Pros: "Very impressed with this crew and professionalism. Great service. Thank you."
Pros: "Great crew. Very professional"
Pros: "40 minute delay after we boarded the plane."
Cons: "Departure on time."
Pros: "Smooth boarding, nice flight (even with the short delay after boarding), smooth landing. I’d fly Aur Alaska again!"
Pros: "It was on time"
Cons: "The first class crew were TERRIBLE! They were obviously not happy to be there or be working. Didn’t check back on us, didn’t pick up our empty glasses, and didn’t even say goodbye. Too busy just talking to each other. I assume this was because it was an American flight. I’ll fly Southwest next tim"
Pros: "Crew was a happy one"
Cons: "Long wait time to board flight was delayed by 45 mins. Baggage delivery was slow."
Cons: "WiFi did not work well"
Cons: "One of my better flights on Alaska. The chicken sandwich was very tasty, the crew was great, they made sure I had what ever I needed. Water, coffee, food & more than once"
Cons: "Everything was good on time it was good ."
Pros: "Seats weren’t as cramped as on newer planes."
Cons: "Sales pitch for credit card tied to airline."
Cons: "The flight attendants passed my row and didn’t offer drinks. When I asked 10 minutes later the FA later they said they were done with beverage service. Also I specifically picked a seat in the last row when i bought my ticket. When i got to the gate the agent took my ticket and crossed off the seat I chose online. She wrote in seat 17B because they gave me seat away without asking me."
Pros: "Friendly staff"
Cons: "Seats don't recline Freezing on plane No food"
Pros: "Fruit and cheese"
Cons: "Could use more food variety eg single items like Pringle."
Pros: "On time"
Cons: "Price was high"
Pros: "Airplane is relatively new and really like that all seats have USB connection and 110V plugs!!"
Pros: "I really liked that I wasn’t passed by the crew when drinks were handled out."
Pros: "Very much on time & boarding was smooth. Due to short flight & small plane, no entertainment to rate."
Cons: "Needs to get WiFi on these flights like the rest of Alaska flights."
Pros: "Every Alaska Airlines personnel we worked with, from luggage check-in, to gate attendants to the flight attendants, were extremely helpful, friendly and so kind. It was a pleasure flying with Alaska."
Cons: "There wasn't a thing I didn't like."
Pros: "Quick and easy boarding, kayak made it easy to head straight to the right baggage claim"
Cons: "Nothing, thanks kayak/ Alaska airlines !"
Pros: "Was on time and very kind"
Pros: "Window seat"
Cons: "Waiting, delayed"
Pros: "Attentive flight attendants, swift flight!"
Pros: "They were very prompt in letting us know there was an issue. After discovering I would not make my connection, they were very fast to get me a hotel, making sure I knew what to do every step of the way. I even had the same flight crew from Maui, and they were happy, if surprised to see me."
Cons: "Did not like the 3 hour delay for this flight, but appreciate the steps they took to remedy the situation."
Pros: "I like the fact that In-Flight WI-FI was available."
Pros: "Flight attendant sang a corny song"
Cons: "The price of wine-not the crews fault but $7 for a small glass of wine is a lot! Everything else was great! I recommend Alaskan Airlines!"
Pros: "Every employee was professional, the plane on time, the landing was smooth."
Cons: "I can't say anything nagative for this flight."
Pros: "Fast and easy flight"
Cons: "more leg room!"
Pros: "Liked the charging port on the 747."
Cons: "From the first desk attendant and on from there, none of the crew we're helpful, organized, or on top of things. Right down to someone telling us she'd give us an answer to a question in 10 minutes "I promise" and then she turned and walked right off for her dinner break."
Pros: "Ability to check our carry on bags at the counter for free. Fast pick up of baggage after the flight."
Cons: "Unable to print our bag tag at the kiosk so we could drop them off in the fast line."
Pros: "The comfortable sears, the pleasant crew, their Gogo flight entertainment"
Cons: "Delayed flight by about 30 min A little cold in the cabin"
Pros: "Very helpful and friendly."
Cons: "Food selection poor"
Pros: "Good easy flight that was on time and organized"
Cons: "If anything the free cookie vise peanuts. Plain salted peanuts would be a healthier option"
Cons: "Great flight, however an hour late due to mechanical problem."
Pros: "I'm a longtime fan of Alaska Airlines. Today was no different, overall everything met my high expectations."
Cons: "I can't really think of anything I didn't like. This was a short and easy flight from Sacramento to Seattle so very short and brief."
Cons: "Pls change te aircraft. bombardier q 400 is an old plane model and it is very scary. I will not go this route with Alaska if they don't put another aircraft sorry...I like Alaska ..."
Pros: "Helpfulness of the staff, especially the ticketing crew."
Cons: "Lack of room in the small plane. These were short flights so this was not a big problem."
Pros: "Our ticket handler at Alaska Airlines ( Sep 21- SMF Airport) was the most helpful and patient person we have ever encountered! The tickets we had purchased through Kayak were charged but not booked. Juan did everything in his power to get us on that flight. And when the kayak company failed to book in time Juan got us on the next available flight, being to sure to find us the best price and a direct flight, versus the one we had booked earlier. Over all Alaska Airlines will be the standard my future experiences will be based off of if I am unable to travel through them"
Pros: "Overall great experience, flights were on time and for a turboprop aircraft pretty smooth and quiet. Easy boarding process and fast luggage service."
Pros: "good service"
Cons: "tiny seats no leg room"
Pros: "Flight left early and arrives early"
Cons: "Kind a pushy employee boarding customers on plane."
Cons: "The crew violated federal law by having passengers move while the plane was taxiing."
Pros: "The flight attendants were light hearted, engaging, and very funny"
Cons: "Everything was good. Had the extra legroom which made it very comfortable on the long flight"
Pros: "Best airline I've flown on. Curtis staff, comfortable accommodations and just an overall positive experience. Keep up the good work."
Pros: "I was moving from California to Washington and had four checked bags. The check in lady didn't charge me for the fourth bag and moved me on to an earlier flight! On the plane, the service was excellent. They even have me cookies when they were serving pretzels for free."
Cons: "Absolutely perfect flight."
Pros: "Everything went smooth, it was a short trip. I would fly Alaska Airlines again"
Cons: "Flight to SEA/TAC had USB outlets but the flight back to SAC didn't"
Pros: "Overall not bad, got my bags quickly."
Cons: "Food and entertainment are what I would expect for a US carrier- it's not included but you can pay extra :("
Cons: "Stop pandering fear with masks."
Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."
Cons: "Flight delayed 2 hours. Wifi/entertainment wouldn't connect."
Pros: "Delta planes are spacious and great!"
Cons: "No complaints"
Pros: "Good crew"
Cons: "The WiFi didn’t work well"
Pros: "Fast and efficient"
Pros: "All aspects"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Person next to me overflowed into my seat…"
Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."
Pros: "the people were Awesome!!flight crew were very personable and easy to get along with, as well as get in touch with."
Cons: "where to start, I am not a huge overweight person. I have 26-28" shoulders and longer legs then most 5'-10" people have. That said, you should not be required to hold your arm out and hold the seat back in front of you so that you are not elbowing or shouldering the people beside you. sitting sideways on a seat I paid extra for doesn't seem like a great flight to me."
Pros: "Departed on time. Very courteous crew."
Cons: "The floor of the aircraft was cold!"
Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"
Pros: "Excellent flight crew, flight had decent leg room. Loved the inflight entertainment. Clean plane, boarding was easy."
Cons: "It was a late flight and didn't see the flight crew much at all"
Pros: "Flight attendants we were very nice and efficient. Flight was short"
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Pros: "Very comfortable and didn't feel cramped. Quick flight."
Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"
Cons: "Not enough room. Could have better technology and better food choices."
Pros: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"
Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."
Pros: "Flight was comfortable. Short, sweet, and landed before I knew it. Boarding was a smooth process."
Cons: "The flight crew and service on the plane was fine. My biggest complaint was at the baggage drop off at the airport, where there was quite a long line without any crew members assisting us. A five to ten minute wait is fine, but a fifteen minute wait, with only three crew members compared to the other airlines? By the time I dropped off my baggage, the other airlines were finished with their customers, and there was still quite a line behind me."
Pros: "Barcelona is a busy place. Don't forget your adapter plugs - like I did."
Pros: "Received sky boarding despite having a seat near the front. I like the smaller plane because there was plenty more leg room where I was (9c). A variety of free snacks were offered along with starbucks coffee, score! I wish I'd brought my ipad to take advantage of the free wi-fi and movies in-flight. Take-off & landing were very smooth despite a delay upon take-off. Made my connecting flight with time to buy lunch."
Pros: "The crew and service were outstanding, seat was comfortable."
Pros: "Service was great, flight was excellent"
Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"
Cons: "Super delayed. Sat on runway for 2.5 hours"
Cons: "Delayed flight, mechanical"
Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."
Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."
Pros: "I was very grateful to have made this flight on standby."
Cons: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."
Pros: "Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there."
Cons: "I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you."
Pros: "Got on earlier flight as standby."
Pros: "Met my cousins from Portland in SLC and killed layover time"
Pros: "The seats were comfortable, service was good, movie/entertainment selection great. Logistics for flight were awesome, there was no long layover."
Cons: "The extra fee for check-in baggage."
Cons: "Paid for Comfort+ at the Kiosk. My app said I had a Comfort+ seat, but at boarding found out I had two (yes, two) non Comfort+ seats assigned to me. Had to call and tweet to get my payment for Comfort+ back. All in all a very poor showing for Delta's seat assignment and reservation system."
Pros: "Pilot has very smooth landing. Crew were nice"
Cons: "in Amsterdam any DELTA crew helm us, only KLM"
Cons: "The lines were too long for a 75 year old. I have recheck but did not get it with American. Security was madness, no one keeping social distance in spite of all your lovely signs. The staff giving directions on the moving table was unintelligible to me and so i left my iPad in my bag and had to spend 20 minutes tearing my bag apart . The gate was the only one not listened on the departure board and so i went the wrong way into the wrong Gs. There was no one around to check with, no one to ask and when i realized i went the wrong way i had to run back . At 75. I was the last one on board. No one helped me. The only friendly and helpful staff i met was Peter on the Chicago to LaCrosse flight. Very disappointed."
Cons: "The crew was rude, we left over an hour late due to human error, there was no food for sale and the internet was down"
Pros: "Everything was easy"
Pros: "Crew was amazing, seating too crowded"
Cons: "Consider removing seats to add more space per seat"
Pros: "That I was FINALLY able to get to my destination after a THREE AND HALF HOUR DELAY. Mechanical malfunctions, Get crew unable to find the pilots once the mechanical malfunction was corrected, sitting on the plane for an hour waiting for some "guy" to be located who went missing who was responsible for our weight to certified for flight. I didn't like anything."
Pros: "flight was on time!"
Pros: "Flight was mostly empty and it’s a short trip."
Pros: "flight took off exactly on time & arrived on time"
Pros: "Seat uncomfortable. AA put me on a middle seat in my last 4 trips. I will never fly with AA."
Cons: "Better seat options."
Pros: "Staff was helpful throughout the flight. I like being kept updated on arrival time etc."
Pros: "Very nice new plane."
Cons: "British Airways/American Airlines lost/delayed luggage again! Then send an email in the middle of night with a link to schedule home delivery of the luggage that was valid for 4 hours only. It is clearly an attempt to cheat out of their responsibility of home delivery of the luggage that was delayed the second time. Poor, poor service by American Airlines."
Cons: "The crew was very disappointing!!!!!!"
Cons: "No overhead space"
Cons: "Waited an extra 30 minutes for luggage to be loaded. Every American ( British airways partner) flight we took was delayed."
Pros: "Got here early"
Cons: "I guess I was lucky to get a seat at all, since this last leg of my itinerary was deleted from my ticket when I got to the airport. So my bag couldn't be checked through, and they wanted to charge me for it even though it was a connection to the international flight I had just taken. A truly dreadful experience."
Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Cons: "Seats are cramped"
Cons: "Poor flight. Staff kept the plane ridiculously warm the entire flight."
Pros: "40 minute flight, on time, no complaints."
Pros: "see above"
Cons: "see above"
Pros: "Delayed on the runway but overall good and smooth"
Cons: "Flight service was ok"
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Cons: "I need to be able to charge my phone on the airplane!"
Cons: "Have to pay for wifi use. Entertainment used to be included in flights and was apart of your airfare."
Pros: "The aircraft was newer and the flight smooth. The pilot kept us updated on potential turbulence, which was comforting No one knew if Charlotte was going to get a gust from IRMA. The flight attendants were also friendly which isn't the case on some airlines."
Pros: "Everything was great. I didn't have any food or drink. I slept the whole way to Dallas"
Pros: "Everything went smoothly"
Pros: "Quick and smooth flight."
Pros: "Awesome crew. On time."
Pros: "worst experience. Airplane people not so good"
Pros: "Roomy first class and very nice staff!"
Pros: "The free movies and plug in phone charger ..."
Cons: "No problems or worries from me"
Cons: "Unprofessional, rude, unorganized, & just ridiculous!!!!"
Cons: "Didn't even get on the flight due to delay out of KSMF and I talked to the ticket lady and this has been happening very regularly due to runway construction in Phoenix. Yet the airline won't let you know or change the schedules they just take your money knowing they will likely not be able to deliver the desired product."
Cons: "They were out of snacks. A little thing but got under my skin as unprofessional."
Cons: "Flight is really late causing missed connection"
Pros: "Non-stop and comfort"
Cons: "No snacks at all :("
Cons: "A few crew members was rude"
Cons: "Flight delayed for 4 hours"
Pros: "Complimentary upgrade to first class"
Pros: "The flight attendants were so nice. They were genuinely kind and helpful to the passengers."
Cons: "The overhead bins are small"
Cons: "Not able to connect to airplane WiFi"
Pros: "They lost my luggage."
Pros: "Kept getting bumped into"
Cons: "They didnt take care of us.... aftee the airplane was delay for almost 4 hours, and told us that must of the people.were traveling.by car from sacramento to san francisco to take the other airplane didnt even gave us anothee option!!"
Pros: "Nothing, worst airline ever"
Cons: "They didnt take care of us.... aftee the airplane was delay for almost 4 hours, and told us that must of the people.were traveling.by car from sacramento to san francisco to take the other airplane didnt even gave us anothee option!!"
Cons: "When transferring our luggage from the flight from Panama, we had to walk all the way to the entrance of the airport as if we had just arrived there instead of being able to transfer the luggage directly. This was not communicated, and we ended up walking around a lot and having to ask at the info desk. When we finally got to the counter, the woman there gave confusing instructions and was incredibly rude to us. As for entertainment on the flight, we couldn't do anything without the app, which you have to get before you're on the plane. Boo."
Pros: "On time, smooth"
Cons: "Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?"
Cons: "Flight was delayed by 5 hours."
Cons: "I can't believe how cramped the seats are. I am under 5 feet tall, and am average weight, and I had no room to spare."
Pros: "Everything was as planned"
Pros: "Staff was friendly and helpful."
Cons: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"
Cons: "The fact that you have to download an app to get any kind of entertainment on United is a bit ridiculous. Plus the food offerings are poor at best."
Pros: "Service on Lufthansa is better than most us carriers"
Cons: "The gate agent did notice I was changing carrier but did not distinguish my bag at Check in"
Cons: "There was an odor of raw sewage the entire flight. Myself and my son were feeling ill by the time the flight was over."
Cons: "Delayed for an hour, sitting on plane. Not enough leg room."
Cons: "only pretzel, no nuts as option"
Pros: "Excellent service."
Pros: "Comfortable seat"
Cons: "I was seated next to an obese man who was racist and homophobic, and when I asked the flight attendant if I could move to the empty seat next to me because he was taking up a chunk of my seat, I was told “no” because I am not a united mileage plus member. not so nice! If i pay for an aisle seat I expect to be able to “sit” in the whole seat (and not to mention free from hatred)"
Cons: "They have no customer service."
Pros: "Coffee was delicious. No imagination with the snack of pretzels."
Pros: "Friendly crew and great pilot!"
Cons: "Not enough leg space!"
Cons: "Early morning flight and the crew ran out food before they got to row 12."
Cons: "None for this flight."
Pros: "Nice flight attendant"
Cons: "No one told us at the gate I was told to go to included on my ticket that it had been changed. I almost missed my flight if I had not asked an assistant at another gate. Then when I got to the correct gate I asked that assistant why there was no announcement of the change. He proceeded to tell me I didn't need to yell at him. That was unprofessional, disrepectful, and bottom line rudeness."
Cons: "No Information about when we would leave jersey"
Cons: "Late departing, crew not friendly, having take tiny plane to my destination...man next to me smalled sooo bad I had to turn my face into window to not get sick.not airline fault of course. Landed in Denver at one gate toward end of concourse and second plane s gate not listed anywhere. No board or person knew where. Found it was to be entire other end..pilot mumbled when talking not able understand his fast mumble."
Pros: "Great stewardess"
Cons: "Entirely too hot in the plane"
Pros: "I liked nothing about this airline"
Cons: "I was not able to board the fist flight because i got there one hour before the flight left. I drove 2 hours to catch my second plane and because i did that my entire ticket was cancel forcing me to pay $341.00 to purchase another ticket"
Cons: "The flight was delayed several hours And no one knew what was going on"
Pros: "Late boarding, ZERO ENTERTAINMENT when you can pay the same price for American that provides television, old uncomfortable seating."
Pros: "The flight attendants were nice and attentive"
Pros: "The entire service from boarding to flying was efficient and punctual."
Cons: "The snacks and no beverage, however I understand the flight was super short."
Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."
Pros: "I was nursing a cold and the staff was offering me drinks and blanket."
Cons: "Departure was delayed by an hour."
Pros: "Connecting could hardly be any easier than at DEN--you get off your plane and you turn right or you turn left. No need to find a map of the airport; no need to figure out whether walking or taking the "trA'Am" would be faster; no need to catch a bus or go through security; just one (long) concourse."
Cons: "While connecting at DEN is easy, I wish there were more outlets for recharging my phone on the B concourse (like WN has on the C concourse). I wouldn't have gotten too much of a boost, though, as both of my flights were on time."
Pros: "Flight was on time"
Cons: "Have to pay for movies/ shows"
Pros: "Ease of boarding"
Cons: "2 hour delay and missing my connection"
Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."
Cons: "One member of the crew was rude, advise if you dislike your job quit and find another!"
Pros: "Food and beverage are back"
Cons: "Not having babies/kids screaming the whole hour flight"
Pros: "Great crew but no Covid-19 guidelines were followed. There were entirely too many people on the plane and I felt unsafe on that flight"
Cons: "less people and us spread 6 ft apart. I do not feel comfortable being near elderly family because of this."
Cons: "The pilot was looking like drunk or something. There was too many troubles while landing and taking off. Vibration speed was getting up and down. Please get him check for safety reasons."
Cons: "No social distancing, every seat was taken"
Cons: "They will hound you to spend more and treat you like cattle."
Pros: "Row 1 had a lot of leg room."
Cons: "Delays, crew wasn’t friendly"
Pros: "Better than expected on all fronts except in CA they charge you 10 bucks to print your boarding pass at the counter vs the kiosk, which is free."
Cons: "I usually fly frontier, but with a toddler it was much better on Spirit. More room, the flight was on time if not early, and the staff were friendly and competent. I will fly them in the future"
Cons: "Don’t change my flight schedule in the future."
Pros: "The flight was smooth, the crew friendly."
Cons: "The seats are tiny, hard as a rock. and they do not lean back. Every passenger was in pain after just a two-hour flight."
Cons: "Flight delay (again)"
Cons: "We tried to leave on Thursday the flight was cancelled another flight was on Friday but it was full so we didn’t even get to take a flight...Hopefully I can get my refund for my tickets so I can take another vacation."
Cons: "More staff. Plane delayed. Line to get bag tag was not clearly marked, self tagging did not save me anytime. Security agent was rude. No place to sit in gate area. No snacks or beverages. Seats very uncomfortable. Luggage too a long time to arrive."
Cons: "Seats that recline would’ve been appreciated."
Cons: "The flight was filled with crying children Im"
Pros: "Price only when you don’t need to pack a bag."
Cons: "Chairs. Extremely uncomfortable to the point of prohibiting future consideration"
Pros: "Got on the plane in a good time due to staff in mco"
Cons: "Flight attendants rushed to board and airport workers were still picking up trash so it held up a line and one of attendants was rude and had a smirky attitude but overall it was a good flight."
Cons: "Delayed for 2hrs and 35 min."
Pros: "That I didn't die."
Cons: "Chairs don’t have foot recline no blankets or pillows offered ... late flight compared to the time advertised"
Pros: "Awesome flight ✈️ etc. never have flown Spirit and pleasantly surprised!!!"
Pros: "Efficient boarding and friendly staff"
Cons: "Seats could have been more comfortable for sleeping"
Pros: "I didn’t die."
Cons: "Flight delayed over an hour because of a “technical issue” Communication surrounding that was poor. Bathroom sink was leaking."
Cons: "For a red eye, this was miserable and a terrible experience. I thought I was paying $99 only to find out I had to pay for my bag (carry on) and my seat. Terrible experience."
Cons: "No organized loading. A free for all. Gate changes close to time due to another flights delayed arrival."
Pros: "Friendliness of the crew. Clean plane."
Pros: "The customer service stands out for Spirit Airlines."
Pros: "The airline was on time and teams was great."
Pros: "I was scared because the lines were longer than I’ve ever seen. 10 minutes into waiting they called for any Columbus people to come up front !!! Then to my surprise when we got on the plane we were in first class !!!"
Cons: "$80 fee for 1 bag"
Cons: "Crew from Ft Lauderdale was very unprofessional and were hanging out as a group, laughing nearly the entire flight; they could not even get through an announcement without busting up."
Pros: "I made it home safely."
Cons: "The seats were very uncomfortable."
Pros: "I payed $50 for luggage. Frontier took over an hour to get the luggage to the conveyor belt. I was late for our Easter dinner because of this!"
Cons: "I was delayed 3 hours which seems to be a common occurance at Spirit. $50 is a little astronomical for a checked bag but still less than a carryon."
Pros: "The staff was wonderful, and hilarious! Shout out to Scott from flight 338! He made everyone on the plane laugh. Also the staff at check in gave me an emergency exit seat so I had plenty of room!"
Cons: "The flight was already delayed for over 1hr 30 min and then the Baggage handlers put the bags in the wrong place we had to go back to the gate and wait for them to move bags from the front to the back"
Pros: "Check in and boarding were painless."
Cons: "They charge for everything... For my seat, for my luggage (that's normal) but they don't even offer a complimentary beverage. Also, it took 30 minutes at baggage claim."
Pros: "Cheap flight"
Cons: "Seats don't recline, plane was late getting out of the airport at both destinations."
Cons: "Been told : flight oversold , got one seat for you in about a month ! By the way im in the Dominican rep coming back home from a vacation bought 3 months ago ! How my seat can be overbooked ???? How am i getting home ???"
Pros: "There was adequate leg room, and someone won a free ticket on our flight!"
Cons: "We were delayed by an hour, but the crew was really great about the delay. No entertainment system."
Cons: "This airline nickel and dimes you. $10 to print a boarding pass at airport. $40-$45 for bags, crazy. They should be up front. They come off as sneaky. Pay for a seat or be thrown where ever they please."
Pros: "Price is good, I purchased a seat and that worked well, the price was fine"
Cons: "Why are the seats so uncomfortable?"
Pros: "We landed safe."
Cons: "I needed to change my flight to a later time within minjtes of booking and they charged me for it. The delay was over two hrs w no explanation, $100 charges for a backpack, seats do not recline, narrow space, $3 for water,, there were emty seats and was told I would have to pay $75 is I moved from my broken seat. staff is rude, disrespectful and unprofessional. Overall , I have travleled the world in all kinds of flights and by far the worst experience I have ever had was flying SPIRIT Air. I will avoid flying Spirit unless it tis my last option...which I may cosider not flying at all. Zero Stars"
Pros: "It was much faster and easier"
Pros: "The guy (Brandon) at the luggage department for Spirit who was able to help make sure my luggage was shipped back to Los Angeles safely. He was very helpful."
Cons: "I would have to say that was the worst experience of travel in my life. I realize I bought my ticket a couple days before the flight but I was not informed I was on standby until I got to the gate. Even the girl at the front desk did not make me aware of this. I believe this is very unprofessional business practice. The flight was delayed for two hours and I was not given a seat. I missed the flight and did not want to wait around for 24 hours to take the next flight to Philadelphia. There was no warning that the flight was boarding and I missed my flight. Basically I had to lose the 300 dollars I paid for the flight and I nothing to show for it except a bad headache."
Pros: "Got a great price for the essentials I needed! Very happy with service and flight."
Pros: "Cheap and got us there with our luggage in tacked."
Cons: "Staff was trying to be hip...off putting to hear "awesome" or "okay cool" during safety demo. Flight home was delayed by two hours due to a crew miscommunication; we sat waiting for a plane to arrive with the crew for our flight. It made for a very late arrival home."