Nothing!! Bad food Bad seats Ride flight attendant Bad service!
Everything Flight attendant was very rude did not serve with any courtesy She took away my food plate while I was still eating!! without even asking g me if she could take it away. Did not serve me the full course of the meal ! This is the service they provided me in Business Class! Please teach your flight attendants proper etiquette towards its passengers the paying customers! I am very unhappy with the overall service!!
Crew was good. Food was OK.
While going Airport staff was not at all good at Chicago airport. I had a carry on bag, which I had been using in all other airlines as carry on for last couple of years and never was told that the size is not right. I was asked to either check in carry on as extra baggage and pay $300 or put my carry on stuff in my other checked in baggage and pay extra for over limit $120. And I have to trash my carry on of $80 value. I was not at all happy. I noticed in the flight so many passengers have the same size carry on, which I have to trash. On my return journey from Delhi to Abu Dhabi I was talking to a woman in the security line, who was sharing the same experience and she told me that they charge her $400 for one extra suitcase. To me that was shocking as how come I was asked $300 for extra checked in bag and she was charged $400. No idea what kind of policies Etihad has for extra baggage. I would like Etihad management to pay attention to the airport staff dealings with customers.
Seats and IFE
The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful
The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class.
Even though I was in economy class, crew service can improve
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