Pros: "Seat was comfy and the leg room makes a difference."
Pros: "Lots of room. Great crew. We left early. We arrived early."
Cons: "Food ok."
Pros: "absolutely nothing"
Cons: "Not being lied to repeatedly by ground crew, cabin crew pilots. We were being updated by the app 30 minutes before they told us anything never mind the truth. they managed to serve 7 rows of drinks the entire flight. by far the worst experience I have had in many years and I fly over 250,000 mile"
Cons: "Aircraft felt and sounded old. Lots of extra cracks and rattles while taxiing."
Pros: "The crew was amazing. The seats were comfortable (I’m 6’4”)."
Cons: "The entertainment system had issues with the movies."
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "The flight was delayed significantly and no explanation was ever offered as to why."
Pros: "I especially liked the smoothe boarding process, the genuine nature of the flight attendants, the movie and tv show selections, and the early landing."
Pros: "I liked the leg room. Overall the plane was comfortable with more space then most. I also really liked that even though there were many issues once I found the right supervisor they did what they could to help fix all the issues."
Cons: "One of the biggest problems I had was with many of the staff members. Most were very rude and not helpful."
Pros: "There was free internet in the flight! In addition to movies and what not."
Cons: "It only flies out of JFK, and it is a bit far for me"
Pros: "Boarding process was efficient."
Cons: "The air conditioning was almost non-existent - then we landed at DFW, and it kicked on full blast. I was extremely uncomfortable the entire flight, but it was maddening to know it could have been much better."
Cons: "I can’t believe with all that’s going on American doesn’t care. The terminal was packed with people. Terminal B Charlotte airport. Packed!!!. I had no choice. In the future Jet Blue. I know it’s all about making money the flight was packed. Logan airport Delta every other set has a sticker don’t sit here"
Cons: "Turning on all cabin lights at 1am to do a beverage service was absolutely insane."
Pros: "In flight entertainment and mood lighting"
Cons: "No delays and not having someone taking up my seat"
Cons: "Delayed significantly. When we landed there was no gate for us to taxi to. All around a bad experience."
Pros: "Honestly, Nothing!"
Cons: "Most terrible flying experience all around. I will never fly American airlines again."
Pros: "The crew was excellent. Very helpful and pleasant."
Cons: "They seem to have a lot of technical issues. The flight to my destination was cancelled about 8 hours prior to the flight due to maintenance issues with the plane. The computer system at the airport crashed on the return flight and caused a long delay. I won’t fly AA again."
Pros: "I liked the ability to choose my meal ahead of time."
Cons: "Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta."
Pros: "Much better the typical American cattle class. Qantas actually served real food. Cabin was spacious."
Pros: "Never even made it on this flight because the first flight was ruined and delayed severely"
Cons: "The fact that my travel plans were entirely derailed and I had to book with another airline"
Pros: "Efficient once we got going"
Cons: "One of the flight attendants was slurring a lot... and they must not have had much time in between flights because we were 20 min delayed after hearing they had to get food."
Pros: "In flight entertainment."
Cons: "After flying ANA, the flight run by United was noticeably different, beginning with check in staff who were not at the desks until 12:30. Flight attendants were much less friendly than staff on ANA flights. They seemed impatient with any request (headphones) before they were "ready" to distribute"
Pros: "Flight was cancelled and we missed our connecting flight to Milan"
Cons: "Make sure there is a regular maintenance schedule"
Pros: "This United flight was really an embarrassment when it comes to international flights for many reasons."
Pros: "Not much."
Cons: "There was absolutlely no food. Not eve a bag of peanuts."
Pros: "Staff was VERY KIND and helpfull"
Cons: "They only had ONE warm food choice (mozzarella turkey sandwich) and none Gluten Free option. When traveling in a 5hour flight at 7am you expect to at least be able to pay for a decent breakfast..... wasn’t my chance or my 3kids. Very dissapointed"
Cons: "Flight delayed over 2 hours & little done to compensate travelers. No in-seat entertainment on a 2.5+ hour flight. I expect this from a budget airline, not United."
Cons: "Long delays in both trips. 6 hours stuck in Munich & 24 hours in Luxembourg. Asked to get on earlier flight-was told not possible even though 27 seats open. Not possible to check in online and chose seats."
Pros: "Comfortable Flight"
Cons: "Inflight WI-FI doesn’t work, it kept on dropping in the middle of the movie or it went back to the beginning. Couldn’t see a movie."
Cons: "Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it"
Pros: "The crew was fine. The seats were small and did not recline"
Cons: "They could have handed out water and a snack in a bag. Instead they charge 2.99 for a bottle of water."
Pros: "The boarding process is efficient and they don't run out of bin space. The crew is nice and we got in really early."
Cons: "They charge you for literally everything but water. The seats are also uncomfortable for more than a three-hour flight and don't recline. The tray table is 1/3 the size of a normal one."
Cons: "How are you gonna charge me for a cup of ice...was thirsty the whole flught"
Cons: "Crabby cabin crew, seats don't recline, a metal bar in the seat was poking acres my back the entire flight. I'll never ever save a couple bucks and fly like that again"
Pros: "Got to Austin safe"
Cons: "Seats are uncomfortable. Loud—group of grown women were burping and loud entire flight Flight got delayed Smelled"
Cons: "Frontier bag drop lines were insanely long; boarding process took forever for reasons that were never explained to us, and then in Austin we waited for our bags for 45 minutes. We asked the information kiosk about it and they told us "Frontier always runs late.""
Cons: "My only complaint is that is not reasonable to be charged by a carry on luggage. I didn't check in any luggage but still have to pay for two carry on one for me and one for my daughter. Not a good policy for business."
Pros: "Flight was short, fast and on time"
Cons: "It took a long time to deboard after landing. Too many surprise charges i.e. - (seat selection, carry-on)...not a good feeling!"
Cons: "THE most uncomfortable seats ever!! The seat bottom has been reduced in size by half - the edge hits mid-thigh - and all cushioning has been removed - like sitting on a folding chair, but less comfortable! And the pricing: I paid as much to bring my luggage with me as I did for my "seat". And to top it off, it was a red-eye flight and the crew were yacking the whole time. I will NEVER fly frontier again."
Pros: "customer service rep was very kind on the phone and was able to give me a full refund for the original cancelled flight."
Cons: "had to cancel and purchase a 2nd same day flight which was extremely expensive. also was not aware that i would have to pay for a carry on bag or purchase a seat placement in advance. was extremely misleading."
I like that the flight was on time. Enforcing the mask mandate could have been enforced better. The flight attendant should not have to beg passengers to keep their mask on their faces. I saw the flight attendant pleading with a passenger multiple times to put their make on their face. The passengers who violates the policy repeatedly should have have been detained upon. arrival and received a penalty for their repeated violation of the mandate. Otherwise it becomes a joke!
Cons: "The fact that I didn't take the flight because I was told the ticket was lost. I had to buy another ticket in prefer to get home. Ridiculous!"
Pros: "I love the price point and the availability of the flights."
Cons: "Sitting in the middle seat is a very tight and uncomfortable experience, especially with no WiFi or entertainment."
Cons: "Missed the flight and couldn’t use money for another ticket I lost out on 800 dollars"
Cons: "Charged for scary on At AtlNtic City When I return From myrtle Beach I didn't have to pay I meet requirements bag was only15 by 20 Didn't have to pay in myrtle beachI The ticket agent in AtlNticcitu was wrong inactive pY she I shouldn't never again Veryungair when people had bigger. Sh that they put I plane"
Pros: "Na bueno,servicio pesimo"
Cons: "Horrible,gracias a ustedes spirit no vuelvo a viajar con spirit,no lo recomiendo."
Pros: "Friendly staff"
Cons: "Would like option to add carry on during ticket purchase. Did not see this when I booked so had to pay extra upon arrival. If it’s there is easily missed."
Cons: "4 hour delay in puj for no reason! They suggested we make other travel arrangements in fll due to us missing our connecting flight. They gave us next to nothing in flight vouchers to make up for trouble."
Pros: "Spirit is the best airline for those on a budget. Fares are low, but so are amenities. Overall, fit into my budget for a first trip to Orlando."
Cons: "The seats are uncomfortable and the bag check in women were rude."
Cons: "I will never, ever fly Spirit Airline again as long as I live. I rather pay a fixed fare with known services included vs. paying everything a la carte, especially when you don't know ahead of time what the fees are. Spirit charges $45 for a G...damn carry one!!! Seriously? Never again..."