Flight attendants were super chill and the flight was comfortable. They provide passengers with lots of bottles of water (two or more even); yay for hydration!
Pros: "Great crew and staff."
Cons: "Gate team at PHX departure was a bit short and delayed the flight by over 40 minutes while offloading passengers from the previous flight. Also boarded most of the flight before they boarded the Comfort+ area. If I would have known that, I would not have paid for the upgrade."
Pros: "Yes, turned out perfect"
Cons: "Awesome accomodations, delta really cares about your needs. Thank you!"
Pros: "On time and comfortable."
Pros: "Crew were great. Cookie was good. Seat was comfy to sit in upright."
Cons: "Leg room was poor, flight was overcrowded, seatback wouldn't recline, there simply isn't enough width to the seats in the middle of each row. This should be a perk to balance the perk of a window on one side and extra leg room in the aisle on the other."
Pros: "The staff were lovely."
Cons: "no covid-19 precautions were taken. It was a packed airplane didn't feel comfortable"
Pros: "Plane was new and equipped"
Cons: "In first class we had beef jerky for breakfast"
Pros: "Staff was really friendly. Everything went well."
Cons: "Late taking off. Late arriving. Tiny plane, no entertainment system, took everyone's carryon. Had to wait to get carryon back."
Pros: "Crew was great"
Cons: "Last second gate change was confusing and poorly communicated"
Pros: "On time, clean and comfortable"
Pros: "I had been travelling for 2 days with a bad back & everyone was so helpful with my situation."
Pros: "Crew was amazing once again. Friendly and engaging."
Cons: "Atlanta concourse and gates need more work for cleanliness! This is just respecting your customers safety and wellbeing. Unfortunately having customers not being respectful with how they leave the area they were sitting a mess can make your jobs that much more challenging. Trash cans are not far away!!!"
Pros: "Friendly, patient and helpful employees."
Cons: "Nothing could have been better. We traveled economy and were treated like 1st class."
Cons: "No leg room on this plane"
Pros: "The crew was amazing!"
Cons: "We were delayed by several hours"
Cons: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."
Cons: "I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !"
Pros: "I felt safe on this flight. Middle seats were empty, plane seemed clean, masks, etc. were in place. I flew Sun Country a few weeks prior to this and flight was overcrowded and COVID precautions were way insufficient."
Pros: "Smooth flight early arrival crew was excellent"
Cons: "Nothing I enjoy delta"
Cons: "This was a great short flight."
Pros: "No middle searing."
Cons: "The tv did not work. The temperature was hot the whole flight. No airflow."
Pros: "The crew really was amazing. Friendly. Communicative."
Cons: "It was at a good pace"
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
Pros: "Crew was very welcoming and nice"
Cons: "There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly."
Pros: "Very professional crew. Nice equipment. Very pleased."
Pros: "Professional crew, Good service , comfortable seating, fine entertainment."
Cons: "First time traveling abroad, it was a unique experience and a learning one."
Pros: "The crew on both legs of our trip were nice and accommodating."
Cons: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Cons: "No milk available."
Pros: "Matt was great. I had an exit row so it was comfortable."
Cons: "Deplaning takes FOREVER"
Pros: "It was quick"
Cons: "The head sets cost $2 There wasn’t food served It was very cramped."
Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"
Cons: "I fly regular this was an excellent flight"
Pros: "The crew was helpful and seemed genuinely nice. The seats felt a little narrow"
Pros: "The crew were kind and courteous. The seat was comfortable."
Pros: "Crew was extremly helpful, friendly and happy."
Pros: "Very friendly crew"
Cons: "Lack of subtitles on available movies & series"
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Cons: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."
Pros: "Entertainment options"
Cons: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Pros: "Free movies helped make the flight go faster. Also when possible my girlfriend and I were seated together despite having seats assigned at the gate."
Cons: "Being in zone three meant checking bags on every flight. That's a side effect of picking the cheapest tickets so not really Delta's fault but it says that I have to put something here."
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"