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Round-trip
1 adult
Economy
Sun 3/5
Sun 3/12
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Good to know
Low season | February |
|---|---|
High season | December |
Cheapest flight | $173 |
Average price round-trip | $686 |
Good deal round-trip | $242 |
Good deal one-way | $127 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 14% increase in price.
Flight from Providence-TFGreen to Medellín Jose Maria Cordova Intl
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Rhode Island to South America
Top 5 airlines serving from Rhode Island to South America
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19432 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Pros: "Great comfort and friendly crew"
Cons: "It was great!"
Pros: "Good entertainment"
Cons: "Leg room!"
Pros: "The whole experience was better than our departure flight on another airline."
Pros: "I was able to sleep the whole flight thanks to the eye mask and ear plugs. Keeping me informed about the delay."
Cons: "Nothing at this time."
Pros: "Great crew"
Pros: "Crew and pilots were very friendly"
Cons: "Sat on a hot plane for over an hour while they sorted out an electrical problem. We would have been much better suited waiting to board the plane."
Pros: "Nice room"
Cons: "Food service"
Cons: "It was way too hot in the plane."
Cons: "Great Airline... Need more options to select in Complimemtarry Healthy Snacks ..."
Pros: "The gay guys on the crew were very funny and entertaining."
Pros: "Everything was great"
Cons: "Lower fees for checked luggage!!! Not to follow other airlines charging for the first suitcase. Thanks"
Cons: "Flight crew had to be switched out. Delayed a few hours-very little communication regarding delay."
Pros: "Everything"
Cons: "I had to pay again for the extra luggage I had already paid on the flight Because I had chosen the blue plus option and at the airport they say I paid only blue"
Pros: "Peaceful Great crew I just love Jet Blue"
Cons: "Can’t say"
Pros: "Crew was great, smooth flying."
Cons: "Plane is older and worn down"
Pros: "The crew was excellent. Extremely good service"
Cons: "Nothing"
Pros: "Can’t ckmplain about a thing. Except my TV did not work.. but there was free wifi (FlyFi)."
Pros: "We were very happy with our first experience with Jet Blue and look forward to future flights. The customer service was exemplary!!!!"
Cons: "We had to pay a little bit of money to upgrade our flight and now we found out that if we apply for the one credit card of theirs the fee would be more then refunded over the year."
Pros: "Leg room! 2 snacks!"
Cons: "Would like more movie choices."
Cons: "Boarding was delayed 45 minutes due to maintenance issues"
Cons: "THE TWO SCREAMING KIDS THAT SAT BEHIND AND ACROSS FROM ME. THE MOTHER DID NOTHING ABOUT IT AND THE FATHER DID LESS. WHY CAN'T THESE RUG RATS FLY ON A FRIGGIN' PLANE WITH JUST SCREAMING KIDS? JUST A SUGGESTION FOR YOU SUGGESTION BOX. OTHER THAN THAT, THE FLIGHT WAS FINE."
Pros: "The crew members were great- really friendly and accommodating."
Cons: "Turbulence. But like... nobody can make that stop so basically it was perfect"
Pros: "The ease which they handle boarding"
Cons: "Delay"
Pros: "Leg room was good, comfortable."
Cons: "A 4 hour delay with no explanation as to why. Also don't like that you don't give earbugs for the entertainment."
Pros: "The crew was friendly and courteous despite dealing with several young infants"
Cons: "No dislikes"
Pros: "the flight was 3 hours late, but I appreciate the $75 credit you offered!"
Cons: "my screen wasn't working, but the flight attendant moved me to a new seat when I asked"
Pros: "great crew and gate staff"
Cons: "tv choices were lightweight: would have liked something more interesting/serious"
Pros: "The JetBlue staff was very attentive, and we reached our location quickly! Definitely will keep JetBlue in mind for future travel."
Cons: "N/A"
Pros: "Fast & efficient boarding and deplaning"
Cons: "Less than courteous customer service at FLL terminal that morning. Not sure if the personnel had not had their coffee yet, but 3 of 4 agents we encountered were not very friendly in the way they attempted to help us resolve a baggage situation. In the end we paid extra and carried on otherwise we would miss our flight. The TV screen on my seat did not work; thus no entertainment for me."
Pros: "I helped a girl who missed her flight and the attendant was very helpful."
Cons: "Cost of checking in a bag. The first 50 lbs. at $25.00 is fine but if you are 1 lb, over 50 lbs. having to pay $100.00 is to much, maybe $50.00 for 51 lbs. to 70lbs. and so on."
Cons: "The tv screen had a loose connection and was flickering like a strobe light. Would have been great if not for that"
Pros: "Perfect, the Jetblue staff was always helpful !"
Pros: "It was fast and got there on time"
Cons: "Wi-Fi was poor"
Cons: "I missed my flight i spend longer than an hour in the line to get to the gate they never call for passengers or call names they were selling the tickets to other people didn't wait for people who got their tickets in advance, they say is not our fault that all those people missed the flight we not giving any compensation or hotel, I had to come back to New York paid for hotel and without my luggage worse experience in my life."
Cons: "No movies 6 h flight"
Pros: "Flight departed and arrived on time, Jetblue staff were very friendly and nice plane was clean!"
Cons: "everything"
Pros: "The crew was fantastic. Thank you!"
Pros: "JetBlue never fails, one of the best airlines around"
Cons: "Service!!!!"
Cons: "No reason was given for last minute flight cancelation. The same flight showed open reservation for a higher price."
Pros: "Departure on time"
Pros: "Good legroom. SeaTac has great eating area. Flying into LGB is really nice."
Cons: "Full flight, center seat."
Pros: "Most room on an aircraft in the last 10 years."
Cons: "The reception of the in flight TV was poor"
Cons: "Flight was cancelled with no explanation why"
Pros: "There wasn't much to like. The entertainment selection was decent, but considering that it crashed continually throughout the flight, and then stopped working halfway through, selection didn't mean much."
Cons: "Wifi - didn't work the entire flight (nor did it work on my outbound flight either). Entertainment system - kept crashing in the middle of watching movies, and then ultimately stopped working altogether (with 4.5 hours left in the flight). The seats are TINY - I've flown Mint class several times, and while it's great that they've created such an awesome experience up front, the coach experience has REALLY suffered."
Cons: "People at check-in at Jetblue did not show any interest at all in helping clarify why you did not provide me with three boarding passes I needed to reach my final destination. Unfriendly, poor service and poor communication."
Pros: "Delayed 1.5 hrs, then sat on plane for two hours before being returned to the gate, re-boarded 45 mins later and sat on the plane another hour before finally taking off. We were supposed to leave at 10.40, we didn't leave till around 4."
Pros: "There wasn't much to like, except I had the row to myself."
Cons: "There was a four hour delay. Flight turned into a redeye. I intentionally avoided a redeye when buyinf the ticket. The flight crew and jet blue employees at the airport were amateurs. They had no empathy for the frustrated passengers. It was a mess. When we finally got on the plane it was filthy. It's the most mediocre flight experience I've ever experienced, and I've been all over the world."
Cons: "Cabin too cold and poor snacks so 1980’s."
Cons: "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."
Cons: "Sitting in first class"
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Cons: "Small plane, feels cramped"
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Pros: "Nice service"
Pros: "Flight attendant"
Cons: "Bathrooms were filthy"
Cons: "No"
Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."
Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."
Cons: "N-S"
Cons: "original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover."
Pros: "The A/C worked, that's about all"
Cons: "Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable."
Cons: "... on top of that I kindly requested to speak with a supervisor and i was denied it. As a customer I deserved that. I would a ticket with Aerolineas and nowhere it said it was delta. I followed the baggage allowance explained on kayak website and on Aerolineas Argentinas. I took a bicycle which is free and i pay $100 to packed it as Aerolineas wanted. When I arrived it was a Delta flight and they told they don't allow bicycles and that i had to play $150. Aerolineas website and kayak clearly says that bicycles were free on my flight. I show the agent my ticket and that no where it said delta to consider what he was saying since it is an alliance but i was not informed about it. He said no and after wait there for a while before boarding i kindly ask to speak with a supervisor and the denied it and disappeared. I request a refund of my fee to you for providing incorrect information."
Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Pros: "Entertainment choices were excellent, many new movies available, so I was able to see movies is been meaning to watch. There were drinks available."
Cons: "The air vents barely trickle out any air anymore. No relief to be had. Airline crews say hi and goodbye but that doesn't make them friendly."
Pros: "Very comfortable seating!"
Cons: "The landing was a bit rough. Lol"
Pros: "Quick"
Pros: "The fact that I was so relaxed."
Cons: "The food"
Cons: "No food, just snacks and no place close to the gate to eat."
Cons: "7 hours delayed. Poor front desk worker, nice flight attendants!"
Pros: "Good snack selection, plane departed on time, no issues."
Pros: "Flight was very quick. Boarding was very fast for such a small plane."
Cons: "Turbulence. Tiny carry-on area, tiny bathroom. Makes sense for such a small plane though."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."
Pros: "I like Delta's onboard entertainment, Delta Studio. I also like that I can use wifi messaging onboard. The flight attendants did an excellent job as usual. I was in First Class so that was nice. I like the ice cream for dessert. I like the snack variety in First Class."
Cons: "For first class the seat pitch is not great. I had a steak, it was dry. The rest of the meal was OK."
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Pros: "Loved the easy check-in process, bag drop-off, boarding and flight."
Cons: "Not applicable."
Pros: "The flights were smooth, it was an easy process"
Pros: "The crew was very accommodating and the newer plane was very very nice!"
Cons: "no complaints"
Pros: "Mu seat!"
Cons: "My baggage took for to long to arrive"
Cons: "The flight is delayed 3.5 hours."
Pros: "The food on the flight from Venice to Atlanta was excellent! And the flight attendants was really friendly and helpful. My movie screen froze up and our attendant rebooted it right away."
Pros: "Pilot and crew were extremely friendly, though it annoyed me how I was seated in the rear when I only had 20 minutes to get to my connecting flight."
Cons: "The coffee tasted altogether horrid--only saving grace was the Biscoff, but even that had its limits."
Pros: "I was automatically upgraded."
Cons: "I was upgraded, which I appreciate very much. However, I was upgraded to a window seat. With my bladder situation it was comfortable. This is why I only book aile seats."
Pros: "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."
Pros: "Had to go through an extra random security check before boarding along with several other passengers. Looong flight, but expected when traveling that distance. Slept and watched movies. Best part: the pilot pointed out that Greenland was visible outside our windows as we flew over."
Cons: "Nothing. It was a smooth flight. Very comfortable."
Pros: "The stewards/stewardess were very helpful. The trip was very pleasant."
Cons: "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
Pros: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Cons: "No complaints!"
Pros: "Both check in and gate agents were friendly and helpful."
Cons: "The boarding process seems to have some hiccups...like everyone crowding the gate and the wrong people boarding at the different boarding times. This all began when airlines charged for baggage and carry on became the only way to travel without excess fees. There is not enough overhead storage for everyone to carry-on so let's go back to no fees for baggage. The boarding process will become smooth again."
Pros: "Service was good. Attendants polite. Information good."
Pros: "As of April, they have free small meals. We had a turkey sandwich which was filling. Later came a snack, just enough to tide one over until finding dinner."
Cons: "Seats still cramped."
Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."
Cons: "I chose my seats when I purchased tickets thru Expedia. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. Why? What causes this? I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Disappointed. I won't be choosing Delta in the future!"
Cons: "All was good."
Pros: "Painless"
Cons: "Price of food"
Pros: "First flight was not sold out which allowed me to change seats"
Pros: "Boarding was not a problem at all! ."
Cons: "The pilot was very rough maneuvering the aircraft. Starting from take off the pilot took off from a halt and accelerated so fast that I believe takeoff took 3sec or less. Also taxi into the airport about to land His maneuvering was Preety rough compared to the other two delta pilots that were perfect. There wasnt any food offered."
Pros: "On time"
Cons: "A very crowded flight"
Cons: "Food and entertainment"
Pros: "Good customer service."
Cons: "Pretty good all around."
Cons: "Well just some more variety of foods I guess"
Pros: "Great attention by the crew"
Pros: "Very good"
Cons: "Very good"
Pros: "super friendly crew and excellent service"
Cons: "seats that go fully flat in business class"
Pros: "Food and drink selection"
Cons: "Cleanliness of bathrooms. But it’s the passengers to blame . I felt like people did not clean after themselves"
Cons: "I want to separate the flight from from the airport service. Our (4) luggage were sent on a different flight. We arrived in Guayaquil and we were told that all our luggage was sent on the flight after ours. We left the airport 3 hours later."
Pros: "Everything was great"
Pros: "It ALL sucked BIG TIME!"
Cons: "TRAVELING ON ANOTHER AIRLINE"
Pros: "Crew was amazing and kept us well fed and hydrated"
Pros: "they were super friendly and helpful"
Cons: "my luggage could have arrived with me"
Pros: "Nothing"
Cons: "Food, entertainment and waiting time"
Pros: "The crew was amazing but the space very poorly"
Cons: "Could be better with more space and bigger seats"
Pros: "The free drinks:D"
Pros: "The crew onboard were so friendly and took good care of us. They worked hard to ensure everyone on board was comfortable."
Cons: "No televisions and by the end of the flight the garbage made the airplane smell awful!"
Pros: "Crew is attentive. Service is good. Food was decent."
Pros: "Crew"
Cons: "Copa Airlines has the worse entertainment system. I flew business and the food was pathetic. If you are sitting at the last two rows (out of four), they might run out of options for dinner and you are left without choices. I feel sorry for the crew that have to come to you and say "I only have left chicken ". Very cheap airline overall. I can't believe this is Star Alliance."
Pros: "The seats were so uncomfortable and impossible to sleep in. This is hardly worth the discount as you land so stiff and uncomfortable"
Cons: "Seat comfort and Design. Terrible for 9-hour flight. Plane configured to minimize bathroom space and maximize seats. Food entertainment and Liquor all cheap"
Cons: "I didn't have a seat from Panama to Sao Pablo, because they oversold"
Pros: "Everyone super welcoming and kind"
Cons: "The plane was delay"
Pros: "Crew"
Cons: "Seats"
Pros: "Excelente"
Cons: "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all. In the airports On the board for departing or arriving change every time the gates if you are not standing up there you never get in to the next departure. Over all NOT RECOMMEND"
Pros: "I have no complain about nothing . The food was good better than nothing . The crew are very polite very Alert with the passenger. The was excellent very pleasant."
Cons: "The Airplane is narrow a little uncomfortable when you need to get up and you have to pass by between passenger."
Cons: "Uncomfortable seats. I ordered Kosher meals, but they had only one of the two meals Kosher for me, so I pretty much watched everyone else eat while I couldn't. Besides, I asked three different flight attendants for white wine and none ever brought it."
Pros: "All service is good"
Cons: "I don’t have problem"
Cons: "air condition is too strong. Caught cold because of short of blanket"
Cons: "Food service was good. Staff were nice."
Pros: "n/a"
Cons: "select a seat when you buy your ticket, and make sure you checkin and get your boarding pass as soon as possible."
Pros: "The flight was safe and comfortable."
Cons: "Neither flight had individual TV screens, and a vegetarian option was not available by default-as it had been on the flight there."
Pros: "Crew and newer aircraft"
Cons: "Food could have been better in business."
Pros: "Food was good. Crew was efficient and friendly."
Cons: "I️ think the crew could have come around with drinks more than once in a 5 hour flight."
Pros: "Yet to be found"
Cons: "Long flight with no breakfast, poor selection of movies"
Pros: "The crew and staff were wonderful and professional"
Pros: "The crew was super nice"
Cons: "Again, international flight, cold, no blankets offered. No wifi or charging stations."
Pros: "I got the lowest price for the dates I wanted with Copa, 2 checked bags, short layovers, and full meals on almost every leg. We had in flight entertainment, a very friendly, welcoming and attentive bilingual crew on all legs, and... basically everything I would want in a flight. My 84 year old grandmother who flies almost yearly said this was one of her best airline experiences"
Cons: "On time. Food okay"
Pros: "Never late and new planes"
Cons: "Some confusion on the gate assignment in panama"
Pros: "Ha mejorado la comida que dan en económica, en especial par un vuelo tan corto. Las tripulaciones colombianas son más amigables y orientadas al servicio que las panameñas. Panameños: Wake Up!!"
Cons: "Ya es hora que inviertan en esto. Tanto en ejecutiva como en económica."
Pros: "I loved the free entertainment - variety, newly released music and movies, and games. Leg room wasn't bad. Food served was a nice addition."
Cons: "Seats felt worn and sloped uncomfortably, the service left more to be desired from the stewards and I'm not talking 1st class style but just being simply courteous and SMILE. Boarding took so long, they made us all leave the waiting area and rescan everything and took our water bottles - even one I just bought not 10 minutes ago, seal not even broken. All of this even though we already went through main security scanning, etc. prior to arriving to the gate."
Pros: "Loved Copa!"
Cons: "Didn't love that the reservations was changed"
Pros: "plane was comfortable"
Cons: "Flight attendants weren't polite"
Pros: "Everything went well. It was nice that the flight was not overcrowded and there was room to sit comfortably."
Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"
Cons: "You leave the plane hungry after 9 hours if you don't bring your own food. Overall food was scarce, dry and bland. My vegetarian food request was not taken into account."
Cons: "Now they turn off the air conditioner. Terrible so hot. Dont bring any more a decent food"
Pros: "Professional service w/a smile. Free booze cart too!"
Cons: "Plane was to small to fit everyone's luggage"
Pros: "Boarding was ok"
Cons: "No entertainment screen and no free wifi. They let you sign in to their entertainment on the phone, but first of all the screen is small and it drains the battery of the phone and not comfortable. It would be great to have screens in all airplanes. Also, they give a pretzel and a bottle water, no other snacks and soft drinks are available."
Pros: "The crew was awesome"
Cons: "Every time I fly out of Scranton I’m delayed horribly this time it was so bad I’m stuck in a hotel for the night."
Pros: "Excellent crew staff helping elderly handicapped man. Thank you from Team Trump."
Cons: "Snack would have been nice. Haven’t eaten since 6am before we left providence"
Pros: "Great crew, clean plane."
Cons: "Wish we had beverage service back soon."
Cons: "Great flight"
Pros: "Customer service was excellent, flight was on time."
Cons: "Nothing for this flight."
Pros: "Crew was great."
Cons: "Between mechanical, weather, lightning, fueling/routing delays; I have been pushed back at least 4 hours from my original arrival time at my final destination."
Cons: "Flight delayed over 2 1/2 hrs causing missed meetings"
Pros: "Short flight."
Cons: "Flight got delayed several times. Had to reschedule flight."
Pros: "They have Wow Bao in the airport."
Cons: "Being allowed to fly on the plane."
Cons: "Delayed more than 2 hours"
Pros: "The crew was very attentive. The seat (as I am sure you know) is not 100% comfortable. One of those little pillows that some airlines provide would have been appreciated as I need a bit more back support."
Pros: "Crew was great"
Cons: "Delayed rerouted delayed again horrible airline this is why I stopped flying American"
Cons: "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."
Pros: "The flight attendant was very nice and tried to make our long delay tolerable"
Cons: "Why do you board a flight when the airport has grounded takeoffs? Just to meet some stupid metric for on-time departures, you make 100 people sit in the plane for 2 hrs, when you could have just let them wait to board. Misery."
Pros: "Flight attendant was great, plane was comfortable and clean"
Cons: "No WiFi, it was delayed, bags came off a different belt so we didn’t find them for 30 minutes... but at least we found them"
Pros: "Crew was very friendly."
Cons: "Seatbelt was far too short for someone plus sized."
Pros: "The flight was on time. The crew was friendly."
Cons: "Too little legroom."
Cons: "Overhead bins were full before my seat, so bag had to go in one behind me and it was a disaster trying to get it when it was time to get off the plane"
Pros: "No problems, arrived early"
Pros: "This was our first time flying Avianca. The flight attendants were attentive and helpful!! We will definitely fly Avianca again to Colombia!"
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "Crew was good"
Cons: "Baggage took 40+ mins unacceptable"
Pros: "very nice crew"
Cons: "small jetcraft"
Pros: "No breakfast"
Pros: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Cons: "Turbulence"
Pros: "Nothing"
Cons: "It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville."
Pros: "Good choice of movies."
Cons: "Being so late"
Pros: "Had no problems. Everything went smoothly thank God."
Pros: "boarding process"
Cons: "seats feel crowded. the actual seat is very uncomfortable, they lack padding."
Pros: "Food & Entertainment were good. Thankfully the crew seemed to have waited for us."
Cons: "We were late, so some guy took my seat. Attendant was annoyed that I didn't just take any open seat. I wanted the seat I purchased, near my wife. The other passenger didn't gain anything by taking my middle seat as he travelled alone."
Cons: "The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment."
Cons: "Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again."
Pros: "Adequately handled the 13 hr delay."
Cons: "Flight delayed 13 hrs for mechanical problems. Seems to be an ongoing problem w/ American Airlines now."
Pros: "We were delayed because of weather yet the crew kept us aware of what was going on and still got us there on time. Great crew. Very polite and professional."
Cons: "Nothing."
Cons: "No volé en LATAM si no en AA y en esta compañía al principio no sabían sobre mi reserva y cuando si, no pude hacer el checking online, sino solo en el aeropuerto , en ambos vuelos"
Pros: "Fabulous crew and service, absolutely fantastic."
Cons: "Having to get off!"
Pros: "Flight departed on time.our trip out there was disappointing , causing us to get there very late costing us money."
Cons: "Airline did not notify us that as of 10-15-16 the Samsung Note 7 phone could not be bought on the plane. Because my sister Phillip Mae had a meeting at 10am in Greensboro, N.C. she was forced to give her phone to American Airline."
Pros: "My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated."
Cons: "The customer service was terroble. My daughter was humiliated."
Pros: "Everything was fine for the short flight. Plane left in time schedule. The crew was friendly."
Cons: "Storage on backrest are smaller than other flights. My iPad didn't fit. Appropriate size from phone up to a kindle size tablet."
Pros: "Treated like a person not a ticket"
Cons: "N/A"
Pros: "Excelente la atención y los servicios prestados por la tripulación"
Pros: "No complaints"
Cons: "It's was good"
Pros: "Staff was nice"
Cons: "Thendelays"
Pros: "It didn't crash"
Cons: "3 hour delay in take off and landing, malfunctioning door not weather caused the delay Moved to other gate and plane with blasts of cold air on passengers Stood on plane after landing Stood on bus waiting to be driven to exit point in terminal Missed the train that I had ticket for, bought online, so I lost the money and lost the day planned around the train schedule (plane was supposed to arrive at 7:10 and it landed after 10:00. I moved as quickly as possible through all stages, with no checked bags, cash in hand, but I missed a 12:30 train and failed to meet the guide lined up to meet me"
Pros: "Easy and efficient boarding"
Cons: "Delayed flight No food/drink service offered"
Cons: "I bought an upgrade seat for $22 and I was disappointed because the seat was worse then the seat I gave up"
Cons: "My son and I were scheduled to leave Providence to Philadelphia on Monday at 6:05. Flight went through a series of delays until we were finally informed that our flight would not make the flight departing Philly to SF. Rather than fly to Philly during the DNC, we decided to SPEND ANOTHER NIGHT IN PROVIDENCE and take the flight out the next day. This part of the trip caused me to lose a day of work and spend more money on a hotel and meals. This was very poor planning on your part since there were flights flying in and out of both places, but your company was short one aircraft that would have gotten my son and I home on time!!! This was my last flight on American Airlines and I will be sure to spread the word to my friends and family that you have become too unreliable!!"
Pros: "The plane broke in D.C. I had to rent a car to finish the last leg of my trip. They probably won't reimbursement me for either. I try never to book with AA, but it was last minute and I didn't have a choice."
Cons: "Stop saying sorry and just be better."
Aisles are way to narrow. Seat cushions have lost all padding. Overhead storage was good. Seat numbers would be nice at the console area near the air flow for the plane we were on Could we not load the plane back to front.
Delayed because of some passengers being held up or late coming to security. Not fair to all of us who arrived over 2 hours early
Old plane
Cons: "We parked at the furthest possible gate in international. Ridiculous walk!!"
Pros: "yes"
Cons: "meal"
Cons: "There needed to be vegetarian options."
Cons: "My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience."
Pros: "Space, food and entertainment"
Cons: "It was late 20min"
Pros: "Staff was nice and helpful."
Cons: "No leg room"
Cons: "The food. Skip the cup of noodles."
Cons: "Delayed flight"
Pros: "The staff were very friendly and professional. The trip to the Maple Leaf Lounge always a great experience!"
Cons: "For a business class ticket, the food was not the best. There was no service of any kind until we got in the air. Most airlines in business class will at least give you a drink while u are waiting for everyone else to board."
Cons: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."
Pros: "The Embraer jet was newer and roomier. Nice to have a movie"
Cons: "Nothing"
Pros: "The food and the crew"
Cons: "Nothing"
Pros: "I liked the care, the kindness, and the help"
Cons: "n/a"
Cons: "Flight was delayed again and again. Construction at Laguardia made leaving the airport a nightmare."
Pros: "Service food on time flights"
Cons: "No movie for such a long flight."
Cons: "dirt and stuff on floor between floor and wall, bad, never seen that before in a nearly new plane"
Pros: "Entertainment,"
Cons: "Seats"
Pros: "Didn't actually take this flight due to a missed connection."
Pros: "The new airplane 787 is really a nice airplane"
Cons: "The flight delayed 1:45, making me lose my connection"
Pros: "In the airport Chicago to Montreal I met a nice person he made my boarding pass to me. I love the service !!!!!! Said Thank you so much for your time to getting. Dory Clothilde"
Pros: "The 3 hour flight was good. Boarding was quick. Staff was friendly."
Cons: "The air canada Rouge entertainment is not updated. It had all the same shows / movies more than a week later. They should change entertainment selection more frequently."
Pros: "Really good experience Was very happy with the service and the stuff Would definitely do my next flight with air Canada Keep up the good work guys."
Pros: "Crew was very pleasant and ride was very smooth."
Cons: "Plane was delayed over an hour due to mechanical problem but it is uncontrollable event."
Pros: "politeness of staff"
Cons: "all was great"
Cons: "Unhelpful crew,dreadful entertainment and dire food!"
Pros: "- plane had more legroom than the usual - plane left and landed on time, an always welcome outcome for an AC flight - in flight movie selection was good"
Cons: "- plane was overbooked, and boarding took a while - staff only offered drink refreshments (ex. coke, coffee, etc) once, rather than the usual twice. The other time they just came by with water, which the flight attendant accidentally over-poured and spilled some on the middle passenger between me and the attendant. Good thing it was only water... - more turbulence than usual, but out of the control of the pilot"
Cons: "There was only one snack option and I couldn't eat it because it contained gluten."
Pros: "Nothing"
Cons: "The overall service was poor. One male flight attendant was very rude and disrespectful to two elderly passengers. It was NOT David. Charging $10 for entertainment was is terrible!!! Restrooms were filthy!!!"
Pros: "The 787 aircraft. What a beautiful plane"
Cons: "Calgary airport. NEVER AGAIN!"
Pros: "Nothing"
Cons: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"
Pros: "The Dublin Airport has a great security system. Very smooth, easy and helpful staff at every point"
Cons: "We waited on the tarmac for a very long time, causing us to miss our next flight. This is not an Air Canada issue. The system in Toronto required another trip through security, lines and lines and lines. Technology that no one understood - very little guidance from Toronto staff except - "go here". It took almost an hour which caused us to miss our MSP flight. If you have an international flight through this airport leave yourself more than 2 hours. We had a two hour window and didn't make it in time."
Pros: "Crew was pleasent."
Cons: "Plane is so small my knees are in the back of the chair in front of me. I'm tall but this is the only airline I've had this issue with and I have flown a lot over the past 5 years."
Cons: "My luggage had not being delivered yet. Somebody decided not to located it to my conexion with COPA in Los Angeles. I am wondering if I could have access to my stuff before going back home in Vancouver. My family is waiting here for the gifts that I bought for them. I am feeling really embarrased with this situation."
Pros: "I liked the boarding lines based on groups."
Cons: "Only was offered a small bag of mixed snacks and a drink."
Cons: "I missed the flight"
Pros: "Staff were friendly and helpful"
Cons: "Delays leaving the gate led to longer delays taking off."
Cons: "Flight was delayed Missed the connecting flight food was terrible on plane baggage was damaged reached London in two days instead of one so much restlessness missed important family gathering at the destination"
Cons: "We were on the Tarmac for almost two hours before take off. We were served only cold drinks and pretzels, no tea or coffee, during the entire time. There was very little leg room, the seats were cramped and inadequate luggage space."
Pros: "Nothing"
Cons: "1. Flight left late. 2. After landing sat on tarmac for 30 minutes waiting for gate. 3. After arriving at gate, had to wait 15 minutes to open door. 4. Poor service assisting me to get to connecting flight on other side of airport."
Pros: "Crew was great.. offering my daughter snack choices when she did not like the initial offering."
Cons: "There was a 1.5 hour delay related to passenger issue that we never did hear the real details on what was going on. Understand security comes first."
Cons: "After waiting at the airport for hours with multiple delays the flight cancelled. I still haven't made it home. Today is my little girls 2nd birthday and I have been away from her for 12 days now. The earliest flight I could get is 10am. I won't get home till at least 12 noon."
Pros: "No problems"
Pros: "Wonderful selection of in-flight entertainment! Great food, great service."
Cons: "No complaints"
Pros: "Leg space, arrival on time"
Cons: "Had to pay for food and cheap earbuds"
Pros: "Not much to like."
Cons: "We flew Air Canada Rouge both to Maui and returning. On the way out, our plane had a "fuel pump" failure and we had to sit on the tarmac for almost 2 hours. On our first attempt at a return flight, we were delayed because they were missing a flight attendant. After she showed up, we were told that a seal on the plane was leaking hot air onto the fuel tank, and we were likely not leaving the airport that night. They kept us at the gate for hours because there was a (and I quote) "1% chance we could get the part from another island, but don't count on it" The time for them to legally keep the pilot and attendants came and went, so they all left... but we were still kept at the gate. The plane left the gate and STILL AC Rouge wouldn't officially cancel the flight, because then they would have to put us up in hotels. So no crew, no plane, and all of us sitting at the gate at 2 in the morning waiting for some guy in some mainland city to call and tell us we could leave. FINALLY, the call came in, and we spent another hour and a half waiting in line to get hotel vouchers. The next day, when we actually got on the plane, my brother in law sat down to all of a sudden receive a fountain of water pouring on his head from the ventilation system. When he asked if he could get some tape or something to plug the leak of water, the stewardess told him that they are not allowed to put tape anywhere. So he stood there with a waded up paper towel. Oh, and there was puke on my seatbelt. Sure , it is a budget flight. But I am paying less for not having a meal, cramped seats, and minimal service... NOT an unsafe plane that is literally peeing on our faces for being dumb enough to choose this airline. Congrats, Air Canada Rouge for our worst flight experience. Get some planes that aren't falling apart."
Cons: "My wife & I sat apart for the entire trip b/c Air Canada did not allow us to pick our seats till 24 hrs before the flight, except by paying a fee!"
Cons: "We were three hours late"
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