told must do at airport day of. Arrived at airport 6 hours early day of and was assigned 31F (only32rows) tried to change as I really wanted near front, isle seat... was turned down but guy and wife in line behind me changed thier's from back to row 6.... I endured 31F surrounded by sick coughing, sniffing, snotty nosed, sneezing people and crying children for next 6 hours...I've been back almost a week and just now feeling well enough to venture out...I will never travel Alaska airlines if they won't give me an acceptable seat assignment... Hawaiian Airlines trip there was wonderful!"

Pros: "Ticketing process was smooth and easy. Overall trip was without incident and very pleasant."
Cons: "Alaska Air in-flight free tv is very limited. Would be nice if they adopted Southwest Airlines free live tv format along with real time trip tracker data made available to your viewing device."

Pros: "Quick flight home"

Pros: "As always, your staff were courteous, and professional. I appreciate how some flight attendants add personal flair to the safety briefings. Some would say it's unprofessional, but I think it is very valuable, because the more entertaining the attendants are, the more people pay attention to the safety briefing. I loved it. It also builds a trust relationship where passengers are more likely to follow instructions if there was an emergency."
Cons: "I don't like paying $25 to check my luggage, and then see people checking their bags at the gate for free. I don't care for pretzels, so I wish there was another option for a complimentary snack. Not a huge deal, though."

Pros: "price"

Pros: "I arrived early"

Pros: "Boarding outside was different."
Cons: "Too small to handle the most basic of carry on luggage. Not enough communication about turbulence."

Pros: "Wifi"

Pros: "Efficient and comfortable. I cannot rank food or entertainment as I slept this entire leg. The crew appeared to do a marvelous job jockeying passengers with all there carry-ons during the boarding process. Quite professional."
Cons: "N/A"

Pros: "Totally Everything About Alaska Airlines Was Awesome !"

Pros: "All real good price"

Pros: "Over all Alaskan airlines does a great job."
Cons: "The boarding process was very sloppy. The boarding person made very little to no announcements regarding boarding procedures. He then made everyone who had lined up in general boarding line exit the line and then finally turned on the sign that said preferred boarding. Then the same thing happened again. He could have saved all of us and including himself lots of frustration if he had just made an announcement regarding the boarding process with directions when he was about to start boarding. Everyone was left without clear directions. Big let down to start my experience with Alaskan airlines."

Cons: "No entertainment, no food. you can have better service for the same price in another airline"

Pros: "They gave me two teabags because I like strong tea. Nice people!"
Cons: "Nothing"

Pros: "Crew was very nice, it’s also nice to receive a warm meal."
Cons: "Entertainment"

Pros: "Crew fine. No in cabin movies and super late prompts to download ap."
Cons: "More gluten free options rather than chips and meat sticks"

Pros: "Hawaii"

Pros: "N/A"
Cons: "N/A"

Pros: "The entire trip was amazing"

Pros: "Entire experience was perfect"

Cons: "As expected"

Pros: "The crew."
Cons: "Comfort on a plane is always not so great."

Pros: "The plane crew was excellent."
Cons: "Honolulu boarding process confusing."

Pros: "It was easy and smooth"
Cons: "Nothing"

Pros: "Food was okay"
Cons: "The airline nickel and dimed me like crazy. In flight entertainment was not included complementary. That is absurd for a 5+ hour flight. Blankets were $10. Etc."

Pros: "Complimentary rum punch."
Cons: "Didn’t know that we needed to download an app before the flight in order to have access to entertainment. Very slow baggage handling."

Pros: "Nothing"
Cons: "Long TSA lines causing me to be late to my plane"

Pros: "Everything was beautiful and great on return flight to PDX"
Cons: "Was so glad we were a full 2 hours early to very Busy airport checking in and dropping off golf clubs luggage. Friendly help just many people traveling Not really negative just warning not to be late"

Pros: "Extra comfort seats are nice"
Cons: "Breakfast food was all sugar, no substance. We were starving because we expected a meal, not a sugary snack"

Pros: "Line up process to board"
Cons: "Nothing"

Pros: "smooth ride and landing"
Cons: "Arrived @ 20 min late because we departed @ 25 min late."

Pros: "Nothing"
Cons: "30 min after takeoff from HNL the flight was turned around and landed back at HNL. We deplaned and sat in the waiting area for the next 5 hours and 50 min until another plane was available for us."

Pros: "Service"
Cons: "Liked everything"

Pros: "I liked getting off the plane."

Cons: "Same information as the above, Tried to change flight, and rebook, but could not get anyone to answer the phone. So had to book with another airline, so we can get home. So we paid twice to return home a day late. We would really like a credit or reimbursement for our return flight, since a natural disaster (road closed to airport) and no way to contact the airlines were the cause of our no show, which was this flight!"

Cons: "The 6 hour flight was a trial due to the uncomfortable seats. They are hard, flat and slippery. Next time I might consider dragging along a non-skid pad to sit on."

Pros: "On schedule"

Pros: "On-line system"
Cons: "Need to sort out leaving bag if you've checked in on line and printed your own boarding pass. Need to sort out organization of gate boarding, too much a free-for-all. Need to get staff that seem happy to guide you into the plane not grumpy."

Cons: "bad pog"

Pros: "I flew first class on this trip so it was an awesome experience, especially with their seats that allow you to lay down."

Cons: "The captain announced our arrival time saying it was Pacific Standard Time ! (It's still Pacific daylight Time). Didn't exactly inspire confidence."

Cons: "I paid extra for a better seat, I don't have the slightest idea what my money went to. The my car seat and stroller the were checked were both visibly damaged and had pieces missing. Now I have to purchase a new car seat because my sons is no longer safe for him to ride in."

Pros: "Hawaiian Airlines seems to be able to give comfortable seats with adequate leg room; and decent food (included in the price of the ticket) for the same price as everyone else. Why can't the other airlines do the same? The crew was stellar, as always. I can't say enough about Hawaiian. They are my airline of choice. I will always fly them if I possibly can."

Pros: "Hawaiian provides clean planes and great, friendly service."

Pros: "The crew does a fine job, and the airplane is comparably clean and comfortable. I fly a fair amount however and I am always disappointed to learn what is NOT included in my fare. The direct connection between where I was an where I wanted to be made the difference in this case."
Cons: "I had a very hard time locating the correct ticketing counter. In fact, due to a lack of signs (Honolulu airport) I was in line for Australia before a person came and asked. It was poorly organized. I was disappointed to pay for my only bag (which was carry-on size and only needed to be checked due to a liquid I was bringing home). I was disappointed to learn that the only in-flight entertainment I had available without paying was short documentary films about Hawaiian Airlines or their staff's travels. On a five hour flight it is particularly frustrating to have so little available. My Delta flight by contrast offered multiple movie titles. In fact, I could have gotten another flight for less $ with more entertainment (but going to a different city)."

Pros: "Wonderful crew and they actually feed you and give you a complimentary glass of wine. It's nice to see airlines coming back to taking care of their passengers. The captain came on the speaker to let the passenger with a dog know he personally checked on their dog and reassure them all was well."

Cons: "The movies are free on the window sides of coach but not in the middle yet both have the Same plane ticket fare. It seems unfair and unnecessary for an almost 6 hour flight."

Pros: "Nothing was enjoyable the staff was rude and of zero help. the entire experience affirmed our decision to never use hawaiian airlines again."
Cons: "Everything..."

Cons: "No vegetarian food option. Asked for coffee, was given tea."

Pros: "Service was fine."
Cons: "Delay at Honolulu because they had tto repair something on the brakes."

Pros: "Good in flight food and services."
Cons: "How come hawaiian airlines, who continually advertised moana and hire they sponsor the movie, but they don't offer it?! I was really disappointed."

Pros: "Comfortable, frequent drink service, actually served a meal."
Cons: "I wish they had internet available; we came in 40 minutes early and being able to let my pick-up know would have been invaluable."

Pros: "Airbus is more comfortable than Boeing in economy class; bit of extra foot room quite nice on long flight. Pleasant crew! Will look to fly again. Mahalo"

Pros: "The courteous flight attendance."
Cons: "Food wasn't great but okay. At least they offered a meal which is nice on such a long flight."

Pros: "SMS update about changing departure time allowing for adjustment of pre departure"
Cons: ">3h delay due to crew rest need"

Pros: "One small meal in 11 hours and no snacks offered. No bread rolls with the meal Everyone was hungry"

Pros: "Meal service offered in coach. Crew was very professional."
Cons: "Would prefer to have a United States carrier fly US planes (Boeing) not Airbus. One very positive step all airlines should take is to prevent the reclining of seat backs in coach. The space between rows is already very tight and becomes really uncomfortable when the seat in front of you is reclined."

Pros: "It could have been the airport (Honolulu) or HA, but either way it was sheer chaos transferring from the inbound Auckland flight to the flight to Portland. We had to sit on the plane until customs was "ready for another group" and then there were at least 5 check points! We even had to go through security again and give up our newly purchased water bottles. We had to pick up our luggage and transport it to another drop point and no one there had a clue how the luggage was being organized - no surprise then that we arrived in Portland with 4/6 pieces of luggage. We were told it would be delivered to us - 2 days later still waiting. NOT impressed!"

Cons: "Purchased onboard entertainment option. Screen went blank after only half the flight. Flight attendant said she would reboot but did not work until 5 minutes before landing"

Pros: "Food was good! Hawaiian music and warm greetings got us in the vacation mood as soon as we boarded."
Cons: "Free movies on a 6 hour cross ocean flight would have been much appreciated."

Pros: "As above ..."
Cons: "Movie selection seemed kind of thin. My 'interactive' touch-screen video monitor was very user-unfriendly, requiring me to push quite hard and numerous times in order to make any selection. Finally got there but only after much repeated effort. Left a note on the monitor advising crew and/or maintenance of this malady, hoping they would provide a fix prior to further use. (Seat 20 G, Flight HA 26, on Sat. Sept. 24th)"

Pros: "International cost nothing but Domestic cost money. No cash allowed. What business model is that?"

Pros: "The extra comfort seat"
Cons: "The food"

Cons: "Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight."

Cons: "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."

Pros: "nothing"
Cons: "Never flying with Delta again"

Pros: "Arrived in PDX 15-20 minutes early."
Cons: "Social distancing on the seats"

Pros: "New long haul service is a real improvement in quality"

Cons: "Vegan options"

Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"

Pros: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Cons: "The seats were really tight between the rows. The space between the seats on the same row were typical."

Cons: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."

Cons: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."

Cons: "Ran out of hot water on flight"

Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."

Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"

Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"

Pros: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Cons: "Overhead bins a bit small on this older 767-300"

Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."

Pros: "Newer plane. Friendly crew. Landed safely and on time."

Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Cons: "Severe delay"

Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"

Pros: "Easy, fast boarding. We arrived early too."
Cons: "N/A"

Pros: "Eventually made it home. At 1am, when it should have been 1130pm."

Pros: "Flight was on time; captain was clear and funny."

Cons: "Seats a bit cramped"

Pros: "Movies"
Cons: "no bed"

Pros: "Great entertainment, comfortable seats."
Cons: "Middle seat with zero chance to switch."

Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."

Pros: "Good drinks and movie selection"

Pros: "The boarding process was smooth, friendly staff."

Pros: "New Boing 717 aircraft. Short flight time. I needed and got very good special assistance."

Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."

Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"

Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."

Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."

Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"

Pros: "I liked everything."

Pros: "on time"

Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."

Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."

Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."

Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"

Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."

Cons: "Need more legroom"

Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."

Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."

Pros: "Ditto from above"
Cons: "Ditto from above"

Pros: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."

Pros: "Great crew and aircraft"

Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"

Cons: "Service and media"

Pros: "Crew was good and mostly attentive."
Cons: "Had to move seat three times because the audio/video didn’t work in my seat. Was very frustrating"

Cons: "Book seats together for parties traveling together."

Cons: "DO NOT FLY AMERICAN AIRLINES DURING A PANDEMIC. They were not keeping folks distanced from each other, they did not make sure that all the passengers had masks (I understand that people might take them off in flight briefly to drink etc but there were people that walked right on without masks on at all) The flight was FULL. They did a full drink/snack down the aisle thing ensuring that everyone packed into that small space would all be taking off their masks at the same time (if they still had it on in the first place). I did not feel safe at all."

Pros: "Fast boarding"
Cons: "No real headrests on the seats. Not very comfortable."

Pros: "Good crew"
Cons: "The boarding process was terrible. The boarding time changed every 5 minutes"

Cons: "Inflight Wifi was spotty"

Pros: "Smallest seats of any airline I've recently traveled on"

Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."

Pros: "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
Cons: "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."

Cons: "No gogo WiFi"

Pros: "None"
Cons: "I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever."

Pros: "Good entertainment. Gate agents friendly and efficient"

Pros: "Friendly attendants"

Pros: "Everything went smooth and fast"
Cons: "N/a"

Cons: "We still haven’t left Dayton."

Pros: "Crew was nice and professional."
Cons: "Freezing, one hour wait on the tarmac before takeoff meant one hour delayed arrival. No TVs in seats, no meals on six hour flight."

Cons: "Had terrible seats with no reclines and near the bathroom. They charge extra for better seats, they should offer something in return for below average seats."

Pros: "Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again"

Pros: "Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies."
Cons: "Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices."

Cons: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."

Pros: "All went well"

Pros: "Nothing. Had a family emergency"
Cons: "I had a family emergency and had to buy a ticket to Pittsburgh to get home instead of going to Portland."

Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."

Pros: "The agent at the desk helped seat us together after our disastrous 1st flight. Crew was friendly & upbeat, great service."
Cons: "Old plane No entertainment No place to plug in/charge devices."

Pros: "The flight crew did a good job."
Cons: "Throughout the boarding process, my spouse and I had a seat and pre-check, until we got to the airport and we were told they don't know why, but our pre-check was "dropped" so we needed to be rechecked in. What wasn't told to us was we would lose our seats and be put on the bottom of a waiting list. We were able to board bc other passengers did not show up, however we no longer had our seat preference, so I had a middle seat, although I'm a service member with a left knee issue so my seat needs to be an isle one. Also, there were no food choices that did not account for my allergy."

Cons: "I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time."

Cons: "Flight was overbooked"

Pros: "I slept the entire duration."

Cons: "Flight was delayed 8hours"

Pros: "Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight."
Cons: "Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection."

Pros: "The boarding was super fast as well as exiting, WOW!"

Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."

Cons: "My seat was broken and wouldn't recline very much at all."

Pros: "The entertainment was a new release movie - liked that. The food was okay."
Cons: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"

Pros: "The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!"
Cons: "Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching."

Pros: "All connections-smooth"

Cons: "They canceled my ticket for no reason"

Pros: "The crew was wonderful and movie selection was excellent. They did not provide headphones however. Boo."

Pros: "Wrong airline, sent me to wrong gate, almost missed the flight. If I wasn't lucky enough to need a wheelchair, I would probably still be in Phx! Not happy at all, to say the least. I had to grease the palms of about 7 different wheelchair pushers. A bad day all around."

Cons: "No room, small seats and no food"

Pros: "On schedule and met all my expectations."
Cons: "No complaints."

Cons: "No complaints."

Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."

Cons: "The wifi did not work and we were not offered any food, and the beverage choice was only water or coffee. Very old plane with broken seats."

Pros: "Nothing unexpected happened"
Cons: "Nothing"

Cons: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"

Pros: "TV and on time flight"
Cons: "Space"

Cons: "Booked flights together yet sat apart.. kid kicking back of away just uncomfortable"

Cons: "Terminal at LAX requires a bus."

Cons: "The boarding process"

Pros: "Wheelchair service."
Cons: "Dinner for long distance flights."

Pros: "Boarding, service, staff attitudes, on time and deplaning"

Pros: "Large plane, quiet ride."
Cons: "Staff was rude to my wife and very useless. Our bags were dropped off together, but only one made it home. We still don’t have the missing luggage."

Pros: "nothing"
Cons: "Poor services and customer support"

Pros: "On time"
Cons: "Extremely crowded, uncomfortably so"

Cons: "The delay"

Cons: "Hot cabin"

Pros: "Nothing"
Cons: "Your employees are all RUDE !!!"

Pros: "On time"

Cons: "It was united airlines not ana airlines"

Pros: "Courteous staff, nice attentive staff."
Cons: "The length of travel time."

Pros: "Nothing"
Cons: "Change of seat w/o any notification."

Pros: "Checked on carry on for no charge"

Cons: "Seating"

Pros: "My companion and I had sweatshirts on and blankets. We were absurdly cold for the duration of the trip."
Cons: "Too cold"

Pros: "Nothing"

Cons: "Wifi coverage was not reliable"

Cons: "Snack was terrible"

Cons: "The most rude staff I've ever encountered, at least at the HNL airport. Movies didn't work"

Pros: "That my seat was next to only one other person"
Cons: "The little girl behind me constantly kicking my seat."

Cons: "Too crowded."

Pros: "It's so fast excellent"

Pros: "Loved that United gave us TSA Pre check...."
Cons: "Limited food options on board"

Pros: "Comfortable."

Cons: "The boarding process is ridiculously slow. Why not load from the back row first? Then you wouldn't have 150 people behind one slowpoke. You could cut the boarding process time by 90%."

Pros: "No food offered. Only received one drink serving."

Pros: "Not much ~ no movies, no rental video device ~ nothing"

Cons: "Legroom"

Pros: "Everything"
Cons: "Nothing"

Pros: "Speed and staff. Plane clean. Wife needs help and it was always there. Land people good as well."
Cons: "No internet or movies."

Cons: "Horrible attitude by staff at the baggage service desk"

Pros: "Excellent as expected."

Cons: "freezing on plane"

Pros: "Nothing special!"
Cons: "You have to pay for food! It should have been included w/ the fair!"

Pros: "Easy to print ticket, United employees readily available."

Cons: "Comfort?? What comfort?? This will be the last time I'll use United !!!"

Pros: "Fast and easy to use"
Cons: "None"

Pros: "On time and people nice"
Cons: "Everything. Very good"

Pros: "N/A"

Pros: "Great!"

Cons: "Wifi unavailable HNL>LAX"

Pros: "Good service and no-hassle boarding"
Cons: "Really old plane. Terrible food. First class seat not very comfortable"

Cons: "It was delayed by 3 hrs"

Cons: "Everything is charged"

Cons: "Boarding long lines in Honolulu"

Pros: "I like the service they email u all the time"

Cons: "Cramped and overcrowded"

Pros: "Boarding and in boarding went smoothly"

Cons: "It was an enjoyable trip, no complaints whatsoever."