$535 Find Cheap Flights from Reno to Reykjavik

our Flight attendant Tina was great and she made such a difference in a very disappointing "First Class" experience. Seats weren't much larger than the ones in coach, there were NO FOOTRESTS, one of the reasons we paid a premium price for a 6 hour flight. The charger for the phones didn't work in our row so I had to plug it into the row behind us and there was no free wifi, so my wife and I paid for it and it was mediocre at best. Lastly there were no screens to watch movies, There was nothing 'first class" about this Alaska Airline experience , except for Tina! They just charged a lot more money for what on other airlines would qualify for the improved economy class. Very, very disappointed.

Departing flight for our weekend trip was cancelled due to weather which meant our return flight was useless. The whole thing was difficult to get support through but Alaska did recover and was able to reimburse us for the flights yesterday. For some reason, Kayak was not kept in the loop, adding to the confusion.

i canceled my return flight package with Alaska Airlines. Customer Service was excellent and assisted me to cancelled both of our reservations and returned the payment in full. that is excellent service and understanding and empathy of the customers' needs. i like Alaska Airlines and recommend AS to everyone.

They changed the flight time from 4:00 to 1:50. We missed the flight because we did not know. We were not entitled to any sort of refund.

After landing in Seattle, 3 hours waiting to find parking space do to driving problems. Very uncomfortable.

My only complaint was how far it was from plane to baggage claim

Snacks for our toddler could have been better, front the standpoint of variety but that’s not any different from other airlines.

The flight was delayed by 2 hours for “routine maintenance”and because of that I arrived much later iso my Uber ride home was $100 when it’s normally $50.

The airport crew and on board experience was fine. The problem with Alaska air is that there is zero customer service over the phone when you’re trying to buy your ticket or change anything.

More or less, this seemed like a mismanaged group of great people who would crush at this job, if only they were given the resources to do so.