Heightened sanitation
Daily cleaning, installation of cabin HEPA filters
Low season |
March | Best time to beat the crowds with an average 6% drop in price. |
|---|---|---|
High season |
August | Most popular time to fly with an average 16% increase in price. |
Average price round-trip |
$685 | (avg. price over the last 2 weeks) |
Good deal round-trip |
$493 | or less |
Good deal one-way |
$410 | or less |
Entry restrictions
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Quarantine requirements
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 715 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 14 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "Entertainment system was not working"
Pros: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Cons: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."
Pros: "Nice staff and inflight service. seats were great"
Pros: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Cons: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."
Pros: "Pleasant staff"
Cons: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"
Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."
Pros: "on time, good food, pleasant service"
Pros: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Cons: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."
Pros: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."
Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Pros: "The food was really great! And the crew was very friendly."
Cons: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."
Pros: "I was concerned the connections would be too tight but it worked out great!"
Pros: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Pros: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Cons: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."
Pros: "Best flight crew experience ever"
Cons: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."
Pros: "Attention to details from flight attendants"
Cons: "The food was not to my liking except for the crackers, ice cream and water!!"
Pros: "Crew, food...."
Cons: "As I said before..."
Cons: "Expired cheese. Loudest plane I have ever been on."
Pros: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"
Cons: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."
Pros: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Cons: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Pros: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"
Pros: "Everything except the earphones was great"
Cons: "The earphones are bad and connector is 2 pins, so couldn't use mine."
Cons: "Unorganized and hectic at the gate; personnel were rude and unhelpful. I was asked numerous times to Leave and let them do their work" when I asked why I was on standby and what that meant."
Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."
Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Pros: "Food, service"
Cons: "Room in economy"
Pros: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."
Cons: "Delay and lost the luggage for the second time"
Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."
Pros: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Cons: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."
Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."
Pros: "Professional Staff; best food on international flight ever."
Cons: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"
Cons: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."
Pros: "Airline attendants were very polite and nice."
Cons: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Cons: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."
Pros: "Cabin crew was very nice and organized."
Cons: "Flight delayed , and while waiting for long time I was not sure which gate to wait infront."
Pros: "food was pretty good, nice selection of movies"
Cons: "cramped seats"
Pros: "This flight left on time and landed safely."
Cons: "Not worse than other international flights. Entertainment system better than Lufthansa or United. This plane used the 2 jack connection for headphones, which prevents one from using own/normal stereo jack headphones. The provided phones are terrible had to be cranked really loud because of the plane noise, it was almost impossible to understand dialogues in movies."
Pros: "Friendly service. Very attentive crew,"
Cons: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."
Pros: "Great service on the board service, plenty of drinks during flight, decent food on economy class, spotless clean plane."
Pros: "The staff were friendly and helpful, even more so as we traveled with two small kids. Very professional, high standards even for economy!"
Pros: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Cons: "Entertainment system is limited and touchscreen was not calibrated so I had to use the handset."
Cons: "I became infected with a head cold in the airplane and after I arrived at my destination I got sick. The person next to me was well, so was I. Is this a recurring problem? What can be done? Maintaining a cleaner air conditioning system?"
Pros: "The in flight entertainment, the food, the frequency with which they passed out water, and the crew were all excellent. Online check in was smooth and easy to transfer to my iPhone wallet. Loved the chocolate at the end of the flight!"
Cons: "The delay in flight time by 40 minutes was annoying, but understandable due to weather and delay in connecting flights."
Pros: "Almost everything was good. Crew was friendly and courteous. They treated out kids specially well, with puzzles etc. When the entertainment system stopped responding the crew member stopped by more than once to "send" our choice of movies to our screen. (Since the keypad became non functional.) In-spite of the glitch we would fly Swiss again!"
Cons: "Entertainment system was buggy and stopped working mid flight. Headphones were of extremely poor quality."
Pros: "Chocolate."
Cons: "Shortly after take-off, the person in front of me put her seat back as far as it could go. I was in the last seat our economy row, by the window. Snacks were served almost immediately, and then dinner. For a brief time the passenger in front of me had her seat up for dinner. However, by the time I had finished dinner, I felt captured in my seat, It took a long time for the trays to be collected after dinner. I wished I'd brought anxiety medication. Could have been a better selection of movies."
Pros: "Great experience, beautiful people, always smiling ant there to help you."
Pros: "Everything was great."
Pros: "The flight was good as well as the service"
Cons: "No complaints"
Pros: "The crew and the food were amazing! The seats in Business Class were bery comfortable."
Pros: "Plenty of movies/shows to watch. Food was pretty good too."
Cons: "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."
Pros: "Reliable, high quality service"
Pros: "The # of movies."
Cons: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."
Pros: "Food, clean plane, Nice staff"
Pros: "The food was great, customer service also good and price is Afordable"
Pros: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Cons: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."
Cons: "Connecting flight From plane to the gates"
Cons: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"
Pros: "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"
Cons: "Boarding took a longer time than normal"
Pros: "Nothing"
Cons: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
Pros: "I go economy. It's the most comfortable economy I've ever experienced. Every seat was filled."
Cons: "I have no complaints."
Pros: "Pilot was operating nicely, temperature was acceptable,"
Cons: "Cabin crews should pay more attention to elder people,"
Cons: "It was nice"
Cons: "Sloppy cabin crew at the time of embarkation. Bad entertainment system (horrible touch screen, earphones with loose contact), made a 7 hours trip an unforgettable experience. Food quality was marginal. A drastic contrast with the previous flight of the same airline company (but from Amsterdam to Istanbul), which was very good."
Pros: "The crew was friendly and professional. The food was good. Entertainment was good. The 10hr flight was over so quickly."
Cons: "They didn't come to pick up trash very often."
Cons: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"
Pros: "Worst flight"
Cons: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Pros: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Cons: "No subtitles in foreign languages"
Pros: "N O T H I N G"
Pros: "Everything was good"
Cons: "All good"
Pros: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Cons: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."
Pros: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Cons: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Pros: "Entertainment is good, many movies and games for kids."
Cons: "Flight attendants are rude."
Pros: "Food Was good and right amount."
Pros: "Good food"
Pros: "I liked the entertainment- plenty of things to watch and listen to. Food was good. I also enjoyed the service, hot towels and friendliness of staff. Overall, it was a great experience!"
Cons: "Sitting next to many kids who were very noisy and messy. They completely trashed the bathrooms which did not make it fun for me to use after them. This is just what I did not like- I understand this is no fault of the airlines or their staff. I am just more aware that several Turkish families may fly back and forth with their children and as a passenger, you may be seated close to them on the plane- just a thought."
Pros: "Once again an extremely enjoyable experience. will continue to fly Turkish air"
Pros: "Crew"
Cons: "Nothing"
Pros: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."
Pros: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Pros: "Everything"
Cons: "They don't speak very well English"
Pros: "The crew was excellent. Wonderful entertainment. Very clean aircraft. Good food and loved the goodie bag. Would have rated it a 10 all around but the seating arrangement is not good"
Cons: "Very uncomfortable seat arrangement, no leg room."
Cons: "Everything!"
Pros: "Flight was on time."
Cons: "The food was poor. No choice and the same, cut-down beef meal I had several times before. I suggest the "cook" on board be dropped and the meals improved."
Pros: "20 min delay. Boarding took too much time"
Pros: "Very professional, clean and excellent service, I will flight with them again"
Pros: "evrting"
Pros: "Same as above."
Pros: "Crew was efficient"
Cons: "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."
Pros: "Service"
Cons: "No applicable"
Pros: "Nothing."
Cons: "abc..."
Pros: "Great staff"
Cons: "Departed late, landed late, baggage claim took over an hour and half"
Pros: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."
Cons: "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"
Pros: "Having seen so many ads promoting the quality and service of Turkish Aurlines, I was quite disappointed in the end. Only the entertainment and seat facilities were good."
Cons: "The boarding was a mess in Istanbul. My pre-booked seat was changed in the last minute despite asking to be located in a similar area. The staff were not attentive."
Cons: "Everything was excellent! I will be flying with them again!"
Pros: "aaa"
Cons: "zzz"
Pros: "Crew was excellent."
Pros: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"
Pros: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"
Pros: "Could not get skybridge to operate so that we could disembark. United airlines."
Pros: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Cons: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"
Cons: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."
Pros: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."
Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."
Pros: "Everything"
Cons: "Was not poker game :("
Pros: "The food, the crew, the cleanness"
Cons: "N/A"
Pros: "On time, nice staff"
Pros: "goulash, chicken pizza, warsteiner, and wine"
Cons: "My movie froze 1/2 way through the flight and the crew could not reset it. I was staring at a frozen Jungle Book bear for 3 hours."
Pros: "The crew were very friendly. The plane was very clean. The service was excellent, and my husband and I were impressed by the food quality. They even hand out wet wipes for you before serving food, so you can feel clean! I felt like the seats were pretty normal in terms of size and space in economy class, but obviously, it would have been nice to have a tiny bit more space. Good entertainment options."
Cons: "nothing :)"
Pros: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"
Pros: "leg room, entertainment, the pilot was informative throughout the flight"
Pros: "Crew was beyond standard. Very nice and friendly and always accommodating."
Cons: "They ran out of vegetarian meals."
Pros: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Cons: "coffee awful"
Pros: "Food was excellent. They served ginger ice cream, which was excellent. Overall, the flight was a good experience"
Pros: "Staff attentive. Came by very frequently."
Pros: "more comedies movies and more up to date soccer"
Pros: "I'v said it all above. Liked everthng"
Cons: "nothing"
Pros: "Lufthansa is one of the better airlines, especially when flying to Germany. They offer a very good service in the economy class which includes free wine (and not only sodas) and a large selection of free newspapers which I value a lot. Newspapers are much more interesting to read than watching movies in my personal opinion. Overall, when aboard Lufthansa, one does not have the feeling of cheapness seen so often on competing airlines. A few years ago, when flying from San Diego to New York, a 5 hour flight on a major US carrier, passengers were not even offered a free drink. Everything had to be paid for. In comparison, all food and all drinks are free on Lufthansa which includes not only wine but also Baileys (a sweet liquor). Given the excellent service, ticket prices charged by Lufthansa are a bargain even if at a small premium over the competition."
Pros: "The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected."
Cons: "This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight."
Pros: "Flight was a code share operated by Shuttle America. EMB 170 and crew provided an above average flight. On time departure and arrival. Overall, no complaints."
Pros: "No delays, overall good experience, Good food not exceptional."
Pros: "excellent. free drinks, food was delicious. attendants were wonderful."
Pros: "The interior of the plane was nice. The new-design seats, even though they were thin, were fairly comfortable."
Cons: "Way too little legroom. I expected better from Lufthansa. The United flight (767-400) I took back from Germany had at least 1.5 inches more legroom and was far more comfortable as a result. I had a good impression of Lufthansa before, but will avoid the airline now."
Pros: "Entertainment is great, although I did not use it much this flight"
Cons: "Seats were uncomfortable, tighter than I remember last time I flew Luft."
Pros: "All around wonderful trip and experience starting with the flight. The pilots and crews courtesy was fabulous. I arrived ahead of schedule by more than an hour. Thank you Lufthansa! I will be flying with you again soon."
Cons: "I had no dislikes... just a grand time..."
Pros: "Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog."
Pros: "Staff were all very professional and courteous. Flight on time."
Cons: "Having to sit in last row."
Cons: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."
Pros: "Everything was very nice. Flight was on time. The staff was nice. Food was good. Seats could have more space. But overall was great."
Pros: "Comfortable and convenient"
Pros: "Being assigned seat only ten minutes before take off is not ideal"
Pros: "Great service and good very friendly"
Pros: "We came with a baby and were assigned a bassinet seat. The service was great. The food was excellent. The seats were comfortable."
Pros: "The crew were nice. They tried to make everyone happy even though the flight was fully booked."
Cons: "My seat was terrible ( middle all the way in the back and the people next to me occupied both my armrests so i had almost no room to stretch so couldn't relax or sleep at all)) and the food was gross i got food poisoning from the last snack ( turkey sandwich ) and they didn't have any ginger ale."
Pros: "I was not worse than other airlines."
Cons: "It was not better than other airlines."
Pros: "Flight took off a couple of hours late due to problems in Frankfurt airport but everyone worked to help us with connecting flights."
Pros: "Got us there"
Cons: "United"
Pros: "Everyone was very helpful"
Cons: "First flight was canceled. We were rerouted through to Philadelphia to London to Frankfurt and on to Salzburg. Luggage lost in London still waiting on that."
Cons: "Excellent"
Pros: "That we had a selection of movies to watch."
Cons: "Got stuck in the last row in the middle of the plane. They ran out of turkey for dinner and got stuck with awful pasta. They should leave that to Italian chefs to make. I am glad I packed some snacks so that I could have something to eat besides the roll, dessert and small salad. The seats didn't recline fully like the seats in front of us so we were really cramped. They also skipped my husband when they came around with the drinks... we had to hit the call button. I will book my next trip with another airline."
Pros: "N/A"
Cons: "Lufthansa canceled without warning and offered zero options. They even turned off their phones to the entire public. Will never fly Lufthansa again. Ever."
Pros: "THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog."
Cons: "The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better."
Pros: "Variety of Movies"
Cons: "parallel boarding of business and economy class, poor entertainment system quality. Functionality limited and even after 2 times rebooting no big improvement."
Pros: "They actually feed you good food and the crew's service is very fast. In-flight entertainment was wonderful."
Pros: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Cons: "Very old movies as entertainment."
Cons: "The food was very poor, the staff hardly offer any liquids through out the flight."
Pros: "The aircraft and crew were professional and courteous. The food was ok."
Cons: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."
Pros: "The Crew"
Cons: "Free food"
Pros: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Cons: "Polish airlines have some problems, but this flight was perfect. Great job."
Cons: "Landed at the wrong airport. No compensation from the airline"
Cons: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"
Pros: "Flight crew perfectly ignore you if you want to be ignored."
Cons: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."
Pros: "The seats and entertainment on the screen."
Cons: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Pros: "Quick flight"
Cons: "Quicker access to gate"
Cons: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"
Cons: "Boarding could've been faster."
Pros: "Very well organized airport, very easy to get to the gate for transfer."
Pros: "the crew was really amazing!"
Pros: "the crew was very good, the seat could be a bit bigger in economy class"
Pros: "Confort"
Cons: "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."
Pros: "I liked that all flights were on time"
Cons: "Service"
Pros: "Free Services very good"
Cons: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."
Pros: "Direct flight"
Cons: "Long flight."
Pros: "Funny english"
Cons: "1h 10' delayed bording"
Cons: "The boarding and flight were late"
Pros: "Everything"
Pros: "Boarding went pretty smoothly and quickly"
Cons: "The staff seems to be lacking the enthusiasm and warmth towards the passengers."
Pros: "New airplane."
Cons: "100% full"
Pros: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Cons: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."
Pros: "N/A"
Cons: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."
Cons: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"
Pros: "Quiet flight, no issues"
Cons: "Not a Lot plane. A Neos charter plane leased by Lot. Italian crew."
Cons: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."
Pros: "Not much."
Cons: "This is about as budget as you can get. Entertainment systems didn’t work, drinks were warm. Food was mediocre. Bathroom doors didn’t work, and the toilet seat wouldn’t stay up while using it! Yuck! Had to shuttle EVERYWHERE between flights, before and after. Crew was not attentive, and not so friendly either. Only good note was the young lady who checked our bags in Warsaw and helped get our seats together (after the airline messed the seat assignment up in the first place). Ugh. Worst airline I’ve been on."
Pros: "Scheduling"
Cons: "No food options without meat Food options.they didn’t let me check in in advance. Said there was a technical orooblem. They also didn’t let me choose a special meal in advance or save my selections. There was no option on board without meat. Unacceptable."
Pros: "Normal in-flight service but nothing special."
Cons: "Small plane."
Cons: "Super"
Pros: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Cons: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Pros: "my flight canceled from WAW to EWR"
Cons: "my flight canceled from WAW to EWR"
Pros: "Crew was great."
Cons: "No on-board entertainment."
Pros: "The food was good and the crew very nice. The flight was smooth."
Cons: "The Warsaw-Newark leg took 10 hrs and a half, as opposed to 9 and a half. The Economy seat, although a little better than on other planes, is so small, and I’m average size! The announcements are so difficult to understand."
Pros: "Nothing"
Cons: "My tv was not working , it’s a 9.5 hours flight.... it was not fixed and they said they cannot offer me another seat with working tv My table when I opened it for the first time was all dirty with dried up tomato sauce and crumbs , they did clean it but it should not happen in the first place"
Pros: "Helpful Crew"
Cons: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."
Pros: "The landing wasgood"
Cons: "After the plane landed had to sit an hour in the plane cause of gate clearance . I had a connection flight I almost missed. After 9 hours travelling it was extremely stressful . The wasn working for the lady next to me ."
Cons: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."
Pros: "Easy check in, accommodations for a seat preference, kind crew service on board, good food, free entertainment-good selection of movies and music, at no extra charge. on time going to WAW, and 30 min. early coming back to EWR. Flight coming back was cancelled due to technical difficulties, but no problems with rescheduling, LOT rep. was very helpful. No forced charges for checked-in and carry-on bags-BIG differentiator ! used 787 Dreamliner."
Pros: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."
Pros: "Interior seats in Premium Economy class."
Cons: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."
Cons: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"
Pros: "I like comfort in business class. Choice of food and wine was good too."
Cons: "Entertainment movies were a bit aged."
Pros: "Excelent"
Pros: "Everything"
Cons: "?????????????"
Pros: "Easy long travel very comfortable"
Cons: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"
Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"
Cons: "flight was delayed. ended up missing our flight from newark home."
Cons: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."
Cons: "was delayed 2 hours"
Pros: "Friendly and kind captain and crew"
Cons: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"
Cons: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."
Pros: "Allw"
Cons: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Cons: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"
Pros: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Cons: "Can't think of anything."
Pros: "I like the flight per se and the crew attention"
Cons: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"
Pros: "Employees are very nice."
Pros: "since it was an older plane maybe it had more leg room"
Cons: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"
Pros: "Good movie selection. Kind staff."
Cons: "Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce."
Pros: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Cons: "Plane was a little warm. Would have liked more information in English."
Cons: "Wouldn't let people approach the desk to ask questions before boarding. Crew very un pleasant and forceful throughout the trip. Would not look forward to flying with TAP again."
Pros: "Not much"
Cons: "Long flight uncomfortable seats"
Pros: "Time in the air was fine, efficient once we arrived in Newark and bags arrived fairly quickly. Check-in counter in Lisbon were a little tricky to find (around the corner with no signs posted...) but it was efficient."
Cons: "The boarding process was ridiculous. Went through security and then a second security screening at the gate when everything was gone through for a lot more than random folks. Then getting on a bus to board the flight instead of a jetway? I thought TAP was Portugal's national airline and had priority space at Lisbon..apparently not. No soap in the bathrooms on the plane! Ran out of diet soda (and we weren't at the back of the plane). On the way over, the flight attendants gave us conflicting instructions about our toddle sons's ability to sleep on the floor or on our laps. The entertainment system didn't work."
Pros: "Food, seats, flight attendants & in flight entertainment were all very good."
Pros: "So accommodating!! Top of the line!"
Pros: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Cons: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"
Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."
Pros: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."
Pros: "The crew is always professional and keeps you informed of what changes there are."
Pros: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."
Pros: "Nothing."
Cons: "Filthy dirty airport, club and plane. No power in the seats to boot. Clown show. Never again see above."
Pros: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Cons: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."
Cons: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."
Pros: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Cons: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."
Cons: "We experienced a 6 hour delay in Lisbon because there was no fuel available - terrible planning causing us to spend hours on the runway."
Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Pros: "lots of food and drink"
Pros: "Meal was good."
Cons: "Service was poor, the seat was not comfortable."
Pros: "Great crew."
Cons: "No air from above. Just an all around bad flight with so many problems."
Pros: "Efficient boarding. Very friendly crew. Coach seating comfortable and roomy."
Cons: "Nothing"
Cons: "It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat...."
Pros: "Generally good and professional."
Cons: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."
Cons: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."
Cons: "Seats were uncomfortable"
Pros: "Out of the 100+ flights I've been on in my life. TAP Portugal has been the worst and least professional."
Cons: "My first flight from Madrid to Portugal was cancelled (at midnight) so I had to sleep in the terminal because the bus they provided to the hotel couldn't take all of us. Then my flight to New Jersey was delayed several hours making me miss my next flight to Denver (home) and I had to spend a 2nd night in the terminal. I never received and hotel/food/taxi vouchers. I will do everything to avoid flying with TAP Portugal ever again."
Pros: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"
Cons: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."
Pros: "Excellent portuguese food served on board, crew was friendly."
Cons: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."
Pros: "Good in every way"
Pros: "Very comfortable."
Cons: "All was good."
Pros: "Service, staff, food, airplanes."
Cons: "Nothing."
Pros: "I was lucky enough to be upgraded and I enjoyed everything!"
Cons: "My media center, screen, music etc abruptly shut off and remained off the the entire trip. On my previous flight all sound was lost on the on board media center."
Pros: "They were hospitable, cordial and always with a smile. The fact they provided a full meal on board was surprising to me, after flying with several carriers I didn't expect it. Keep up the great work!"
Pros: "seats, courtesy of the staff"
Cons: "Food"
Airlines flying from Romania to Newark have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters
Mandatory masks
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Pre-flight testing
Testing for antibodies, testing for symptoms
Flexible cancellations
Waiving of change fees. Search flexible flights