Delta is always a wonderful experience. A clean plane and the crew is really friendly.
Air travel sucks. It continues to be awful for all airlines. No shame on delta alone.
Everything went well and was good. Nothing exceptional, but no complaints either. Cheap seats are pretty comfortable.
De planning was an absolute mess. We were never told that we weren’t at the gate and that we had to go down unstable stairs and then hop on a bus. People were falling, we couldn’t tell who was in charge. Overall terrible communication that ended up leaving a bad impression at the very end of the experience.
Bathrooms dirty sinks clogged. No one seemed to clean them. Plane very old
Long line to check bags. Curbside check-in was closed. Seat back monitor was not working.
Left on time. Arrived on time. That’s all i ask.
AC barely worked on a 50 minute flight. It was very warm the whole flight. Flight was very bumpy and hard landing.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
My flight was very clean and the location was comfortable. The service was great. A satisfying flight!
Easy of boarding, helpfully staff at check in, surprisingly comfortable seating
My flight time was changed without any notification to me which ruined my time sensitive plans so I ended up completely changing my travel plans and no reimbursement.
Terrible. Our first time back on United for 10 years, the seats in Polaris class are small and uncomfortable. They have squished too many people in to get more $$$. The staff are not friendly and not wanting to accommodate. I asked for two salads rather than a main meal and was advised no we wont do that. Then asked what I would like for breakfast and given something else anyway. I will not be flying United International anytime soon.
Food should be changed in menu Many muslims travels in this airlime they need to add one Halal meal
Smooth flight. As always dinner could have been more generous. Breakfast was great.
Moody attendants that can barely look up at the passengers. I’m all for people having an off day, but you can tell some Untied Airlines Employees have lost their zeal for their jobs
Great checkin experience and flight crew were very friendly and helpful
Staff did not care, and very clearly did not want to be serving passengers. Requests were ignored repeatedly. Toilets filthy. Bins were just trash bags hung around the place that were never emptied. It was a challenge to even get a glass of water on a 14 hour flight.
Got automatically assigned a middle seat, unless I fork out extra money for seat assigment.
Flight was diverted to Canberra because Not enough fuel to circle on Sydney’s skies waiting for showers to pass. After that everything went wrong. It took forever to put fuel. Once back rolling, we stopped short of takeoff because crew had reached maximum work hours per shift. Back to gate we waited and waited in the plane with no water and no food - a total of 4 hours. Received contrasting news about the follow up of our trip. Finally we disembarked but our luggage could not be processed there as not enough custom agents. We ended up on buses and arrived at Sydney airports after a 3 hours trip. There we had to queue in line with 240 more passengers to file a lost luggage claim. We received the luggage after 48 hours, many of which spent holding with non-existent United customer service. Never able to speak to an actual person during those long phone calls. Finally on a chatline I could talk to a baggage agent, who filed another report as our luggage did not appear anywhere in their system. Thus it was surprising to get it back.
