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Airports
Origin
Charlotte
$177
only
$177
Newark
$113
only
$113
Destination
Burlington
$113
only
$113
Tue, Jan 16
EWR
BTV
1h 18m
Thu, Jan 25
BTV
EWR
1h 26m
Trip: 10 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 5.0

Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays.

There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary.

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

EWR
BTV
Excellent 8.3

Great short flight

EWR
BTV
Excellent 10.0

Flight was on time

EWR
BTV
Excellent 8.0

N/A

N/A

Wed, Jan 10
CLT
BTV
4h 00m
Sun, Jan 21
BTV
CLT
4h 31m
Trip: 12 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
LAX
MCO
Excellent 8.0

Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight.

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

JFK
ABQ
Good 7.3

I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped.

FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

Wed, Jan 17
EWR
BTV
1h 18m
Thu, Jan 25
BTV
EWR
1h 26m
Trip: 9 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 5.0

Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays.

There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary.

EWR
BTV
Excellent 10.0

Flight was on time

EWR
BTV
Okay 5.0

The delays

EWR
BTV
Mediocre 3.0

Once the plane boarded it was a smooth flight.

The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant.

EWR
BTV
Mediocre 2.0

This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?

Thu, Jan 18
EWR
BTV
1h 20m
Thu, Jan 25
BTV
EWR
1h 26m
Trip: 8 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 4.6

Gate staff were courteous.

I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington.

EWR
BTV
Excellent 10.0

Flight was on time

EWR
BTV
Okay 5.0

The delays

EWR
BTV
Okay 5.0

Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays.

There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary.

EWR
BTV
Okay 4.3

Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers

Sat, Jan 20
EWR
BTV
1h 18m
Thu, Jan 25
BTV
EWR
1h 26m
Trip: 6 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Excellent 8.3

Great short flight

EWR
BTV
Mediocre 3.0

Once the plane boarded it was a smooth flight.

The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant.

EWR
BTV
Excellent 10.0

Flight was on time

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

EWR
BTV
Okay 5.0

The delays

Mon, Jan 22
EWR
BTV
1h 18m
Thu, Jan 25
BTV
EWR
1h 26m
Trip: 4 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Mediocre 2.0

This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?

EWR
BTV
Excellent 10.0

Flight was on time

EWR
BTV
Okay 5.0

The delays

EWR
BTV
Mediocre 3.0

Once the plane boarded it was a smooth flight.

The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant.

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

Thu, Jan 25
EWR
BTV
1h 18m
Mon, Jan 29
BTV
EWR
1h 34m
Trip: 5 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 4.6

Gate staff were courteous.

I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington.

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

EWR
BTV
Excellent 8.3

Great short flight

EWR
BTV
Okay 5.0

Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays.

There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary.

Wed, Jan 17
CLT
BTV
4h 00m
Tue, Jan 23
BTV
CLT
4h 31m
Trip: 7 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

JFK
ABQ
Good 7.3

I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped.

LAX
MCO
Excellent 8.0

Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight.

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

BOS
PBI
Excellent 8.3

my attendant

Wed, Jan 31
EWR
BTV
1h 18m
Mon, Feb 5
BTV
EWR
1h 34m
Trip: 6 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 4.3

Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers

EWR
BTV
Mediocre 3.0

Once the plane boarded it was a smooth flight.

The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant.

EWR
BTV
Okay 4.6

Gate staff were courteous.

I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington.

EWR
BTV
Good 6.5

atmosphere

leg room and cabin temp was too high

EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

Thu, Jan 18
CLT
BTV
6h 58m
Tue, Jan 23
BTV
CLT
4h 31m
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

BOS
PBI
Excellent 8.3

my attendant

LAX
MCO
Excellent 8.0

Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight.

MCO
PVD
Excellent 10.0

Great flight great experience

Long lines at TSA checkpoint.

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

Thu, Jan 25
EWR
BTV
1h 18m
Sun, Jan 28
BTV
EWR
1h 26m
Trip: 4 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 5.0

Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays.

There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary.

EWR
BTV
Okay 4.3

Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers

EWR
BTV
Excellent 10.0

Flight was on time

EWR
BTV
Mediocre 2.0

This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?

EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

Mon, Jan 22
CLT
BTV
4h 00m
Wed, Jan 31
BTV
CLT
4h 31m
Trip: 10 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
PBI
Excellent 8.3

my attendant

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

BOS
DCA
Mediocre 2.0

There was a huge glitch in your ticketing, resulting in me confirming the same ticket 3 times. After calling Jetblue for customer service per your advice, they first suggested to give Jetblue credits for extra tickets. When I insisted that the issue was solely caused by kayak-jetblue ticketing connection issues, they supervisor approved to cancel 2 credit card payments... BUT I have to wait for 2 weeks to see the cancellation on my credit card. Unfair and ridiculous, if you as me.

FLL
LAS
Good 6.3

The flight was delayed by 2 hours

JFK
ABQ
Good 7.3

I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped.

Thu, Feb 8
EWR
BTV
1h 18m
Sun, Feb 11
BTV
EWR
1h 26m
Trip: 4 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 4.3

Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers

EWR
BTV
Mediocre 2.0

This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?

EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

EWR
BTV
Okay 4.6

Gate staff were courteous.

I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington.

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

Tue, Jan 23
CLT
BTV
4h 00m
Wed, Jan 31
BTV
CLT
4h 31m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
PBI
Excellent 8.3

my attendant

JFK
SYR
Good 7.0

TV didn't work

MCO
DCA
Excellent 10.0

Left on time and arrived early both ways.

SEA
JFK
Excellent 8.0

no power outlets

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

Thu, Mar 8
EWR
BTV
1h 19m
Sun, Mar 11
BTV
EWR
1h 26m
Trip: 4 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 4.6

Gate staff were courteous.

I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington.

EWR
BTV
Mediocre 2.0

This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?

EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

EWR
BTV
Excellent 10.0

Flight was on time

Wed, Jan 24
CLT
BTV
4h 00m
Wed, Jan 31
BTV
CLT
4h 31m
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

JFK
SYR
Good 7.0

TV didn't work

FLL
LAS
Good 6.3

The flight was delayed by 2 hours

SEA
JFK
Excellent 8.0

no power outlets

LAX
MCO
Excellent 8.0

Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight.

Mon, Jan 29
CLT
BTV
4h 00m
Wed, Feb 7
BTV
CLT
4h 31m
Trip: 10 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7202 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

FLL
RDU
Excellent 8.3

The departure and arrival times were accurate. Actually we arrived about 15 minutes early.

There was only one individual checking people boarding. Two individuals at the boarding gate would have been even more efficient.

JFK
ABQ
Good 7.3

I know it's hard to make a 14+ hour flight in economy enjoyable, but more varied food selections and better/more current movies to choose from would have helped.

SEA
JFK
Excellent 8.0

no power outlets

PHX
JFK
Good 7.6

The staff is friendlier than most airlines. More room than American.

Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.

Tue, Jan 16
EWR
BTV
1h 18m
Sun, Jan 21
BTV
EWR
1h 26m
Trip: 6 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

EWR
BTV
Good 6.5

atmosphere

leg room and cabin temp was too high

EWR
BTV
Mediocre 3.0

Once the plane boarded it was a smooth flight.

The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant.

EWR
BTV
Okay 5.0

The delays

EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

Wed, Jan 17
EWR
BTV
1h 20m
Sun, Jan 21
BTV
EWR
1h 26m
Trip: 5 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Mediocre 2.0

NOTHING

ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!

EWR
BTV
Mediocre 3.6

Nothing I can think of

Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable.

EWR
BTV
Okay 5.0

The delays

EWR
BTV
Excellent 8.3

Great short flight

EWR
BTV
Mediocre 3.0

Once the plane boarded it was a smooth flight.

The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant.

Thu, Jan 18
EWR
BTV
1h 18m
Sun, Jan 21
BTV
EWR
1h 26m
Trip: 4 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 32 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
BTV
Okay 5.0

Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays.

There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary.

EWR
BTV
Okay 4.6

Gate staff were courteous.

I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington.

EWR
BTV
Okay 4.3

Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers

EWR
BTV
Excellent 8.0

N/A

N/A

EWR
BTV
Good 6.5

atmosphere

leg room and cabin temp was too high

*
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