The crew on the flight home was unprofessional as all get out. They threatened to kick 6 drunks off the plane before we left Las Vegas for being belligerent, loud, and obnoxious and then the crew proceeded to sell and serve them more alcohol. The crew sat back and did nothing while one drunk passenger antagonized another passenger and his girlfriend nearly the entire flight.
Charges for everything. $55 for a carry-on bag? Come on (fortunately, I had only a small backpack so I didn't have to pay that)! Extra charges if you want a non-random seat. Bullying at the gate ("If you haven't paid the $55 for your carry-on bags by boarding, I'm gonna charge you $100!!!"). Seats seemed even more cramped than usual. I found the whole experience pretty unpleasant and will generally avoid Spirit.
I actually enjoyed the overall experience. I selected this flight because it was the only direct flight from Portland to Las Vegas on a Sunday night. The boarding process was different (back to front), so since I was in 11A, I was nervous that there would not be any over head room for my carry on, but there was! The flight was on time, the snacks were new and interesting, and I felt there was decent leg room with the new chair design that the flight attendant mentioned.
It's hard to find any complaints regarding this flight.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
The flight was oversold, so we waited after boarding for people to give up their seats and get off the plane... Took at least 15 minutes longer than normal boarding.
The snacks were a small bag of pretzels.
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