Daily cleaning, installation of cabin HEPA filters on flights from Qingdao
|November||Best time to beat the crowds with an average 9% drop in price.|
|July||Most popular time to fly with an average 60% increase in price.|
Average price round-trip
|$944||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,095 active cases of COVID-19 diagnosed in US and 0 deaths as of Feb 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the United States.
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Scores according to KAYAK customer reviews
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Cons: "Late departure. Rush to connect."
Pros: "Nice attention and good food. Plane and seats are confortable"
Cons: "Delays, took my hand luggage into the hold,"
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Cons: "Flight cancelled"
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Cons: "lost baggage"
Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Pros: "Everything is alright"
Pros: "Everything OK"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Cons: "You are almost always late!"
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "Wifi on Board"
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "Very friendly crew"
Pros: "In flight food was enjoyable"
Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Pros: "Good efficient flight crew friendly and helpful"
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Flight was on time and quick and comfortable"
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Pros: "The crew were pleasant"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "They were awesome."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "It was very comfortable"
Cons: "The crew was great"
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "In general, it was ok"
Cons: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."
Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
Cons: "Tight seating"
Pros: "Stewardesses were so kind and friendly on this flight, it was a very positive experience."
Pros: "Nostalgic plane ride"
Cons: "Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space"
Pros: "Roomier seats overall, the headrest screens and USB ports are great!"
Cons: "We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)"
Pros: "Flight was not overbooked Flight left early & arrived early No delays from AC"
Pros: "My 15 minute nap"
Cons: "The male crew member seemed to be having a rough day."
Cons: "Temperature varied widely throughout the flight. Entertainment system down for over an hour. No fresh food left for the back of the plane - Late departure."
Cons: "Employees very poorly trained in dealing with problems. While our flight was okay, the previous flight was overbooked and a number of transferring customers were bumped because their flight was late. I understand this is common practice, but the employees handled it VERY poorly, even yelling at the passengers when they voiced their dismay at what was going to be a very long layover after a very long international flight."
Pros: "Friendly crew, good food and comfortable seats"
Pros: "Service is good"
Cons: "Film selection is ok."
Pros: "Flight attendant was great"
Cons: "Overbooked flight. Only able to board because someone missed flight. Delayed flight by over 30 minutes."
Cons: "See above."
Cons: "Flight was about an hour late due to crew problems."
Pros: "Didn't crash"
Cons: "The seats for economy were way too small...we felt crammed into our seats and crowded the entire flight. We didn't like all of the extra fees compared to West Jet that we flew on our way home. Food vouchers were pre purchased and the crew records were not updated."
Pros: "It was fine. :-)"
Pros: "The price was good and connections were well-timed, and my seat-mate was a nice guy!"
Cons: "There was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."
Pros: "I thought prices were reasonable."
Cons: "Didn't have some of the food."
Pros: "Flight crews were great."
Cons: "Ground crews and Air Canada's booking system caused no end of trouble. Weather started the problem but human error meant an incredibly stressful rebooking, requiring three agents at ticketing plus the IT help desk just to figure out what the agent I had reached over the phone had done. In Quebec City not nearly enough agents to check bags; huge lines, people being shunted to the front so they wouldn't miss their flights."
Cons: "No legroom at all. Try to squeeze far too many passengers."
Pros: "We were already delayed by alot"
Pros: "Our flight attendant, Sabrina, was fantastic. Quite friendly and helpful. You can tell she loves her job. She patiently answered questions and made the flight really pleasant."
Pros: "Crew friendly and helpful. Short flight. Great service (got a soda and pretzels on a 30 minute flight)"
Cons: "Small, worn plane."
Pros: "Short flight. Simple. Smooth."
Cons: "There was a short delay because crew was caught up in security."
Pros: "It was a very short flight, but with all the weather issues in Seattle at the time, they did everything they could to get us off on time (maybe even early) to avoid air traffic control delays."
Pros: "I was really tired and the plane was full but I could nap. Baggage came quickly."
Cons: "No free meal because not technically an international flight I guess."
Pros: "We liked the entertainment options and the crews were very friendly."
Cons: "We didn't like not having blankets on the round-trip flights between Seattle and Toronto."
Pros: "Not really stands out as a positive."
Cons: "Overall came across as not up to the standards of other carriers."
Pros: "Very fast."
Pros: "I flew Seattle to Vancouver to Montrail to Nice. Sept 2 2016 on the way home I flew Nice, Frankfort, Calgary to Seattle Sept 12, 2016"
Cons: "Food from McDonalds would have been 10 times better than food they served. I ate only 2 bites and it smelled bad and made me feel nautilus."
Pros: "Media and staff very good"
Cons: "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."
Pros: "I liked that I was able to pick my seat. I love the exit row."
Cons: "Being woken up. But it was for a good reason. Personal safety."
Cons: "Air Canada closed the door ten minutes before departure although the knew we were in the terminal trying to get to the gate. Air Canada charged us $315 for a flight two hours later."
Cons: "For the price, the length and the fact that it was an international flight. I would have expected not to be required to paid for luggage and to have some food been provided to us. In particular, after the return flight was delayed considerably due to airplane issues."
Pros: "Roomy seats"
Cons: "All the flights left late. Not enough room for carry on luggage. No free booze on International flight"
Pros: "Flight was on time.Seats were comfortable with adequate leg room."
Cons: "There was no snack offered, just food for sale, and it was a long flight. Also there were several movies listed in the entertainment guide that were not available on the entertainment system. There were not many movies available at all."
Pros: "I enjoyed the selection of movies that they had."
Cons: "Seats are wildly uncomfortable and cramped. I guess that is what you come to expect from flying, but man does it suck. Longer flights, over 4 hours, should include a complimentary snack. It is a long while to go without food, and paying 5 bucks for a small pack of candy is a bit ridiculous."
Pros: "Lovely crew."
Cons: "Seating is tight for anyone with long legs over 6 feet tall."
Cons: "Seats did not recline. It was one of the least comfortable flights I've been on in th past few years."
Cons: "We lost our connection by 20min because of waiting at customs were placed on the next available flight, bourded and them waited for over an hour inside the plane for a couple of customers that where stuck at customs."
Pros: "Their 787 is indeed a dream to fly! The flight felt much shorter than on other airplanes."
Cons: "Their website didn't work for checking in, then their offices were closed most of the time, with no 24 hr support, leaving me high and dry on several occasions when I needed to check in, and when I needed to make a special meal request."
Pros: "Always seems to happen with some leg of an Air Canada flight....and they couldn't find my luggage, so delayed my boarding at Customs, too."
Cons: "3 mechanical problems. Two missed flights. 16 hours late. Lost luggage. The crew sent us at wrong place, we were stuck in a room until 6:30 am. We had to sleep on chairs. Everything that could go bad went bad. Will never ever fly with Air Canada again. That is a promise."
Cons: "They overbooked the flight and would not allow me to board even though I had booked my ticket months in advance."
Pros: "Efficient flight got us there on time."
Cons: "Food was expensive."
Pros: "Flight was on time. Was able to move from my assigned centre of row seat to an aisle seat, which however was I'm the last row outside the toilets. Checked bag came quickly in Seattle. Descent was gradual enough, or something, that my ears, which normally hurt excruciatingly from about 20,00-10,000 feet, barely bothered me."
Cons: "Check in, customs, etc in Toronto was a series of long long lines that took nearly 1.5 hours (not AC's fault but an unpleasant aspect of the trip). Plane was full and very cramped, impossible to get up and walk. The tv monitors on my side/half of the plane conked out midway through flight."
Pros: "Air Canada's cabin attendents make the journey bearable. Keep these people at all costs, becauae they are doing a fantastic job."
Cons: "I prefer the old-fashioned seatback monitor to rental ipads."
Pros: "The t flight was completely uneventful-the best kind."
Pros: "Service was great, food provided on our international flight was delicious and more than plenty. Beverages were tasty, the check-in and boarding process was very smooth and well organized. My wife and I definitely had a great experience."
Cons: "USB outlets at seats, footrests in first class"
Cons: "The cabin pressure gave me such a migraine, I couldn't think"
Cons: "Friendlier service."
Cons: "The plane was just too darn hot and the fans were barely working. All of us were melting."
Cons: "Seats where horrible, the plain was delayed and no one made announcements regarding the reason or any updates, the plain felt cramped"
Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"
Pros: "Better staff"
Cons: "Still terrible"
Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."
Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Pros: "Very smooth fligh and very friendly and helpful staff"
Cons: "The seats were extremely crammed and there were no movies or shows without purchase"
Pros: "On time"
Pros: "Service and flighr smooth"
Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."
Cons: "My seat had garbage on the seat, on the floor and in the front pocket"
Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."
Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."
Pros: "Everyone and everything was great"
Cons: "Staff was not overly friendly and carried few smiles."
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Pros: "Cheap fare"
Cons: "Staff was rude and it was some what ok"
Pros: "The morning cookie was good."
Cons: "It was dirty."
Pros: "Alaska's coach seats were a dream compared to united"
Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"
Pros: ".same as above."
Cons: "Second leg was delayed an hour to replace an O2 tank in the back. I understand that things break, but waiting an hour for a "simple fix" is a bit much"
Cons: "Again, upgraded to first to be more comfortable now that i had food posioning, the seats were so hard my back and butt. Not doing that again."
Pros: "I arrived"
Cons: "Tsa yelled and embarrassed me for no reason, expensive food, janky airplane, no ammenities"
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."
Cons: "Charge for tv!"
Cons: "I nearly missed getting a cup of ice as the refreshment cart went up the isle. The attendant tried to give me a small sack of "snacks" instead. I had to repeat myself, over the back of our seats, two more times before I got my cup of ice. I said Thanks! But the look on the attendant's (male, black) face said I wasn't "welcome"."
Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."
Cons: "Having to pay for Internet sucks"
Cons: "They lost my suitcase."
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Pros: "While waiting in the terminal for everyone to board and the plane to be cleared you got your options of watching everything on the Direct TV headrest screens. It was interesting to see what people watched at 1am (4am my time)."
Cons: "Received another handful of snack mix, which was fine. At least I knew not to eat it this time. Once the plan took off, the headrest screens asked you to pay some ridiculous amount of money to watch them for the hour that we were on the plan. I wasn't surprised, but I never found out who killed the lady in my show. Bummer."
Cons: "Horrible overlay"
Cons: "My luggage got lost! No water offered!"
Pros: "it was very comfortable"
Cons: "No room in the seating, nor in the overhead."
Pros: "same as above"
Pros: "I would like to have a movie for free"
Cons: "You had to buy food or snacks and buy tv connection seats are super uncomfortable"
Pros: "Lining up in groups"
Pros: "Large plane very comfortable"
Pros: "Costumer service"
Cons: "Time late"
Pros: "Food - Free dinners even for economy class. Entertainment - Every seat has a TV that offers multiple languages and tons of blockbuster movies from a variety of genres. They also offer many television shows in multiple languages and genres and video games. Roomy- The seats are as non-roomy as any airplane. However, the flight attendants don't give you any trouble when you want to just get up and walk around and talk to people. It gives the plane a roomy atmosphere. You can go to spacier sections of the plane to hang out."
Pros: "Boarding was not on time and passengers were bused to a remote location for boarding airplane"
Cons: "Provide WIFI and new released movies"
Cons: "Indian food could've been better."
Pros: "Price and journey time"
Cons: "1. Halt at Beijing (4.5hrs) was a bit too long 2. Boarding needs to be based on seat#/section#. Can't be single line for all passengers which creates chaos (people stand in 1 queue for almost an hour to board) 3. Meal option reserved/requested (hindu veg or indian veg) was not correctly honored."
Pros: "Boarding was easy."
Cons: "Food ! Tasteless and bald.."
Pros: "Crew was great again."
Cons: "I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work."
Pros: "New plane Alert crew Comfy seats in economy Excellent cabin service on 12 hr flight"
Cons: "Awful food even when Muslim meal ordered before"
Cons: "missed connected flight"
Cons: "No entertainment"
Cons: "The same thing as above"
Cons: "The Airport crew send us back and forth to where we go for our missed flights.Wifi connection in Beijng Airport is available but cant connect at all . Food like the noodle meal should improve or can be replace to something better. Crew should be morev fluent in English for better conversation among passengers."
Pros: "Was fine for a short flight. "Western breakfast" was decent - 2 little pancakes, some scrambled eggs, and a (chicken?) sausage. Staff were kind enough to let us move to the front of the plane and get off first as we had only an hour to get to our connecting flight in Beijing."
Cons: "Crew's English needs improvement."
Pros: "Service was OK"
Cons: "They have us sit in airplane from 8 am till 10:45 am. In the airplane over 2 1/2 hours that is unheard of We finally arrived in shaman at 2 PM So we have for our steel late due to unknown reason After travel from JFK to Beijing China 15 hours and three hours layover +3 half hours sitting in the airplane that is just ridiculous"
Pros: "Good to have a footrest. Toilets in good condition."
Cons: "Low entertainment options Low quality of food. Same sauce used for both the meals. Didn't smell that great."
Pros: "Flight was smooth and food is average on the plane."
Cons: "Arrival in Beijing so late and missing the flight to go to Manila then we have to stay overnight there. Staffs at the airport very rude and does'nt communicate or explain what's going on. Brought to a dirty hotel without eating at 1am and have to take shuttle bus at 4am back to airport for 8.05 flight. Unable to inform my family about the delay because cannot sign on wifi. Very tired, exhausted and disappointed."
Pros: "Overall better than I expected but some areas need improvement. Food, entertainment and crew service."
Pros: "Plane was clean. Had electrical outlet between seats on one of my international flights (not the return flight). Left and arrived on time."
Cons: "Seats felt close together. Crew doesn't really return smiles. Food wasn't great. English movies that weren't "B" level were few on my first flight, better on my return flight. Not much refreshment in the 7 or so hours between meals. Did not have electrical outlets between seats on one of my international flights. English translations of announcements were difficult to understand."
Pros: "The food was really go and the flight attendants were really nice"
Cons: "Seats weren’t so comfortable so I will next time splurge on better seats"
Pros: "fast and convinient"
Pros: "Nice flight staff"
Cons: "Food was only passable"
Cons: "No tv on this flight. Kinda sucked but hey, first world problems. Overall it was just fine"
Cons: "Food was overly sweet and not much.. Flight was one hour late landing. Luggage took an hour to be delivered from the plane to passengers."
Pros: "people work in PEK is very helpful, but delay is way too much to handle."
Cons: "miss flight, miss flight, miss flight"
Pros: "restroom lines were less due to limited choice of drinks which turned out positive specially when flight was full."
Cons: "Had to call agency for confirming seats as web was never successful despite many try's. Agency in Washington was v good and helped. on long haul flights the choice of entertainment is poor. food could have been better"
Cons: "Luggage did not get on the same plane as me from Beijin to Seoul so I was without my luggage for a day. Received no apology from the airline."
Pros: "Experience during the flight was ok."
Cons: "Flight arrived on time...they wouldn’t let me on the plane...said the other plane already took off and I had to stay overnight in china...friend/famliy waiting at airpor"
Pros: "Plane clean crew very nice food good"
Cons: "I flew Alaska Airlines to San Jose and San Jose to Shanghai on air China. I was told by Alaska my baggage would be carried all the way through to Pudong airport. My baggage claim ticked showed that. When I got to PVG Pudong airport in Shanghai my baggage was not there they were not very helpful and difficult to understand. They told me they thought my baggage would come ther on another flight and gave me a form. By the next evening I had not heard from them. I emailed them again and I'm currently in Japan waiting to see if they will send me my luggage. Do not expect the kind of customer service in China as you would in the US or Japan.Shanghai airport is, at best, difficult to navigate...stay away from all the taxi solicitors."
Cons: "Seat too tight"
Pros: "safe flight, nice attendants"
Cons: "would like more room and better movies and better food for such a long flight"
Cons: "TOO hot in the plane! No personalized air vents. Seats are not comfortable."
Pros: "Staff was friendly and helpful. They were very accommodating and even found me a vegetarian meal even tho my request hadn't gone through. On time and on point."
Cons: "No negatives to report at all!"
Pros: "Flight is cheap"
Cons: "But then you deal with people who are rude."
Pros: "The flight and service itself was good and the flight attendents were very kind and orderly for having to care for so many people"
Cons: "The touch screen didnt work on my chair and when i reached my final destination the airline said they have lost my luggage and are trying to find it. That was three days ago"
Pros: "We were finally able to get home but..."
Cons: "we are still trying to contact someone in Beijing to help us get our security check items back and no one from China Air staff is helping to ship our items back to us."
Cons: "Bad and poor costumer service. Never again even if they were the cheapest or even if it's free."
Pros: "There is rudeness every step of the way on this airline. The gate was moved with no notice yet an email was sent, and with no service because I'm in another country and the airport didn't offer free wifi, we were clueless. Had we not looked just to doublecheck, we would've missed the plane. During the transfer the security might as well have frisked me in a room because they were THAT invasive and dumped all my stuff out of my case, smelling my things, throwing out whatever they saw fit without letting me know. this was jist a TRANSFER We let them know we only had half an hr.they didn't care. As a resuly we (along with 9 other passengers) missed the second flight. We went to Information and the lady waved us away and told us to go to security.We went to security and told her we missed the flight and her response was "so?" We went to the police we got generic direction that made us have to go back to them three times because they were so dry and rude; we had to become borderline irate to get any help. Once reaching the captain he greeted us with "What do you want?"At this point I was ready to blow. He finally sent us to the rifht person who was the warmest kindest person during this whole ordeal and helped us get a flight two hrs laters.. Next flight..You are cattle on this plane. Move, sit down, shut up. No ac for the first hr. Forget warm towel, you didn't even get a smile or greeting and i honestly don't care for such things but my flight coming with another airline was SO drastically different I guess I was caught off guard. This was a 12 hr flight, yet to get any service was like being annoyance. The stewardesses made faces if you ask for water. No one came around with coffee or tea or to offer water unless it was meal time. The food was sub par. The best part about it was that at least it was hot..but not all edible. They take your cups, leftover things you might be saving and toss without permission. I had an entire sandwich saved because hrs went by with nothing and they just grabbed it and threw it in the trash. When i brought it to her attn, she just kept moving. The bathrooms were unstocked and stunk. The whole experience sucked. Never EVER again."
Cons: "Please read above noted."
Pros: "That the plane took off and landed"
Cons: "Delayed. By an hour. Then we had to take a bus to the plane 15 minutes. Once we landed, we had a 40 min bus ride to get off the plane."
Cons: "Extremely poor food. Totally tasteless rubbish. Not at all what we ordered : Pure veg Indian food."
Cons: "wouldnt let our entire group on the flight after we all had seats because of a delay in our connecting flight."
Pros: "It was a smooth flight"
Cons: "Everything very friendly staff and it was a very comfortable flight."
Cons: "everything, dont book to justfly its a trouble"
Cons: "Getting in contact with Air China for seat assignments was like pulling teeth. They also wake you up every 3-4 hours for drink services and food. The food is nasty, if your sleeping they should let you sleep instead of waking you up."
Pros: "Flight attendants and crew were very helpful"
Cons: "Entertainment needed. Training for staff regarding mobile devices."
Pros: "The plane was more spacious than many flights I was on during my vacation."
Cons: "The flight was delayed because the plane was late to the airport and I nearly missed a connection."
Pros: "Newish aircraft and comfortable seats"
Pros: "The hot flight attendants"
Cons: "The ugly"
Airlines flying from Qingdao have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Qingdao
Masks required on board, masks provided on flights from Qingdao
Social distancing seating
Middle seats unavailable to book on flights from Qingdao
Testing for antibodies, testing for symptoms for flights from Qingdao
Waiving of change fees. Search flexible flights from Qingdao