Was fine, delayed and feels like southwest is always late
Sacrament staff are always polite and helpful. Airport is easy to maneuver and boarding is straightforward.
Southwest is Southwest. No frills. If you're luck enough to get a happy crew (we did), then it makes for a nicer flight.
I liked the crew member who gave flight instructions on "in case of a problem:. The seats are so small that only a young teenager could sit in middle seat.
Great flight staff. Ease of boarding. Overall, very uneventful and easy trip.
The open seating makes passengers boarding ahead of you think they also have the right to the empty middle seat. Trumper next to me refused to move her laptop bag from my leg area. I did not make a fuss since it was a short flight.
Three delays that got us home hours later than expected.
Friendly and efficient service. On time departure and earlier arrival.
Flight was on time. Friendly staff and flight was smooth. We Love Southwest.
I had a great flight from Sacramento to San Diego on 2024-09-20 (at 9:00 am). Everything worked well, the crew was pleasant and efficient. Thank you!
Destroyed my suitcase. Tired of talking about it. Cancelling my unite mileage plus account.
The crew was great. Very friendly and responsive. The plane was old, small and tight. We ran out of overhead space and I had to check. Middle seat was particularly tight.
I had a cancelled flight because of technical issues going to my destination, and a delayed flight coming home. All told it wasn’t a total bust.
Flight delayed for more than 16 hrs and no effort was spent to provide an alternate
Women boarding passengers at the gate was absolutely rude and disrespectful of passengers. The flight attendant was absolutely delightful! Smiling and connected with the passengers. So happy. The seats are cramped and uncomfortable but I guess that’s just the way it is Communication regarding flight was excellent
Really good 😊 the woman at the gate entrance was a little rude checking in our carry-on but i dont think she worked for the airline, she worked for the airport at sacramento, other than that amazing.
The control panel for the seat back screen did not work at all after takeoff.
The crew was nice but the people going to Orange County are so entitled. Everyone thinks everything is suppose for be perfect for them. Tough crowd.
Flight attendant was sincerely mean -- a true disgrace to an otherwise pretty crummy company anyway. Really embarrassing. I actually feel bad for United.
How they treated my luggage was horrible. And foods are not edible… Flight attendants were not listening my request. Etc
I really didn't like anything. Paid for my checked luggage online ($79) and then was told that I would have to paid another $79 for my carry on. Was not allowed to enter the terminal until 3 hours before my flight and when I finally was allowed to check my bag and enter, my flight was delayed 3 times. When I finally landed, we were all instructed to "run off the plane" as they had to do a quick turn around to Las Vegas. Me and several of my flying companions will never fly Frontier again.
Our flight was canceled. I will never use Kayak nor Frontier for travel again. The entire experience was a headache.
I think Frontier was very good at communication. Their app worked very well. Loading was great and the flight was nice and easy.
Cancelled flight after I arrived at airport after 75 min drive and parking. Next flight was 4 days in the future. Had to scramble and buy a much more expensive flight on another carrier.
Everything went as planned. Crew was great. Seats were still not that comfortable.
No frills for sure. No gate announcements about flight delay, not even water to drink on the flight.
Stop changing gates at sfo. When you are elderly going back for it’s not fun.
Literally everything could have been better. Why are the planes always late?
I had to cancel within 1hour of the reservation an they put you through hell to . no live customer service desk. I'm handy caped and they make it almost impossible to cancel. They are steeling my money. You should not have that airline on your site. Contact me and I will give you all info. Of what the are doing to me just notable treatment they are set up like that to take people
Frontier is a no-frills airlines were the focus is low cost. You get basic service so don't set your expectations high. Watch out thought because this airline, like a few others, will try to nickel and dime you.
