Find cheap flights from Quintana Roo to Indiana
Round-trip
1 adult
Economy
Wed 4/19
Wed 4/26
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Good to know
Low season | September |
|---|---|
High season | July |
Cheapest flight | $137 |
Average price round-trip | $437 |
Good deal round-trip | $307 |
Good deal one-way | $194 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 12% increase in price.
Flight from Cancun to Indianapolis
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Quintana Roo to Indiana
Top 5 airlines serving from Quintana Roo to Indiana
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29331 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "Delayed"
Cons: "Crew was abrasive and put off by people asking for service. Monitors had to be rebooted 3 times. Ran out of water and snacks."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Cons: "Almost 3 hours delayed"
Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Pros: "The crew and staff were friendly. The flight was full so they checked our bag at no additional charge."
Cons: "They had no earphones for the flight from Cancun."
Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"
Pros: "The flight timings and the arrival time"
Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"
Pros: "Good movies; nice crew"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "Nothing."
Cons: "I missed check in (not flight) by 5 minutes. Delta did nothing. I called Aeromexico. After 30 minutes on hold they told me there was nothing they could do. Called Kayak, you guys said you couldn’t do anything. Finally I got some 3rd party phone number I was given by Kayak. I called the number and it was not in service. In all my years using this app this was the biggest disappointment ever!!!!"
Pros: "Direct flight from CDG to IND."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Cons: "The schedule was not good and I was needed to take later flight than I ordered."
Pros: "Flight was on time, flight attendants were very nice and professional."
Pros: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Cons: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Cons: "Everything was great"
Pros: "Everything went fast & smooth"
Cons: "No leg room"
Pros: "Delta personel were wonderful and helpful both flights"
Cons: "Flights were continually changed both on route to Cancun and on the way back"
Cons: "Did not like being assigned a seat next to the bathroom and having an aisle full of people waiting to get in."
Pros: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Cons: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "Friendly staff. :)"
Cons: "Longer flight with no WiFi or video. :("
Pros: "Great entertainment offering plus liked that I was able to charge my phone at the same time."
Cons: "Nothing to add"
Pros: "We flew Delta. My husband fractured his ankle and got a cast the day before our flight to Cancun. No turning back Our seat assignments had us separated on some segments and also at window and middle seats. On all flights we were bumped up to comfort seats with an empty seat next to us for his cast and the final flight home put in an earlier flight home to avoid a six hour layover! Delta really went over and beyond expected."
Cons: "Kayak sent me an alert to our flight telling us we left from Terminal S in Atlanta. After several joyvrides on the tram we found out there is no Terminal S!"
Pros: "Crew was nice"
Cons: "Plane smelled strongly of urine whenxwe boarded and for the next 6.5 hours."
Pros: "I loved that I was able to get home! The crew was nice."
Cons: "It was very very warm in the plane. The entertainment unit was lacking."
Pros: "On time arrival"
Cons: "Nothing"
Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"
Pros: "Flight was fine."
Cons: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."
Pros: "Not a good experience. Crew was unhappy, disengaged, seemed too busy and buried."
Cons: "NEverything seemed hurried and frenzied. Airplane was dirty when we boarded."
Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"
Pros: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Cons: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Pros: "Nothing"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Pros: "Crew was friendly and helpful. Flight smooth and quick."
Cons: "Gate change and departure time change not reflected properly on boarding pass. Problems with gogo in Flight."
Pros: "Delta’s crew were professional"
Cons: "Uncomfortable seats, reclining only about an inch is not enough for a 5+ hr trip"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Cons: "For a competitive price charged by almost any other airline for the same distance, there was no lunch on a midday international flight? That is terrible. To make things worse, the entertainment screen was broken. It did not respond to touches. More of an ordeal than entertainment. To top it all, the current flight info (e.g. time at departure & destination, flight duration) was all wrong. Not a pleasant experience."
Pros: "I Love flying on Delta especially since I'm often upgraded to Comfort or first class."
Pros: "Loved the customer service & movie options"
Cons: "The flight only had snacks for free; wish sandwiches would be given for lunch"
Pros: "Everything"
Cons: "Nothing"
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Cons: "The fact that booking with kayak wouldn't let me pick my seats and traveling with 2 kids under 4 it made it very stressful trying to figure out how we could sit together or even the same end of the plane."
Cons: "space"
Pros: "Planes on time."
Pros: "I paid more money to take the 14:40 flight rather the 15:15 which was $100.00 USD less, to find out my flight was delayed by 45min.. seat didn’t recline and was just a bad experience"
Cons: "Flight was delayed."
Pros: "One of the flights at least had onboard movies."
Cons: "Better organization, And no discrimination from the airport staff at Mexico City. Including the lack of information given (sign showing on time) when clearly there was a 3 hour delay and the gate number kept changing and none of the staff knew what was going on"
Pros: "Plane"
Cons: "Food"
Pros: "Nice staff"
Cons: "Plane was late, missed connecting flight. Hotel for Mexico City was 2 star and small food voucher."
Pros: "service excellent,staff excellent."
Pros: "The meals and flights attendance were great"
Cons: "The AC on flight 748 for some reason it wasn't cold enough. No entertainment on the seat. Maybe is older air plane."
Pros: "Being served a delicious glass of orange juice during taxi to takeoff."
Cons: "Entertainment center was broken on my friends and my seats and Classe Premier was full so we couldn’t move. Sandwich was “bacon” but there was almost nothing in between white bread."
Pros: "On plane entertainment was great, along with the charger port for phones. Leg room was great, seats comfortable and even served free breakfast and gave complimentary headphones. Very nice trip."
Cons: "Not organized enough. Had to rush to second flight because 1st flight was delayed"
Cons: "The signage for flight gates should be more timely. Some flight gates were not posted until minutes before scheduled departure times."
Pros: "Everything but the screaming babies was great."
Pros: "No hassle."
Cons: "Food was awful...did not even eat it."
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary."
Pros: "Sales rep understanding"
Cons: "Sales rep unable to provide compensation when company delays flight for many hours or a day"
Pros: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Cons: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"
Cons: "El vuelo fue cancelado y se tardo 5 horas en salir. Nos hicieron dormir en las bancas del aeropuerto sin indemnizacion!"
Cons: "The flight attendent gave my seat away and placed me in a seat where the tv was broke. The. Later I was ignored when I tried to ask for water."
Cons: "Changing flights is becoming Aeromexico’s normal practice, but if you want to change (even if you paid full price in Fiart Class) they’ll charge you for it. They should review their policies."
Pros: "Landed safely :-)"
Cons: "No veg food option at all. I had to survive the whole journey on peanuts. Audio sockets were broken, couldn't watch TV. The tiny TV screen was too far to see as well :-("
Cons: "Transferring in Cancun is a terrible experience."
Cons: "I will never fly with this airline again. I missed my original flight so they cancelled all of my flights without my permission and resold my seats. Talk about making an easy $2k without doing absolutely nothing. I paid for another flight to get to Mexico to fly to el salvador when they told me that they cancelled everything. Now I am stranded in Mexico on Christmas and they don't care."
Cons: "Our terminal changed the same day we left. We got off at terminal 2 in Cancun only to pay for a taxi to take us to terminal 4. Then we left 1 hour and 45 minutes late, therefore, extending the total trip."
Pros: "Aeromexico is great air company"
Cons: "The waiting at the airport for 3 hours when it was only for a 30 minutes flight"
Pros: "Crew was nice and friendly."
Cons: "went to Cancun and out of the four flights, only had in flight entertainment once. Ac was barely working and in terms of beverages it was only coke, sprite, water, coffee or juice. Seen better selection on every other airline I've flown in. Seat cushion barely there."
Pros: "Nothing"
Cons: "Food was terrible and seats are uncomfortable"
Cons: "All of the flights were delayed on our trip to Cancun from SFO. One of the flight delays caused us to miss our connection from Guadalajara into Cancun. They did not have any other flights to Cancun that day so we were put on a flight into Mexico City then finally to Cancun. We understand things like this happen with travel, but the lack of compassion for the situation was shocking. They were not apologetic at all! The lack of communication in English added to the frustration. This was our first and definitely only time we travel with Aeromexico!"
Pros: "They rebooked us on a non-stop united flight"
Cons: "Charging ability, a movie, free bag would be nice"
Pros: "Comfort"
Cons: "The flight changed. The terminal and the flight number changed. No information was given. Information desk had no idea."
Cons: "Delayed more than one hour"
Pros: "Good service."
Cons: "N/A"
Pros: "The food, crew, and level of comfort provided"
Pros: "Good legroom"
Cons: "Aeromexico is rife with delays, every single flight i have taken in the last 4 days was delayed - it is budget airline but it was too painful to have 2 missed connections, 5 delayed flights and extended waiting at airports. Never again."
Cons: "Our flight leaving cancun connecting to mexico city on our return to LAX had a time change that no one contacted us about. Our flight was scheduled to leave at 5:36pm, yet when we got to the airport we were told that the flight is actually at 4:25 and that we might not get on the flight. The gate agent was very rude to us when we were upset and asking questions about why our flight time changed and why we weren't told."
Pros: "Movie selection was pretty decent"
Cons: "Seats very uncomfortable, flight attendant had an attitude because i asked her to help me out with my head phones. Had to ask twice because she told me to give her a minute mean while she was running her mouth with the other flight attendants in the back of the plane."
Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Cons: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"
Pros: "There was nothing to like about my experience."
Cons: "I booked round trip ticket's to Cancun from NYC. I had a change of plans . I needed to add my 2,4yr old to my trip.The Aromexico agent wanted to charge me over 1000.00 for the two children, to travel with me even though online the tickets were $200.00.They would not let me book my tickets online because the children were minors even though my ticket was already bought. I ended up purchasing tickets on delta to get to Cancun. However I was under the impression that I would return with Aeromexico on the round trip ticket I had already bought.NO! according to Aeromexico even though you buy a round trip ticket if you fail to use 1 leg of the trip you loose both ways WHAT! Then they refused to allow me to speak to a supervisor it was hands down the worst experience I have ever had with an airline in the 30 yrs that I have been traveling internationally. I would paddle boat rather than use this air again."
Pros: "Not too crowded"
Cons: "We didn't know the gate number until after boarding time. We boarded very late. Couldn't get comfortable in the seats"
Pros: "2 hours delayed. Unbelievable"
Pros: "The pilots seem to be very skilled at landing. All planes touched down very smoothly. This may be an odd observation, and no one would really mention this - but it's important to point this out."
Cons: "Overall, Aeromexico is a very poor quality airline. Flight delays meant we lost a day in Cancun - and there was little or no communication from anyone regarding next steps. There is no coordination, no organization, food and coffee were of poor quality, and it an airline to be avoided at any cost."
Pros: "We arrived safely."
Cons: "Flight was delayed by an hour waiting on connecting passengers to clear customs. Boarding was disorganized and chaotic."
Pros: "The seats were extremely comfortable. They provided free entertainment."
Pros: "everything."
Pros: "Meh"
Cons: "The airline reps were not very nice and they kept changing the gate"
Pros: "Great flight & service!"
Pros: "very helpful flight attendant crew"
Pros: "Entertainment. Every seat had their own tv."
Cons: "Turbulence."
Cons: "We were early arriving on both legs of our flight, which was nice. Charlotte Airport staff was rude as usual, so nothing new there. Overall, we had a great trip."
Cons: "We left an hour late ."
Cons: "Fly faster"
Pros: "Smooth. We will definitely fly AA again."
Cons: "Why are seats so small?"
Cons: "The flight was late with no explanation. The incoming equipment was at the gate in time."
Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"
Pros: "Nothing."
Cons: "Sat on the ramp for an hour with no A/C, no water. Jaded crew. Not good overall."
Pros: "The crew and plane was great"
Cons: "The first flight was delayed causing me to miss my second flight and having to spend an extra night at my layover location but the airline accommodated me accordingly with a room and flight the next morning Dallas airport was a shambles not being helpful at all with the people who were delayed"
Cons: "Plane was delayed 3 hours, then delayed 30 minutes more because a flight attendant went to the wrong terminal. AA offered food to us, but this was after I had purchased food from a restaurant in the terminal. Would have been nice to at least offer free WiFi on the flight."
Cons: "Was very cold on fight,"
Pros: "Worst flight crew in business class ....super lazy"
Pros: "The jet"
Pros: "Crew had great personalities"
Cons: "Late to leave and arrive"
Pros: "good"
Pros: "On time, clean airplane"
Cons: "Boarding system very odd"
Pros: "Very cool touchscreen players on the back of each seat."
Cons: "The lights were on 90% of the flight...a night flight."
Pros: "Good boarding and on time departure."
Cons: "1) Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move. 2) Very poor attitude of crew member when asked a question when she was serving drinks. She had a very unpleasant face, and her attitude was like she was not happy on what she was doing"
Pros: "That I had no issues. Timely, staff accommodating, area cleaned."
Cons: "Had no concerns..."
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Pros: "Nothing, okay the movie"
Cons: "Flight attendant in back rude from start to end for no reason."
Pros: "The crew members had a good attitude, pilot in particular"
Cons: "Two cancelled flights, a dozen delays, and 14 hours of travel later I finally had to rent a car and drive home."
Cons: "see above."
Pros: "The crew was very nice and helpful."
Pros: "Boarding was a breeze and crew was friendly."
Cons: "Seats didn’t recline, TVs didn’t work, and no WiFi available."
Pros: "Nothing"
Cons: "Awful boarding and baggage policies"
Pros: "Only thing I like we got here early."
Cons: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"
Pros: "Free Wi-Fi"
Cons: "The crews aren’t very kind. Average service."
Pros: "Came around a few times with drink service. Friendly crew"
Pros: "Very nice crew. Thank you. I get to see my family."
Pros: "Movie was the only positive side of the trip. Cramp seats."
Cons: "Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce."
Pros: "Power kept me working, big value to me"
Pros: "Left on time Nice flight attendants Arrived early"
Cons: "Runway time in New York"
Pros: "unAnnounced gate change"
Cons: "Running in airport"
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
Pros: "Clean, quiet, nice staff"
Cons: "Was late"
Cons: "A little bumpy"
Pros: "Great announcements by lead flight attendant."
Pros: "Everything went smoothly"
Cons: "Nothing"
Cons: "Sat on the ground for an hour."
Pros: "Check-in went fairly smoothly."
Cons: "Crew (stewardess' were quite crabby)."
Pros: "The leg room in first class."
Cons: "Meal was not good."
Cons: "The flight was incredibly delayed."
Cons: "Ticketing agent was rude"
Cons: "Flight was very late. Boarding was not good!"
Cons: "Do not bring blankets!! And the staff not nice"
Pros: "Flight was early both ways. Pleasant experience"
Cons: "N/a"
Pros: "Easy boarding and smooth flight."
Cons: "No individual screens. Limited and unhealthy food options."
Pros: "Crew was very accommodating"
Cons: "Nothing"
Cons: "The cabin was so hot it was miserable!"
Pros: "Flight was fine. Just like any other."
Cons: "Nothing stands out as being good or bad. But I think all airlines are super cramped these days."
Pros: "Boarded, departed, and arrived on-time."
Cons: "The movie selection was a bit thin and wasn't updated from the previous month's selection."
Pros: "Was told there was a delay of 15-30 mins at check in. Flight was actually delayed 1.5 hrs. Would have been nice if they explained why ahead of time."
Cons: "More food options. Almost wasn't able to buy food. Was told they ran out by the time they reached us in the back of the plane. Luckily they had one left. It was luke warm at best and my husband and I split it."
Pros: "The pilot"
Cons: "Everything else"
Pros: "Crew was friendly"
Cons: "Bit of turbulence due to weather"
Cons: "2 short a trip to serve food"
Pros: "Quick boarding, friendly, well done"
Cons: "None"
Pros: "We left early and they gave me a set of headphones because I couldn't find mine."
Cons: "Cramped and would have liked the whole soda for a 3.5 hour flight. TV should have been included."
Cons: "Ok"
Pros: "Call me immediately"
Cons: "Call me immediately"
Pros: "Pleasant staff. All smiles and very agreeable at the gate and checkin, but..."
Cons: "This new unassigned seat fare that offers the "cheapest rate" also doesn't allow a checked bag. What this means is that you have to do two separate searches to compare the basic economy price and the upgraded economy to see if the difference is less than a checked bag. It makes the booking process unecessarily complicated, so much so that I'm just going to exculde United from the list of airlines when I do a search on one of the aggregators"
Pros: "Overall it was a good experience."
Cons: "No inflight entertainment at all. Not even music."
Pros: "Comfy plane, ease of connection"
Cons: "Nothing really"
Pros: "That we landed safely!"
Cons: "Temp was cold, they had no blankets to use, ran out of hot meals by the time they got to our seat"
Pros: "Crew were friendly and helpful"
Cons: "Seats are tight, food is a few pretzels."
Cons: "3 delays"
Pros: "Boarding."
Cons: "Very hot in the salon. Very dirty in the toilets. And very uncomfortable seats."
Pros: "Very professional crew"
Pros: "I had requested boarding assistance for my husband who has difficulty walking at the present time. I could not believe how attentive everyone was. A wheel chair and attendant were waiting for him in Cancun and in Newark. We were wheeled through customs and to baggage claim. The attendants did not leave us until we were at the door ready to exit the airport. We could not have been treated any better. Looking forward to next week's hip replacement and future travels with United."
Pros: "The captain continually updated is as we were waiting for a gate to enter."
Cons: "The wait in SFO was long. The plane was warm without air circulation. My connecting flight was not held for me and actually departed 10 minutes early. I had to wait 4 hours for the next flight at which I was told they would seat me at the end of boarding. I was never seated and after repeatedly asking was told they would get me on the next flight. Poor customer service."
Cons: "Legroom"
Pros: "The first plane had enough leg room"
Cons: "That the plane needed to be changed due to something being wrong with it. On our flight from cancun, Mexico to SFO we had to stop in Houston to change planes. One of the guys working at the security check point was very mean, raising his voice to people, grabbing their and also my stuff out of their hands, some of my stuff fell on the floor and got stuck in the rolling thingies. I hope I found all of it, not sure. I'm not sure how this happened, shouldn't planes be checked thoroughly before heading out!?!? This all is a big mess and very upsetting (literally just cried for 20 minutes). Sincerely, Sabrina Jungclaus S.jungclaus@gmail.com"
Pros: "On time"
Cons: "Nothing"
Pros: "Wish kayak would provide some sort of point system to keep me using this app solely and not browsing around ."
Pros: "crew was pleasant, flight was on time, we were kept updated by the pilot re weather conditions, etc."
Cons: "no free snacks, seat didn't fully recline, limited leg room"
Pros: "flight attendant guy was nice."
Pros: "It was ok"
Cons: "It was ok"
Pros: "I'm shocked to find united airlines uses such thin seats. You can pay for upgrade but those seats are the normal old seats that weren't comfortable to begin with. Now the seats are even worst."
Cons: "Seating was too compact"
Pros: "The flight was very delayed into Newark due to weather, but the service and updates were good."
Pros: "Same as for first leg"
Pros: "Boarding process was easy"
Cons: "Had us planeside check our roller bags but had at least 4 overhead bins around us that ended up being empty. They then took a substantial amount of time to unload the plane side checked bags. I was toward the rear of the plane and still had to wait."
Pros: "The flight & the crew were great."
Cons: "Not everyone likes rock-hard crackers."
Pros: "Nice airplane"
Pros: "Fine. Wish my earlier one wasn't so delayed."
Pros: "Everything"
Cons: "Same as the first one"
Pros: "Ahead of schedule and pleasant"
Pros: "Everyone was very accommodating! Thank You."
Cons: "on the way there we had TV. On the way back we had to take a different route (which added more time for the trip)and we did have a TV on the head rest or even movie showing. Also one snack that has three crackers isn't worth handing out. It would be nice to be able to enjoy the snack."
Pros: "Nothing. I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "Luggage Lost on 4 Apr after I came to my destination Indianapolis. I reported my lost luggage on the same day at Airport at United airlines office. Its been 10 days and no one has followed up yet on my lost luggage. I have to call United Airlines Customer Care everyday to get a status on my report. No follow up is made on the lost luggage. They have asked to file claim which will also take 8-10 weeks to process. All these experiences has made me and my friends not to prefer United Airlines for Travel."
Pros: "The evening before our return to US from our vacation in Mexico, my husband lost his passport. The Cancun airport crew, including Paz and Raphael, worked with US consulate (on a day they are typically closed) to get permission for him to board the return flight. Otherwise, we would have had to stay two more days ( until monday) to go to the consulate. THANK YOU, United!"
Pros: "Great free movies in first class."
Cons: "The first class crew was not very warm or welcoming. The outgoing flight from IAD set the bar high -- they could've spent less time gossiping and more time remembering my drink order."
Pros: "I liked that they made it to my destination on time."
Cons: "Everything costs money on top of the tickets I purchased. To compete with other airlines they are going to have to start including food, baggage, and entertainment for free especially on international flights."
Pros: "Free entertainment because of the bother"
Cons: "Having our flight delayed. The pilots were still in Houston when we boarded the plane in Cancun. Sat on the plane 2.5 hours before they cancelled due to staff being over the limit of hours they could work. Surely this could have been realized before they boarded us! Very sloppy management of us on the plane, getting off the plane with staff saying "we don't know what's going on""
Pros: "I like that the flight was quick and convenient!"
Cons: "There should have been free entertainment considering the short length of the flight. There was no beverage service."
Pros: "The ground crew gave ZERO guidance. Never made announcements. Until they finally told us they found a plane and we would be boarding after safety check. Then announced 10 minutes later flight crew had timed out and flight was canceled."
Cons: "NO COMMUNICATION."
Cons: "Can’t lean seat back. No entertainment, no WiFi, pay for everything."
Cons: "Everything"
Pros: "I liked that our flight was a little ahead of schedule."
Cons: "More comfortable, wider seats that recline. In-flight entertainment. Free drink/snack"
Pros: "Quick and easy check in."
Cons: "With visibly injured foot , I struggled putting luggage in overhead bin and flight attendant stood behind me calling out but offered NO assistance. The same when unloading. Customer service should not be compromised for economic fares"
Pros: "Short flight"
Cons: "Not even a refreshment without cost."
Cons: "No dislikes, everything went smoothly."
Pros: "Nothing"
Cons: "What was suppose to be a 5 1/2 hr flight with a 45 min layover in Indianapolis turned out to be 13 hrs due to several aircraft maintenance issues including cracked cockpit window, flat tire, damaged cargo hold and an arragent crew. Supposed to land in Orlando at 6 pm arrived at midnight. Should have read Frontiers reviews before I booked on them, never again."
Pros: "The price was good and they do a good job Boarding. I like that they offer a direct flight To Cancun."
Cons: "Packed in like sardines. They offer nothing No drinks, no food and no entertainment. Everything thing is an extra. Learn to pack light. When you add the extras it’s not much cheaper than"
Pros: "Didn’t have any mechanical issues"
Cons: "Airline charges for everything, seats are uncomfortable, airlline won’t allow you to occupy exit row at any time without a $50 fee. Most airlines accomdate taller passengers."
Pros: "Low fare"
Cons: "Small seats no leg room"
Cons: "Great to have the inflight wifi, but couln't download the United app to use it until the flight was over!"
Pros: "The flight was on time. No delay."
Cons: "I did not like paying for checking in a bag and paying for the seat if you check in early."
Pros: "Nothing!"
Cons: "Will never fly frontier again. Poor service, surprise charges, and scary flight. The SEATS DONT EVEN RECLINE! Zero technology, not even FM radio on a four hour flight. American or Virgin is the only way I will fly. I hope they go bankrupt... Absolutely horrendous experience, worst ever on 40 years of flying!"
Pros: "Efficiency"
Cons: "If I had realized there was a $45 charge to carry on a bag, I would have paid the $20 extra for a more comfortable or direct flight, with a seat that reclines and room enough to open your laptop.. Will never fly Frontier again."
Cons: "I thought the flight attendant, could of been a little more helpful when a baby vomited and mom was trying to clean everything, they acted like it was the most horrible thing, they did bring her towels then left."
Cons: "I was NOT informed of the additional cost to the carry on luggage,,,I have never experienced that before in travel. It was a small bag that could literally pass for some women's handbag!!! Cost more to carry on than check in??? Also, on my flight to Ft Myers, there was a family with several young children (Twins under 4 yr, a 5 yr old and 7 yr old?). They were NOT seated together...not even the twins. Different rows for each member of the family...The flight attendants did NOT help, so as passengers, we moved around to accommodate the family's needs. One of the twins was quite upset and not feeling well, so the mother was holding her and the flight attendant stated that she was required to be seated in her own seat. On my flight back, the flight was sold out...I boarded the plane and realized someone was in my seat...I didn't not care, nor did I require any specialized seating. I informed the attendant and she did nothing until I asked her..."Where would you like me to sit" She shrugged her shoulders, so I asked the person in the seat to check her ticket and I would seat in her seat. The attendant verified that seat and said "Good" The gentleman in the seat beside me was traveling with a toddler, who during the trip needed a diaper change. Unfortunately, there were NO places to change her, NO suggestions from the attendants, so I got up so he could use my seat to lay her down and do what was necessary. After completing the task, NO attendant asked for his trash or came with a bag to dispose of the dirty diaper. Simple acts of kindness and using common sense would really be a benefit..."
Pros: "Cheap flight"
Cons: "Crew kept talking about people having heart attacks and that they would not want to help any passenger that was ever having a medical emergency."
Pros: "Larger seating was available."
Cons: "Additional charge for carry on luggage. No entertainment and no "free" food. The adds on (seat/luggage/food) put the cost of flying with Frontier to the same level as the airlines that don't charge for additional "things"! So why wld you fly "discount " if in the end you pay as much...possibly more than the competition!"
Cons: "Lost my bag, 48 hours later it was delivered but after a long trip you would just like to have all your stuff in one place once your back home."
Pros: "Flight was on time"
Cons: "The plane had trash all over the floor and under the seats"
Pros: "Great crew - the safety messages were handled with humor and concern and it was so funny! Take off and landing were so smooth - all flights should be this great! Thanks so much!"
Cons: "I was unable to print my boarding pass in advance, but the gate attendants for both flights were very accommodating and helpful. The floor of the plane was really dirty, too. Sometimes that can't be helped and not a big deal - all other things considered."
Pros: "Flights were on time. There was no line to print my boarding pass. It all went very smoothly! To top things off, my last flight cost $300 less then the other flights on Kayak! I was super pleased!"
Cons: "Paying $40 for a small carry-on"
Pros: "Nothing"
Cons: "Cancelled flight for days in a row. What sort of airline schedules their only flight out of Indiana before busses from Bloomington can get there and after the last bus for Bloomington leaves. After multiple cancellations they didn't even refund my full ticket price."
Cons: "the charge for luggage too expensive, I'll never use this airline again."
Pros: "The price"
Cons: "The seats didn't seem to be as comfortable as other airplanes I didn't know when buying my ticket that I would have to pay for my luggage. Not until I was reading further did I know it would have been cheaper to pay at time I bought my ticket/"
Pros: "The flight attendants were nice. We were on time."
Cons: "We wish we would've known about them charging for carry on bags ahead of time. We would've consolidated. Instead, we were surprised at the gate when we were informed that EACH carry on would be $40 EACH way! That added an additional $160 to our trip and was more expensive than our checked bags ($30). Then upon boarding, we were seated in a row without a window, and the tray tables are TINY. They charge extra for EVERYTHING, even water. After flying Southwest exclusively, all of this came as a surprise to us. We also have TSA Pre-Check, but the woman that checked us in said "she didn't have time to look it up", she seemed clueless."
Pros: "I had no idea that the "inexpensive" flight I was buying would have so many hidden fees. My choice was to either pay for my second carry on or to check it for a fee. No other airline I fly requires passengers to pay for their second carry on. Additionally, when I checked in, I was asked to pay for my seats to ensure that I could sit next to my companion. In other words, seat price wasn't included in the ticket price either. How was I to know this when every other airlines includes it! Also, there were no complimentary snacks (peanuts, pretzels, etc.) nor drinks (sodas, etc.). Everything had a fee. I was also very unimpressed by an agent at the ticket counter who was flirting inappropriately with me. It was extremely unprofessional and made me uncomfortable. In all, I was incredibly disappointed with Frontier and will never fly the airline again."
Pros: "overall very satisfying. havent flown in a number of yrs and things have changed a ton. Ur team did a great job. Booked thru Kayak. One suggestions would be a little more forthcoming with additional costs on website. For us newbies. I will fly Frontier again and have a better understanding of the exp. Thanks for 2 nicely done legs. appreciate the effort and the product"
Pros: "The crew was fantastic! The seats were comfortable for how minimalistic they were. The flight was delayed due to all earlier flights being delayed from weather, but the crew made up for that disappointment."
Cons: "If I didn't bring a jacket to put behind my neck, my head and neck would have been very uncomfortable. We sat in the plane for almost an hour before it departed (partially due to weather and partially due waiting for water to arrive to be pumped on)."
Pros: "The crew was friendly and helpful."
Cons: "Had to sit on the tarmac about 30 minutes on arrival in Indianapolis because another aircraft was at our gate. Why couldn't we have gone to a different gate? Arrival was at about 9pm and the airport wan't that busy. This was uncomfortable. Would have been a good time to hand out free snacks and beverages or drink coupons for a future flight."
Pros: "Cost effective"
Cons: "Seats extremely uncomfortable... but you get what you pay for"
Pros: "My first experience with Frontier, it was okay."
Cons: "The level of understanding in regards of cheaper flights mean increase on other ends, but to pay $40 for a carry-on/$30 for checked-in baggage is a blind-sided downer. One gets what one pay for."
Cons: "Bagage policy is BS. Unless you fly with just the shirt on your back, they are going to charge you more that ticket price, and tell you luggage wont fit to get you to unnecessarily check it."
Pros: "plane interior seemed clean and temperature was comfortable,"
Cons: "hidden costs, difficult to contact airline for exit row seating, original booking did not disclose $80 extra for an exit row seat, don't mind cost of food or adult beverage, but at least a glass of water or a cup of coffee would have been nice, confusion at check-in - we are not frequent fliers so better signage would have helped,"
Cons: "No offer of free water. Flight attendant only asked if we "would like to purchase any snacks or beverages" and then moved on."
Cons: "Beware of the $75 charge for bags over 50 lbs. We were not aware of this policy until checking the bags in at the counter. Would have been better to take two small bags rather than one big one. Because of this we will look for other airlines when booking in the future."
Cons: "I did not like the hidden charges of carry-on bags and seating."
Pros: "The plane was new and clean, the staff was efficient."
Cons: "The seat was really uncomfotable"
Pros: "All of the flight attendants were fabulous. They were very kind and happy and helpful."
Cons: "Because the baggage was unloaded so slowly we almost missed our connection. The only reason we didn't was the next pilot had to land at another airport and then we waited for 2 extra hours. When we did arrive in Salt Lake we had to wait another 45 minutes to get our baggage so that we could go home."
Pros: "On time"
Cons: "The seats did not recline at all on 2.5 hour flight in the middle of the night. Legs, back and bottom were extremely sore afterwards and I was able to get no rest for my 1.5 hour drive home. Comfort is not a priority for Frontier"
Pros: "Quick boarding process, and I love that there's no baggage fees for military."
Cons: "That drinks and snacks aren't free. Also that the flights are super early in the morning or extremely late at night."
Cons: "I didn't like the 3.5 hour mechanical delay that we had where we eventually ended up switching planes. If there was a mechanical issue, we should have switched planes an hour after the issue wasn't able to be resolved. Your stewardess with the gray hair was unpleasant as well. There were no features on this plane so the passagers had the option of just sitting there or sleeping. Not even your basic airline snacks (peanuts, crackers) were complimentary. This was very "nickel and dime" like. I also don't care for the fact that you have to pay for your carryon, which is more expensive than checking a bag."
Cons: "All flights were delayed, my luggage was lost, the only airline where soda cost money."
Pros: "Plane was clean and flight was uneventful."
Cons: "Left Orlando over 1 1/2 hrs late. Gate crew kept announcing that our replacement plane would be arriving "shortly" but it turned out to be much longer than expected--could have communicated better."
Cons: "Crew members were overwight and kept bumping into me while I was seated in an aisle seat. Crew was unfriendly. Flight was delayed an hour. Seats are not comfortable. Was charged 45 dollars for a carry on. No beverages or snacks served on flight."
Cons: "Delayed 5.5 hours"
Pros: "Cost of the flight was substantially less than another airline I was looking into and it was a nonstop flight, whereas the other airlines had 1 or 2 stops. Both flights were on time...everything went smoothly. Flight attendants were very pleasant."
Cons: "Paying for a carryon was unexpected; it adds about $35 each way), but you are able to carry a smaller bag at no charge."
Pros: "Great flight but no frills and you cant lean back in your seat."
Pros: "Almost missed my flight so that sucked"
Cons: "See above"
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