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Being on time would be a good start. Every flight I had was delayed making it very stressful.

More or less, this seemed like a mismanaged group of great people who would crush at this job, if only they were given the resources to do so.

Flight was cancelled last minute, had to change and buy another ticket to united airlines, made it 10 minutes late to my international flight and couldn’t get any reimbursement what so ever due to “Weather”, yet all other airlines except south west were running Just fine. Every single time I fly Alaska, it’s a huge delay or cancellation. My hope is that more people avoid this airlines all together until they actually improve.

The staff was extremely helpful and accommodating. The only thing I could have done without was the long layover in between flights but I was going to a less popular destination so it was understandable.

Flights were on time, easy boarding, comfort, flight was smooth.... Best travel experience I have ever had

Complete flight rebooked and 6 hours delayed. Zero accountability from the airline or Kayak for the issues and I’m injured which is why I opted to pay more to fly than drive because it’s painful to sit or stand too long. What was supposed to be a 3ish hour travel day turned into a 9 hour excruciatingly painful experience that has left me in worse pain than when I initially started.

It was a quick flight, but coffee would have been great!

Upgraded to first class both times .The flight attendant Spicy Tim.was excellent and very amusing.

Pretty disappointing as we did leave Seattle two hours late.

It was an easy flight. However we did have a few delays, mainly due to weather