Daily cleaning, installation of cabin HEPA filters
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 55m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($657) and American Airlines ($689)
From Rome to Burlington, Saturday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Burlington back to Rome , the best deals are generally found on Sunday, with Wednesday being the most expensive.
When flying out of Rome you will be using one of these airports: Rome Fiumicino. You will be landing at Burlington, also known as Burlington Airport.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Burlington from Rome is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Burlington with an airline and back to Rome with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Burlington from Rome up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Boarding went well."
Cons: "Crew could be more attentive. They avoided passengers most of the time."
Pros: "Very uncomfortable seats and careless crew"
Cons: "The worst food and service ever. Very disappointed"
Pros: "the “salad” lunch before landing was excellent"
Cons: "a cleaner plane and the second lavatory upfront was minuscule"
Pros: "Crew was nice"
Cons: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"
Pros: "The flight was comfortable"
Cons: "It got delayed multiple times."
Cons: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Cons: "Broken plane. Why not take better care?"
Cons: "Flight cancelled with no reasonable alternative. Ended up driving."
Pros: "Amount of food!"
Cons: "Quality of food!"
Pros: "Crew was friendly"
Cons: "Food was not good"
Pros: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Cons: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."
Pros: "Wine included with meal no extra charge. Thanks"
Cons: "More comfortable seats in main cabin"
Pros: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"
Cons: "The customs and border inspection station in Atlanta is an absolute disaster."
Pros: "Pre-Boarding was very good"
Cons: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."
Cons: "More room."
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Pros: "THe crew was super"
Cons: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Cons: "Arrived 30 minutes late. The food is ridiculous."
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"
Pros: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."
Pros: "Preboarded and all went smooth and quick"
Pros: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."
Cons: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"
Cons: "Nice pillows, eye covers"
Pros: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"
Pros: "El cumplimiento de vuelos"
Pros: "The plane was newer and the flight itself was good"
Cons: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."
Pros: "The fact I arrived safely"
Cons: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Cons: "Not being to check our tickets on line"
Pros: "Nice crew, no delays"
Cons: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."
Pros: "Seat 2G Orderly boarding and plane clean"
Cons: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."
Pros: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Cons: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Pros: "Cabin crew was good."
Cons: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."
Pros: "Even though one couldn't hear an announcement Delta did have a staff person tell people where to line up for different zones. Flight was fine and on time."
Cons: "Couldn't clearly hear any announcements and once it was getting closer to boarding time as usual so many people just start gathering in a mass. (It would be so much easier to have signs label Zone 1 ,2, etc.)"
Pros: "That I was able to sit next to my husband"
Cons: "Everything else."
Pros: "Delta Studio"
Cons: "Food choices were not appetizing."
Pros: "Nothing more than expected."
Cons: "Food could be improved."
Pros: "Pushed back early, short taxi, took off one minute after scheduled departure, smooth flight, landed a half hour before scheduled time."
Pros: "It was wonderful to have a non-stop from Rome to Atlanta. The flight was comfortable and punctual. The in-flight entertainment was very good and helped pass the long flight."
Cons: "I liked the complimentary beverage service and many meal and snack interludes, although the food was sub par, especially the snack. I don't know how you can mess up crackers, but they were terrible, even slathered with the accompanying marinara. Also not sure that I ever met a shortbread cookie I didn't like until this trip; why lace it with artificial strawberry flavor?"
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Pros: "Delta gave me a free rum. It helped. We arrived on time. Thank you."
Cons: "I am not sure why, but this was one of the most chaotic boardings I have ever witnessed in all my years of flying. 5 hours in a middle seat that did not recline. Need I say more? Cold tasteless chicken sandwich a a stale muffin for breakfast."
Pros: "2 seats by windows, rather than 3, and the roominess plus ease of using the media tv screen and options. the beverage options and food options were plentiful as well as good quality."
Pros: "Crew really helpful and efficient super fast boarding"
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Cons: "We left two hours late"
Pros: "Flight was on time."
Cons: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."
Pros: "Decent legroom, good movies"
Cons: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Cons: "WEBJET.COM HAS BEEN OF ZERO HELP IN ASSISTING US WITH FLIGHT CHANGES. THERE IS TOTAL LACK OF INTEGRITY IN CORPORATE AMERICA NOW. WHEN BOOKING WITH KAYAK, MAKE SURE YOU ARE NOT BEING RE-DIRECTED TO ANOTHER SITE. IT ONLY SPELLS DISASTER IF YOU HAVE ANY CHANGE IN YOUR FLIGHT ARRANGEMENTS."
Pros: "we have a very old plane from rome to chicago no entertainent"
Cons: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"
Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Pros: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Cons: "Food and comfort"
Cons: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."
Pros: "They were offering free checked carry-on luggage at the gate so took advantage of that which got my wife and I pre-boarding. Which was a good thing because the overhead bins were awful on this dinosaur plane."
Cons: "I thought we were getting a history tour upon boarding as one of the first airplanes ever constructed or something. There should never be an airplane that doesn't have personal entertainment on board for an 11+ hour flight. The main cabin had two monitors up front on each side and one in the middle section. We paid for "premium" seats, no charging options. The overhead storage could barely hold the smallest of carry-on luggage. The food was mediocre at best. We were pretty close to the front but every time the beverage cart made it to us the wine was already empty from the previous passengers. Overall pretty miserable flight"
Pros: "When the arrival time of the connecting flight was changed, we chose another set of flights."
Pros: "Starting with seat selection with an agent, every step of the trip was handled with efficiency and professionalism. The cabin crew saw to my needs and was watchful of each passenger. Communication was provided as needed, food, drink, snacks as well as comfort dispensed smoothly."
Cons: "The delay with our flight leaving Rome was tied to a delay at JFK the evening before, so although there was nothing to be done at the Rome end, it was inconvenient. Also, because we needed to make a connection in New York, this set the stage for delays on the last leg of our journey"
Pros: "People were ok and felt bad for all that went wrong This leg was operated by American Airlines and they are horrible compared to our experiences on British airways."
Cons: "small leg room - less on American that operated the flight then British. food was just ok and the entertainment system was broken When flying British try to make sure its not operated by American Airlines"
Pros: "In flight entertainment was good. The Founder and Creed are great movies."
Cons: "It's an old plane and almost nothing works. The food was not great. The crew was horrible. It sounded like the pilot was drunk. The crew treated us like we were a burden. They spent the entire time bothered and ripping on the passengers."
Pros: "Stewards were patient and attentive."
Pros: "Crew was very pleasant, boarding efficient."
Cons: "Food was very mediocre but nothing new in air travel. The biggest complaint is that there was no individual light available for each person to sue to read. On a transatlantic flight of 10+ hours that is not overnight, it is a bit much to expect customers to fill that much time if one cannot read because the lights aren't working. The flight attendant said it was a very old plane as the reason why, not exactly what one wants to hear. Also, the plane was different than the one I prepaid my seats for, thus the money I spent on bulkhead seats was wasted as we just got two normal seats. Not a good experience."
Pros: "Good seats after being moved. Flight attendants were great."
Cons: "4.5 hours late leaving. Returning flight 1.5 late on return flight."
Pros: "Crew was excellent good and frequent food, snack, and beverage service great entertainment choices"
Pros: "Crew was very friendly"
Cons: "On a 10+ hour flight that you're trying to stay awake for, some sort of entertaining is near mandatory. Neither mine nor my boyfriend's TV worked. Even after the crew reset the system twice, they still didn't work."
Pros: "One of the crew members, Walt, was amazing."
Cons: "Everything else was a NIGHTMARE. We bought our tickets in Nov. I paid for an upgrade and assigned seats in FEBRUARY. We flew May 13. Not only did they RESELL and REASSIGN our seats to someone else -- we could not get a refund for the upgrade we paid for. To add insult to injury, the only seats they could give us were in the back of the plane next to the toilet. Having heard so many similar nightmare stories about American Air I can say I will never ever fly American Air again. We now have to spend our firrst few days home from vacation disputing that charge, writing letters and making calls to get that damn refund. I will be sharing my discontent far and wide. Whoever at corporate thinks it's best practice to sell and sell and sell seats and live with the aggravation of the customers has an upside down notion of how to run a successful business. NIGHTMARE."
Pros: "I enjoyed the customer service provided by the flight attended. They were extremely attentive and welcoming. I've never flown American Airlines before and glad I had the opportunity to experience it."
Cons: "I've flown on other airlines to Europe before and it felt spacious when compared to American Airlines. I didn't like the accebility to buying snacks, drinks and other food throughout the flight. Flying for 10 hour is draining and the only entertainment be controlled by what the captain provides on the screen isn't comfortable. I may fly American Airlines for domestic flights but I'll surely use another company or longer flights to Europe."
Cons: "There was no wifi"
Pros: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Pros: "Flight on time."
Cons: "Paying extra money to pick seats before 24 hours check in. I have 2 children and cannot risk them sitting separated from their parents. I'm sure other travelers would not want a 6 year old aline next to them either."
Pros: "Plane didn't crash!"
Cons: "Never on time leaving/getting there, gates unavailable on landing, 40 minute wait for luggage, plane not working, lost important meeting in Rome, placed me in a dump hotel on worse area of Phili, surprised I got out of there alive.... I can write a book!"
Pros: "great service from flight attendance"
Pros: "On time flight"
Cons: "The staff was rude. I witnessed a crew member yelling at a a pregnant lady for trying to use the first class restroom when the other restroom was blocked off because there was a cart in the way. I also had a crew member yell because I put a water bottle in her trash bag. She literally yelled "I'm standing here," which I am still not sure what she meant by that. I was definitely taken back by how rude the staff was. I have never had an experience like that with United or Virgin,"
Pros: "Flights were on time and staff all were smiling and kind."
Cons: "Liked everything!!"
Cons: "The boarding was unorganized, the person calling for boarders had a heavy accent and hard to understand, many of us missed our group call. Boarders were positioned every where and it was hard breaking thru the crowd to get to the boarding area. A real cattle call. Inside, the plane is very confined environment. The wine was a nice touch but I don't drink. The food served was not the greatest."
Pros: "The crew were very kind and helpful."
Cons: "On the return flight the media equipment did not work."
Pros: "cabin crew was nice and friendly. Very smooth and experienced pilot, nice take off and landings both ways."
Cons: "This was supposed to be an Iberia flight, but with code share nothing is as it seems. (Had to cancel previous flight on Scandinavian air as that turned into some Turkish Charter). These old birds were 30 years old, out of Arizona desert storage...former TWA, so no entertainment or power or anything. And, AA re-confirmation showed flight and ticket canceled! Said Iberia flight, Iberia said AA flight...yikes! Serious glitches and lost data...locator number erased! You see why I tried to take a foreign carrier."
Pros: "Flight on time"
Pros: "Good service, good snacks/lunch"
Cons: "Really old plane,9 hour flight should be something newer and nicer"
Cons: "seating was very uncomfortable crew was extremely rude no entertainment at all for the 5 hours flight"
Pros: "State of aircraft was great. Entertainment options were great."
Cons: "Gate information for flight was not posted on monitors in airport. Boarding was disorganized, required transferring onto a bus and later onto plan. Flight take off was delayed. Flight arrival was delayed by 50 minutes."
Cons: "They are too narrow but most importantly they top part goes forward to much. on other airline planes I can sleep fine but not on this one. Terrible seats."
Pros: "The crew was very nice and warm"
Cons: "The entertainment was poor and not visible from everywhere (understandable from an old plane)"
Pros: "Crew was extremely efficient and genuine friendly and nice. Very long but yet very pleasant flight. Thank you."
Pros: "Flight attendants were really nice and attentive."
Cons: "The plane was old and outdated. You could see where screws were loose. Very disconcerting. The food was awful. Headphones going to Rome were free, they were charging $5 from Rome to New York? Wow. British Airways baggage policies are different from American. Felt like a rip off."
Cons: "Barcelona airport boarding area is a disaster. Poorly designed and not travel friendly. Very minimal choice of movies on the plane."
Pros: "For as much as you pay you guys need to update. My son went from rome to Chicago with no tv. He did not complain but I would of it. My tv as well kept shutting off and could only get so many shows. On the way to rome from Chicago we also had issues with the same thing"
Cons: "The crew was excellent and of course the pilot as well"
Pros: "Safely landed."
Cons: "The seats are much too close and I had no leg room. My ankles are still swollen. The man in front of me pushed his seat back so much that I was trapped. They called group 1 and 2 but did not clearly call 3 so good thing I was paying attention."
Pros: "Easy boarding. Served food and beverages. Comfortable flight"
Cons: "Food tastes better on other international flights that I have taken. Movie and music selection better on other flights too. One flight attendant not so nice when I requested another napkin. The first one fell on floor when as I was attempting to pick it up. I did get another one."
Cons: "The flight needed to be changed because of technical issues. We arrived much later."
Pros: "The crew"
Cons: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Cons: "plane was old, media not working well in many seats (not ok for an intl flight), light not working in my seat..."
Pros: "Everything in business class!"
Pros: "The crew was very nice and the flight was very smooth. Lots of choices for drinks."
Cons: "The food and boarding."
Pros: "for economy on an American carrier it was fine."
Cons: "American carriers just aren't as good at international as non-american carriers. Seats/food/entertainment/overall experience just not as good. Pick an international carrier when you can"
Pros: "Crew attitude and service excellent"
Pros: "Once the plane boarded it was a smooth flight."
Cons: "The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant."
Pros: "Every member of the crew was really helpful, especially since I had a cello with me. They helped me with tips on how the airport and their boarding system worked, and I'm sure they are just as good with families and people carrying heavier luggage."
Pros: "Flight was ahead of schedule to land and there was no issues of gates or disembarking"
Cons: "The food was terrible and the crew was bordering on civil there was no pleasantness about the services they provided"
Pros: "THE SECURITY CHECK WAS A BIT TO MUCH, BUT OVERALL A WONDERFUL FLIGHT."
Pros: "economy plus"
Pros: "Gate staff were courteous."
Cons: "I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington."
Cons: "Again, United changed my original departure time from Burlington, VT to San Diego (via Chicago) from 10 am to 6:30 am. This meant an overnight stay in Burlington and loss of sleep and my free breakfast. In addition, I was stuck with 4+ hr layover in Chicago. The Chicago terminal was a mass of swarming people. Horrible!"
Cons: "ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!"
Pros: "Very efficient check in,leaving Rome."
Cons: "Strong bathroom oder in flight. "Cow cart transpot"t in DC"
Pros: "Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays."
Cons: "There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary."
Pros: "No flight"
Pros: "Gate agent did the best she could with the (limited) info she was given."
Cons: "Multiple hour delay for what was originally described as a 'quick maintenance thing'. In addition, after a 2 hour delay we had a gate change to the far far end of a different terminal."
Pros: "Very nice flight. Especially since it was 10 hours. The staff brought water around as an extra which was great to keep us hydrated. Plus a decent lunch ice team and snacks. Comfortable plane."
Pros: "The TV's on the plane were newer and easy to use."
Cons: "The crew was not friendly, particularly one woman who would roll her eyes at folks anytime they asked for anything. Occasionally, they would say they were out of something only to "magically" have it appear later. The landing was about the worst I have experience. Must have been a rookie pilot."
Pros: "On time, good service very attentive crew"
Cons: "Ice cream desert served was Toffee flavor, ugh..."
Pros: "Great attendance kind courtesy"
Pros: "This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?"
Cons: "My flight got canceled, I received no notice, my husband and I were rebooked on different flights arriving to IAD 4 hours apart making my 10 hour day a 22 hour one"
Pros: "The movie selection was great"
Cons: "The food was horrible"
Pros: "Nice entertainment system. Comfortable seats. Lots of bathrooms. Good dinner. The hot sandwiches served shortly before landing were actually tasty."
Cons: "United has changed my seat twice. I sign up for an aisle and they move me to the window. I can't believe that if there is a plane change they move people in Business and First around without notification. On this trip, they did it again, on the flight leg from Rome to Chicago. If I hadn't noticed the change as soon as I checked in I would have spent over 9 hours in a window seat, which would have meant being unable to get up and move easily to prevent sciatica and other issues. Hard to hear the gate crew in Fiumicino."
Pros: "Staff attentive, came through often, pleasant. Food was good, Free wine or beer with meal."
Cons: "Seats can be moved back too far, so person in rear has too little space."
Pros: "The crew was nice and professional. I also enjoyed the entertainment system."
Cons: "I felt like we had to go to terminals to terminal, and get on so many shuttles."
Cons: "We had a 2+ hour delay after boarding and prior to takeoff due to some combination of a problem with the auxiliary power unit and rerouting requiring additional refueling. No air conditioning and very hot environment for most of this time. The crew was visibly upset by the delays and repeatedly blamed the local groundcrew/staff while doing very little to make the passengers more comfortable. It took >1hr for them to pass water. No apologies. No effort during flight to make up for the discomfort (eg free wifi access). Very frustrating experience."
Cons: "I would have liked the flight to be Luftansa- I wouldn't have purchased the tix if I had known it was United."
Cons: "it was extremely cold on the plane"
Pros: "The Crew was so friendly and nice The woman at check in upgraded me to economy plus to help me get an aisle seat"
Cons: "I sat next to a very large old woman who was spilling out of her seat into mine. I was told at check in it was a full flight so did not think to ask to move. But then I mentioned it to the stewardess near the end of the flight who was sympathetic and said that she wished I would have said something earlier and that she would have moved me because there were other empty seats."
Pros: "All luggage had to go in the belly of the plane. Made boarding way faster. Clean aircraft with pretty comfortable seats."
Pros: "Great short flight"
Pros: "Ice cream Sunday."
Cons: "45 minutes delay at Rome during departure. Dirty bathroom. Limited movies."
Pros: "The actual flight was great. It was very easy, the movies were new and good. The food was surprisingly good (as I was coming home from Italy). The crew was great and always nice"
Cons: "The airport was extremely disorganized and I will never fly out of Rome again. Boarding and Unboarding were absolutely awful though"
Pros: "I missed my flight and was willing to rework my schedule and therefore United was willing to work with me. I received a flight change for free because of recent terrorist events and I am grateful for the help. All of the staff was extremely friendly."
Cons: "It probably isn't United's fault, but since a terrorist attack occurred in France a lot of people were trying to fly back to the U.S. from Rome at the time. I missed my flight because the line just to get into the terminal building was hours long. See positive comments to learn how United handled it, but was still stressed I missed my flight home. I actually ended up flying home from Barcelona"
Cons: "Lack of room in seats and no legroom."
Pros: "Nothing I can think of"
Cons: "Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable."
Cons: "Don't fly United. In boarding my first flight, they asked me to check my carry on (my only luggage) since the flight was super packed. We had to deplane shortly after boarding and switch to another plane. Since this delay was going to make me miss my connection, I got on the phone with a United agent and changed my reservation, but the agents at the gate refused to help me get my bag off the plane, so I didn't have clothes for the majority of my trip. The worst part was the attitudes of the gate agents and customer service reps toward all the passengers. Perhaps they couldn't be outwardly apologetic to avoid liability, but there was no excuse for them to be cold and dismissive."
Cons: "leg room and cabin temp was too high"
Pros: "We got off the ground very nearly on time, and the captain was communicative about our short delay. The entertainment options were good, and on this particular flight - though not the one in the other direction - the food was quite tasty. (I had the artichoke cannelloni.)"
Cons: "The seats are awfully close together, so that when someone reclines his chair, you quickly feel you are being squeezed."
Cons: "We have to be delay check-in our baggage because at the baggage check-in was ONLY PERSON worked - She DID NOT Work as her Job - Just very Slow... Finally We need to left our baggage at the airport even we did as to pay for return for next fly ... Very Poor service !! any question about that just call me! I'm happy to answer all to make this clear Phone: 1 4023190490 Mr. Tuan D Mai Thanks for asking"
Pros: "Entertainment was good. Seats were comfortable."
Cons: "1.5hr wait at the gate for baggage to be transferred."
Pros: "I liked that half the plane was single seats."
Cons: "We had to detour for a medical emergency that didn't really turn out to be one so we were delayed like an hour in getting to our destination. There was no on board entertainment."
Pros: "friendly service newspaper punctuality"
Cons: "the snack little legroom"
Pros: "Flew first class home from Rome. The Flight Attendants were fabulous! So nice and always asking if you needed anything. Always smiling. Cashed in all my miles and it was worth it!"
Pros: "The crew was great - very responsive"
Cons: "It is just a long time to sit in very cramped space"
Pros: "Leg room comfortable Entertainment More choices"
Cons: "Flight UA971 was 1 hour late."
Pros: "For a ten hour flight, one snack and one small meal is not sufficient. Please adjust immediately."
Pros: "Friendly crew."
Cons: "We didn't have any headphones for the seat back entertainment; attendant went down one isle handing them out, but not ours (not sure why were were left out, had to flag someone down to get some)."
Pros: "Flight on time and arrived early"
Cons: "Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers"
Airlines flying from Rome to Burlington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights