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The flight attendant and first class were very friendly, efficient, and wanted to make sure that service was great. Highly recommend this airline.

The crew seem untrained and uncertain no one ever checked up on us in our first class cabin. I had to ask for water four times and the lady kept saying she was busy when they weren't really doing anything. Had to walk to the back of the plane to get water for myself. Crew seem new and unexperience. You can tell this by the fumbling they kept making trying to fight. (I miss Hawaiian air.)

On time departure and early arrival giving more than ample time for connecting flight.

Terrible. Would never fly again. Took them several hours to prepare the plane and and reached my destination 4 hours late.

Our boarding was delayed due to two flat tires, but I appreciate the focus on safety. I also appreciated the additional offerings for drinks which never happened before except on Hawaiian Airlines. The hospitality is fantastic! Glad I upgraded to premium seats for the extra leg room as I was getting frustrated when the person in front of me was very restless and kept shifting. Otherwise, it was a fantastic experience.

Only issue was the 2 hr delay after an 8 hr layover. Very long day.

This flight was how a flight should be. The flight from Hawaii to Seattle was terrible

The flight was delayed over an hour after boarding in San Diego going to Seattle, I miss my connecting flight and had to sit in the airport for 6 hours waiting for the next flight. Leaving Pullman we sat on the plane waiting from them to spray the plane, so we left late again. I had to run and I mean run through Seattle’s huge airport to barely make the flight to San Diego, of course we landed in a satellite hub. I will never fly Alaska Airlines again, all my fights left late for reasons I felt could have been addressed before we boarded, it seems the airline is lacking in efficiency.

I booked flight for my son. He had an epilepsy episode while in line boarding the plane. No refund. WTF? Never again book with Kayak.

It was a very short flight. No snack or drink. The steward stayed seated the whole time. The plane was comfortable. Boarding in Pullman was a breeze, only 1 gate. I would definitely fly thru there again.