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PWM - KEF

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Round-trip
Economy
Portland (PWM)
Reykjavik Keflavik Intl
Thu 5/6
Thu 5/13
Any month
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Top 4 airlines serving Portland to Reykjavik Keflavik Intl

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,224 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !"

Cons: "More food more room - but hey that’s what we always want"

Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."

Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."

Pros: "Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose."

Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"

Pros: "crew was amazing"
Cons: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"

Cons: "The girls were sweet as usual!"

Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."

Cons: "We were already very delayed, the flight crew was not nice"

Pros: "Loved the plane, people and timeliness"

Pros: "Flight attendants were very friendly."

Pros: "The flight crew was very competent and welcoming."
Cons: "The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class."

Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."

Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"

Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."

Pros: "Seat comfortable"
Cons: "NA"

Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."

Pros: "Service on tme"
Cons: "Small plan"

Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."

Pros: "Attendant was very good at explaining ground staff members actions to a fellow passenger"

Pros: "Good movie selection"
Cons: "Just about everything else was mediocre"

Pros: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Cons: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."

Pros: "Entertainment did not work even though it was a quick flight we sat at the gate for a while which turned the flight into hour and a half."

Cons: "My seat was in the last row on an MD88 where the engines are in the tail fin. Felt like I had a washing machine with a bag of rocks in it next to my head the whole flight. The intercom system also had a gnarly hum/screech when the attendants we're talking so you could barely hear them."

Pros: "Good customer service"

Cons: "."

Pros: "Pilots skill - it was raining hard when we landed"

Pros: "Nothing"
Cons: "Terrible staff"

Pros: "Nothing quite as nice as first class. Ravioli for dinner was tasty. The browned butter gelato is amazing. That's why I only fly Delta and I fly every week. While other airlines decline, Delta shines. Thanks to the awesome crew."

Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."

Cons: "I liked it all"

Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."

Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."

Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."

Cons: "entertainment system had terrible touch response flight was delayed by 1.5hrs"

Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."

Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"

Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"

Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."

Pros: "Whoa, we flew Coach and had plenty of space! How marvelous to not be packed in; crew and passengers were wonderfully relaxed, and all went well despite turbulence on takeoff and landing. Great daytime flight experience with my toddler grandchild!"

Pros: "Standard"

Pros: "Seamless uneventful flight."

Pros: "Great crew, smooth flight"
Cons: "Waiting for luggage in Peoria"

Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."

Pros: "Gate crew did a good job, passed out snacks and drinks with delay"
Cons: "Lot's of upset people worrying about connections"

Pros: "I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it."
Cons: "The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier."

Pros: "Good movie selection, clean plane, easy boarding process"
Cons: "Huge delay in Germany, missed connection in ATL, got home a day late"

Pros: "Nothing"
Cons: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."

Cons: "The touch screen did not work properly"

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Pros: "Confort and kindness"
Cons: "It was too cold"

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Cons: "Everything was OK"

Pros: "Just as I expected. And I made my last connection easily."

Cons: "Don’t be late"

Pros: "Crew were great"
Cons: "Refreshments"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Cons: "Flight cancelled"

Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"

Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Everything OK"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Flying with KLM is a pleasure"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Cons: "Boarding was confusing and disorganized"

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Consistently high standards"
Cons: "Nothing"

Cons: "Tiny old cramped plane."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "was very quick"

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Comfort economy well worth the extra."

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pros: "Friendliest economy class service I've ever encountered."

Pros: "Very good flight, excellent service and good food."

Cons: "I slept didn't have snack offered and no entertainment"

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Cons: "Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate."

Pros: "Meal surprisingly good. Crew friendly, professional, and efficient."
Cons: "Small seats 4 abreast--too close for any comfort for transatlantic flight. Would not fly this particular airplane again if possible."

Pros: "lots of leg room and entertainment program has lots more choices to choose."

Cons: "We had one checked bag and it did not arrive when we landed. Told it was on the next flag but did not arrive until after midnight."

Pros: "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Cons: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."

Cons: "Rouge set up of the plane. Bring back air canada please"

Cons: "Some of the crew was a bit rude and snippy"

Cons: "Air Canada has the worst customer service I have seen in the industry. We paid over $1,200 extra for a short flight, but given their prioritization frameworks, when we missed our flight due to reasons they were partially responsible for, they made us wait over 12 hours vs. the 2 we paid for."

Pros: "Staff was courteous."
Cons: "Entertainment Was limited. Ran out of options for food because of flightbdeparture delay we were over 6hours on flight and many were hungry."

Pros: "There was nothing unpleasant"
Cons: "Long walk from terminal F and it wasn't well maked"

Pros: "Entertainment programes in TV is good"
Cons: "Seating leg space very congested"

Cons: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."

Pros: "the pilot did a great job. the crew was nice."
Cons: "It was interesting to me that the plane used for a 4 hour flight (this one) was smaller than a plane used for a 1hr flight. I was uncomfortable the entire time. this was a redeye flight, departing at midnight. the cabin lights stayed on for the first hour making it impossible to dose off. we were given a 'snack' of a disgusting chicken wrap slathered in mayo. it was inedible. oh, and accompanied by a large kitkat bar. I mean. Who came up with this combo? there were no screens, no in flight entertainment unless you wanted to run down your phone battery or rent an ipad for $10. I was truly disappointed."

Pros: "Air Canada is great"

Pros: "We arrived safely."
Cons: "Most uncomfortable plane ride I've ever taken. No food offered at all - everything was by purchase only. No entertainment system at all. Had to stop halfway to refuel."

Cons: "Flight delayed, did not leave Vancouver until after we were supposed to land in Portland. No tv or wifi"

Pros: "On time"
Cons: "No food or entertainmet."

Pros: "Well organized and stress-free flow of people/services."

Cons: "My husband went onto the plane in Toronto bite-free and left the plane in Toyko with over 20+ bites from what we assume were bed bug bites. This left us in a panic about dealing with bed bugs. Apparently, bed bugs on planes are becoming more common place! We've contacted Air Canada via email about a week ago and are waiting to hear back from them. Furthermore, the flight to and from Tokyo did not allow much time for sleeping. The flight attendants were going up and down the aisles very often with meals/snacks, drinks, duty-free, and charity requests. I was expecting a lull after the dinner meal where they would dim the lights and limit services for a few hours, but it did not happen. While impressive how many services were available it was a bit much and would have preferred less to allow for some quiet time. Finally, the return flight from Tokyo to Toronto there was a single flight attendant who was quite rude to the other attendants as well as passengers. While boarding a lady in front of us didn't have her boarding pass when entering the plane but was with her husband. This flight attendant asked her for the pass, and she said she knew where her seat was because her husband was right in front of her and they were sitting together (at this point we had our boarding passed check 3 times before even boarding the plane). The attendant raised her voice at the lady and told her it didn't matter and that she needed the pass. Within a few minutes, she was getting after a few flight attendants for insignificant things. This behavior continued throughout the flight, very unprofessional. This was my first time flying Air Canada and I was not impressed."

Pros: "Service on the plane was good"
Cons: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"

Pros: "I did not enjoy my first experience with Air Canada Rouge. everything seemed last minute."
Cons: "I didn't like that their counter doesn't open until 2 hours before the flight, even international. small plane and it was delayed both ways. Never again"

Pros: "Service... comfortable sits"
Cons: "Delay in flight , long queue at Toronoto airport"

Pros: "The staff were very friendly."
Cons: "Some of the equipment on the airplane didn't work. TV monitors."

Pros: "Constant ability to have water, decent selection of beverages. Food wasn't spectacular but was adequate."
Cons: "As a non Canadian I found the entertainment selection to be lacking. The movies and games were good however I have never heard of any of the musical artists and I found the tv selections lacking. Why only 2-3 episodes per show? The middle seat in economy had armrests narrower than my shoulders making it painful on my elbows"

Cons: "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"

Pros: "The plane itself was clean, had adequate legroom, and provided multiple entertainment options. The staff was quick and willing to help when needed."
Cons: "The boarding process was lengthy and once we had boarded, there was no room for many people'a luggage."

Cons: "Flight was delayed. Announcement was made at the last minute. There wasn't enough space for carry-on luggage, mostly because the flight crew let people hog space leaving less for everybody else."

Pros: "Great pilot(s). Took off in storm and had probably the best landing..."
Cons: "Delayed 55 mins, delayed 5 more mins, delayed 20 more minutes by the time we boarded zone 5 they weren't even checking passports. Just scanning boarding passes and letting everyone on. I found most issues with the Orlando airport itself."

Pros: "Air canada needs a serious serious overhaul of the way they treat their customers especially those working at the Toronto airport I find their employees have an "entitlement" mentality that other carriers do not Customer service seems to be a priority not talking to your coworkers about the weekend while serving your customers"
Cons: "There was one employee who suggested to take an earlier flight and was very helpful Little things go along way"

Cons: "On my flight from Toronto to Vancouver on September 15 only one earphone worked and on the flight from Calgary to Toronto in September 21 the sound was patchy"

Cons: "The fact that my ticket said something different from my itinerary and I spent far too long at the counter to get a seat assignment."

Pros: "Staff 5 stars!!"

Pros: "Very easy flight, attendants were helpful and nice. No delays!"

Pros: "The crew was polite and friendly."
Cons: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"

Cons: "Can't believe not even pretzels"

Pros: "Nothing"
Cons: "AC Ticket attendants were unbelievably rude."

Cons: "3 hours delayed"

Cons: "no movie screens and I didn't have a device to watch anything on :{"

Cons: "The food was the worst. Did not feel it was even edible. For an 11 hour international flight there were zero amenities. If you wanted to watch a movie, you had to pay $10 per person for an iPad. You could not even use your own & link to their wifi unless you are in their earned points program."

Pros: "Standard flight - everything was as expected."

Pros: "I haven't flown in a while and used the USB and 120V outlet with was supplied."
Cons: "As the plane was changed, I needed to check my carryon bag as there wasn't enough space available."

Cons: "Flight was delayed 2 hours"

Cons: "The seats in coach were ridiculously close together. When the person in front of me reclined their seat, there couldn't have been more than 6 inches between them and my nose. Felt like Spirit Air had purchased Air Canada."

Pros: "Staff was courteous and professional. Food was not bad. I could never get a coffee, because they are not allowed to serve hot drinks when the seatbelt sign is on, which it was for minor turbulence during both the dinner and snack service. Would have been nice if they came around again after the turbulence ended for those who wanted hot drinks, but this is just a minor complaint."

Cons: "No complementary food"

Pros: "The flight attendants and pilots do as much as they can to mitigate a truly awful travel experience."
Cons: "There is nothing about the experience that can be recommended. The seat layout is cramped and awful, the entertainment options are half-baked. Even the food is several notches below what you'd get on a normal Air Canada fight. This version of the airline is a national embarrassment."

Pros: "No real issues...nice direct flight...on time too! Good movie selection."
Cons: "Connection of headphones was not good...monophonic sound"

Cons: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."

Pros: "The Flight attendants were polite, efficient, and took care of business. The plane was nice, reasonably clean, and we were kept well informed."
Cons: "The In flight entertainment system had an extremely poor music selection. There were only one to three albums per genre, none of which I had heard of before. Music doesn't take up a lot of data, and there are tons of independent artists who would be willing to put their music up for little to no royalty payment. This is an easy fix. 2/3 of my bags were left in Toronto."

Pros: "Short, brief flight."
Cons: "Boarding the plane outside in the rain w no cover"

Pros: "the crew was nice"
Cons: "We had to sit on the tarmac and deplane just to get onto another flight where I no longer had any power to charge my devices"

Cons: "Delay. I lost my first flight and almost the second as well"

Pros: "Crew was very accommodating in light of the maintenance delay. Especially for those of us with small children."
Cons: "Look, delays suck. We fly about only once a year, and we ALWAYS have a delay. ALWAYS. Air traffic control at Newark will delay a flight for a hangnail."

Pros: "The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head."
Cons: "The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them."

Pros: "Have seatback TV and arrived on-time"
Cons: "Sitting in window seat"

Pros: "I like that we left on time"
Cons: "Spending 2hrs to get out of customs, 20 min ride from to terminal 1 for transfer, another long line through security, missed the flight to msp with in 5min. I would avoid Chicago in the future."

Pros: "Very friendly crew."
Cons: "This is a small airplane. I would like to see United insist that people check large bags."

Pros: "It’s existance. Informative capt."
Cons: "Late almost 3 hours. Sketchy bev service. 50 seat RJ."

Pros: "Nothing"
Cons: "Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day"

Cons: "3 hour mechanical delay"

Pros: "An early departure!"

Pros: "Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport"
Cons: "My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me."

Cons: "Nothing"

Cons: "I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so"

Pros: "Everything"
Cons: "Nothing"

Cons: "No movie without paying"

Cons: "Seats were small with not much leg room"

Cons: "Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning"

Pros: "AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS."
Cons: "JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN."

Pros: "First time first class flyer. It was great!"
Cons: "Being separated from my wife in seating when we booked before others that we talked to!"

Pros: "The flight attendants. Especially Meagan and Heather. Amber was a,sweetheart too. I had the same attendants 3 out of 4 of my flights that weekend. So cool. When they realized it was me again they spoiled me rotten. So good I feel like unless I have those 3 as my attendants I won't fly United again"
Cons: "No food options. No free food"

Pros: "Nice recline, Nice 777-200."

Cons: "Really awful, disorganized and unapologetic."

Pros: "Got through sucurity ar PNR barely in time to make flight."
Cons: "Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access."

Pros: "Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport"
Cons: "See above"

Pros: "Arrived early"
Cons: "The plane dropped during decent."

Pros: "The flight was ok."
Cons: "It took a long time to hook up to the jetway once we taxied in to EWR. Pilot even commented that he didn't know what the heck she was doing out there."

Pros: "Eas to find my connecting flight. Staff very friendly."

Pros: "Flight did not happen"

Pros: "I liked when Delta stepped up and had us booked on one of their flights within seconds, after United abandoned us at their own terminal."
Cons: "Flight delayed 3 times due to maintenance, total of 5 hours. After final arrival time came and went with no plane or even announcement, I had to go back through security to front desk to find a rep and remind United that they had forgotten about us. They handed us off to the Delta counter with no apology (except the "new girl" apologized)"

Pros: "Not a single thing!"
Cons: "Arrived late"

Cons: "Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations"

Pros: "The crew was nice and the area was clean."
Cons: "I didn't like the fact that before boarding they offered to check peoples bags for free because so many people were trying to take ridiculous sized bags onto the plane. I always pay to check my bag . That process took for ever but we did still arrive on time."

Pros: "nothing"
Cons: "it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat."

Pros: "We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd."
Cons: "The confusion caused by lack of direction from the staff."

Cons: "Seating next to the bathroom is gross"

Pros: "Friendly and polite! Crew."
Cons: "Middle seat. Space too small."

Pros: "Couldn't really figure out your Wi-Fi system so I just read a book"
Cons: "It's not really easy to set up your Wi-Fi system through the United app"

Pros: "Nice flight"
Cons: "Nothing to eat"

Pros: "It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience."

Cons: "No agent to check in when I arrived at airport. Only at gate. No advance check in or advance seating. Allowed passengers to have more than 2 bags. Flight was late. No help getting to next gate or holding aircraft. Absolutely uncomfortable sitting."

Pros: "That I got a refund, although that should be a given"
Cons: "Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home."

Pros: "Pleasant crew"

Pros: "made good time."
Cons: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"

Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"

Pros: "Nothing."
Cons: "Never flying United again. On my way to the airport in Portland I got a text from United that my flight to Newark had been cancelled and there was no way to fly me out of Portland to San Diego that day. My sister had to drive me to Boston so I could catch a flight to San Francisco, which took 6.5 hours because it flew over most of Canada for some reason AND had three babies that cried from start to finish. Oh and because I was a late addition, I had a middle seat. The second I turned my phone on after we landed I had another yet another text from United saying that my connection to San Diego had been delayed three hours and wouldn't take off until 11:15 pm."

Cons: "Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues."

Pros: "Nothing"
Cons: "Payed to upgrade seat was not comfortable and person next to me kept moving onto my side. Flight was 2 hours late so I missed my connection and had a terrible time to find a flight home. United staff was not helpful and kept telling me to go somewhere else for help. No food was served only tiny packet of way too spicy pretzels. Sat on the runway for an hour. Flight crew said 15 min and it was much longer. Crew seemed to be really confused."

Pros: "No complaints"

Pros: "Polite staff"

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Portland to Reykjavik

Airlines flying from Portland to Reykjavik have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Portland to Reykjavik

Mandatory masks

Masks required on board, masks provided on flights from Portland to Reykjavik

Social distancing seating

Middle seats unavailable to book on flights from Portland to Reykjavik

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Portland to Reykjavik

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