Daily cleaning, installation of cabin HEPA filters on flights to O'ahu
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$617||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 991 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 21 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
United Airlines, Delta and Alaska Airlines have waived their change and cancellation fees on flights to O'ahu. Confirm policies on booking site.
Delta, Alaska Airlines and LATAM Airlines do not allow booking a middle seat on flights to O'ahu.
An average nonstop flight from the United States to O'ahu takes 10h 09m, covering a distance of 3950 miles. The most popular route is Los Angeles - Honolulu with an average flight time of 5h 50m.
The cheapest ticket to O'ahu from the United States found in the last 72 hours was $236. The most popular route is from Los Angeles to Honolulu and the cheapest round-trip airline ticket found on this route in the last 72 hours was $242.
Korean Air, United Airlines & Alaska Airlines fly the most frequently from the United States to O'ahu.
Based on KAYAK flight searches, the most popular destination is Honolulu (100% of total searches to O'ahu).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Very good attention in general"
Cons: "Improve the seats"
Pros: "The only enjoyable thing about my flight was the couple sitting next to me."
Cons: "We weren’t served drinks until nearly 2 hours in. They kept making announcements saying “it’s really turbulent and not safe” but I’ve flown a lot and we barely had any turbulence the entire flight and at no point was it unsafe. When it was calm they were hanging out and taking in the back."
Cons: "Crew was rude"
Pros: "Sandwich was tasty. Got a whole row to myself, in an otherwise packed flight. Crew was nice."
Cons: "Sandwich was pricey. Got glared at and eyeballed, for having a whole row to myself. LOL"
Cons: "There was a problem witht the sky bridge and all passengers were boarded up the stairs we were very rushed. However through this ordeal the flight crew remained very calm and positive."
Pros: "Alaska Airlines continues to do it rite! To my surprise, while checking in my 60 lb bag of surfboards, I was only charged $25, not the already low price of $75 I am usually charged. This new discounted price enabled me to save $100 round trip on board charges. Unlike other airlines that charge $100 Per surfboard, Alaska Airlines has implemented a program that serves the sports enthusiasts. From surfers, golfers, hunters, fisherman, and so on. Our gear goes with us for a fantastic price. Also, the food is actually pretty tasty too & the flight attendants treat you well."
Pros: "Comfortable seats, lovely flight attendant, nice snack which thankfully were not dried pretzels"
Cons: "No hot water for tea"
Pros: "The atmosphere was good, staff were professional and overall care for customer was good like the way it should be. Also very comfortable lots of leg room."
Pros: "Great steward"
Cons: "Instructions over loud speaker...difficult to understand."
Pros: "outlets at every seat to charge your devices roomy plane and seats friendly staff"
Cons: "had to pay for wifi no food"
Pros: "Friendly. On time. Clean plane. No complaints."
Pros: "The flight left on time and actually landed slightly early! Easiest check in that I have experienced in a very long time even at a busy airport such as LAX. The little feature of having a "repacking table" was very useful! I've never seen that before in the ticketing area."
Cons: "What I didn't like was mostly out of the crew/airline's control. There was a cranky baby and the person seated in front of me was very fidgety which caused my tray table to move, spilling my drink. I've been on a flight where so many people get up and walk. I was on the isle so the often bumped me."
Cons: "Poor seating and delayed flights ."
Pros: "The entire on line checking in process including self bag tag was easy and bag drop was efficient."
Cons: "Initially I had problem with on line checking in. So I called help as was suggested. But the agent was not helpful or resourceful in solving my problem. So I said goodbye and tried it again from beginning and it worked."
Pros: "Everything! The staff is friendly, boarding is fast and easy, even the website and app are easy to use and convenient"
Cons: "I wish there were more meals. My wife and I tried to order items but they were often sold out."
Pros: "Personable and friendly staff, didn't keep waking us up"
Cons: "Half hour taxi prior to departure"
Pros: "This was my first flight, and everything went off uneventfully. Thank goodness. The staff was friendly and helpful. The boarding process was smooth, and the seats in coach were comfortable for my XXXL behind! Very enjoyable, bucket list experience."
Pros: "Very friendly staff, good service"
Cons: "No complaints"
Cons: "i didn't like the fact that we did the plane did not take off on time from LA making the arrival time very late to DC."
Pros: "Love it. I'm going to continue using it"
Cons: "They forgot our row, and the flying attendent was a little on edge"
Pros: "Flight attendants were so helpful."
Pros: "They worked really hard to help me get home when my other airline wouldnt. I love Alaska and will no longer fly anything else"
Pros: "The option to upgrade to first class for a reasonable price"
Pros: "Alaska did give us meal vouchers and a flight credit at least"
Cons: "My flight was delayed over and over with no helpful solutions. I had to purchase a flight with delta to make it to Portland in time for my best friends wedding. It was completely ridiculous."
Pros: "Great flight overall."
Cons: "No pilot. I thought y'all merged with virgin so why no pilot."
Pros: "Cookies, drink options, nice flight attendants"
Cons: "Very uncomfortable seats"
Cons: "Flight delayed 2 hrs, was then arriving in the middle of the night. Very cold air on during flight and bright cabin lights on most of flight."
Pros: "Nice landing on windy day."
Cons: "We were delayed 35 minutes leaving the gate. At one point the pilot said there was another airplane blocking our path. LAX is the worst airport. When we arrived our luggage was delayed 40 minutes."
Pros: "Direct flight and ease of boarding/unboarding/"
Cons: "On my return flight, the seat did not recline."
Pros: "Smiling service onboard, on-time departure"
Cons: "Slimline seats on the newer 737-800. Torture seats. The most uncomfortable seats. More and more common in steerage class. Alaska was one of the last holdouts. No more. Never again. Adieu."
Pros: "All good in Alaska air!!! Would fly them again no problem."
Pros: "Semi comfortable seat"
Cons: "No in flight entertainment, overcrowded, not enough storage room for bags"
Pros: "the friendliness of the stewards returning home to Hawaii."
Pros: "Terminal and flight crew were amazing!"
Cons: "No complaints."
Pros: "Is away more space in the seat than other airlines"
Cons: "The snacks away to poor , can be better"
Pros: "Ample leg room."
Cons: "Seats need lumbar support."
Pros: "As always the boarding process was a breeze and the crew was fantastic!"
Cons: "This was a red eye flight and it was FREEZING on the airplane. They did not have blankets or pillows to hand out like other airlines and the temperature was way to cold in this plane. In felt sorry for people who didn't wear shoes or bring a jacket. I had both and I felt like I was frozen solid. They really need to have some sort of temperature control in the cabin to make passengers comfortable. This really made my flight unpleasant and I did not get any rest at all."
Pros: "Easy boarding and friendly staff..."
Cons: "The in cabin temperature was a bit cold."
Pros: "Everything was great. I like Alaska a lot!!"
Pros: "The plane got me there"
Cons: "The male flight attendant was not very friendly, drinks we're mediocre, and no entertainment. China Airlines was even better!"
Pros: "Really easy access to board no delays at all"
Pros: "more attention to cabin than other airlines."
Cons: "They do not give you an option to choose a seat at the time of the booking. You have to wait 24 hours before the flight to get an Email with assigned seat and option to change it, but by this time there are not many options ."
Pros: "Nothing to rave about except the assistance offered by flight attendants who were very helpful."
Pros: "The staff was very professional"
Cons: "The gate gave my reserved seat away and I was forced to sit in the middle seat from DCA to LAX. I wasn't too upset because it was a large family with young children however, I wish I was told about this upfront. Furthermore, I booked my ticket weeks in advance."
Pros: "La tripulación y el Abordaje , personal amable y servicial en todo momento"
Cons: "Los asientos son muy duros e incómodos para vuelos Largos"
Pros: "Crew Food Seats"
Cons: "More fruits & Hawaiian chocolates"
Pros: "They held the connection to Maui for us even though we were an hour late. Much appreciated! The flight attendants were super!"
Cons: "Nothing; all good"
Pros: "Crew was friendly."
Cons: "We were late leaving the gate in LA. Now we have been sitting on the plane for 45 minutes waiting for our gate in Honolulu."
Cons: "Just a few too many announcements and adverts, a bit noisy. But wonderful food and bev service and timely, comfortable flights."
Cons: "Food. Need more free games"
Pros: "Crew service was great!"
Cons: "There is no free entertainment options."
Pros: "Crew was pleasant and they try to give you a “Hawaiian” feel. They leave you alone and serve you without being intrusive."
Cons: "No closed captions for movies or tv or videos. Seat was very uncomfortable. Seat mates screen didn’t turn off so it was bright for her the whole trip."
Pros: "The seats were nice."
Cons: "The dinner was a roll with a bit of meat and a little cheese. Not very good."
Cons: "No vegetarian food and also the flight was late by almost 3 hrs so all our plans in honolulu on that was ruined."
Cons: "We purchased tickets to Maui months in advance. We chose our seats. The morning before our flight we printed boarding passes and paid for check bags. That night, approximately 12 hours before take off I received a notice from Google stating the flight hand been cancelled. To this day I have never received any communication from the airline stating the flight was cancelled. I called Hawaiian and asked about the cancellation. After waiting for the customer service person to find out what the status was, she simply said there was scheduling issues. The best she could offer was a flight the next day. We lost a whole day of our vacation and lost a significant mount of money. Hawaiian offered no compensation and did not seem at all apologetic for canceling an entire flight at the last minute for "scheduling issues." We will do our best never to fly Hawaiian again. They clearly do not value their customers."
Pros: "Crew service"
Cons: "seat did not have enough cushion."
Pros: "Very friendly and helpful. Provided great service"
Pros: "crew was good and helpful"
Cons: "Boarding was very bad experience. I did not purchase my ticket through Hawaiian airline and had to wait for a seat to be assigned. I was told to wait and they will call my name. After waiting sufficient amount of time, no one called my name, boarding started and I asked Ivette, is my boarding pass ready. She immediately gave me the boarding pass. It was unpleasant experience because she had my boarding pass, but did not call my name until I asked again."
Pros: "All the crew members are incredibly kind and helpful. They clearly havea plan and execute it well. The small amenitites likes breakfast, snacks and rum punch male the start of a vacation fun. Even the regular economy seats have plenty of riom compared to other domestic airlines. I'm usually a Virgin Airlines person but Inwas pleasantly surprised that 5 hours went by to fast and flawlessly."
Cons: "There was no entertainment that you didn't have to purchase. Even the games cost. I always bring my own entertainment so it didn't bother me much but it's not the best."
Cons: "They charge for movies"
Pros: "Crew was friendly."
Cons: "No free entertainment. Seats were uncomfortable will little leg room."
Pros: "Served food, on time departure and arrival"
Cons: "Entertainment expensive"
Pros: "I tried putting my headphones in where the plug is.. but it wasnt working. Thought about telling the flight attendance but just thought I'd leave a note instead. And none of the TV shows were free......and blanket too I had to pay $10 for it. My overall experience with Hawaiian airline was ok."
Cons: "No free tv, not functioning earjack, too cold and no free blanket"
Pros: "The crew was awesome & attended"
Cons: "Pilot said it would be 15-20 minutes, it was over 2 hours. I paid for a movie on my flight From HNL to San Francisco but the entertainment system didn't work after I slid my card."
Pros: "Overall, the service of Hawaiian Airlines was a 5 star experience. The crew, the in-flight services were amazing. The 6 hour journey from LA was one of its kind. I was welcomed with soulful Hawaiian music while boarding :) I was amazed to see the captain greeting and thanking the passengers at then door while exiting the aircraft. Makes every passenger feel special. I am glad I chose to fly Hawaiian."
Pros: "The plane was comfortable, clean and the staff was friendly."
Cons: "There were no free movies or television offered, even blankets and headphones came at a cost. Felt cheap. I understand a fee for a new release but EVERY movie??? Have some options for a five hour flight."
Pros: "Appreciate that Hawaiian serves meals. Always impressed with video productions and magazine quality. Safety video was new to me and well done."
Cons: "It was freezing, and while meals still are provided, there is a charge for blankets. Brrr."
Cons: "charge for bags"
Cons: "The plane was delayed 9 hours for software issues for their incom. This seemed to me something that could be fixed faster, and it greatly impacted my trip. I understand delays for weather or hardware."
Pros: "Liked the onboard service and friendliness of attendants. In-flight meal--FREE by the way!--was excellent."
Cons: "Boarding area at Gate 58 in LAX was horrible. Gate agent didn't bother to control the passengers who unfortunately always crowd the gate. The PA system was way too soft."
Pros: "Friendly staff, great movies."
Cons: "Touch screen didn't work that well. Didn't have alternative meal options for those with allergies."
Cons: "Everything was excellent"
Pros: "Service was excellent. Smooth ride. Crew was top notch. Loved hawaiian. Easily my favorite airline."
Cons: "Could have been better entertainment options."
Pros: "Crew are friendly."
Cons: "Monitor not functioning properly. You have to push the touch screen several times before it start to work also have to press hard on the screen to make it work. Snacks limited to only one. At least give 2. Food was bland. No condiments to go with the food."
Pros: "Wonderful customer service, excellent atmosphere, spacious seating. I love Hawaiian!"
Pros: "Great customer service. We brought our 1 year old and was treated with so much care. Made it so easy for us to travel"
Pros: "Supporting local airlines."
Cons: "Although "complimentary" meal, it does not cater to anyone with dietary restrictions/allergies. Only the in-flight snack was labeled with ingredients. I use quotes, because many people are willing to pay extra to fly Hawaiian Airlines, due to their "complimentary" meal. Flight attendants were less accommodating than I remember. They asked me to perform simple tasks that they usually have done as hosts. (I wouldn't have bothered to ask them for anything had I known they were going to give me instructions on how to go about helping myself)."
Pros: "Friendly helpful staff; smooth flight, served a meal!!! Great movie selections"
Cons: "Tight seats."
Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."
Pros: "The crew was very nice and they did provide one complimentary meal."
Cons: "There wasn't really much space and the flight provided no entertainment. I had to pay 8$ for a entertainment package, I also had to pay to check a bag and was not informed of this until I got to the airport. Overall the price does not match the quality you are getting."
Cons: "That we were so late, missed connection flight."
Cons: "No entertainment on plane. In other words, did not like having to pay for the movies. We pay so much money and no wifi in economy class"
Pros: "I like that they feed you and give you more room. They also have competitive deals"
Pros: "I loved this airline. The crew is definitely Aloha Spirit minded with Fierce resolve and great food, on time boarding and landing and I got the best blanket from Moana Mahalo, Linda"
Pros: "Loved the food...great flight almost better than good but seating was a little tight"
Cons: "Seating space not too good"
Pros: "Hawaiian is the last domestic airline to prove complimentary meals on its flights. This alone makes it a fantastic airline."
Pros: "Quiet and comfortable"
Cons: "Food and videos"
Pros: "All services are great!"
Cons: "Too cold."
Pros: "Top notch! The best in air travel. I flew economy with free meal, drnks, blankets and pillows."
Pros: "On-time, dinner meal served onboard."
Cons: "Our flight was delayed 30 minutes while they were playing musical chairs trying to seat a snarky couple together"
Pros: "Besides the poor food (but free!) and one grumpy stewardess, the flight was actually fantastic. One of the better flights I've had in a long time, and I fly a lot. Check in, boarding, and general smoothness of the flight was great in comparison to other domestic airlines. Will always fly Hawaiian if the prices stay affordable!"
Pros: "Food with wine is fantastic"
Cons: "Entertainment system touch screen is just not very responsive. Always have trouble with that. Could it get an aisle seat and was stuck by a coughing though admittedly adorable little girl. Not all Hawaiians fault but not a comfortable trip."
Pros: "Very friendly, relaxing, as comfortable as a 6 hour coach flight can be. Boarded on time and efficiently. Landed early. Love the free meal. Flight attendants were extremely pleasant ad attentive."
Cons: "Only thing I didn't love was that all in flight entertainment has a cost, I wish they had some options that were free."
Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Cons: "Hopefully upgrade on monitors (touch screen was not working),"
Pros: "Delta flight are always comfortable."
Cons: "Not having a 3 hour delay."
Pros: "confortable and good service."
Cons: "uncomfortable seats, thin seat cushions"
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose."
Pros: "Food, crew and flight were good."
Cons: "I booked a flight in klm, and didn't read the fine print, that it was operated by Delta. On KLM one bag is included, but on delta, I had to pay $60. This wad not made clear to me when I booked."
Pros: "crew found me an outlet for laptop"
Pros: "Appreciated stewardess comping wine because my husband and I couldn't sit together"
Cons: "Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles"
Pros: "The crew did their job. Some attendants were very kind, helpful."
Cons: "Food could be better. Old aircraft, old style seats. Other airlines have improved this very, very much. Delta is lagging behind."
Pros: "Let's start from the beginning. The flight was delayed for over an hour. Despite guaranteeing anyone with a connecting flight would all be taken care of, here I am still stuck in Amsterdam airport... delayed another 10 hours. The service after arrival was poor and slow..2 hours to get new flight"
Cons: "The travel agents assisting should have been ready for the number of passengers and triaged accordingly. They did not. Which meant a lot of us standing in line for hours missing new connecting flights."
Pros: "One of the flight attendants was nice."
Cons: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."
Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Pros: "- flying business was great. Comfortable chairs that lay flat. - entertainment options are amazing. Worthy of any international flight."
Cons: "- staff was not very friendly. At least one of the businsss class stewards. - Food options for breakfast limited."
Cons: "seats were broken, armrest broken"
Pros: "Friendly staff. Comfortable seats"
Cons: "They lost my luggage & made me miss my connecting flight"
Pros: "Food and service was amazing."
Pros: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Cons: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."
Pros: "Crew and flight"
Cons: "Price for food and number of bathroom available"
Pros: "Friendly and courteous attendants."
Cons: "Had a seat that did not recline...not broken just one of those seats."
Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Pros: "The crew members were very friendly"
Cons: "Coach seats still a little too small. Always bump the person next to me"
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Pros: "Pleased we upgraded to comfort plus."
Cons: "It was an older 747 which didn’t have power to the Sears. The video system was also old with poor quality."
Pros: "The gate agents were gruff, but helpful. Stewards were super friendly."
Cons: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."
Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Cons: "The flight was over 20 minutes early"
Pros: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
Cons: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."
Cons: "No space."
Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"
Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."
Pros: "What they offer is OK."
Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"
Pros: "On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,"
Cons: "The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler"
Cons: "My seat choice was ignored on one flight"
Pros: "The quiet so I could sleep"
Cons: "Changing my seat last minute. Had to ask two women to move to get into my seat. Loading the plane first with passengers that have nothing to store above would expedite the experience for me. My seat belt disconnected from the back of the seat. The tray was broken and could not be lowered into a writing or eating position."
Pros: "I liked that I had a vacant seat next to me."
Cons: "Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!"
Pros: "Flight was very good. We look at t.v. and watch movies to make the flight short."
Cons: "I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!"
Pros: "Nothing. Flight was 5 hours delayed. Finally rebooked and still missed all connections because that flight was late departing. All legs of this trip on delta were delayed. Lousy service ast attempting to resolve situation. Given a choice, I do not choose Delta as a first choice airline to fly."
Pros: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"
Cons: "Delayed as always, time it was a 2 hour delay. The worse airline I've flown on."
Pros: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Cons: "NOTHING IT WAS GOOD AND THANK YOU"
Pros: "Pretty good service. Excellent cabin service. Good snacks. Organized announcements at Gate. Constantly updating lateness of flight. The whole Delta staff did great job with very quick turnaround time when plane was at gate. Excellent Starbucks coffee! Was appreciated!"
Cons: "1hour late leaving LAX. Rough flight. Weather not withstanding the landing had people concerned. I've been on a lot of flights-that was probably the roughest/least precise landing I've ever experienced!"
Pros: "Price was right and the flight was comfortable."
Cons: "No inflight entertainment and a real lack of food for a 5 hour flight."
Cons: "Hand carry shouldn't be charged as other flights."
Cons: "Flight took off an hour late, no video monitors on seats for 6 hour flight, all 3 of our bags did not arrive. Sun country unresponsive to trying to locate our bags. I will never fly with them again."
Pros: "I like the crew"
Cons: "Seats were not comfortable"
Pros: "Smooth flight, flight attendant were nice"
Cons: "The 8hr layover, no entertainment"
Pros: "Comfortable seating. Good service."
Cons: "All was good."
Cons: "The flight was crowded and the seats are cramped. I am a normal size.person and my seat seemed to have less legroom on both going out and coming back. Awful!"
Pros: "Absolutely nothing"
Cons: "Check in staff was horrible... Communication was horrible, also I asked not once not twice but three times to make sure my seat was confirmed the lady said yes, so when I returned to check in they tried to charge me again for my bag and my seats after I told them repeatedly I hadn't already paid and showed them my confirmation email."
Pros: "The price was amazing!"
Cons: "How crowed the flight there was."
Pros: "Check in and boarding were so easy and convenient. Even security went fast."
Cons: "hard seats - no lumbar support - very uncomfortable!"
Pros: "Boarding and staff were friendly and easy."
Cons: "Cramped seating, felt like cattle car conditions. Even when able to get free space in empty back, seats couldn't be comfortable. I'm 6' 1", 275 lb. I guess i don't "fit" your demographic."
Cons: "Sun country staff are a bunch of sticklers. They wouldn't let me use the bathroom. They made rude remarks to me when I was trying to find my seat. I am consistently disappointed in the crew"
Cons: "Terrible, unusable headphones. That's it. Everything else was just a terrific trip."
Pros: "Unlike the horror stories from the news, everyone at Sun Country was extremely friendly and helpful. This was true from the person on the phone, through the check-in and boarding process. They were very efficient and left on time. It was a redeye so no food or drink service or entertainment as far as could tell, which was fine."
Cons: "The issues that had, I would probably have with any airline: The seats are small, uncomfortable, crammed together and completely booked. It was a red-eye, I was exhausted, brought my own pillow and I still had a difficult time sleeping. I have been flying for over 30 years and the situation has only gotten worse."
Pros: "Easy boarding!"
Cons: "No Wi-Fi or charging opportunities on the plane."
Cons: "I will never fly Sun Country again. They denied me boarding because the plane left early, even though I had checked in online earlier that day, alerted staff in person at the airport that I was on my way to the gate, and arrived at the gate BEFORE the scheduled departure time. One phone call from Sun Country staff could have kept the plane at the gate until the scheduled departure time, and I would have made my flight. This company is not keeping up with its competitors in terms of customer service and convenience, and I will not be giving them my business again."
Pros: "Staff was competent, helpful and polite."
Pros: "staff was nice, snack sizes were large and reasonably priced"
Cons: "we were on the plane well over an hour and a half before beverage service began for our 3.5hr flight. i had planned to catch up on work during the flight and was told there was no wifi. i would've flown a different airline had i known that and paid the extra for the ticket. it wasn't worth what i saved. also the seats are not comfortable and seem smaller and closer together than most. there was barely room under the seat to store my purse."
Pros: "Staff were attentive and professional."
Cons: "Got a piece of napkin in with the ice for my drink. Now sure how that happens."
Cons: "Seats were uncomfortable and old. Crew seemed snippy although I had no direct issue. Absolutely no snack or entertainment unless you pay for it."
Pros: "I have never seen such a steady stream (no pun intended) of passengers using the restroom. Crew was having a hard time getting beverage carts out as a result, but handled it with charm."
Cons: "Not enough overhead storage"
Pros: "Your flight was wonderful."
Cons: "I liked all"
Pros: "Goes directly to MSP from SFO."
Cons: "Would be nice if they traveled from Oakland, CA. The seats are too narrow. The aisle ''tis too narrow. There should be access to front and rear bathrooms as available. Don't charge for baggage. Provide free snacks"
Cons: "The delayed flight- waiting - not on time"
Pros: "On time"
Cons: "We were told that due to a full flight if we volunteered our bags at the gate then we would get them at the gate when we stepped off the plane. Seeing that it was later flight and I intentionally didn't want to volunteer but did with that stipulation I'm pretty unhappy. I know as a flight attendant or airline worker you probably have the "get over or attitude" but I don't share that. You'll have to "get over" the fact that I'll fly another airline mext time."
Pros: "The announcements were humorous and quirky"
Cons: "Seats narrow, aisle narrow, no snacks provided gratis. No real personal care given by staff. Bland"
Pros: "We had mobility issues and got great help♡"
Pros: "Sun Country checked my bag for free since they were short on space. The seats were comfortable and they offered drinks and snacks often. The staff were friendly and helpful."
Cons: "We took off late due to a mechanical but were not updated regularly."
Cons: "The flight was an hour-and-a-half delayed, which meant a 12:30 a.m. arrival into Minneapolis, the seats are uncomfortable (even the $25-extra exit row seat I paid for), and they don't even serve peanuts or any kind of minimal snack, not even when they're an hour and a half late!"
Pros: "Good service; free soda, stowed our carry-on rollers. Best of all: no hidden fees and extras. Honest pricing good flight. A throwback to better times."
Cons: "As always, exiting plane took forever."
Pros: "Flight attendants friendly, seats comfortable."
Cons: "I don't like that they only offer one hot food - a hamburger. A wrap and or sandwich offering (healthier choice) would be better. Other airlines offer more."
Pros: "The crew was friendly and attentive, there were extra seats on the plane which gave us room to stretch out. Easy experience all around."
Cons: "Apparently (from the conversation behind me), the cheese/cracker platter ran out on the flight, which I had on a previous flight. Its awesome, but if this is worth writing about, then I cant really complain."
Pros: "Good pilot. Kind workers before boarding."
Cons: "Having a crew member tell me i cant bring my own alchol. No other airline has bothered me about bringing my own alchol."
Pros: "Everything was great. no complaints!"
Pros: "U S money is legal tender for all debts public and private how come I have to use a credit card when I wnat to pay with US currency doens't seem legal"
Pros: "Wonderful service and the staff was great!"
Pros: "On time"
Cons: "Seats are so close"
Pros: "Gave me good food."
Pros: "Good service and friendly attendants"
Cons: "Both legs of round trip were delayed by 2 hours, and no mobile tickets."
Pros: "Decent price, polite administrative staff in home office"
Cons: "Website - wouldn't allow me to check in, difficulty with mobile site, frustrating repeated issues with seating choices and online check in. Seat assignment - only pre- releasing and then having airline assign certain number of seats is a ridiculous system that results in people being uncomfortable and lacking any ability to exert preferences for certain seating conditions. This is like a process for the 1960s airline, especially combined with the dysfunctional website."
Pros: "At first it seemed cheaper but ..."
Cons: "You won't actually get to your destination. When you choose to fly Sun Country you'll think you saved $50 by not flying delta or American or whoever. When you get to airport prepare to fork over that extra cash because more than likely you'll have to switch airlines. switch ? Why ? Inevitably flights get delayed a little bit and when you get delayed and have a connection to make you'll be royally screwed. The next connecting flight won't be for another 12hours because this airline is the butthole of airlines and always flies like four planes total."
Cons: "Crew member opened champagne bottle as passengers were getting on the flight and it spilled on the person in front of me and on myself and I had to ask for napkins from him instead of him apologizing and giving them to me himself. No free food, not even chips or anything. No TVs. I was on a 5 hour flight with no in-flight entertainment."
Pros: "Connecting flights held to accommodate late arrival."
Cons: "Flight attendant was abrupt with passengers."
Pros: "Boarding experience was pretty smooth. I liked that because it was a 4 hour flight they served us drinks twice. The crew was generally very nice and pleasant. I didn't purchase any food or rent the entertainment center."
Cons: "It was too cold at first (and I saw many others fiddling with the AC vent and putting hats and scarves on), but after I told them about it they turned down the AC to a comfortable temperature."
Pros: "Checkin was smooth and e"
Pros: "I had never heard of Sun Country before flying San Francisco to Minneapolis. I decided to look up the airline on Yelp to see what kind of experience to expect, and found that I may have to deal with delays and rude customer service. I was glad that neither of those turned out to be true. Flight boarded and left right on time, despite being toward the end of the day, and everyone was perfectly courteous."
Cons: "I'm sad for the days when you'd get free food on flights. There are no complimentary snacks on this airline, but then again most have done away with them. So yeah, pretty standard experience."
Pros: "crew was friendly"
Cons: "worst food options i have ever seen on an airline"
Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."
Cons: "In flight entertainment was broken"
Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"
Pros: "I love the inflight entertainment"
Cons: "Half of the screens were down. No Gluten free options."
Pros: "Good entertainment"
Cons: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Pros: "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
Cons: "My checked baggage got left behind at LAX. I got it the next day."
Pros: "Great vegetarian meal."
Cons: "Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience."
Pros: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Cons: "Nothing to eat - one cookie!"
Pros: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"
Pros: "There were charging ports for every seat."
Cons: "The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members"
Cons: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."
Cons: "I could not check in and pay for my second bag at the kiosk. I had to wait in the very long ticketing line to get help. Also, it was not clear that the international flight flew from the AA terminal and not from the International terminal where Iberia flies from...I had to walk to the AA terminal with all my bags which was stressful since I was dropped off at the international terminal which made sense as it was an international flight and the ticket did not say it was flying from the AA terminal only that it was operated by AA.."
Pros: "Staff was really friendly Boarding was easy Flight was on time"
Cons: "Not much space within the seats Food was mediocre Entertainment was okay"
Pros: "I gate checked in the stroller at LAX. When it was pretty much dumped in front of me at LHR with an unspecified apology, the sun hood was bent so it doesn't fold right anymore, there's scuff marks on the side, there's a part missing from the left wheel and it drags to one side now. Not happy. If I'd been told, we'll take this off you and damage it, I might have checked it normally. Our car seat was fine."
Cons: "Damaging our stroller. Food wasn't good either. A yogurt with various toppings apparently is a "Continental breakfast"."
Pros: "Quick to board and on time, plenty of leg room, great new movie and shoe selection during the flight."
Cons: "The food was satisfying, but not great. Entrees were quite salty and bread came a little soggy."
Pros: "The crew was wonderful! Especially Glenda."
Cons: "The flight was delayed six hours."
Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
Pros: "Personal service and care by the ticketing to seat our family together"
Pros: "The flight attendants were great."
Cons: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."
Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Pros: "Great entertainment system at each seat"
Cons: "Food was nasty and they didn't have a non dairy option"
Pros: "The crew relax and smile"
Cons: "very small seats"
Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Pros: "everything ran like clockwork"
Pros: "The onboard entertainment options were great."
Cons: "I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight."
Pros: "The entertainment was free on our flight and that was very nice. Watch a lot of movies iv been wanting to watch. Pilots flew the plane very well."
Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"
Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"
Pros: "It was a very peaceful flight. The crew was extremely professional, and courteous, one of the members went out of her way, and frankly it was the kindest flight attendant has been to me in a while."
Cons: "The typical complaint you would hear regarding airplane food. Though, it does not warrant a true complaint of the flight."
Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."
Pros: "The flight was on time, even arrived early. Nice crew and plenty of food/snacks. It was good to have a selection of movies and TV shows to watch, too."
Cons: "The lack of space on such a long flight was painful, and there wasn't much opportunity to stretch my legs. I was also seated across from a woman who didn't realize how stupid it was to bring a toddler on a 12 hour flight, and he screamed pretty much the entire time. I couldn't sleep at all and not even headphones drowned it out. That part wasn't really the airline's fault though, and I could see that the flight attendants were asking her several times to get her son to quiet down. I just wish there were regulations on these sorts of situations. Everyone around you suffers when you bring a small child on a very long flight because they will inevitably be bored, cranky and uncomfortable, and because we are confined to our seats, we are forced to suffer through it all. I wish that children under a certain age would not be allowed to board flights over a certain length of time except for special circumstances."
Pros: "Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later."
Pros: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"
Pros: "New aircraft."
Cons: "The flight from LAX to HKG was diverted to Haneda, Tokyo. The septic tank was not properly emptied in LAX. Flight in Hong Kong was delayed by about 2 hours due to this diversion. I agree with the call from the Captain. It's a pity that the poor quality of service team in LAX (probably 1-2 individuals) caused tremendous inconvenience to passengers and crew."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Pros: "Free military upgrade was awesome. Thank you AA. In flight entertainment was good because it was free. And thank you for the USB outlet, now if you could just do that for ALL domestic flights i would never fly anything other than AA. Also, my connection was late and AA held the flight for me and 11 others to our final destination to Honolulu. Thank you American Airlines."
Cons: "Some of the flight crew were awesome, and some reminded me of my 3rd grade teacher. Overall good but not great. Nothing to really complain about though."
Cons: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Pros: "Once in flight, it was a standard smooth ride to Tokyo."
Cons: "Late announcement of flight delay. Cost me 4 extra hours at LAX, doing nothing. Then, flight delayed again for 30 minutes prior to boarding...and yet AGAIN while on the plane...because of a water shortage. What had the crew been doing in between flights?? Lastly, these delays caused the plane to arrive in Tokyo at 12:30AM (originally it was 10:30PM). All transportations options were closed. I had to take a $90 USD taxi fare into the city. JAL or AA should have given travel vouchers to everyone who needed them. BAD SERVICE, BAD COMMUNICATIONS, BAD RATING."
Cons: "all flights delayed"
Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."
Pros: "I liked that I landed in time to get to my next flight."
Cons: "I didn't like that I had a child kicking my seat back the whole flight and that the in flight movie that I purchased skipped more than it played."
Cons: "Some of the crew were rude, had us waiting forever get off the plane"
Pros: "Service, clean aircraft, I felt AA cares about me"
Cons: "Changing gates before boarding"
Cons: "Practically no food was served."
Cons: "Flight cancelled , no communication, the flight the next day delayed two hours and we where given four different gate numbers for the flight, walked backwards and forwards trying to find the correct gate with my children."
Pros: "Nothing about American or the way they do business is good!"
Cons: "I paid for first class seats plane broke put on another in economy seats! And everyone refused to comp us or help us out! Horrible airline avoid if possible! This was twice AA has messed me and my wife over!!"
Airlines flying to O'ahu have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to O'ahu
Masks required on board, masks provided on flights to O'ahu
Social distancing seating
Middle seats unavailable to book on flights to O'ahu
Testing for antibodies, testing for symptoms for flights to O'ahu
Waiving of change fees. Search flexible flights to O'ahu