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Cons: "Food and entertainment system"

Pros: "The pilot went around to passengers and apologized foe delay."
Cons: "3 plus hours of delay????"

Cons: "It was a little chilly."

Pros: "Everything goes so smoothly.friendly crew. Good coffee."
Cons: "Nothing. Tight squeeze."

Pros: "When the pane lifted off"
Cons: "Rushing for my connection"

Pros: "Short flight."
Cons: "That the airline changed our seats at boarding and all we could see out the window was the propellers."

Pros: "Staff go above and beyond to be friendly and they truly do have a serve with a smile attitude."
Cons: "Nothing!"

Pros: "Lots of room around my seat for both flights - friendly crew - smooth flight with little turbulence - return flight arrived earlier than expected"

Pros: "Very professional and nice crew."
Cons: "Same as above"

Pros: "It was my first Alaska flight ever, and it was really good. I did think that, for a domestic flight, 5am was a bit too early!"

Pros: "Flight got cancelled, idiots"

Pros: "friendliness, yet also professionalism of the entire staff. My fist time flying alone and everyone helpful and friendly too"

Pros: "Very helpful crew"
Cons: "The coffee was not very good. I had stomach issues the rest of my trip after drinking it."

Pros: "Got us to SeaTac on time uneventfully. Flying Q400s now, so smoother ride than previous puddle-jumpers. Quick and easy security screening. Good coffee. Free beer & wine offered. At least one person took 'em up on the offer"
Cons: "5am departure."

Pros: "Boyfriend broke up with me. Forfeited tickets ☹️️ With I could've gone"

Pros: "Good"

Pros: "Play more Christmas carol during Christmas season"

Cons: "It was all good"

Pros: "I checked in two guitars, both guitars did not reach LAX. I waited at baggage claim for hours. Upon arriving in Nashville in the early morning, I was pleased to see they were waiting for me in baggage claim."
Cons: "I was told that I had to retrieve my baggage in LAX and carry them through security because the airline would not do that for me."

Cons: "they lost my partner's luggage by our last stop"

Pros: "The nice lady who checked mw in was SUPER helpful, and she arranged for a wheel chair for me in Seattle--such a treat as I had to get baggage at turnstyle 15 and then go to 00 to catch the shuttle to my daughters' home in Port Orchard. What a treat not to have to walk that distance. I am almost 82."

Pros: "We got in early and everyone was friendly."

Pros: "Staff on ground and on board were very pleasant and accomadating!"

Pros: "Got the best rate ever. The experience of booking through kayak was great as always."

Pros: "The overall experience was exactly what anyone would expect."
Cons: "The overall experience was exactly what anyone would expect."

Pros: "Prompt, fast, efficient, and courteous."

Pros: "I missed all my appointments"
Cons: "I have to pay $200 for a ride . I'm very hungry and very tired."

Pros: "It was great"

Pros: "The assistance I received was excellent thank you"

Cons: "The crew was rude, especialy the lady. I felt like her was kinda a racist against me. She was unpolitely, she did not ask me what woud you like to drink. sHe just skiped me as i was not there. Racist people"

Pros: "Pilot information/announcements."

Pros: "Very spacious"
Cons: "Had to pay for a meal"

Pros: "Easy, no bumps, all my luggage arrived."

Pros: "Very accommodating staff"

Cons: "The captain said the plane had been running late all day.... For 4 different flghts¿dont they have any other planes to use to catch up?"

Pros: "Very smooth, no issues, took care of bags very well."

Pros: "The Stuartus saving me from a crying baby sitting next to me"
Cons: "Someone took my assigned seat."

Pros: "Having outlets and usb plugs available for each seat"

Pros: "Too cold!"

Cons: "Nothing"

Pros: "Fast"
Cons: "Na"

Pros: "Friendly people"
Cons: "Old planes"

Pros: "Pilot was fantastic and explained everything clearly."

Pros: "The people"

Pros: "No issues"
Cons: "Na"

Pros: "We were very satisfied overall."

Pros: "Very friendly"
Cons: "Nothing"

Cons: "To cramped for the tall"

Cons: "really good enjoyed the whole experience"

Pros: "Nothing"
Cons: "Better service, quicker boarding, more comfort and overall everything needs to improve"

Pros: "Not a thing. Hands down worst airline I’ve ever flown with by a large margin. Would not recommend."
Cons: "Literally any and everything."

Pros: "Amazing Crew"

Cons: "Delay, delay, delay. American is never on time and constantly calling for passengers to switch flights because of overbooking."

Cons: "Super TSA lines in Denver and American employees were less than accomadating or did not meet any kind of customer service expectation. Terrible airline!"

Pros: "The trip was easy and the time very good set!"

Pros: "Got me to where I'm going safely. Crew was nice."
Cons: "Flying is painful"

Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"

Cons: "Lack of communication from the crew on the delay."

Pros: "Baggage drop agent in Oakland excellent Great A319 w power outlets Thanks"

Cons: "Provide food would be better"

Pros: "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
Cons: "Wish they had a gluten free snack, still that's really not a big deal at all!"

Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."

Pros: "Very timely. Boarding, take off, landing - all on time"
Cons: "Their restrictions for carry on size... had to check my small suitcase because it was over their size limit. I was able to carry it on on my trip going (fits perfectly in the overhead bin) but on the way back it was too big.."

Pros: "Great crew!"

Cons: "The lack of leg space didn't know it was that bad."

Pros: "Would I like everything"
Cons: "I like everything"

Pros: "Sears are comfortable and the entertainment is great as well."
Cons: "Not much to dislike."

Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"

Pros: "The ticketing staff in Lihue was excellent!"

Pros: "Movies and on time departure and arrival"
Cons: "Crazy uncontrolled child in row across from us."

Cons: "They lost our baggage and communication was terrible"

Pros: "Terrible"

Pros: "Everyone was so nice"
Cons: "They didn't give me a drink"

Pros: "Everything smooth. No hang ups"

Pros: "Movies"

Pros: "Check-in went fairly smoothly."
Cons: "Crew (stewardess' were quite crabby)."

Cons: "Delays and no communication on transfer options"

Pros: "Nothing"
Cons: "Hour late crew rude"

Cons: "Didn't have food or entertainment so I was neither pleased or displeased."

Cons: "I NEVER TOOK THE TRIP I WANT MY $$ MONEY BACK"

Pros: "Got pretty much what I expected from economy."
Cons: "Lack of planning for carry on bags."

Pros: "TV screens on the back of each seat with tv and movie selections"
Cons: "Crew member at the gate told me my perfectly sized carry on bag was too big and it HAD to be checked.. wasn't too happy about that as I purposely brought a carry on to avoid Baggerly claim."

Cons: "Systems were down so they were just taking boarding passes at the gate, no room for carryon bags seemed really unprofessional boarding"

Pros: "Taking off and landing."
Cons: "Boarding was slow. Seating was cramped."

Pros: "Nothing"
Cons: "Everything!"

Pros: "Price and schedule."
Cons: "Do not like how this or any airlines board passengers."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Everything!"
Cons: "Nothing!"

Pros: "not beat up"
Cons: "people trying to get extra carry on on"

Cons: "Departure to late hard to get other fly conection ."

Pros: "Last-minute price"
Cons: "The 3 1/2 hour layover"

Pros: "Nothing"
Cons: "Uncomfortable. No entertainment."

Pros: "We have no other complaints. It was all good."
Cons: "There was no air conditioner on the airplane . made it very uncomfortable ."

Pros: "I slept the whole way!"

Cons: "Todo"

Pros: "Overall good.."
Cons: "Good............."

Cons: "There were no usb jacks to charge phone."

Cons: "Equipment problems"

Cons: "Missed it do to late take off"