Daily cleaning, installation of cabin HEPA filters on flights from Portland to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 52m
The cheapest ticket to New Mexico from Portland found in the last 72 hours was $188 one-way, and $351 round-trip. The most popular route is from Portland to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $188.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
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B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
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Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
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Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Did not like the flight at all. The crew on the ticketing desk was really helpful and nice"
Cons: "Everything, they screwed up ticket. I had to take a later flight. I felt like a sardine. Will not travel with jet blue in the future."
Pros: "Seats were great! Legroom was great and im 6’4” Plane was mostly empty due to COVID-19"
Cons: "It’s a five hour flight and no food, beverages, snacks!!!"
Pros: "This flight made me maintain my love for JetBlue. The seats were SO spacious and the crew was great. The comfort is something I haven’t had on a flight in a while. The plane was clean and had options for entertainment."
Cons: "Nothing to complain about."
Pros: "Lots more leg room than the other flights I've been on in the last year. I'm tall and I have a bad knee so it made a difference."
Cons: "Can't think of anything"
Cons: "Snacks are terrible now. Cheez Its & cookies? C’mon. I’m not 5."
Pros: "The crew was super nice and the tv was working- thank goodness"
Cons: "If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!"
Pros: "crew was great."
Cons: "flight was 3 hours late with lame excuse. tray tables disgusting. felt unclean. cookies tasted gross. pa system not working. live flight not working either"
Pros: "Crew was so great"
Pros: "Comfort, snacks, and entertainment"
Cons: "More flights out of Albuquerque"
Pros: "Seats were comfortable and roomy"
Cons: "Tv could have worked better"
Pros: "The captain was excellent and he greeted everybody and he's a great pilot."
Pros: "The flight was on time. Courteous flight attendants."
Cons: "Not much food options available. The tv was not working. The audio was off as well. The seat should recline a little more."
Pros: "Jet blue has free potato chips and also allows you to watch television."
Cons: "Jet Blue provided 5 sequential delay messages over an hour. Their inability to better estimate departure is disappointing. The real problem is that delay was caused directly by the airline's incompetence. There were no weather issues, the takeoff spots were available. They simply failed to load snacks. Although there WAS a minor prior delay bc a slightly late plane arrival, we eventually were delayed about an extra hour to supply snacks on a 4-hr flight. Given the ground crew had EXTRA time to load and also considering the tiny set of options offered, this is senseless. Further, b/c they ran out of overhead bins, they offered to GATE check my luggage. This was essentially a lie - they put it with checked bags, unlike the gate checked items I watched others retrieve. The combination of these errors led me to arrive at the car rental desk after closure. This caused me to incur a taxi fare, so spend 30 min or so working out an alternative rental the following day, and then yet ANOTHER cab to the Car Desk to get the car. This is the only time in my hundred or so car rentals anything like this has happened. I will certainly think twice (or more) before booking Jet Blue again."
Cons: "The flight was delayed several hours because of weather. And it was very turbulent, so I had a very hard time. I was very nauseas. Very difficult flight."
Cons: "Very small aircraft quite uncomfortable seating"
Pros: "On time. Huge space room for my leg."
Cons: "Old screen tv monitor"
Pros: "Crew was great."
Cons: "There was a mechanical issue which delayed boarding, but they tried to accommodate accordingly."
Cons: "Sat next to a woman with a toddler in her lap, he was understandably unhappy, crying and fidgeting. I couldn’t sleep or watch a movie or listen to music because of it and he was bumping me the whole flight."
Cons: "Flight was delayed over 2 hours"
Pros: "Smooth flight from start to finish. There was originally a delay, but they made up lost time in-air. Great experience all around."
Cons: "How come none of your entertainment systems work? Also - not the day to train new personnel when you are behind. That was irresponsible and more stressful than it ever needed to be. It is completely Jet Blue's fault if people missed their connection due to your inefficiency."
Cons: "WiFi didn’t work for two hours of the flight, no movies for a 4 hour flight"
Cons: "The flight was late but we flight safely"
Pros: "I flew from PWM to JFK,then JFK to RDU. Both flights left on time,and landed early,which was good for me,as I had less than an hour to make the connecting flight to RDU. Tke gate I arrived at was only 2 gates from the departure gate. I LOVE JetBlue,and was not disappointed this time either!"
Cons: "The flight attendant on the plane @ PWM never even looked up as I was wheeled to the door of the plane,even when I was struggling to get out of the w/c.The attendant with me had to try to assist me while holding on to the chair. I was not impressed. Other than that,the service was good."
Pros: "Crew attitude was totally professional"
Cons: "2 1/2 hour delay. Old fleet’s falling apart."
Pros: "The service was great and the departure time was close to exact."
Pros: "Nice Portland ground crew and flight crew. Good pilot got us thru thunderstorms smoothly."
Cons: "Almost 6 hour delay. 830pm arrival became 2am arrival instead."
Pros: "More leg room compared to a. very uncomfortable United flight I took with no leg room"
Cons: "Delayed 2 hours. Poor communication regarding delay."
Pros: "Staff, frequent snacks,"
Pros: "Friendly and relaxed service, healthy and nourishing snacks, on time arrival and departure, great communication throughout. I love Jet Blue!"
Cons: "Everything was great!"
Cons: "Staggering number of delays ultimately canceling flight and rescheduling with another plane."
Pros: "I wasn't notified of cancellation and needed to go with another carrier to get to my destination on time."
Cons: "See above."
Pros: "This flight was too short for either entertainment or food ... however the ease of making the JetBlue connection at jfk was great,"
Cons: "Fogged out of JFK had to refuel in Newark - OK - but no one refueled plan for 20min and I missed my connection."
Pros: "There was nothing that stood out in a positive way"
Cons: "We had to unboard the flight because the plane had no fuel or something, and the interior of the plane was very old and outdated. No charger ports for your phone, terrible tiny screen with very limited choices in television, etc"
Pros: "The pilot and flight attendants were fantastic"
Pros: "The place took off on time, arrived early even with deicing. It was a really nice ride."
Cons: "Let me preface this by saying that prior to this experience I generally though highly of JetBlue. To change my opinion of them, JetBlue had to monumentally screw up, which they did. This was the worst experience I have had on any airline, ever. Why I am mad: - I had a 4.5 hour delay due to maintenance that caused me to miss a flight to India. The 4.5 delay was on a 50 minute flight from Portland, ME to JFK. I nearly could have driven faster than JetBlue got me to New York. - Because of my missed flight to India, I missed day 1 of a two day wedding of which I am a wedding party member - In order to get to India in time for day 2, I had to book a new flight on a different airline for an additional $1000, on top of what I paid for my original flight to India - I was originally told by JetBlue in Portland, ME that they would offer me a reimbursement for the Portland flight, a hotel in NYC, and a travel credit for the trouble. While not totally satisfying since I was still going to miss a day of the wedding, I thought this to be a fair enough offer. - However, at the JetBlue desk in JFK, they completely reversed course. I was told that all they could offer me $100 travel credit. No reimbursement for Portland flight. No compensation for the extra $1,000 flight I had to book. And best of all, no hotel in New York, I was stranded at JFK for the night. I spoke with a supervisor at the desk who repeatadely told me that JetBlue had done their job in getting me to JFK and that they were not responsible for anything after I arrived to JFK. A 4.5 hour delay on a 50 minute flight is bad. Being steadfastly unwilling to compensate for missed flights is worse. And stranding me in JFK after telling me they would offer me a hotel room is just plain unacceptable. My family will be cancelling their JetBlue credit cards and we will look elsewhere for flights in the future."
Pros: "Captain and crew"
Cons: "Luggage handling"
Cons: "I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped."
Pros: "On time. Very comfortable seats in coach!!"
Pros: "4th time on jet blue and it is a great experience. Room is by far the best of the carriers I have used. Flight crew friendly and engaged. Boarding a breeze as well. Efficient and uncluttered. Will be back for sure."
Pros: "My flight was delayed which wasn't related to jet blue and they did everything g they could to get us going which was nice"
Cons: "The quality of the plane itself seemed to be lacking. The seats felt old and the "entertainment" on the plane did not work well the sound was barely tolerable it was crackling and high pitched. On my previous delta flight everything felt clean and up to date and I even got a free alcoholic beverage. Lately it seems the quality of the flights has gone down where I used to hold it above other airline services. I fly out of Portland Maine a lot and I know it might not be top priority to get a decent plane up there but it would be nice to be on a plane that doesn't feel like one of the crappy spares."
Cons: "Grossly delayed"
Pros: "Terra Chips!"
Cons: "• The seat knob was broken off so I couldn't recline in 10C, where I had to go because the guy next to me kept changing the channel with his elbow! • The water tasted like it had sat in the sun and the chemicals from the plastic leaked into it. • Friendly staff"
Pros: "The seats are wide with leg room, even on a center seat."
Cons: "Couldn't check in online, or at a kiosk, because my reservation couldn't be found. Of course, I did have one, and it took going to a counter to get it straightened out, but only after a loooong wait and then barely making it to the gate in time for boarding. Before a 90-minute delay."
Pros: "Excellent crew."
Cons: "Gate agents were a little snippy."
Cons: "See previous"
Pros: "Crew ok ... not engaging"
Pros: "Great crew, nice plane, awesomeness me entertainment"
Cons: "No sandwiches for sale just snack boxes"
Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Cons: "5 hours late!!!!!! Delta sucks"
Cons: "Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta."
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Delta planes are spacious and great!"
Cons: "No complaints"
Pros: "Flight attendants were very friendly."
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "Friendly crew and on time flight"
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Pros: "They tried."
Pros: "Loved the in-flight entwrtainment, choice of snacks, movable headrests and plug to charge electronics."
Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"
Pros: "Good customer service"
Pros: "Good Flight"
Cons: "Sat in a seat backing onto an exit seat do didn’t recline - my fault should have checked"
Pros: "Delayed 40 minutes first flight out at 5am. Missed connecting flight by 2 minutes."
Cons: "No assistance in helping us get to our destination"
Pros: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."
Pros: "Flight arrived early!!"
Pros: "Excellent customer service. Friendly and helpful crew."
Cons: "Seats where still small in business and first class."
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."
Cons: "I liked it all"
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Pros: "The crew did a great job of dealing with delays beyond their control and made sure we - and our luggage - made a connecting flight."
Cons: "No complaints."
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Cons: "One lavatory didn't work and we had to use the nathroom for first class..couldnt access bathroom half of the flight"
Pros: "Delta gave me a free rum. It helped. We arrived on time. Thank you."
Cons: "I am not sure why, but this was one of the most chaotic boardings I have ever witnessed in all my years of flying. 5 hours in a middle seat that did not recline. Need I say more? Cold tasteless chicken sandwich a a stale muffin for breakfast."
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Pros: "30 min. early!"
Cons: "Only pretzels"
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Cons: "Flight cancelled at 8:30 p.m. the night before when we were going to bed at the airport. Ability to get rebooked a nightmare."
Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Cons: "Need more legroom"
Pros: "Whoa, we flew Coach and had plenty of space! How marvelous to not be packed in; crew and passengers were wonderfully relaxed, and all went well despite turbulence on takeoff and landing. Great daytime flight experience with my toddler grandchild!"
Pros: "Seamless uneventful flight."
Cons: "The flight was delayed when the pilot's tablet failed and he had to run to operations to get another. Seemed odd. While this was going on they decided to fuel the plane. Seemed like an excuse because they didn't have their act together on the fueling. Tablets are pretty reliable, do they really rely upon an ipad to get us where we are going?"
Pros: "Gate crew did a good job, passed out snacks and drinks with delay"
Cons: "Lot's of upset people worrying about connections"
Pros: "I like the new equipment on ATL - ABQ in first class, comfortable with good new video. Salmon dinner was quite good as well."
Pros: "Same as Boston to Minneapolis."
Pros: "See above"
Cons: "See abo e"
Cons: "make me sleep in the airport unexceptedly"
Pros: "The service on the plane was very nice, the woman flight attendant was great. The drinks definitely helped get my through the deafening flight."
Cons: "I was not aware of how loud the last row on the plane would be, for two hours we had to listen to the roar of a jet engine, it would be nice if there was ear plugs we could be provided for this. Or if we were made aware of this before the flight started."
Cons: "Seated next to annoying, loud family--not Delta's fault. One flight attendant seemed bored and even a little tired of her job--quick, memorized replies and no smiles."
Pros: "Plane wasn’t full and left and arrived early!"
Cons: "Offering some kind of beverage"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "A bigger plane."
Pros: "Boarding was good"
Cons: "Seats are abhorring, No space for knees. Horrible food."
Pros: "It was on time!"
Cons: "Baggage handler lost my bag, grabbed it off plane cabin, never found"
Pros: "The boarding was fast."
Cons: "Great flight"
Cons: "No seat power, poor connection for movies and they kept freezing"
Cons: "Flight currently delayed 3 hours! No help booking another flight or compensation or way of getting back to NYC in time."
Pros: "Crew was great. Seats could be a bit wider"
Pros: "Crew was great. Boarding was easy."
Cons: "Easier option for entertainment."
Pros: "The Flight Crew was amazing. They accommodated us very well. We were two toddlers, a pregnant mother and a handicapped senior."
Cons: "The counter representatives were terrible. They discriminated us & forced us to check our stroller at the counter & not at the gate. Even though another family had the exact same stroller & was permitted to enter with their stroller. We were two toddlers, a pregnant mother and a handicapped senior."
Pros: "Time of flight"
Cons: "Aircraft had no screen, old, uncomfortable"
Cons: "Flight delayed, interior of aircraft was deteriorating"
Cons: "Late departure; horrible breakfast choices( don’t eat biscuits and gravy) so therefore ate fruit and a yogurt. This is first class? The pastries were tasteless; didn’t get headsets until after movie had started. Nothing extraordinary about crew. Wish there were more competitive Airlines flying out of Phoenix— American Airlines disappointments...again."
Cons: "I believe there should be two staff to serve as for one it looks like too much."
Pros: "Arrived on time despite late departure"
Cons: "Bumpy ride in CLT but uncontrollable"
Pros: "WiFi was on the flight. Free with TMobile."
Cons: "Easy and fast flight"
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Cons: "Too many delays as usual"
Pros: "Flight crew very friendly."
Cons: "No entertainment so 1 star rating. Kind passenger switched seats so I could sit with my husband and son. Would have had to sit behind them if not for her. Paying extra for isle seats was a surprise."
Cons: "Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years."
Pros: "We arrived on time."
Cons: "These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away."
Cons: "No food, no entertainment, no room for luggage, no good."
Pros: "The flight left on time - I do appreciate that."
Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."
Pros: "on time and it was comfortable"
Pros: "Other passengers were friendly?"
Cons: "I was traveling alone with my tired, cranky 13 month old. I get that it's no fun for anyone, including me, to have a tired toddler on the flight! But from the moment we boarded the flight attendant was unfriendly and unhelpful. I asked for help putting a heavy bag in the overhead compartment. She half-heartedly tried and then told me it "didn't fit". By simply turning it on its side, I was able to easily make it fit, but it was uncomfortable for me to have to do so while also holding my baby! The flight attendant then commented that I couldn't have the child in a carrier during the flight (something I am well aware of!). She also neglected to offer us a snack later on. Overall, she was rude and inconsiderate and made a difficult trip more unpleasant."
Pros: "Boarding was well"
Cons: "Service , flight attendant rude, zero seating comfort . Old paid off plane"
Cons: "I didn't like the fact that I paid for 2 seats with extra legroom to find out that the entire plane was extra legroom. The flight attendants weren't friendly at all. I have had nothing but trouble with American for this past trip. From losing my reservation to this, it has been a nightmare. I hope I never have to fly them again, I tried complaining to customer service. You can't call them ; only email them. I could go on and on. They need lessons with their treatment of their passengers."
Pros: "Great attendants. Easy ride. Easy take off, easy landing."
Cons: "We departed late due to something going on in the runway. No free wifi option."
Pros: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Pros: "We had a very pleasant staff!"
Cons: "No complaints"
Pros: "Crew was nice, plane had power and good entertainment."
Cons: "Boarding was a mess - I couldn't distinguish the line and elbow my way to the front before the gate agent called the two boarding groups behind me."
Cons: "Small plane with no leg room"
Cons: "Flight was good until, after arriving 30 minutes early to PWM, our plane had to wait about that much time for our gate to open. Once pulling to the gate we waited another 15 minutes for someone to figure out the walkway and open the door tom the plane-- all with no communication from the crew."
Cons: "i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight."
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "Quick and easy"
Pros: "American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous."
Pros: "Seats have adjustable headrest"
Cons: "Plane sat on the gate for 3 hours. Did not let anyone get off. Infants and elderly had to wait onboard 3 hours before departing due to over booked and over weight flight"
Pros: "The flight was good , the crew was excellent ."
Cons: "The food SUCKs!! You should be able to take alittle nap without u waking up feeling like a pretzel . Should be more space between seats to stretch you legs"
Pros: "Everything was nice and comfy"
Cons: "Nothing everything is perfect"
Cons: "My flight date was changed because of a medical issue with my grandson, and I was outraged by the amount of the change fee."
Pros: "Not applicable"
Pros: "Roomy seat, great price"
Pros: "Ease of finding gate"
Cons: "There were several cases of couple who purchased tickets together were separated on the plane & no one knew why they were arranged that way. No solution offered at counter."
Pros: "What did I like? Nothing. It was United Airlines, and it has been a long time since there was ANYTHING to like about United. Usually, the best one can hope for is that there is plenty to TOLERATE. Unfortunately, this trip did not rise to that standard."
Cons: "UA to Denver cancelled due to maint, issue. Re-booked thru LAX on Delta. Arrived 12 AM vs. planned 6 PM (w/ 7 AM meeting the next day). Delta is 6-block walk outdoors from United at LAX. TSA pre-check didn't show on the Delta ticket issued by United, leading to another hassle at Security."
Cons: "2 hour delay."
Pros: "Things were new"
Cons: "Seats were smaller, legroom was less, seatbacks when fully upright push your heard forward so when I fell asleep, my head kept falling, NO FREE ENTERTAINMENT. They tell you to download the app mid-flight to get free entertainment, but you need to pay for wifi to access the app store."
Pros: "It was a short flight"
Cons: "The persons sitting next to me"
Pros: "Great crew!"
Cons: "Not the airline’s fault. Bumpy ride."
Cons: "Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day"
Cons: "3 hour mechanical delay"
Pros: "An early departure!"
Pros: "Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport"
Cons: "My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me."
Cons: "I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so"
Pros: "comfortable seat"
Cons: "delayed 2.5 hrs, stood in jetway for 15 mins while crew fixed seatbelt issue. snack was poor; limited options for soda, small pour & only pretzels as snack!"
Cons: "I appreciate the in-flight entertainment idea, but the execution leaves something to be desired."
Cons: "Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning"
Cons: "Personal entertainment did not work. Most first and business class airlines have a screen to see the movies."
Pros: "AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS."
Cons: "JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN."
Pros: "Flight was late"
Pros: "First time first class flyer. It was great!"
Cons: "Being separated from my wife in seating when we booked before others that we talked to!"
Cons: "Really awful, disorganized and unapologetic."
Cons: "Thirty minute delay with pushback in San Francisco"
Cons: "some folks didn't use ear phones watching shows so i had to hear annoying entail mentioned selections. I had ear plugs fortunately :) didn't find anything I'd watch in entertainment. enjoy learning/science/documentaries"
Pros: "The attendants tried to be cheerful in a difficult situation."
Cons: "Once we were boarded we waited for a long time in a crowded stifling hot plane. Requests to the crew were met with helplessness on their part!"
Pros: "There were no delays"
Cons: "Even for a smaller person like myself, it was quite cramped--moreso than what I've noted in the past"
Pros: "Really fast and efficient boarding"
Cons: "The flight was really bumpy which I realize isn't anyone's fault but I couldn't wait till we landed...also they announced that as soon as we were at a certain altitude they would begin beverage service....which I was really looking forward too , and then ten minutes later they announced that they were cancelling beverage service."
Pros: "We arrived on time and I had no problems ."
Cons: "Everything was ok."
Pros: "Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport"
Cons: "See above"
Pros: "Arrived early"
Cons: "The plane dropped during decent."
Pros: "It was on time and I had no problems whatsoever."
Pros: "Not a single thing!"
Cons: "Arrived late"
Cons: "Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations"
Pros: "We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd."
Cons: "The confusion caused by lack of direction from the staff."
Cons: "Seating next to the bathroom is gross"
Pros: "Friendly and polite! Crew."
Cons: "Middle seat. Space too small."
Pros: "Couldn't really figure out your Wi-Fi system so I just read a book"
Cons: "It's not really easy to set up your Wi-Fi system through the United app"
Pros: "It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience."
Cons: "No agent to check in when I arrived at airport. Only at gate. No advance check in or advance seating. Allowed passengers to have more than 2 bags. Flight was late. No help getting to next gate or holding aircraft. Absolutely uncomfortable sitting."
Pros: "On time both ways"
Pros: "That I got a refund, although that should be a given"
Cons: "Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home."
Pros: "Pleasant crew"
Pros: "Staff was nice and attentive"
Cons: "Flight was delayed"
Pros: "made good time."
Cons: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"
Pros: "I liked the fact that it was a direct flight and the departure and arrival times were just perfect. I really liked the cookies they had. If I had wanted to use it, there was WiFi available."
Cons: "We took off late due to mechanical problems and I think the practice of allowing first class passengers to board first and then get in the way of other people trying to board later is inefficient."
Cons: "Payed to upgrade seat was not comfortable and person next to me kept moving onto my side. Flight was 2 hours late so I missed my connection and had a terrible time to find a flight home. United staff was not helpful and kept telling me to go somewhere else for help. No food was served only tiny packet of way too spicy pretzels. Sat on the runway for an hour. Flight crew said 15 min and it was much longer. Crew seemed to be really confused."
Pros: "Okay crew."
Cons: "Cramped, uncomfortable seating. Departure time and gate changes."
Pros: "Polite staff"
Pros: "Left and got into destination early"
Pros: "Staff excellent"
Cons: "Passengers space is insanely small, staff work under restrictive conditions"
Pros: "My first trip as a handicapped traveler. All airline staff made me feel comfortable and welcome."
Cons: "In the Denver airport one of the wheelchair pushers let me stranded. The airline staff came to my rescue and got me to the restrooms and down the ramp to the airplane to Albuquerque."
Pros: "Nothing. Waited 6 and a half hours for a 40 min flight."
Cons: "I should have never taken a chance with Kayak over southwest. Only got a run around and 700% increase in waiting on the tarmac. For 20 dollar savings"
Pros: "The crew was great, the prices fantastic and everything whet extremely well. We even arrived in Denver early. The flight crew did a great job of keeping turbulence down despite some conditions that were less than easy to navigate. For a no frills flight, this was fine."
Cons: "I miss the frills although they have them available all at a cost during and before the flight. If you need all the frills I would probably go to a more comfortable venue. If you bring your drink and snack and don't mind not choosing your seat, etc., this will work just fine."
Pros: "Seat was pretty decent but none of them recline and I was in row 2 with the extra legroom and premium seats."
Cons: "Free water"
Cons: "This was my first Frontier flight, and I was very pleasantly surprised. I only discovered the dark side on later flights."
Pros: "Nonstop, pricing was great"
Cons: "Free stuff, seats and baggage. Maybe a real tray table instead of the shelf."
Pros: "Great economical way to get there!"
Cons: "Loved it allows"
Cons: "seat back table are so small you can't even rest a book on them to read."
Cons: "delay . delay delay . a 9:30 am flight was delayed until 9 pm. I opted to cancel and get refund. person helping at check in desk left in middle of handling my request and said next person would be along soon to finish. Said I had been refunded but was in Q for receipt. I asked for my luggage and it took numerous trips to desk to ask where it was and finally 2 . 1/2 hour later I got my luggage but no receipt. It was chaos in departure terminal of people trying to rebook or refund"
Cons: "Flight attendants inattentive and forgetful."
Pros: "AFlight was fast and crew was accomdating."
Cons: "I did not like the fact that I was padded down not once but twice at the age of 69 almost 70. Really did not know I was a threat to the airlines. I'm staying with my daughter at Ft.Bragg."
Pros: "The first"
Cons: "This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet."
Cons: "Frontier airlines delayed and then cancelled and offered no help with re booking so I could make it to my family. I had to purchase a brand new ticket with s better airlines to be able to get home for my mom's cancer treatments."
Pros: "Friendly staff and on time. Bags were at the baggage claim area when we got down there."
Cons: "All was fine."
Pros: "New seats, comfy, legroom, pleasant FAs"
Cons: "Only coke products. Asked for tomato juice - was told it would be $2.50. Nope."
Pros: "Not applicable."
Cons: "Due to mechanical error, the flight was delayed, we missed our connecting flights, and customer service was rude. With all the added fees, my total flight round trip came out to $502.90, so the options given to me as partial refunds did NOT make sense ($180 if I refunded my entire return flight, which is way less than half my overall cost, or per customer service at my connecting location, “you’d be lucky if you got $80”, which is way less than a quarter of the overall cost). My connection was at Denver and my final destination was Seattle. My options were to fly to Portland, OR and figure out the rest on my own, at my cost. Or book the next flight to Seattle, which was 24 hours later. I got a voucher for up to $150 for hotel, but absolutely no assistance finding and booking a hotel, especially since they were sold out (I was looking for hotels just past midnight) or cost over twice the voucher. Am NOT flying Frontier again and I have shared my experience with friends, family, and co-workers and have strongly advised against this airline."
Pros: "The flight was on time (but had to wait for longer than the duration of my flight to get assistance with my missing luggage)"
Cons: "The total process, including over an hour in lines and an hour on the phone included a surprising amount of incompetency and innumerable hidden fees including having to pay for water and more than the cost of my flight to check a bag, which they lost! I’ve never had a bag lost before or ever had the pay for water in flight. Went to the frontier counter multiple times looking for assistance and not a single agent to be found. Absolutely never flying with this horrible airline ever again."
Pros: "On time"
Cons: "Lines at TSA, plane travel is WAY too tight."
Pros: "Short flight, it was very efficient."
Pros: "Great staff, made up delay in the air."
Cons: "Plane was delayed. Turned out we made up time in the air. Seats are not comfortable and need more leg room. Noticed no air sickness bags."
Pros: "Flight was delayed so our seats were moved up"
Cons: "Delayed connecting flight"
Pros: "The crew was friendly but not on the same page."
Cons: "Horrible experience with the planes breaking down."
Pros: "I'm glad the boarding process is typically quick to stay on schedule."
Cons: "There should be a message when booking through travel sites about having to pay additionally for your seat and even carry-on baggage at the time of check-in. This never used to be policy for Frontier and I was shocked to pay $68 from Columbus to Denver and then $58 on the way back just for my carry-on and seat. I also had two unattended toddlers behind me on the way home which were disturbing the entire flight. Their mother chose to sit across the aisle for some reason and they were literally screaming the entire way. Perhaps an adult or parental guardian should be required to sit with children under the age of 6? Come on."
Pros: "It's dirt cheap. The crew was polite, and the plane was spotless."
Cons: "Seat was small. No legroom."
Cons: "The flight was uncomfortable, cheap rate but you had to pay $40 for just a carry on and another $11-$50 to check in and pick a seat! The flight attendants were less than friendly and not even a coke was complimentary."
Pros: "The humor of the pilot, really was a surprising experience"
Cons: "Water should be complimentary at least"
Pros: "Getting home"
Cons: "Waiting 5-6 extra hours getting home"
Pros: "Courteous staff and easy boarding on he brand new plane!"
Cons: "You have to pay for any food or drink on the plane."
Pros: "As you all may have guessed, Frontier Airlines is absolute garbage to fly with. Not only do you pay an astronomical amount to fly your bags, there are no in flight refreshments and the service is heinous. Even when I had a THREE hour delay that then put me getting home at 1 in the morning, not a single apology was said by staff, no one was even in the gate to talk to those who had connecting flights. I will never fly frontier again even though it is the only airline that flies direct to Denver. I would rather sit 12 hours on a Southwest flight than ever have to talk to Frontier employee again."
Pros: "I really liked the value - you get what you pay for, so if you need luxuries, it may not be the airline for you. I was looking for budget friendly transportation and that's what it was. Everything was efficient."
Cons: "Not airlines fault, but having two kids scream alternately for the entire flight was exhausting."
Pros: "nothing, we got text messages, rarely was there any personnel at the gate."
Pros: "The crew"
Cons: "There was dried smeared candy by the food tray on my connection flight to Miami and the seats were uncomfortable. I will never fly Frontier again"
Pros: "Easy check in. Friendly flight attendants. Pretty much on time."
Pros: "We got from point a to point b. 1 included personal item was perfect for my quick trip."
Cons: "1 hour delay on a 3 hour lay over. I did not have space or accommodations to be able to work comfortably on my laptop. Tray tables were entirely too small. No ability to recline seats on 10 day old plane. No plugs on plane."
Pros: "The flight attendants were very helpful."
Cons: "Other than paying for the actual ticket, which was NOT cheap (approx. 40% more than getting there AND it was a "red eye" to boot) everything else was an "add on".....pay for "carry on", pay for seat assignment, pay for coffee......everything was extra. On top of this, most of the seats did not recline and had very little padding.........I guess you could pay for reclining seats. Although the Exit seats were empty, you could not sit in them unless you paid for them. My wife's reading light did NOT work.......I guess she didn't pay for the light!!! The flight attendant apologized and said it's been on a work order to fix and offered to provide another seat ONLY for her!!! I'll NEVER fly Frontier again."
Pros: "The plane didn't crash"
Cons: "I've never been on a flight that charges for carry on items or the basic beverage service. Also the flight crew should realize that just because we refuse to pay $1.99 for a soft drink doesn't mean we aren't thirsty. Water should've been offered more than one time. The seats are extremely uncomfortable and no option to recline doesn't make them better. Overall cheap price for a cheap airline I guess. I learned my lesson and won't be flying with you again."
Pros: "Getting luggage on time"
Cons: "Nothing about this flight. UNCOMFORTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "wheelchair attendants were courteous"
Cons: "I checked in online, but the website wasn't working, so I decided to check in at the airport. When I got there, the lines were incredibly long and their system was going very slow. None of the kiosks worked, and all the employees were not helpful at all. I ended up missing my flight, because they were all so INCREDIBLY slow... definitely too bad, but hoping they can learn a few things and get a little better service at some point. I guess it's a little hard to pick between good service and good prices..."
Pros: "crew were in good spirits and funny"
Cons: "I missed my 1st flight due to the board showing the wrong time. was only compensated for a new flight the next day. no hotel, food or transportation."
Cons: "Frontier nicked and died you at every turn - even for carryon luggage. 2 dollars for an in flight coke. End the end just as expensive as the better airlines."
Pros: "cheap flight, but they make up for it with secret fees for your seat and baggage"
Cons: "Our flight kept getting delayed. We would get a text message every 30 minutes or so to update us that the flight would be pushed back even further."
Cons: "Late, expensive, poor service"
Cons: "For both trips to destination and return trip, we waited on the tarmac for one hour because there was another plane occupying our exit gate. It caused another passenger to miss his connecting flight and had to stay overnight at the hotel for his next connecting flight. The first trip departure was delayed by one hour to already delayed plane that arrived late because of the weather however the additional delay was due to the airline seating fiasco. Four passengers were assigned to the same seat (printed on their boarding passes). I am not flying with them again."
Cons: "same as above"
Cons: "First of all flight was delayed Second of all the bags was very late at the carousel And always is the same always flight delayed but they still charge and not even a little glass of soft drinks offered"
Cons: "Nickel and dime you for everything else"
Pros: "Quick, we were on time"
Cons: "Lack of communication, expensive fare for the quality"
Cons: "This flight was no longer a deal after I paid an additional $80 at check-in to bring a carry-on bag with me. They don't tell you about that when you book... Will def be flying Alaska or Southwest next time."
Airlines flying from Portland to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Portland to New Mexico
Masks required on board, masks provided on flights from Portland to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Portland to New Mexico
Testing for antibodies, testing for symptoms for flights from Portland to New Mexico
Waiving of change fees. Search flexible flights from Portland to New Mexico