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Was fine, delayed and feels like southwest is always late

Sacrament staff are always polite and helpful. Airport is easy to maneuver and boarding is straightforward.

Southwest is Southwest. No frills. If you're luck enough to get a happy crew (we did), then it makes for a nicer flight.

I liked the crew member who gave flight instructions on "in case of a problem:. The seats are so small that only a young teenager could sit in middle seat.

Great flight staff. Ease of boarding. Overall, very uneventful and easy trip.

Flight was ok. Boarding wasn’t fun. Flights were delayed by 12 minutes on each leg.

Terrible. Plane was at gate for 30 minutes before boarding. Boarding took 30 min. Then the co pilot announces that the plane has the minimal amount of fuel it needed. So we waited at the gate on board without air conditioning for 42 minutes while the plane took on additional fuel. My question to Southwest Airlines. Why didn’t you add the fuel to the plane before you allowed boarding to a plane without air conditioning in 102 degree heat.

2 hour delay Missed my birthday plans Was offered no beverages Staff on plane was rude

Friendly and efficient service. On time departure and earlier arrival.

The crew and flight went well. My issue was internal communications. I had a connecting flight that initially was changed to a later time since first flight was delayed, then they changed back to original time because “the captain thought hed make it”. Upon arrival at connecting airport, the flight attendant assured that the connecting flight was still there and I should run to the gate after deplaning…well that was inaccurate. The plane had departed and gate was empty. I was stuck at airport 4 hours hungry and irritated and also had to again cancel my transportation plans at destination. After informing the help desk I was given a dry oh well and a measly $15 food voucher that barely could afford anything at that airport.