Find cheap flights from Romania to New York John F Kennedy Airport

Pros: "Super"

Cons: "The only kosher foodi is no good must change"

Pros: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Cons: "No subtitles in foreign languages"

Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"

Cons: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Pros: "The staff was courteous and helpful"
Cons: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "The crew bumber was short fot the full flight. The food used to be better in THY."

Pros: "All"
Cons: "Nothing"

Cons: "Late baggage"

Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Cons: "Had to wait for my luggage for hours in Istanbul. When I asked them they said they have no idea and urged me to ask to the carrier people by myself! They still haven't found my luggage yet."

Pros: "Good movie choices - the entertainment was relevant and current."
Cons: "The comfort was awful. Such little legroom on such a long flight (11 hours) is unconscionable. I am a 5'9 female and my knees were jammed into the seat in front of me. I can't imagine what it must be like for an even taller person. Terrible!! I will not fly Turkish for long flights ever again."

Pros: "Nothing"
Cons: "flight had hours of delays barely anyone speaks or understands English.. Lack of help from everywhere from checking in to boarding to take off won't recommend to anyone."

Cons: "Going through security checks twice and running from one gate to another at the last minute."

Pros: "Entertainment channels were good. No leg room. Food was really bad. Okay 5.2"

Pros: "Good crew attention and communication, good entertainment choices, decent comfort for a 175 cm person"
Cons: "Each flight was a little late (as usual, though, who knows why?)"

Pros: "Service was good. Seats were uncomfortable and hard! Entertainment was excellent!"

Pros: "The food, the stuff for sleeping"
Cons: "The boarding: too much stand by which leads to confusions and anxieties. I personally believed this problem of creating too much stand by could have been prevented in advance."

Pros: "Great movie choices and food"
Cons: "People were screaming because of turbulence and we got zero communication from staff. Terrible on and off boarding. Worst terminal."

Pros: "Business class was great. Comfortable lay flat seat. Tasty food and lots of it. Great entertainment system with endless high quality options."
Cons: "Istanbul airport does not have enough gates to handle their growth in traffic. As a result both my incoming and outgoing flights were embarked by bus from the tarmac. We passed by another 30 planes in the same situation. So it was not a one off."

Cons: "No luggage arrived for 60 people or more. On my first flight to Sofia from Istanbul i miss my flight for technical reasons and then from Istanbul to NY no suitcases arrived. Just terrible experience. Never ever again will travel with Turkish Airlines. They suck!!!!"

Pros: "The hospitality"

Pros: "The food plentiful, and the entertainment excellent."
Cons: "Seats so not comfortable. Boarding always takes forever and this flight takes off late, Every time. Sigh."

Cons: "We were asked to board and then sat on the plane for 6 hours while they de-iced the plane, waited for a new pilot, and replaced the food. It made our 11 hour trip close to 17 hours and was very uncomfortable."

Cons: "airport dselay 4 hours - due to snow; boarding in buses - very slow"

Pros: "Everything was amazing! Like flying first class for a coach price!"

Pros: "Crew was pleasant. Food was excellent. Travel necessities bag was lovely and very useful!"
Cons: "Customer Service at the New York airport was rude and not professional. I missed my flight due to the day beforeThanksgiving traffic and the customer service representative did not show any empathy or compassion. She wanted to charge me a full price. I had to beg her to help me and look for other options."

Pros: "Respect service comfort"
Cons: "Nothing"

Cons: "The food was terrible and caused me continued stomach problems for days and the entertainment system broke mid flight...."

Pros: "The departure was on-time The flight was smooth and quiet"
Cons: "Meal was tasteless No tea was available during the most part of the flight, and at the end, when tea was served, it was too dark and strong No green tea was available at all"

Pros: "the first meal was very good for airline food. The second meal, okra over rice, was a joke. Not even sure why they bothered."

Pros: "The gift bag designed for comfort was phenomenal!"
Cons: "The staff on this particular flight weren't the friendliest."

Pros: "The staff was very nice and the food quite decent. Best of all was that the flight was half-empty."
Cons: "It was one of these new planes that you now see all over Europe where the seat backs are half as thick as the old ones - basically what you'd find on a bus. Not that awful if you're doing a 2-hour flight somewhere, but on an 11-hour one (Istanbul to JFK) they are excruciatingly uncomfortable."

Pros: "Lots of free space on this particular flight to sleep."
Cons: "There were no toiletry offered on this flight."

Pros: "Awesome food. Good choice of alcoholic beverages, great entertainment."
Cons: "One of the worst knee room."

Pros: "Crew was excellent"
Cons: "Very cramped leg space"

Pros: "Staff was attentive and boarding was easy. Food was as to be expected and agreeable. Nice having complementary wine. The entertainment was varied and good. Having an empty seat next to me made for a very comfortable flight."
Cons: "Fellow passengers who didn't tidy up after themselves in the laboratory so laboratory really needed attention by mid flight."

Pros: "The airport information could be a little more helpful and give better direction where the gates are.....it is like a zoo and information and good direction are not easily available."

Pros: "Good food, comfortable amount of leg room, cool games, and was able to charge my phone. I would definitely consider using Turkish Airlines again for my next trip to Amsterdam."
Cons: "I wish there were more places to sit and to charge my phone at the airport. And the smaller airplanes should have a USB port to charge phones and other devices."

Pros: "The food, beverages, comfortable seats and movie selections."
Cons: "Arriving to New York City."

Pros: "I got four seats for myself and slept 7H My lucky flight I love that you serve a real meal and that we are able to check in two luggage, I will fly Turkish airline again."
Cons: "Boarding took loooong because of slow security check at the gate"

Pros: "1) Turkish Air's online check-in, seat selection and printing of boarding pass was efficient and effective 2) The standard VEGETARIAN meals (non-vegan) were always fresh, very tatstey and properly warmed (when appropriate) 3) The flight attendants were: > Comfortable speaking with me in English (a native American English speaker). We had no trouble understanding each other. > Always courteous, congenial and helpful in their passenger interactions, including at check-in counter"
Cons: "KAYAK"

Pros: "nothing"
Cons: "more of the same. zero leg room, zero help from staff."

Pros: "This was the first time I flew with Turkish Airlines. It was an incredible experience. I flew economy and felt like I was flying first class. They gave us hot towels to clean our hands, gave us menus to preview our meal(s)/drink(s)--the food and drinks were spectacular, they had homemade drinks available, they acted and dressed professionally, we even got comfort gift bags from France! I used to travel Egypt Air/Delta to Egypt. Never again! Hands down the best flight I have ever experienced. I tell everyone about it! Thank you Turkish Airlines!"
Cons: "Everything was perfect."

Pros: "Food, entertainment, comfort, etc. was very good indeed. The customer service can be better and more friendly but in general was very good also."
Cons: "I am missing my brand new perfume from my checked in bag which is very strange (never happened to me before). I figured it might have been too much liquid and was taken out due to regulations but there was no note or anything like that."

Pros: "Pretty much what you would expect for the proce. Legroom on Europian floghts much better and complimentary meals and drinks."

Pros: "I liked the food, crew and entertainment"
Cons: "Didn't like boarding, having to take the bus and go up and down the stairs to leave and get on the plane. Also jet A330 had very little leg room in coach and was very hot."

Pros: "Direct flight"
Cons: "Disorganized service, poor food quality"

Cons: "See above. What a disaster!"

Pros: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Cons: "Lost our luggage"

Pros: "Great crew and plane"
Cons: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Cons: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."

Pros: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Cons: "nothing wrong"

Pros: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Cons: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Cons: "The food is not very good"

Pros: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Cons: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Pros: "Dissatisfied!!!"
Cons: "See comments above."

Cons: "They change the gate for transfer last minute"

Pros: "Comfort able seats and good entertainment"
Cons: "My wife is 8th month pregnant I felt that the airline should had made accommodations for my wife and unborned child."

Pros: "Cleanliness"
Cons: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection. No notification and very poor handling of missing luggage claim processing. Poor service for such a professional airline. Bags missed the flight and we were kept waiting me re than an hour to process a claim."

Pros: "everything"
Cons: "none"

Pros: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Cons: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."

Pros: "Comfortable seat for me. We made up time after leaving late. Nice lounge at Frankfurt. No major security delays."
Cons: "My wife and I were not able to sit together. Boarding was absolute chaos in the terminal. My wife's seat and entertainment system was broken for most of the flight. Food was average, nothing special. Flight attendants tended to disappear during the flight."

Pros: "I loved everything."

Pros: "Friendly service, everything very organized, calm atmosphere on board"
Cons: "Entertainment options pretty limited, personnel at check in for flight rather rude"

Pros: "flight attendant crew very efficient with service Earlier than expected arrival to JFK"
Cons: "did not have a 2nd meal option for the main meal since we were sitting 5 or so rows from the end of the plane. Delay in boarding the plane, but this was balanced by an earlier than expected arrival to JFK. Too many in-flight overhead announcements interrupting entertainment screen viewing. One bathroom was not able to be locked (in economy class)."

Pros: "Overall a pretty good flight."
Cons: "The in-flight wasn't working, so no movies on a nine hour flight."

Pros: "Pleasantly greeted"
Cons: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"

Pros: "I enjoyed the flight and the movies."
Cons: "I didnt like the crew, they was very caold and not pleasant at all. didnt like the food."

Pros: "I liked the food and entertainment"
Cons: "I have flown with Lufthansa before and this is the first time I have had a cabin crew be rude. She came over to ask me if I wanted to switch my seat with someone and I said I enjoy my window seat and the middle seat she wanted me to switch to makes me feel castrophobic. She then proceeded to role her eyes and just walk away. It was very rude and disturbing of her to do that to a passenger. And on top of the rude service, my chair was not reclining causing the flight to be uncomfortable. I feel as though I have to think twice before traveling with Lufthansa again."

Pros: "The crew was very professional and kind."
Cons: "The layover in Frankfurt was too short (45 min) and the delay of the flight Milan- Frankfurt did not help; I had to run to catch my flight to NY. And in addition, my baggage went lost"

Cons: "My tv screen stopped responding 6 hours into the flight so that I could not watch it for the remaining 2.5 hours"

Pros: "Food, drink and entertainment are very good."
Cons: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Pros: "The flight crew was wonderful! Friendly and really attentive the whole trip!"

Cons: "The only suggestion I would have is that the entertainment options could be a bit more updated. The movie selection was not as good as I have experienced it on other flights (--- other airlines have a better 'new release' selection)."

Pros: "They had lots of movies and TV options to choose from."
Cons: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."

Pros: "There are some lounge seats for sleeping. There are power ports next to these seats"
Cons: "€5 for a Fanta in the airport. Food choices are limited and expensive. Next time I'll buy food in Sweden. Shockingly, it's cheaper"

Pros: "Nicely appointed plane, nice staff...even though we didn't order a special meal the flight attendant found something for my allergic son at the end... Hot wet towels, a nice touch."
Cons: "Although dismal, running out of dinner choices before half way into serving...And given the prevalence of dairy allergies one choice should be dairy free without compromising quality or taste - why does the chicken dish has to have dairy products? Quality of food overall was so so."

Pros: "There was a particular flight attendant who went above and beyond to make our flight amazing!!"

Pros: "Beautiful aircraft!"
Cons: "They ran out of meals, later got business class food and it was really bad even if served on ceramic plates , and real flatware, need to improve the food!!!!!!,"

Cons: "Leg space is tight"

Pros: "I liked food, entertainment on board, atmosphere, professional crew, arrival on time"

Pros: "The entertainment was great, service, comfort and food too."
Cons: "Choice of quality films could have been better."

Pros: "Excellent food great crew nice plain"

Pros: "The TV system"
Cons: "Can't check in on your website"

Cons: "My baggage was lost. Still no word about it."

Pros: "Did not make the flight."
Cons: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."

Pros: "The crew was perfect - nice and very helpful. I like the restroom area on this plane much better than on other kinds of aircraft."
Cons: "I definitely didn't like how Lufthansa online booking assigns seats. Why are family members who booked their tickets as one order getting seats apart from each other even after online check-in and seat selection? We had a very bad experience with this."

Cons: "Gate agents could be more friendly."

Pros: "Our connecting flight to Munich was late, but Lufthansa had a van waiting to collect us, usher us through passport control and get us to our flight to New York in time. That was a tremendous help and took a lot of stress off of the trip."

Pros: "The flight wasn't completely full so it was comfortable not having anyone sitting next to me. Food was good. Crew was very nice."
Cons: "transfering from one flight to another is a bit of a headache as the gates were very far away. I didn't have a long layover but fortunately my first flight landed a little early. Otherwise there may have been a risk of not making it. Not sure why they would put connecting flights so far apart."

Pros: "The smooth flite"
Cons: "Some crew members were quite racist especially one Ms ectyon who was in the last section of the aircraft where I was and one big guy a ground staff who was standing at the entrance of the aircraft on the right hand side.Ms Fitsher was very nice though."

Pros: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."

Cons: "Tardiness. Food. The entertainment system would default to German language from English. The forward button on movies sometimes did not work."

Pros: "The crew and the plain very nice clean and"
Cons: "The food was not enough and they proposed a vegetarian option and I receive a goulashW I ask why the lady say that was not longer a veggie option"

Cons: "I have never had a such an awful flight, it all started from the registration where i was told to pay for the overload of baggage eventhough my husbands ticket had not been cancelled and he was not with me, so I lost the pay for his ticket and extra money. It seems to be unfair and unreasonable taking extra money for the baggage in this situation. I have experienced the worst flight ever paying for the seat with extra space where it got very cold. The five blankets were offered with a pair of sox and I used them but it didn't help. The air condition was blowing very hard and eventually I have cought a cold. I strongly advise all potential customers of Lufthansa to stay away from seat number 27 on that plane."

Cons: "Many of us onboard had tight connection times yet we landed way across the airport from connection terminal, had to take a slow bus, endure even slower security screening, then sprinted clear across the terminal for the connection, all compounding the stress level. Someone needs to put some thought into better organizing this. By comparison, flight to destination on Swiss was a pleasure, connecting gate right next door to arrival gate, no worry, no rush, no stress. Terrible food, barely edible. Snooty, rude flight attendants. Lousy movie choices. Belive me, if I had a better choice on price and scheduling I would take any airline before Lufthansa. Horrible."

Pros: "Everything was Perfect!!!"

Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Cons: "Very nice crew and great food"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Pros: "Yes"
Cons: "Everything was good"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pros: "I love the food"

Cons: "Larger meals."

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Cons: "old screens and entertainment system leg room to small"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Cons: "Bag was lost"

Cons: "old plane, tight and uncomfortable"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "great choice of entertainment content, friendly crew"

Pros: "They were awesome."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"

Pros: "Wonderful"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Pros: "Overall, good flight"

Pros: "The flight was on time - which is unheard off"
Cons: "The food was eatable - but not really good"

Pros: "Good short flight."
Cons: "Open both for passengers to enter terminal on arrival in Bucharest."

Pros: "Short flight."
Cons: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."

Pros: "Nothing"

Pros: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Cons: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."

Pros: "The seating availability at the check in time"
Cons: "The TVs never worked"

Pros: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Cons: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"

Pros: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"

Cons: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"

Cons: "DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever."

Cons: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."

Pros: "Good crew, attentive, courteous, communicative !!"
Cons: "Have the screens work ...."

Cons: "Everything could be better, lost the second connection to Cluj"

Pros: "Clean."
Cons: "Boarding via bus."

Pros: "Nice crew , nice meal"
Cons: "comfort of seat , boarding time"

Pros: "Crew was very good, professional"
Cons: "You should look for a proper bread,better sandwich and a healthier desert."

Pros: "as if we were at the beginning of aviation"

Pros: "Nothing"
Cons: "Everything flight was booked have to wait 5 hours for another flight"

Pros: "For the first time, in many years, cabin crew apologized for delay"
Cons: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

Cons: "Being late"

Cons: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."

Cons: "Not enougth time after checkin"

Pros: "Nothing"
Cons: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"

Pros: "Everything was very quick and well organized."

Pros: "Smooth flight, the staff was friendly."
Cons: "10 minutes delay at departure."

Pros: "Comfy seats"
Cons: "Both flights were on time!!! Comfy economy seats"

Pros: "Boardibg was on time and the stuff was very nice"
Cons: "I didn like the food."

Pros: "FOOD and the crew"
Cons: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Pros: "From the counter to boarding the plane the staff for Tarom were amazing and very polite. Everyone was extremely helpful and accommodating."
Cons: "The boarding was a bit late and not organized efficiently. Very limited entertainment available."

Cons: "40 minuets delay Bad food No intertatment"

Pros: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."

Pros: "The sandwich was very convenient, even though the flight was very short"
Cons: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"

Pros: "On time,very frindly attendants q"

Cons: "Flight attendants telling me take off my headphones, this isn't 1999"

Pros: "Everithing was ok!"
Cons: "It was nothing wrong, I feel very well!"

Pros: "It was a pleasure to fly with them. I wish they flew in the continental US too."

Pros: "All was fine. Since the flight from Bucharest to Chisinau is only an hour, the tiny plane was fine."
Cons: "Since the plane is so tiny, you have to turn over your cabin baggage at planeside, then get it back when you land. The airline took my hand luggage in good condition, and when I got it back, one zipper pull had been snapped in half. I tried to file a claim when I landed, but airport personnel said that for cabin baggage, there was nothing they could do."

Cons: "Connection"

Pros: "The flight was on time and got us where we needed to go."
Cons: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."

Pros: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Cons: "Boarding often takes a long time, and/or flight is delayed."

Cons: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."

Pros: "That I landed safely and nothing happened."
Cons: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."

Pros: "safety fly"
Cons: "seats were too small, food looks not well"

Pros: "Friendly crew"
Cons: "Long wait on the bus out to board the plane"

Pros: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Cons: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"

Pros: "Attentive flight attendants"

Cons: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"

Pros: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."

Pros: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Cons: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"

Pros: "Nothing"
Cons: "Crew members were rude, unfriedly. In the plane was very hot."

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Cons: "Seats were too close together."

Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"

Pros: "Great newer plane, great service!"

Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Cons: "See above."

Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Pros: "Good selection of movies"

Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."

Pros: "The crew worked hard, but the food was below the French standards."
Cons: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."

Pros: "Nothing"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Cons: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Pros: "Nice staff, very professional and helpful."

Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."

Pros: "Easy, fast, comfortable, no hassles"

Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"

Pros: "Food was excellent and crew was very nice."
Cons: "Could not check in online before my flight and no zones to board just line up and go apparently."

Pros: "it was cancelled so they got me on the next flight on Turkish"

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pros: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Cons: "Bottom seat cushions could be a little more comfortable ."

Pros: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Cons: "TV was too slow."

Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pros: "Standard stuff"

Pros: "Flight arrived safely."
Cons: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Cons: "bad smell around my seat"

Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pros: "Punctuallity"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Pros: "tool me safe from one airport to another"
Cons: "wait time, food"

Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Cons: "Late...delayed from algiers"

Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Pros: "Bar/Coctail service on AF was excellent."
Cons: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Pros: "Crew were great"
Cons: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"