Daily cleaning, installation of cabin HEPA filters on flights from Portland to Jamaica
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 56m
The cheapest ticket to Jamaica from Portland found in the last 72 hours was $186 one-way, and $479 round-trip. The most popular route is from Portland to Montego Bay, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $186.
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Scores according to KAYAK customer reviews
Pros: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Cons: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"
Pros: "On time"
Cons: "Flight attendants not friendly"
Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Pros: "Delta’s crew is the best part about flying delta!"
Cons: "The flight attendant did not want to be there."
Cons: "Overall, a good short flight."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Awesome Customer Service"
Pros: "Flight attendants were very friendly."
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."
Pros: "Direct flight from CDG to IND."
Cons: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Pros: "We arrived on time."
Cons: "All 3 monitors in our row were frozen the entire 6 hour flight. The “food” was horrid dueling pastas. Inedible. Seats didn’t recline more than 10 degrees."
Pros: "Boarding, friendliness of staff"
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Pros: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Cons: "The seats need a cushion."
Pros: "Really nice staff all the way through from gate agent to flight attendants. Flight left on time and landed early. Night and day vs American"
Cons: "Nothing. Flight was perfect."
Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."
Pros: "Friendly staff. :)"
Cons: "Longer flight with no WiFi or video. :("
Pros: "The boarding was great.as well as the crew."
Cons: "The seats to small and the food was not that good."
Pros: "Friendly crew with the usual high quality Delta product..."
Cons: "Premium passenger's should be boarded before families with children! Especially in Orlando where half the plane is children!"
Pros: "Good customer service"
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Pros: "great staff . clean. current movies"
Pros: "Flight o time"
Pros: "I have always kinda shied away from delta, but I have used them the last two times I flew. And I will be using them in the future! Friendly and professional!"
Pros: "I liked the fact that I was able to watch a movie on my phone."
Cons: "The flight was very rough at times."
Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."
Cons: "I liked it all"
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."
Pros: "The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!"
Cons: "Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn't working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane."
Pros: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Cons: "Wish it would've had more movie options"
Pros: "The airline crew seems to be getting better, although I can't say that they are super helpful"
Cons: "The seats, just water offered, the bathroom, no Wifi, extremely crowded and small plane. Seriously, I don't understand what is all the money payed used for since I just heard that the crew members might be actually underpaid"
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Pros: "No problems curling up against the bulkhead and going to sleep. Crew was very considerate about not broadcasting messages to awaken travelers during this overnight flight."
Cons: "Was a bit warm but in a full plane what can you expect?"
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Pros: "They did give us the Dane snacks the first class passengers got."
Cons: "Zero additional leg room in this supposed comfort seat. The seat was very narrow and there was absolutely no additional leg room on the flight. I'm tall, so that's what I pay for when I book these flights and none was provided."
Pros: "Seamless uneventful flight."
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Pros: "Gate crew did a good job, passed out snacks and drinks with delay"
Cons: "Lot's of upset people worrying about connections"
Cons: "4 hour delay"
Pros: "service at checkin was very good"
Cons: "wheelchair accessible service was poor with at least 8 of us waiting for 1 attendant at one time. Two waited more that 2 hours. I waited for about one hour"
Pros: "Larger size plein, comfortable seats and great Crew"
Pros: "Crew were nice, everything was on time."
Cons: "Need to use your own device to watch entertainment. No screens."
Cons: "For customers without hand held devices, there are no options for in-flight entertainment."
Pros: "Great crew, on time, could charge my iPad, 2 beverage services, just an awesome job! Oh biggest - NONSTOP!"
Cons: "Can’t think of anything!"
Pros: "The service was great!"
Cons: "A little bit delayed"
Pros: "comfortable seats, wifi entertainment"
Cons: "Unable to upgrade delta flight because it was a westjet code share flight, westjet unable to upgrade delta flight because it was to be done on delta servers. I was finally able to upgrade at the delta check-in counter for a higher fee than usual (ontop of the perfered seat upgrade I already paid for). I waited 1.5hrs after takeoff before I called staff for a drink. Over 2hrs before they officially started serving main cabin drinks and snacks. There was some turbulence but they could have served people by hand without the cart. They had no problem serving first class before, during and after takeoff."
Pros: "Attendants were great - left on time and arrived on time. No problems."
Pros: "The crew were so kind and friendly. Kept the spirit upbeat and served us well. The bulkhead was roomy enough for carry on bags, so they weren’t taken away from us to be checked, which happened to us on the same flight last year with another Canadian airline."
Cons: "I do miss personal screens in seats, although I understand it’s not really necessary anymore. If there were a ledge or place in seats to accommodate personal devices for better viewing, that would b amazing. No more neck cricks."
Pros: "Stewards and in cab crew worst ever encountered. No smiles, obnoxious and unopologetic when smashing me with cart. Pilot was the exception, warm and professional and a great landing."
Pros: "I’m always impressed with the service on WestJet, and they didn’t disappoint on this flight. They were warm, courteous and hard working."
Pros: "One thing that was thoroughly entertaining and unique was magic mory our flight attendant. She was brilliant and fun making jokes or comments when she made announcements. I have never heard anyone like that before and loved it. It was no like the nonchalant speaking that no one wants to listen to because they’ve heard it so many times before. When Magic Mory spoke, she made sure she was entertaining us, cared cause she knows we listened to it who knows how many times. Thanks for the authentic experience on west jet Magic Mory! I personally love how she also made a little song dedication and sung over the intercom. Thanks for a memory experience!!"
Pros: "Nice customer service pleasant flight. Fkight attendants are really nice"
Pros: "Very pleasant crew. Flight left on time and arrived early."
Pros: "Plane, stewardesses on the plane"
Cons: "Where to start. Booked a higher priced ticket as layover was minimal. Westjet later emails, saying layover is now 7 hours?!?! We booked a connector with air canada with only a 2hr layover. We decided to keep the checked bags on the Westjet later connector to be less hassle. Westjet agents at airport did not mention that you cannot do that. So it wasn’t until we arrived at the layover point, we were told we had to pull the bags and re-check them in with Air Canada, go through the whole rigamarile of checkin, baggage check, and security. Not something you want to deal with when you are at the tail end of a red-eye flight. So thumbs down. In Westjet’s defense, they did give me a 200 dollar credit toward a future flight when I kicked up a fuss about the change to a 7-hour layover."
Pros: "Westjet service"
Cons: "Calgary International airport is one of worst airports in north america. Sad how badly planned a new airport could be."
Pros: "Amazingly quick check in. Great and friendly customer service. Genuinely sincere."
Cons: "There was not much food to offer when they came to us."
Pros: "crew was outstanding"
Cons: "Westjetconnect (the plane's Wi-Fi) was down, so there was no means for entertainment on the plane."
Cons: "The way we got treated in a bad situation , we knew deicing needed to be done, and were told we were 8th in the que, this was shortly after 10 AM. This was followed with an announcement the ground crew was too busy and couldn't push us off . This either BS or an inept crew or management or both. All kinds of planes got sevice except us. Something is not being treated fairly. I am highly disappointed,"
Pros: "Lots of room and overall smooth flight. Watched the free wifi entertainment, not the most current but a good selection."
Cons: "It was chilly on the flight despite not having the vents turned on in my row and blankets are no longer provided without cost. I did not want to be cold but I also did not want to own a west jet blanket."
Cons: "Was delayed 3 times"
Cons: "Late landing, packed like sardines, couldn’t move my arms in my seat. Tried to choose seat in exit row for leg room but plane was changed so no leg room."
Pros: "Fast connection, friendly crew."
Cons: "You're confirmation should include a westjet reservation code. That was a nightmare as i could not find a confirmation email through westjet. I needed to go to the airport to find out the day before and they gave me a westjet reservation code. This needs to be done. Other then that, great"
Pros: "Friendly staff"
Cons: "Left late but arrived on time!,"
Pros: "The staff and comfort."
Pros: "We survived"
Cons: "On an 8 hour flight there’s no complimentary meal. I paid for a meal and it was worse than free plane food and starved for the rest of the trip. The chairs were horribly uncomfortable with no lower back support and we were not even given pillows and blankets. There was also no free entertainment. I rented a tablet and had it taken away an hour before landing while I was in the middle of a movie. I might have been ok with that if the flight attendant had politely asked for it back rather than rudely waving and pointing while I stared at her blankly trying to figure out what she wanted. Next time I’ll pay a bit more for an airline that respects its passengers and our comfort."
Pros: "Crew was pleasant"
Cons: "Both flights were a half hour late in taking off, and arrival."
Pros: "West jet employees worked hard to fix the mess they caused. Eventually getting me a ticket for another airline."
Cons: "Changed my flights with less than 3h notice. I’d payed extra to reduce wait times as I was flying with a child just over 2. Originally had me coming in to Vancouver at 9 am and leaving at 5:40pm. Not cool with a young child. Allmost missed the 1st flight getting it fixed, they also didn’t book my child in adjacent seats, despite pre-booking the seats on the flight days before."
Pros: "The leg room"
Cons: "They didn’t have wifi so couldn’t watch anything"
Pros: "The crew."
Cons: "Everything else. Flight was delayed by over an hour, seats are slippery and SO uncomfortable. No food, no entertainment (flight was only an hour)."
Pros: "Excellent crew - very friendly and witty!"
Cons: "Not enough space. Delayed"
Pros: "The staff were friendly as they had to deal with many annoyed customers. I thought the staff handled the constant delays and cancellations well."
Cons: "My flight to Calgary never happened. In fact due to weather conditions, many, many flights were delayed, some cancelled. No more flights to Penticton, so I had to take a flight to Kelowna after 6:00pm or fly the next day. I met a couple to share a ride to Penticton once I reached Kelowna. My luggage was lost in Calgary and so I went on to Penticton, to Osoyoos. The next day, West Jet delivered my suitcase to me. I appreciate the voucher I was given to buy a few things and the promptness of my luggage. We live in Canada, the weather in the winter can be quite an annoyance and so it was last week."
Pros: "They still give free cookies and friendly staff!"
Cons: "Flight delayed"
Cons: "Very little to no leg room."
Pros: "inflight entertainment was good and friendly staff"
Cons: "lots or turbulence and uncomfortable landing"
Pros: "Crew was fun and helpful. Was extremely accommodating in helping me switch to an earlier flight"
Pros: "Nice crew"
Cons: "Counter checking was not available when I got to airport, and I needed to wait to hand over luggage. Counter crew did not know if I could take an umbrella through security, so I sent it through with luggage and it arrived mangled. I would think crew should know about implications of taking an umbrella."
Pros: "Seats were roomy. The biscoff was tasty. No issues boarding or during the flight."
Cons: "The westjet app wouldn't let me sign in so no entertainment but I brought my own so no biggie. This flight was fully booked And they needed people to check their bags. One flight attendant seemed kind of snippy about it to another passenger but I understand her frustration."
Pros: "Most things"
Pros: "Pleasant flight food and entertainment no used crew helpful and courteous comfort ... seats too close as always but plenty of bin space due to them asking people to check carry on luggage for free ...great idea"
Cons: "Because the flight left late, 3 of us had to RUN through the Toronto airport from one end to the other, in order to barely catch our connecting flight from Toronto to Ottawa."
Cons: "Flight delayed which led to our rental car gone"
Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."
Pros: "Tv coffee cookies staff"
Pros: "Excellent the staff was very helpful"
Pros: "People were friendly"
Cons: "Feels like there was no schedule - delayed in LA and the waiting for a gate in TO"
"A perfect flight"
Cons: "Had to walk 2-3 miles and made transfers just to get to my gate"
Pros: "Plane wasn’t full and left and arrived early!"
Cons: "Offering some kind of beverage"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Pros: "Attendant was very friendly. Really appreciated her energy"
Cons: "Drink service was not as good as other trips."
Cons: "A bigger plane."
Pros: "borden pass hade no gate no."
Cons: "Baggage handler lost my bag, grabbed it off plane cabin, never found"
Pros: "It was on time and efficient. Easy flight and I liked the announcements."
Cons: "Nothing everything was great!"
Pros: "My seat"
Cons: "Great flight"
Cons: "Flight currently delayed 3 hours! No help booking another flight or compensation or way of getting back to NYC in time."
Pros: "Crew was great. Seats could be a bit wider"
Pros: "Crew was great. Boarding was easy."
Cons: "Easier option for entertainment."
Pros: "On time and what more can you ask for?"
Cons: "No entertainment options"
Cons: "Flight delayed, interior of aircraft was deteriorating"
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Cons: "Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again."
Pros: "The very personable crew and the efficiency at which all were attended to."
Cons: "The food that is high on carbohydrate."
Cons: "Supposed to leave saturday, but didnt cause the lady at airlines said i need a visa when i did not need a visa.now its tuesday in austrailia and im stuck in airport because quantos doest know where my bags are. This trip is turning or turned into a total disaster!"
Pros: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Cons: "I can't comment on food. I didn't get any."
Pros: "Great passengers and crew"
Pros: "Arrived on time despite late departure"
Cons: "Bumpy ride in CLT but uncontrollable"
Pros: "WiFi was on the flight. Free with TMobile."
Cons: "Easy and fast flight"
Pros: "Nothing spectacular when sitting in economy."
Cons: "Agent at lost baggage was less than desirable. His attempts to read my mind failed miserably."
Pros: "The Boeing 787 from LAX to Auckland was noticeably more comfortable than the Airbus 321 I flew to LAX to start the trip. Food was actually good!"
Pros: "Flight crew very friendly."
Cons: "No entertainment so 1 star rating. Kind passenger switched seats so I could sit with my husband and son. Would have had to sit behind them if not for her. Paying extra for isle seats was a surprise."
Cons: "Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years."
Pros: "We arrived on time."
Cons: "These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away."
Cons: "Comfort of plane!"
Cons: "American Airlines baggage check-in at Paris CDG was total chaos. It took 1 1/2 hours. They need a systems analyst to review their process; especially for customers using their ticket kiosks during check-in when the lines get long. There's never a problem when the lines are small (duh !!). The staff involved in baggage check did well considering the poor process flow they had to deal with. The entire flight crew was great. It is management that is falling down on the job."
Pros: "All else is fine."
Cons: "Flight was delayed for nearly 5 hours. There was no accommodations for the delay, except for apologies. Very limited snacks were provided, but this huge delay cut into our reservations and vacation in our resort."
Pros: "We got delayed 2 hours, we got very early to the airport, went to the gate, all the sudden they change the gate number and didn't tell nobody, we got delayed 2 hours and they didn't say nothing. we had perfect weather in NY so I don't understand the delay. The crew members were not friendly, the airplane was so old, my daughter called "the dinosaur" is the airplanes from the 70"s . This was my first time flying with this airline and I don't think Ill do it again. We were going to a wedding in Madrid and we miss it for the delayed."
Cons: "Too little room for legs and cabin was colder than usual."
Pros: "Other passengers were friendly?"
Cons: "I was traveling alone with my tired, cranky 13 month old. I get that it's no fun for anyone, including me, to have a tired toddler on the flight! But from the moment we boarded the flight attendant was unfriendly and unhelpful. I asked for help putting a heavy bag in the overhead compartment. She half-heartedly tried and then told me it "didn't fit". By simply turning it on its side, I was able to easily make it fit, but it was uncomfortable for me to have to do so while also holding my baby! The flight attendant then commented that I couldn't have the child in a carrier during the flight (something I am well aware of!). She also neglected to offer us a snack later on. Overall, she was rude and inconsiderate and made a difficult trip more unpleasant."
Pros: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Cons: "Small plane with no leg room"
Cons: "Flight was good until, after arriving 30 minutes early to PWM, our plane had to wait about that much time for our gate to open. Once pulling to the gate we waited another 15 minutes for someone to figure out the walkway and open the door tom the plane-- all with no communication from the crew."
Cons: "I purchased extra legroom but got less - front row.Between two very large elderly gentlemen. No overhead storage either. Miserable and long flight."
Cons: "i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight."
Pros: "Quick and easy"
Pros: "American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous."
Cons: "My flight date was changed because of a medical issue with my grandson, and I was outraged by the amount of the change fee."
Pros: "Not applicable"
Pros: "I messed up royally, as a result, I missed my flight to Miami. However, they were able to put me on the available flight without the extra cost to me. Thanks a lot."
Pros: "Same as above."
Cons: "Same as above"
Pros: "Easy upgrade"
Cons: "E145 don’t have room for carry on. Instead of people having to wait at exit of plane. Tell them well a head like when booking check your bag and make that one free. It goes to the same place right?"
Pros: "the crew was nice"
Cons: "We had to sit on the tarmac and deplane just to get onto another flight where I no longer had any power to charge my devices"
Pros: "Crew was very accommodating in light of the maintenance delay. Especially for those of us with small children."
Cons: "Look, delays suck. We fly about only once a year, and we ALWAYS have a delay. ALWAYS. Air traffic control at Newark will delay a flight for a hangnail."
Pros: "Very friendly crew."
Cons: "This is a small airplane. I would like to see United insist that people check large bags."
Pros: "It’s existance. Informative capt."
Cons: "Late almost 3 hours. Sketchy bev service. 50 seat RJ."
Cons: "Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day"
Cons: "3 hour mechanical delay"
Pros: "An early departure!"
Pros: "Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport"
Cons: "My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me."
Cons: "I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so"
Pros: "Flew First Class, so: - Got to eat an drink good stuff... - Plane/seats were clean"
Cons: "But it could have been Economy because: - Had to ask for everything, even a greeting and a welcome aboard drink - Cabin Crew's attitude was very poor; the looks we got! - There was no on-board entertainment or Internet available - Crew gave us outdated customs forms so everyone was delayed because we had to locate proper forms and fill the out upon arrival"
Cons: "Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning"
Pros: "AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS."
Cons: "JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN."
Pros: "First time first class flyer. It was great!"
Cons: "Being separated from my wife in seating when we booked before others that we talked to!"
Pros: "The flight attendants. Especially Meagan and Heather. Amber was a,sweetheart too. I had the same attendants 3 out of 4 of my flights that weekend. So cool. When they realized it was me again they spoiled me rotten. So good I feel like unless I have those 3 as my attendants I won't fly United again"
Cons: "No food options. No free food"
Cons: "Really awful, disorganized and unapologetic."
Pros: "Got through sucurity ar PNR barely in time to make flight."
Cons: "Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access."
Cons: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."
Pros: "I wasn't so cramped this trrip"
Cons: "Took forever to land freaked me out a lil bit"
Cons: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."
Pros: "Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport"
Cons: "See above"
Pros: "Arrived early"
Cons: "The plane dropped during decent."
Pros: "Kindness of employees. Bathroom was mostly tidy. Pilot was good."
Cons: "Surprise check bag fee even though it was small carry on and I had no other carry on. Happened both ways for total of $50. Felt like I was taken advantage of. You had to pay for any entertainment. Only food was a tiny bag of pretzels for a 6hr flight. Also maintenance delay."
Pros: "I liked that the flight was on time"
Cons: "I did not like the absence of much food for breakfast on economy"
Pros: "The flight was ok."
Cons: "It took a long time to hook up to the jetway once we taxied in to EWR. Pilot even commented that he didn't know what the heck she was doing out there."
Pros: "Flight did not happen"
Pros: "I liked when Delta stepped up and had us booked on one of their flights within seconds, after United abandoned us at their own terminal."
Cons: "Flight delayed 3 times due to maintenance, total of 5 hours. After final arrival time came and went with no plane or even announcement, I had to go back through security to front desk to find a rep and remind United that they had forgotten about us. They handed us off to the Delta counter with no apology (except the "new girl" apologized)"
Pros: "Not a single thing!"
Cons: "Arrived late"
Pros: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."
Cons: "Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations"
Pros: "The crew was nice and the area was clean."
Cons: "I didn't like the fact that before boarding they offered to check peoples bags for free because so many people were trying to take ridiculous sized bags onto the plane. I always pay to check my bag . That process took for ever but we did still arrive on time."
Cons: "it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat."
Pros: "We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd."
Cons: "The confusion caused by lack of direction from the staff."
Cons: "Seating next to the bathroom is gross"
Pros: "Friendly and polite! Crew."
Cons: "Middle seat. Space too small."
Pros: "The crew kept boarding group 5 updated on boarding when there was a lot of people on the jet bridge."
Pros: "Couldn't really figure out your Wi-Fi system so I just read a book"
Cons: "It's not really easy to set up your Wi-Fi system through the United app"
Pros: "It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience."
Cons: "No agent to check in when I arrived at airport. Only at gate. No advance check in or advance seating. Allowed passengers to have more than 2 bags. Flight was late. No help getting to next gate or holding aircraft. Absolutely uncomfortable sitting."
Pros: "Didn't like that we have to pay for everything like food & tv"
Pros: "That I got a refund, although that should be a given"
Cons: "Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home."
Pros: "Pleasant crew"
Pros: "The flight"
Cons: "No pretzels or cookies. One of the flight attendants was a bit over the top trying to be cool. It came off as obnoxious."
Pros: "made good time."
Cons: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"
Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"
Cons: "Never flying United again. On my way to the airport in Portland I got a text from United that my flight to Newark had been cancelled and there was no way to fly me out of Portland to San Diego that day. My sister had to drive me to Boston so I could catch a flight to San Francisco, which took 6.5 hours because it flew over most of Canada for some reason AND had three babies that cried from start to finish. Oh and because I was a late addition, I had a middle seat. The second I turned my phone on after we landed I had another yet another text from United saying that my connection to San Diego had been delayed three hours and wouldn't take off until 11:15 pm."
Cons: "Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues."
Cons: "Payed to upgrade seat was not comfortable and person next to me kept moving onto my side. Flight was 2 hours late so I missed my connection and had a terrible time to find a flight home. United staff was not helpful and kept telling me to go somewhere else for help. No food was served only tiny packet of way too spicy pretzels. Sat on the runway for an hour. Flight crew said 15 min and it was much longer. Crew seemed to be really confused."
Pros: "Polite staff"
Cons: "Really uncomfortable seats that do not recline, several people constantly taking off masks, they charged for water (3$), no WiFi option or entertainment at all, tray table is too small to put anything on"
Pros: "The crew was great, the prices fantastic and everything whet extremely well. We even arrived in Denver early. The flight crew did a great job of keeping turbulence down despite some conditions that were less than easy to navigate. For a no frills flight, this was fine."
Cons: "I miss the frills although they have them available all at a cost during and before the flight. If you need all the frills I would probably go to a more comfortable venue. If you bring your drink and snack and don't mind not choosing your seat, etc., this will work just fine."
Cons: "Flight was delayed to 5pm. But left almost an hour early. Flight left without me. Not much notice to other passengers. Every airport display and the gate display said 5pm. Many passengers left behind"
Cons: "Free water"
Pros: "Nonstop, pricing was great"
Cons: "Free stuff, seats and baggage. Maybe a real tray table instead of the shelf."
Pros: "Great economical way to get there!"
Pros: "The attendant was kind and informative"
Cons: "The flight was delayed twice and I wasn’t able to pick up my rental car, so I ended up paying a $350 ride from the airportport to north of Connecticut, my final destination."
Pros: "Clean plane. Friendly service."
Cons: "Flight was delayed . Baggage took forever to reach carousel"
Cons: "The flight was super delayed because Frontier was sharing a gate with another airline..."
Cons: "Bummed to a flight 8 hours later in the day"
Cons: "delay . delay delay . a 9:30 am flight was delayed until 9 pm. I opted to cancel and get refund. person helping at check in desk left in middle of handling my request and said next person would be along soon to finish. Said I had been refunded but was in Q for receipt. I asked for my luggage and it took numerous trips to desk to ask where it was and finally 2 . 1/2 hour later I got my luggage but no receipt. It was chaos in departure terminal of people trying to rebook or refund"
Cons: "Flight attendants inattentive and forgetful."
Pros: "AFlight was fast and crew was accomdating."
Cons: "I did not like the fact that I was padded down not once but twice at the age of 69 almost 70. Really did not know I was a threat to the airlines. I'm staying with my daughter at Ft.Bragg."
Pros: "The first"
Cons: "This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet."
Pros: "Not applicable."
Cons: "Due to mechanical error, the flight was delayed, we missed our connecting flights, and customer service was rude. With all the added fees, my total flight round trip came out to $502.90, so the options given to me as partial refunds did NOT make sense ($180 if I refunded my entire return flight, which is way less than half my overall cost, or per customer service at my connecting location, “you’d be lucky if you got $80”, which is way less than a quarter of the overall cost). My connection was at Denver and my final destination was Seattle. My options were to fly to Portland, OR and figure out the rest on my own, at my cost. Or book the next flight to Seattle, which was 24 hours later. I got a voucher for up to $150 for hotel, but absolutely no assistance finding and booking a hotel, especially since they were sold out (I was looking for hotels just past midnight) or cost over twice the voucher. Am NOT flying Frontier again and I have shared my experience with friends, family, and co-workers and have strongly advised against this airline."
Pros: "Low rating on food/entertainment was because I didn't experience either so there should be no rating option. This flight was almost canceled all together due to mechanical problems but after long long delays, Frontier got me were I needed to go. Really liked being texted flight updates so I was aware of what was going on."
Cons: "Would have liked to have known "new" arrival times in the flight updates after being told of the delays so I could properly arrange for a ride when I got to Orlando."
Cons: "It was cancelled d"
Pros: "Smooth taking off and landing"
Cons: "They ladys didn't check well when taking off, seats were layed back ...two in front of me. Didn't like how we had to pay for a drink, the paying almost for one suitcase was a sad face . Probably wouldnt use frontier again"
Pros: "The price was great and the crew was nice."
Cons: "No food, no entertainment, seats don't recline in an airbus A319 or A320 apparently."
Pros: "Misleading, deceptive, and price gougers!!! Worst airline on the planet... Plane was delayed because aircraft was Dented"
Cons: "No amenities... pay for everything including: carry on, soda in flight, and basic seating. Seats don't recline, food tray the size of playing cards, no technology - tv, Wi-Fi, FM radio. Will never use again, Staying with American Airlines or Virgin! Horrible landing, my wife thought she was going to fall out of the plane. Flying United was the worst until now."
Pros: "Our flight had a medical emergency during the taxi to our runway which the crew handled extremely well. That emergency delayed our departure, but it was understandable. There was also a seating mix-up with a handicapped person sitting in an emergency exit who needed to be moved to a new seat. As part of the shuffle, I went from my preferred aisle seat to a middle seat. The flight attendant offered me snacks and beverages as compensation which was a nice gesture."
Cons: "Frontier can be a tricky airline to fly with. I have flown with them enough to know to pack light to avoid having a carry on other baggage. They also push their credit card deal pretty hard at the end of every flight which can be very annoying."
Pros: "On time departures and early arrivals followed by early access to gate. Other airlines often arrive early and sit on the tarmac until departing flight vacates gate."
Pros: "Fast boarding. The crew were friendly, and clearly a lot of regular commuters and travelers were on this route. More like a local bus ride. The energy was positive and the process efficient."
Cons: "My seatbelt was damaged and old. The belt was twisted, the tension clamp did not work, and the stitching on the air bag sleeve ( I was in the 1st row) was coming out. The plane had a lot of interior pieces missing, trim pieces falling of, little holes etc. I realize that this doesn't impact the over all mechanical safety - yet if they can't even replace a seat belt or fix a piece of trim how do I know that the engines and flight computers are in good shape ? I am a product developer, marketer, and also a motorcycle rider. So I understand the stats, still I don't want a janky plane ride with broken pieces."
Pros: "Staff was efficient, boarding and exiting the plane was quick and easy. Size of overhead bins seemed to be larger than other planes I've been on."
Cons: "I didn't like that soft drinks were not included... And I prefer having a small TV to help pass the time was they do on other airlines."
Pros: "The landing was good."
Cons: "$40 for a carry on? Come on now. $5 seat upcharge because "window seat"? Chairs that don't recline? You interrupt my already terrible nap so you can try to sell the entire plane your "no-black-outs" Mastercard. The cabin was much too hot, people complained and nothing was done -- adding insult to injury, water costs money. Every aspect of buying a ticket is littered with popups to upsell you to something "better" or more "exclusive". The entire experience from buying a ticket to touch-down was dehumanizing and an insult my intelligence."
Pros: "Whole flight"
Cons: "Everything it was great"
Pros: "Everyone was very nice, the seats were roomie!"
Cons: "Everything was good!"
Pros: "Everything ran very smoothly as far as the process of flying. Always on time with departure and early landing on both!"
Cons: "You need to read the fine print. Everything costs extra and you had to buy seats to sit together. It was not made clear to us that every passenger gets a free carry on from the website. Make sure to pre check your bags on the website!"
Cons: "It was disgustingly dirty. They have striped down all perks, which is fine... it should make it easier to maintain... so maintain the plane! Gross! And what a horrible landing! Perfect weather and I nearly lost my lunch! We fly frequently and thought we would give this a try. Big mistake!"
Pros: "On time"
Cons: "The amount for a soda"
Cons: "Delay and missing baggage"
Cons: "Everything. Safely back in SFO. That's it."
Pros: "Unchanged from previous flight"
Cons: "All good."
Pros: "I couldn't even get on the flight. Every 30 min the flight kept getting delayed. Then finally cancelled. The airline wouldn't even give a reason as to why. Or rebook people's flights or provide hotel accommodations. The next flights out weren't until a week later. Therefore had to spend $600 on a one way ticket in order to get myself home. Never again"
Pros: "Flight was delayed and then cancelled with no explanation (weather was perfect). Airline staff were rude and unhelpful. Hinky dinky airline - airport vendors refused to honor Fronteir's meal vouchers, believing airline would not reimburse them. Frontier tickets were cheap but not worth it"
Pros: "The price."
Cons: "Small uncomfortable seats. Having to pay for everything separate. If it was a longer flight it would have been miserable."
Cons: "I haven't even left yet my flight has been delayed for 5 hours. No updates on flight status and all in all its been a stressful endeavor."
Pros: "Great low-cost fares. On-time take-off and landing. Competent pilots and attendants."
Cons: "Everything costs money (similar to Spirit airlines) $60 for two carry-ons! Seats are simple, stiff, cramped and don't even recline an inch!! Not recommended for red-eye flights!"
Cons: "cheap all around."
Cons: "There was a 4 hour delay"
Cons: "Most uncomfortable seats ever"
Pros: "Very nostalgic, like flying in the 1980s."
Cons: "Even the seats were thin. You pay for everything, even carry-on. The seats are uncomfortable."
Pros: "Better communication"
Cons: "Feeling like cattle...unorganized....late flights, rude staff (baggage claim people at SFO were horrible even mocking my choice of baggage). Super cramped, uncomfortable....and having to listen to frontier's infomercial about their credit card for 30 min"
Pros: "Pretty much nothing."
Cons: "Every part of the experience was awful."
Pros: "Nice flight attendants."
Cons: "The seats were terrible, no room, they didn't recline and had a terrible back spasms afterward."
Pros: "Worst airline in the sky. No good on the ground much. We thought the low fare was just that. Until they start adding charges. I could have flown Alaska Airlines for $49 less. Do the math before you go. Add $45 for ea. "Carry on" bag. They charge you for soda and nuts. The plane was ok, the pilot could have advised us of a rough entry to land. Overall rating 0"
Cons: "Everything ď"
Pros: "The wider seats. The concern of the crew."
Cons: "Over 2 hours stuck sitting on the plane while they tried to fix the pilots oxygen mask. Ended up delayed to our destination 2-3 hours. Food should have been complimentary at that point."
Pros: "All of the flight attendants were fabulous. They were very kind and happy and helpful."
Cons: "Because the baggage was unloaded so slowly we almost missed our connection. The only reason we didn't was the next pilot had to land at another airport and then we waited for 2 extra hours. When we did arrive in Salt Lake we had to wait another 45 minutes to get our baggage so that we could go home."
Cons: "Nighttime flight delayed 8 hours. Mrs vouchers given but all restaurants closed (except McDonalds). They said flight was delayed dude to bad weather but we later discovered there was no adverse weather anywhere we were traveling."
Airlines flying from Portland to Jamaica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Portland to Jamaica
Masks required on board, masks provided on flights from Portland to Jamaica
Social distancing seating
Middle seats unavailable to book on flights from Portland to Jamaica
Testing for antibodies, testing for symptoms for flights from Portland to Jamaica
Waiving of change fees. Search flexible flights from Portland to Jamaica