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SGU - SGF

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Saint George (SGU)
Springfield Springfield-Branson
Wed 4/21
Wed 4/28
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Top 3 airlines serving Saint George to Springfield Springfield-Branson

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,181 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "The way they load the aircraft from the rear for covid safety precautions."
Cons: "The availability to switch my ticket to an earlier flight to avoid a 5 hour layover."

Cons: "Just water and coffee. Needed some variety."

Pros: "The food was shockingly good! Also, loved the service."
Cons: "A fold down foot rest would be very helpful."

Cons: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"

Pros: "Crew was very rude both to and from Sydney. Always made people feel like they were a burden and they didn’t want to even be there. Will never fly Delta again, especially internationally."
Cons: "Hire employees that at least pretend they enjoy their job."

Pros: "Was boarded promptly"

Cons: "Wifi was completely useless. I prefer to pay to get simething."

Cons: "You guys didn't allow me to get in this plane and i missed my flight."

Pros: "The crew were so kind and professional"
Cons: "The flight delay was a pain"

Pros: "Crew was very attentive"
Cons: "Delta staff at the airport JFK"

Pros: "Great experience!"

Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"

Pros: "Crew was great, just not very much room."
Cons: "Larger seat room."

Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."

Pros: "crew found me an outlet for laptop"
Cons: "nothing"

Pros: "Good access to charging, good food"
Cons: "More space:)"

Pros: "Crew was amazing."

Pros: "Comfortable and clean plane, crew professional and nice."

Pros: "Flight left on time"
Cons: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"

Pros: "The flight crew were really polite and helpful."

Pros: "Even though the flight was delayed by a few minutes we still arrived on time."

Pros: "Great customer service. Crew was super friendly and flight was smooth and on time."

Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Pros: "On time. Pleasant crew although one was a little green. Short flight. Good communication."
Cons: "Squished into a seat that I paid extra for more room. Yes I had more leg room, but my legs were pressed Up against the person next to me. And for the extra money I paid, the snacks could be a little more substantial. And only a small glass of soda. Really, if this was Delta comfort What were the cheap seats like?"

Pros: "Good snack selection, plane departed on time, no issues."

Pros: "The snacks were decent on the flight. Everything else was a disappointment."
Cons: "Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle."

Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"

Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."

Pros: "Great selection of movies to watch."
Cons: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."

Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"

Pros: "Excelent service"

Pros: "Check-in agent was very pleasant even through having to deal with a number of cancelled flights."
Cons: "Flight was delayed shortly before it was scheduled for boarding, which resulted in further delays/cancellations along the journey. Earlier notification may have allowed me to remain in Atlanta a night or two longer with my family as opposed to having had to spend many additional hours sitting uncomfortably in an airport."

Pros: "Everyone was really nice and responsive."
Cons: "Seats are a little older. Not as comfortable as other flights. But not bad."

Cons: "Alhamdoulillah"

Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."

Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"

Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."

Pros: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Cons: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Cons: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Pros: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Cons: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."

Pros: "Nice and attentive staff, smooth on and off."

Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"

Cons: "Flight delayed which is understandable but with uncomfortable seat and water dripping from air conditioning made for a less than desiresble flight"

Pros: "Flight was comfortable and clean. I enjoyed the basics of drinks, snacks, carry-on, seat selection, and entertainment for the price of what other airlines charge for just a flight with nothing else included."

Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."

Pros: "Its the way flying should be. The flight attendants were very pleasant and funny"
Cons: "Entertainment system wasn't working all the time. Didn't bother me I was reading"

Cons: "Same shows & movies"

Pros: "Crew was very rude and did not follow actual baggage policies regarding a passenger’s batteries in their bag that fit just fine in the overhead."
Cons: "Crew could maybe re-read policy and use their logic to apply it correctly."

Cons: "Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed."

Pros: "crew was nice and friendly and the plane landed earlier than estimated."
Cons: "Middle seat was occupied on my flight."

Cons: "Great"

Cons: "Delayed 6 hours"

Pros: "I made it safely"
Cons: "Delayed twice, had to circle at destination, gate wasn’t ready."

Pros: "Crew members were okay"
Cons: "Wifi could be better"

Cons: "No turbulence"

Pros: "Short flight. We didn’t crash!"
Cons: "My fears of flying would leave!"

Cons: "On the first leg of my journey, there was a card explaining how to get inflight entertainment using the aainflight.com which worked great. However the Phoenix to Eugene leg used Boingospot but there was no card in the seat pocket explaining what needed to be put in your browser to access the entertainment portal. There were only two flight attendants on the flight and, aside from the drink service, no one ever came to the back of the plane so I could ask the question. I could have used the call button but I think that should be saved for emergencies. I think the information on how to access the inflight entertainment should be in every seat pocket"

Pros: "Left right on time and arrived at early. Relatively efficient boarding. Seats ok."
Cons: "Nice to have inflight entertainment to own devices. Would have been helpful to have emails in advance letting you know what browser/app requirements are! Bathrooms are at a premium on a full flight!"

Pros: "Once we took off the flight was quick and smooth"
Cons: "Our flight was delayed from 11:55 am take off to a 1:30 pm take off."

Pros: "The movie options they have"
Cons: "More comfortable seats & better food"

Pros: "Crew was tight, friendly, flight comfortable & painless."

Cons: "Air conditioning"

Pros: "Boarding was on time, flight was smooth overall. Arrived at destination on time."
Cons: "Collection of carry-on luggage (valet), snack options"

Pros: "Crew on board was nice."
Cons: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."

Pros: "N\a"

Cons: "American Airlines is terrible. Delayed flight, no notification when waiting for flight that flight is delayed (I received a text alert). Pilot had terrible landing. Would not fly American ever again."

Cons: "5 hour delay missed my connecting flight because of this neither airline offers a refund or anything since I booked them separately.... Now I have to spend more $$ and time thanks"

Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Cons: "How about refreshing your antiquated aircraft? Seats? Entertainment? Overhead bins?"

Pros: "Flight crew was nice"
Cons: "the small jets are so uncomfortable."

Cons: "Limited legroom is a problem. Otherwise, the flight was fine."

Cons: "Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO"

Pros: "45min delay due to weather and could only be given a gate away from the others, which ultimately required a shuttle. Long day."

Pros: "Very attentive.. good service.."
Cons: "Seats to tight.."

Pros: "Boarding process was easy."
Cons: "This requires a list- 1. For a new plane, the seats were uncomfortable 2. The seats had no leg rests 3. It was an overnight flight, arriving before 6 am and all that was offered prior to landing was a mint...seriously, no coffee? I was in first class and expected a light breakfast but AT LEAST A CUP OF COFFEE. Never again will I pay for first class on this airline. AMERICAN AIRLINES SHOULD BE ASHAMED. 4. The crew was unwelcoming and unfriendly. Not acceptable when paying these prices."

Pros: "Just a normal flight in a cramped airplane"
Cons: "Just a normal flight in a cramped airplane, BUT almost 4 hours late, entailing a hotel stay."

Pros: "The seats on this little plane were large and comfy (which I never thought I'd say about a plane again). The crew was great, and the flight was hitchless."
Cons: "We were delayed by an hour and a half. Not that big a deal in the grand scheme of things, but it still puts a cramp in my day."

Pros: "Seat was good and staff were pleasant and attentive."
Cons: "In-flight music selection could have been better."

Cons: "BA redirected online check in to AA and seats were available early, not 24 hrs before flight, what is different seat policy from BA. I didn't know that and I was late to find 2 seats besides for me and my family member."

Cons: "Attendant at the gate forced me to leave my troley hand bag to be checked with the excuse the fly was full and there was not sapce for people on groups 7 and 8 ( seats rear in te plane). I explained her I had personal documents and stuff inside my trolley but she told me I had to take another fly if I refused to checked. Our surprise was that the space above our seats ( row 30) was available and left empty the while fly! It was not fear and discriminated!"

Pros: "Very smooth trip from beginning to end."

Pros: "the crew went out of their way to make you feel as comfortable as possible very nice"

Pros: "Was listed on-time up to 20 minutes before boarding. Then the departure time kept getting pushed back until we departed two hours late"
Cons: "If there is a delay, I'd rather them just be up front in estimating the time of the delay."

Cons: "Lost our bag in LAX"

Pros: "New plane!"
Cons: "Only offered pretzels even though there were cookies. I ha to breakfast them."

Cons: "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."

Pros: "The AA app for entertainment works well, friendly crew."
Cons: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."

Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"

Pros: "I loved that the on demand movies were free! The time went by so fast!"
Cons: "I didn't like that it said Alaska Airlines but it was really American so I ran 4 terminals and had to go through agricultural inspection twice. The guy at the counter didn't want me to check in my bag because it was 58 mins before my flight. The lady at the station really helped me and let me check my bag."

Pros: "Crew was good."
Cons: "The entertainment touch screens are HORRIBLE! It can take up to a minute to get the button you are pushing to respond. It was this way on both AA flights I had (different planes). Also, when the captain or flight attendant chimes in with a message when you are watching a movie, the volume of the announcement is incredibly loud. Last, there was no WiFi available on the plane. It was a 9 hour flight and this is 2016."

Pros: "The flight was on timely"
Cons: "The staff was very informative"

Pros: "Excellent"
Cons: "Excellent every one make the trip a very pleasant experience ..thank U and pilots amazing ."

Pros: "How dark the flight was to sleep"
Cons: "Delayed flight"

Pros: "excellent services from employes"

Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."

Pros: "Everything was fine except what I didn't like."
Cons: "Damaged Luggage"

Cons: "Arrived in Charlotte and tried to get on an earlier flight to Richmond. Was willing to pay a change fee. Even though there were empty seats, I was told that change fee was unavailable for my reservation. I talked to 3 different people on the phone and was given 3 different reasons as to why. 3 different gate people also said there was nothing they could do and there were no supervisors to help. Another person at the counter (who I believe was a supervisor) was able to override and get me on the 2nd (of 3 flights with empty seats)."

Cons: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"

Pros: "Very pleasant crew and accommodating"

Cons: "All I have to say is 2 HOURS LATE!"

Cons: "Didn't realize when we booked our seats that they were basic economy and we couldn't upgrade or change them. I was seated away from my husband, beside a very large man who hugged the armrest and munched loudly on corn chips. For 5 hours. Movie headphones were poor. No leg room and I'm 5'4", 125 lbs."

Cons: "Snacks"

Pros: "The crew was super pleasant and friendly on this small plane. The flight was quick and smooth. The snack on board was new and enjoyable, not just pretzels."
Cons: "The flight was delayed coming to Muskegon causing me to really rush to my connection in Chicago. This was a small plane so there was no charging abilities or WiFi."

Pros: "The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear."
Cons: "Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive."

Cons: "Small seats but part of traveling.."

Cons: "The flight was delayed for 2 hours... One of my bags was on another plane had to find the bag at 1:00 am ... No Fun"

Cons: "Can’t charge devices. Have to pay for watching movies. Pay for suitcase!"

Cons: "I was somehow surprised by the added fee from FLYUS. It must have been in the small print but I missed it."

Pros: "Nobody bugged me about plugging my laptop and cellphone into the wall for charging. I wanted to check out the spice shops in the airport but they were closed both times I was there. That would have been something I might have liked."
Cons: "Customs in Trinidad, even for transit is a pain. You go through customs, get dumped outside, have to recheck your luggage whenever the counter decides its going to open. 11 hour layover on the way down, 6 hour layover on the way up. Food options were fried chicken (KFC), fried chicken (Churches), fried chicken (the local franchise), and Subway. Since the layover was late at night and I was a woman traveling alone, I did not want to leave the airport (and still drag my luggage because the airline counter was not open yet to check in to my connecting flight)."

Cons: "Pretty much everything I hated, starting from the time they charged me extra 100 bucks for second luggage which was mentioned as free both by kayak and Lufthansa to me, major breach of customer trust. Apart from that the crew was in general rude, didn't find the experience anywhere close to comfort"

Cons: "Attendant was not friendly"

Pros: "Comfortable seat, nice crew."

Pros: "Everything !!"
Cons: "Not applicable ........................................... ..............."

Pros: "Flight was on time and boarding was smooth."
Cons: "The crew weren’t as welcoming. No leg room at all."

Cons: "Plane sucks. Too small and poor seats. Better snack selection."

Cons: "Left my sweatshirt on the flight to sioux falls"

Pros: "On time flight so can't complain about that. Flight attendant was funny, helpful and all around terrific"
Cons: "Tiny cabin and seats. Aisle barely wide enough to walk through. Had to crouch down (I'm 6'4"), and barely fit into my seat (I'm not overweight. Cabin was frigid as well."

Cons: "The plane was cold in the front. Thank goodness it was only a little over an hour flight."

Pros: "On time and nice attendants"
Cons: "No snacks!"

Pros: "Nothing"
Cons: "Being stuck in plane on tarmac was horrifying. Knowing I was going to miss my connection and that I couldn't do anything was awful. May never use United Airlines again."

Cons: "Connecting flights so close together we barely made it to the gate. Crew wasn't as friendly. An uncomfortable 5.5 hour flight to say the least. I'll pay extra to fly American again next time."

Cons: "United flight attendants service attitudes still not much improved compare with other airlines"

Pros: "Comfort. And the crew was lovely."
Cons: "More of those yummy caramel waffle cookies, delicious!"

Pros: "Nothing"
Cons: "Attitude of gate agent, crews. Boarding penalizes all but highest level and they've demoted me since the merger and erased my 30 year history with UAL. Watched them mishandle a paraplegic passenger until another passenger swapped seats. Last choice for me."

Cons: "They lost my bag"

Pros: "Flight was a bit bumpy but staff was helpful and not deterred from providing great service."

Pros: "Staff and easy boarding"

Pros: "Food was ok - but served way too hot. Crew was pleasant and the entertainment was a decent selection."
Cons: "When we arrived, we were told we weren't actually taking Austrian airlines and should have been on united - which was at a different terminal. Then checking in was a disaster - neither the Austrian app or united app would allow me to checkin. Then the seats we had selected initially weren't given to us at checkin so we had to upgrade our seats to sit together. And then, in our more expensive seats - we froze. We were underneath the AC and the crew said they had no extra blankets."

Pros: "Everything went smoothly and was on time."
Cons: "The personnel at the STA check were not very friendly."

Pros: "The crew was helpful! Boarding went well."
Cons: "The fact that my husband was seated 18 rows behind us."

Pros: "Quick flight, beautiful day, interesting company sitting next to me very pleasant flight."
Cons: "The flight was overbooked and they were offering vouchers for later flights, wasn't a bad thing, though, I'd have done it."

Cons: "Delays"

Pros: "Crew was great!"
Cons: "Had to pay to watch movie."

Cons: "We sat on the tarmack for three hours and when finally got to springfield, my luggage was not there."

Pros: "We were on time"

Pros: "Nothing"
Cons: "The flight never happened. My flight was delayed 3 times before being cancelled and united could not book me on another flight until the following day. They would not put me in a hotel, pay for another flight or even get me a taxi to a hotel I could stay at over night. I had to book a last minute flight through another airline at my own expense"

Pros: "Nothing"
Cons: "Everything was bad!!!! With a lot of delay"

Pros: "No Lufthansa?!"
Cons: "No Lufthansa?!"

Cons: "It was the first flight that made me sick to my stomach with all the ups and downs the pilot was doing. I felt horrible"

Pros: "One of the crew members was friendly."
Cons: "Literally everything else. Customer service was worse than Comcast's. Luggage was lost and has yet to be found even though I was promised multiple times that it would be taken care of. Will never fly United again."

Pros: "Nothing"
Cons: "The fact that not only was my flight cancelled but so was its replacement with no explanation."

Cons: "The seats are so narrow in coach that the man with broad shoulders that sat next to me could not help being in my seat. I needed to be able to sleep, since it was an overnight flight. This was not possible."

Cons: "It was the last seat of the plane, didn't recline smelled the bathroom..very uncomfortable for 4 hors and stunk"

Pros: "See above"
Cons: "See above. Stewartists were rude both ways."

Pros: "Not much to like about United these days, just basic cattle car service and nickel and dime you for everything."
Cons: "Cramped seats, poor entertainment choices, basic uncomfortable seating."

Pros: "Nothing t"
Cons: "I don't like the fact that we sat on the plane for over 2hours!"

Cons: "Almost two hours delay and lost of connection"

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Saint George to Springfield

Airlines flying from Saint George to Springfield have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Saint George to Springfield

Mandatory masks

Masks required on board, masks provided on flights from Saint George to Springfield

Social distancing seating

Middle seats unavailable to book on flights from Saint George to Springfield

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Saint George to Springfield

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