Find Cheap Flights from Raleigh-Durham to Washington Reagan-National (RDU - DCA)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The only saving grace were the extremely helpful people at the front desk of American Airlines that worked tirelessly to get my boyfriend and I on a flight to New York for our event that night.

I did not take this flight in the end because I got a call AS I WAS BOARDING that my flight was cancelled from Washington to New York and was advised by the American workers at the counter to not get on the flight to Washington since there were less flights to New York from there than RDU.

The on flight attendants were very courteous

The flight was delayed and no information was available for my connection. When I went to the gate to ask about my connecting flight I was ignored. And the gate attendant behaved as though I was bothering him.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.