Daily cleaning, installation of cabin HEPA filters on flights from Rochester to San José del Cabo
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 532,282 active cases of COVID-19 diagnosed in MX and 27,560 deaths as of Mar 3 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 33m.
In the past 3 days, the cheapest round-trip tickets were found on Aeromexico ($479) and United Airlines ($484)
When flying out of Rochester you will be using Rochester Greater Rochester Intl, often referred to as Rochester Airport. You will be landing at San José del Cabo Los Cabos, also known as San José del Cabo Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Rochester to San José del Cabo.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San José del Cabo from Rochester is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San José del Cabo with an airline and back to Rochester with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San José del Cabo from Rochester up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
Cons: "everything was great. I love delta."
Pros: "Crew was super helpful and very accomodating"
Cons: "Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know."
Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("
Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."
Pros: "Everything was perfect!"
Pros: "Smooth flight"
Cons: "No drink/snack service because of shorter flight times."
Pros: "Crew was incredibly friendly"
Cons: "Wifi was not working on this flight"
Pros: "On time arrival is always appreciated."
Cons: "Overhead compartment jammed with someone else's carry on. We paid for "comfort seating" and I frankly didn't see any difference - if there was more room on those seats, it was small enough I couldn't SEE it."
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Pros: "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
Cons: "Most everything it sucked, okay?"
Pros: "Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early."
Cons: "Trash in seat pocket"
Pros: "The flight was fine"
Cons: "I had twenty minutes to make my connecting flight after my first flight was late to leave. I barely made my connecting flight and my luggage didn’t. It’s very inconvenient to arrive to my destination without clean clothes or a tooth brush."
Cons: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."
Pros: "Smooth sailing"
Cons: "Small bathrooms, difficult to access."
Pros: "Inflight crew"
Cons: "The crew member that handled my stroller roughly and tore a hole in the canvas. The canvas was also black with grime from the bottom of the plane it appears. The stroller canvas was expensive and brand new."
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Nothing - missed flight"
Cons: "Need to reschedule flight to tomorrow morning...."
Cons: "3 hours delay"
Cons: "No dairy free options!"
Pros: "Short time and easy on and off boarding."
Cons: "One stewardess was in a mood but otherwise a very pleasant flight."
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Pros: "Good flight. Organized. Friendly flight attendants. I like Delta."
Cons: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."
Pros: "Crew was very friendly and upbeat. Boarding was quick and easy."
Cons: "I paid for a window seat, and there was no window where I sat. Seats weren’t terribly comfortable."
Pros: "Excellent very good good"
Cons: "Good service good"
Pros: "Almost everything."
Pros: "Beverage and snack service"
Cons: "Seats too narrow"
Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Pros: "The movie options."
Cons: "Consumer beware - you will be lied to by people at every level. They can mess up your reservation and then not let you fly. Good luck they are big companies and you are just one person and they won’t answer a call or email you. You will lose!"
Pros: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Cons: "Prices they charge for snacks."
Pros: "Everything was great."
Pros: "The flight was operated by Delta."
Cons: "I waited too late to upgrade my seats, but there were no negatives."
Pros: "Loved having phone and computer outlets!"
Cons: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."
Cons: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Pros: "On time departure, actually got to Cabo early."
Cons: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."
Pros: "nice people"
Cons: "need more free food and drinks"
Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"
Pros: "Typical flight, all went well. Special services picked me up at the plane."
Cons: "Delay on return flight"
Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."
Pros: "The staff was professional and friendly"
Cons: "Flight left late for multiple reasons, missed my connection. Because there were multiple causes it just reveals how many cracks in the system there are. Flight delays are so common these days that I would just rather drive if possible."
Cons: "Seats were moved and I didn't sit with my traveling companion"
Pros: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Pros: "I got home. That's the highlight. We didn't have any incidents."
Cons: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Pros: "On Time"
Cons: "Economy seating is very tight and uncomfortable."
Pros: "Boarding & crew were excellent. Very polite."
Cons: "On flights 0204 & 1687 on 9/21/16---there were no blankets available for comfort. I would expect this since I paid extra for the delta comfort seats. Not very nice☹️ Only Chardonnay & Merlot wines were available. if you're going to carry two full bodied wines then you should carry two light wines as well. For example a Riesling or Pinot noir. I could not drink either of the wines delta carried. Furthermore, I tend to eat low carb & sugar snacks. All the snacks offered were high in carbs except the peanut packs. Delta only had one peanut pack on board. They had many pretzels , bananas & yogurt bars which were high sugar & carbs! Try carrying some Greek plain yogurt & unsweetened vanilla almond milk. TY for your attention."
Pros: "On time"
Pros: "The boarding was made very comfortably. The staff was nice."
Pros: "good service"
Cons: "a better airplane"
Pros: "Crew was ok"
Cons: "The flight is usually 3 hours it took 4 and a half . Don’t know why Capitan didn’t mention a thing"
Cons: "The lunch could be better with a cracker or Bread."
Pros: "The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok."
Cons: "First class"
Pros: "Comfortable plane."
Cons: "Boarding, it was organized chaos with having to show your passport verification then get in another line to board."
Pros: "Japanese nuts were interesting. Great stewardess."
Cons: "Some entertainment."
Pros: "Great cabin service from Ruben"
Cons: "Pretty basic food offering"
Pros: "Nice and quiet flight"
Cons: "Seat space everything was to crowded"
Pros: "El servicio en general de la aerolínea y el módulo de información de vuelos"
Cons: "Que hubiera un poco más de espacio entre asientls"
Cons: "Poor scheduling"
Pros: "The crew and the promptnes"
Cons: "When boarding they had us wait a while to get on the plane they started boarding too early before we xould even get on the pla . It didnt seem that the plane was ready to start letting the passengers on board."
Cons: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"
Cons: "Disorganized, poor communication, crew let's everyone cut in front when they open a new line."
Pros: "Airplane was in excellent condition and arrived very well rested. Thank you for the great service."
Pros: "It would be nice if you could use the AeroMexico app and watch entertainment on your phone, without paying."
Cons: "There was throw up on the row in front of me and since no one on the flight before said anything it didn’t get cleaned up right so it had a smell to it."
Pros: "Include meals"
Cons: "Arriving at Mexico city airport there were lack of communication for the connecting flight. We had to go from one end to the other of the terminal."
Pros: "Customer service"
Cons: "No tv"
Pros: "Good flights. Good prices."
Pros: "I loved the food and the movies"
Cons: "The pilot landed really bad i almost return all mu food"
Cons: "They don’t give proper time for transit and unorganized airlines."
Cons: "Avión muy incomodo"
Pros: "Was all good even saw a couple get in the toilet for the mile high club!"
Pros: "Personal at the check in desks were very nice and helpful. Seats in the air craft were comfortable. Flight AM to JFK was great! I had 3 seats blankets and pillows to my self."
Cons: "That there was nothing ales but peanuts for a snack. I don't like peanuts. I understand that it was a 2hr flight, but I was tired and would of loved a blanket and they didn't have any. Flight AM to JFK again only one choice for breackfast, so I tried it, eggs w string beans and black beans. Did not like!!"
Pros: "Same as above"
Cons: "No issues"
Pros: "After almost missing our connecting flight to Cabo, we got to relax for our last flight to our final destination with a complimentary beer and a snack, on board also had a movie playing and WiFi."
Cons: "It was too cold on the plane."
Cons: "Service and food were very bad"
Pros: "The 787 leg from Santiago to Mexico City was fine. The 787 Dreamliner is a comfortable ride."
Cons: "The smaller plane used for the MEX to DEN leg had less entertainment options and no wifi."
Pros: "Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch."
Cons: "Cancelled my flight, rebooked me two days later with no meal vouchers, hotels or accommodations. Booked on another carrier and asked for refund on cancelled leg and was told no. Why does SkyTeam partner with a carrier that has no intention of providing any type of commitment to its customers."
Cons: "Everything!!!! Í Will never fly with you again"
Pros: "Good legroom. Staff, food, boarding. Landed ahead of expected time."
Cons: "The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up."
Cons: "Miss morning fight onAeroméxico ,canceled our return fligh thome Wanted to charge us more to More to book a flight back the fair was the fair was double the price what I paid so I had to book with United Airline"
Pros: "Crew on board was very nice. Crew on land was horrible."
Cons: "Food is terrible. Lines in Argentina and Mexico City are insane. I will avoid Aeromexico in the future as it was not worth it The planes were old. People on board nice. But the land crew was very rude. They changed our seats at the last minute, even after booking this trip months ago and paying extra for the seats we wanted. so we did not travel together from Mexico City to chicago and they were blaming it on a change of aircraft which was a 777 identical to the original one."
Cons: "Need more food options to ofered"
Pros: "The best seats I have ever had in coach. I am 6’3” and had plenty of legroom. Wonderful seating!"
Cons: "Main meal very bad, tasteless pasta with a dry bun, no butter, no salt and pepper and pudding for a side. Pudding? Really? Probably the worst airline meal I’ve ever had."
Cons: "Nothing to comment."
Cons: "Terrible staff"
Cons: "Death in the family and no one would help me get back home"
Pros: "Straightforward and good. Very Timely."
Pros: "The flight attendants were friendly."
Cons: "I didn't like that there was no personal tv screen. And the seats were very uncomfortable. No space felt trapped in the middle seat with no room."
Cons: "I had to get my luggage in Mexico City Airport and bring it to the connection flight to Lima by myself. I don't like it. They call it "service"?"
Pros: "Great flight"
Pros: "Great customer service !"
Pros: "Very nice crew, super professional"
Pros: "Everything nice fly Ride on time"
Pros: "This was my first experience with Aeromexico and i loved it. Everyone was nice and the plane was nice. Loved it."
Pros: "Movies snacks coke very friendly"
Cons: "Delayed for an hour and a half because of a flat tire"
Cons: "Everything was good"
Cons: "I downloaded the AA ap and followed the instructions but could not get entertainment to work on my Android phone."
Pros: "not a full flight"
Pros: "Seats comfortable. Plane clean."
Cons: "Air conditioning way too cold. Turning off outlets did not stop extremely cold air. Delay caused by redistributing passengers to move weight. Seemed unnecessary, but apparently it wasn't. Would rather be safe than sorry. when pilot talked, couldn't understand him at all. Slurred speech."
Pros: "Crew was on par. Not great, but not bad either. It was a tiny plane so we were all cramped in there."
Pros: "Fast Flights were a major plus!"
Cons: "Crew could’ve been more enthusiastic"
Pros: "Crew was friendly."
Cons: "4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding."
Pros: "Flight attendants were excellent. Communication from the flight deck was good as well"
Pros: "The airlines don't allow enough room to sit comfortably. I am 6' 2" 250 lbs. My knees touch the back of the seat in front of me and there is no room side to side. Very uncomfortable."
Cons: "Too cold"
Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."
Pros: "Efficient flight."
Cons: "Our party of four All had separate seated, two kids, even though we checked in at the earliest possible moment our only seat change options would’ve cost $400 to sit together."
Pros: "The crew was nice"
Cons: "Flight was delayed"
Pros: "Very attentive.. good service.."
Cons: "Seats to tight.."
Cons: "Flight from Gulfport was delayed 3 hours and carry on bags with wheels were not allowed on the plane even though there met the size requirements for a carry on. I was allowed to bring it on the incoming flight, which was the same kind of plane. Not a pleasant experience and will definitely avoid American Airlines in the future."
Cons: "Poor service by air hostess in the flight. Didn’t give the right food. Ignored when I asked for orange juice."
Cons: "Fast flight"
Pros: "What you expect from an internal US flight: no food, crowded flight, cramped seats. I have come to expect two things - arrive on time and arrive safely. The good, we arrived safely."
Cons: "Pulled away from gate and sat on tarmac for over an hour while technical difficulties fixed. We should not have boarded until plane was ready. We arrived over one hour late and just made connecting flight. Our luggage was not so fortunate."
Pros: "Flight was not completely full so I got an empty seat next to me."
Cons: "We were delayed due to some balance issues."
Pros: "would never have made my connection"
Cons: "Coach seating is too tight"
Pros: "Crew was really good"
Cons: "Other than the crew everything is really bad."
Pros: "Staff did good jobn"
Cons: "No movie screens on overseas flight. I called day before departure and they couldn’t even tell me yes or no on that question."
Pros: "Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food."
Cons: "Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked)."
Cons: "The food options on the brochure were not available, flight attendants had bad attitude and negative vibe"
Pros: "The Crew was very helpful and friendly. The food was surprisingly good."
Cons: "It was pretty cramped. That's just the way it is in economy."
Pros: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Cons: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."
Pros: "Lo siento. No habla ingles. Me muy guapo."
Cons: "No entertainmento."
Pros: "Nice plane"
Cons: "Slow set up of gateway upon arrival"
Pros: "The boarding went very smoothly even though the flight was full ."
Cons: "The plane to San Diego was much nicer, then the return flight to DFW. No TV screens are port to plug-in your cell phone."
Cons: "Flight was delayed for hours- weather related, but at other destinations- so this flight had to wait to be rescheduled. Also they weren't able to give any idea when the flight would be boarding- they just kept sending text alerts that it was delayed another half hour and no updates were listed on the screens. When the flight finally left, after I had been waiting for over 5 hours, we were told that they would be flying low, so there would be no beverage service. It would be nice in these situations to simply have bottled water to pass out quickly, or make the announcement prior to boarding so people would be able to bring their own beverages."
Cons: "3h delay for maintenance, missed my connection, added 12 hours to my travel time."
Pros: "Always a great experience w American especially for service members"
Pros: "All good! Nice staff. Easy travel."
Pros: "Very nice flight. Nothing unexpected."
Pros: "Good food & movies."
Cons: "Seat broken tray table broken reading light did not work 15 total hours in the air and 7 of them the movie system did not work Paid for upgraded seat and did not get one - got moved to a standard seat."
Pros: "Plenty of room for this guy, 6'2", in economy. We had just landed a few hours before from a 8.5 hour flight from Paris. Plenty of seat room. The service was good. Arrived early."
Cons: "There wasn't entertainment options without using your own devise. Much nicer having it built in but I realize that is the way of the future. The seat itself was very stiff. There was no comfort in the chair itself. It looked comfy but felt like a hard chair, unfortunate. No charging stations at Philly and the outlets didn't work to charge phones."
Cons: "Purchased tickets for three of us weeks in advance. Purchased seat upgrades for all three of us for all four legs of our flight. Flight delayed for two hours. When boarding, one pass failed scan. They immediately printed another without comment. While in line to board my friend noticed they changed her seat from 4D to 36F. We returned to complain. They said that seat or middle seat in row 29is only choice. I said we paid for upgrade. They said to ask for a refund at LAX when landing at midnight. Asked passenger in 4D when he got his seat assignment - SAME DAY as flight, paid nothing for upgrade. I signed up for frequent flier program two weeks ago. Will be cancelling when card is received."
Pros: "She was absolutely marvelous. So friendly and professional. A welcome change to most encounters with with AA employees."
Cons: "It was BLAH!"
Cons: "bag got lost checking it at the gate in dtw, bag went to santa barbara, completely wrong airport. huge inconvenience"
Pros: "I entered the airport from the beginning everything is fine.On board service is also very thoughtful"
Cons: "I feel I have been treated unfairly. Boarding time. Crew many times took the Americans boarding pass 。when my hands was in half the time。Just because I'm not American?"
Pros: "That I finally arrived and got off the plane"
Cons: "The flight was delayed for three hours, we landed and sat in the plane for another hour to wait for a gate to open up. After apparently being hbaged three times. Terrible experience"
Pros: "The service was ok"
Cons: "First when I was checking in I didn't know I only can check in 2 baggage so I had 2 baggage and a 32" TV that I couldn't my TV and at Tampa they took my carry on bag because is was full and I didn't wanna do that they wasn't professional so I'm not happy with my trip."
Cons: "The service was terrible, 4 hour traveling and not food."
Cons: "Having only 35 minutes to change planes due to cancelled initial flight. Miserable at best experience."
Cons: "Was 4 hours late"
Pros: "Prices and service"
Cons: "Everything its perfect service"
Pros: "The woman at the counter was helpful and cheerful."
Cons: "The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting."
Cons: "The flight departed over 3 hours late. Rather than communicating a realistic departure time, the flight was delayed 6 times in 20-40 minute intervals."
Pros: "I liked the lounge."
Cons: "The boarding process could've been better (no excess of gate changes, overbooking the flight, and kicking people out of their seats). Additionally, the food on board could've been better. My chicken was not chicken and lastly the airline's hard product could've been better, no IFE is a big no-no."
Cons: "Pilot didn’t show up, we waited 2.5 hours for him."
Pros: "Non stop flight. The crew went out of their way to help us enjoy the flight. Food was available during most of the flight. The crew was friendly and enjoyed helping us get to our vacation"
Cons: "The entertainment system. I started watching a movie but couldn’t finish. Once the movie stoped I could not restart it."
Pros: "Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date."
Pros: "I’m thankful for the non-stop route between Raleigh and San Francisco. I think I’m being disrespected by the Econ Plus fee of $92 for what??— 6 more inches of legroom?? There’s no way to make a 6-7 hour flight enjoyable beyond first class, so there you go..."
Cons: "No gluten-free snacks. For some of us, it’s not just a trendy fad but an actual allergy with severe consequences."
Pros: "Brought my own entertainment. Friendly staff. Great boarding process. On time departure"
Pros: "On time, comfortable (enough)."
Pros: "Great experience from A-Z!!"
Cons: "Flight over 5 hours late."
Pros: "Lots of leg room!"
Cons: "No complaints"
Pros: "That goodness it was a short flight. Seats are small."
Pros: "Flight was on time and fantastic!"
Cons: "They tried to keep changing it on us!!!"
Cons: "I was supposed to land in denver by 930 and did not end up getting in until 140. We sat on the tarmac at ohare for 20 minutes because they did not plan the gates well then there was a plane blocking our gate customer service lines were absurd. The flight attendant to o hare was very unprofessional"
Pros: "I am only 5'4" but the seat in front of me was broken. I had NO leg room. If you are going to squeeze your passengers in like sardines, the very least that you could do is make sure what little room you have left us isn't compromised by faulty equipment."
Pros: "the crew was great, flight was not overcrowded - smooth sailing the entire flight."
Cons: "My TSA pre number wasn't included in my ticket and I was delayed for over an hour"
Cons: "I couldn't believe they did not have no tv or some type of food for 6 hour flight"
Pros: "Fast boarding, polite crew, generally an easy process."
Cons: "Cramped and old plane, inefficient deboarding, mediocre coffee."
Pros: "Pleasant interactions"
Cons: "Didn't realize I couldn't choose my seats with United's new fare"
Pros: "Noisy intrusive spoiled crying screaming kids kicking seats shaking rattles and crew was helpless"
Pros: "I loved the one person at united who cared about me as a customer"
Cons: "ATTITUDE OF SOME OF THE STAFF TO PASSENGERS DELAYED IN ORD!!!!! It stunk."
Pros: "Flight attendants were nice."
Cons: "We weren't happy about not being able to pick our seats before hand. Very frustrating not knowing if we had sets or not when checking in at the airport."
Pros: "Nothing at all"
Cons: "I was delayed /cancelled 12 times due to air traffic and arrived 27 hours after I was suppose to. Instead of 1 connecting flight they made me take another connecting flight. I was offered no vouchers for anything and all the people at the desks were very rude. To top it all off they lost my luggage and they still haven't found it, it's been over 24 hours"
Pros: "Non stop to Cabo"
Cons: "Uncomfortable seating and leg room. $200 fee each way fro surfboards. Lost the surfboards on the way home."
Pros: "Flight left on time"
Cons: "The sweet wafer was a lot of empty calories."
Pros: "Not much."
Cons: "This flight was delayed 3.5 hours because of "weather" in Newark...it was raining......"
Pros: "I completed my check in and printed my boarding passes online. The program was easy to use. The flight was on time and the crew was very courteous.There were no problems with my luggage. The service was excellent."
Pros: "Illy coffee & Tapas"
Cons: "Late departure with no explanation. Had to walk outside in freezing snow and rain. Miserable."
Pros: "I liked that we made it to Cabo in a timely fashion"
Cons: "I didn't like that I had to download an app to get free wifi."
Pros: "Hey, the flights actually were on time. Shocking for United."
Cons: "What does a girl have to do to get in a boarding group that isn't LAST?"
Pros: "Arriving early in LA"
Cons: "No head phones. toilet sink blocked paper bin not emptied check in at Rochester was a horror show. In end supervisor had to help. He said United wasn't connected to Air NZ star alliance. Also wanted to charge $35 for extra bags when we were flying business class from LA to Auckland. We are both currently Gold elite with Air NZ Cant use money to buy glass of wine or buy food. On way from LA to Rochester , 2 stages nite lights didnt work so couldn't read as window passenger pulled the blind down, it was night time."
Pros: ",,,GOOD FLIGTH! THANK YOUUUU ALL*"
Cons: "Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience"
Pros: "Pre-check in, printed my boarding pass before i got to the airport"
Cons: "Early morning flight...i could have done with a cup of joe."
Pros: "The improved United iPad / iPhone app is interesting and our aircraft had AC power outlets between the seats (in a hard-to-reach location). USB jacks on the seat backs are much more preferable."
Pros: "The staff on this plane was friendly. There was room to stretch"
Cons: "We Weren't offered any drinks"
Pros: "No delay, nice staff"
Cons: "Seat next to bathroom"
Cons: "Self boarding is really a mess. some staff members were barely speaking english. entertainment system can be upgraded ( larger screens)"
Cons: "United is a poor carrier, there's nothing more to say. I struggled with my check in (I had just had a spine procedure done 48 hrs prior).... and by the time I got help from an agent it was 7:03 am, so... They wouldn't give me a boarding pass for my 8 am flight. Add to that an extremely rude ticket agent who couldn't care less about helping me, and almost seemed to enjoy my predicament, and that sums up my experience with this airline. I will never fly with them again, that's for sure; there's so many other airlines that actually care about their customers, this is not one of them."
Cons: "Second time in a month my united flight to ewr was cancelled. Will never fly with them again"
Pros: "The flight attendant was superb. He made me laugh, and helped me relax because the plain stopped and they said we had to wait 20 minutes for take off and I had a connection plane with 45 minutes to get to the other plane:("
Cons: "The seat felt hard, not cushioned enough, especially the back area"
Pros: "The seats"
Cons: "The plane the service and overall United as an airline"
Cons: "The plane was delayed quite some time and we sat on the Tarmac for about 40 minutes too long."
Pros: "Zero -- I will certainly never fly United again!"
Cons: "Having to wait 30 hours to get home. Having extremely rude or no service. Not receiving compensation for the trouble and inconvenience this airline caused."
Pros: "Excellent and competent crew, smooth take off and landing"
Cons: "Flight was over an hour late, airline did not give us any information until half an hour after we were supposed to have departed"
Airlines flying from Rochester to San José del Cabo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rochester to San José del Cabo
Masks required on board, masks provided on flights from Rochester to San José del Cabo
Social distancing seating
Middle seats unavailable to book on flights from Rochester to San José del Cabo
Testing for antibodies, testing for symptoms for flights from Rochester to San José del Cabo
Waiving of change fees. Search flexible flights from Rochester to San José del Cabo