Able to stretch legs.
Quality of food served London to Los Angeles needs to be taken to a higher level.
A bit late getting started but very nice after that.
Must you charge for tea?
Service and Care with sense of humor! I have sat in both business and economy, and while I prefer the room in business, I still feel the service is just as wonderful in economy. I got all I asked for including bubbly in economy! I like to stay awake on the way back to the US and asked for two coffee's and a bubbly, a ginger and an OJ just before dinner & refills on cafe. Of course I thought I was pushing it to ask for it all at once, but they laughed, proceeded to fill my wishes and with a good sense of humor asked If I wanted anything else! I actually got everything I asked for! Super!
I pre bought my seat and chose an aisle. The plane was changed and I ended up in a window seat within the same row I had chosen on the other plane lay out. I prefer the aisle as I like to get up a lot and hate to annoy others who may prefer not to get up every time I do. I was lucky that the flight had plenty of empty seats and was able to move to an aisle after asking. What happens on a full flight? I would have been really upset. What is the point of pre-booking one' s seat? If the plane is changed, BA ought to take care to make sure a pre-booked seat gets a window/aisle near the row they chose. I suspect that is more important than the row on a long flight.
Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual.
I had to pay for my standard seat selection, even within the 24 hour period. They wouldn't serve me tap water, I had to pay for a bottle. The boarding process was abyssmal. Not a great trip.
Good time Baggage smooth service
Food Crew service
The food was not good and our flight attendant was not attentive. He didn’t make the people in front of us put their seats back up for landing. There were no blankets when we requested one.
The person checking me in at Delhi was rude. Didn’t let me take the cabin bag that others were allowed to take.
Food was bland and weird combinations. Give a chapati or rice with curry.
The staff at the Abu Dhabi airport.
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