Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 16% drop in price.|
|November||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$237||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta and Aeromexico have all waived their change and cancellation fees on flights from Salt Lake City to Ontario. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Salt Lake City to Ontario.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 39m, covering a distance of 558 miles.
There are 116 (nonstop) flights between Salt Lake City and Ontario per week, averaging 16 per day.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($34) and American Airlines ($99), and the lowest round-trip tickets have been found on Frontier ($68) and Multiple Airlines ($132).
Delta (14 times daily), Aeromexico (2 times daily) are the most frequent flyers on this route.
From Salt Lake City to Ontario, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Ontario back to Salt Lake City , the best deals are generally found on Friday, with Thursday being the most expensive.
When flying out of Salt Lake City you will be using Salt Lake City, often referred to as Salt Lake City Airport. You will be landing at Ontario, also known as Ontario Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to Ontario.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ontario from Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ontario with an airline and back to Salt Lake City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ontario from Salt Lake City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "So much food service on board"
Cons: "Boarding organizer in Japan should be better"
Cons: "Last minute emergency reservation so had to settle for what was available interns of travel class and seating. Could only get into economy and seated at the rear. However the flight was on time the staff very helpful and being a premium One World member really helped. Food was typical airline food,"
Pros: "On time, all as planned"
Cons: "30 minutes late but because of CO try ruin at SeaTac."
Cons: "Long flight delay with very little information given as to why. The pilot only sporadically gave information about the delay and was not specific about the cause or how long the delay would be."
Cons: "Port of Seattle security is so stupid -3 check points ...really and no directions to follow where to check baggage. Not Alaska fault but Seattle airport “sucks”"
Pros: "Food for purchase - which is normal in the US. Expected experience in all categories."
Cons: "Checking in took more than an hour. I was flying internationally so was limited to one queue. Thanks to TSA Precheck there wasn’t additional stress. It may have been nicer to have more than one agent handling the International groupngogem the queue length and nature of the trips, which are generally more complex."
Pros: "Plenty of room, nice crew"
Cons: "I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay."
Cons: "My flight back from Salt Lake City has a lot less friendly staff"
Pros: "Good airline"
Pros: "Great flight!"
Cons: "The lady on the kiosk this morning was annoyingly rude."
Pros: "Service was great"
Cons: "Flight was delayed a couple of hours- first couple, weren't able to tell us when it was leave so we couldn't make other transportation decisions. Arrived after rental car counter closed, spent night in airport, received form letter in response to email (that did not request additional reimbursement)"
Pros: "Most people get upset when a flight is delayed but I would much rather have a safe plane. I liked the way that customer care handled the situation. I recieved a text message, an apology email, and a follow up email a day or so after landing. I told my father (a much more frequent flyer) about the situation and even he was very impressed by the customer care."
Cons: "I've flown with many airlines and the one thing that I appreciate the most when flying is having the ability to watch programs from the televisions on the back of the headrrst."
Pros: "They went out of their way so that I could make my flight. Amazing and I really appreciated it."
Pros: "The power plug to charge phones or tablets"
Cons: "Didn't like the fact that I couldnt choose a seat until 24hrs prior to my trip.."
Pros: "Same as above"
Cons: "Same as above"
Cons: "I am staying in seattle for the night instead of my cousins house"
Pros: "The crew was great very friendly. They made everything as enjoyable as they could over all great flight"
Cons: "No complaints"
Pros: "When we arrived at the airport there was a long line that was not moving. We were afraid we would miss the flight. We spoke with an Alaska airline representative and they moved us and anyone on our flight to the front of the line to make sure we didn't miss our flight."
Cons: "That there was a long line to check in"
Pros: "Air circulation"
Cons: "Middle seat and space"
Cons: "17" seats?! Good thing it was only a 90 minute flight."
Pros: "Attendants were very helpful. There was a blind person. That had a few issues and they were there."
Cons: "Seats are very tight"
Pros: "It landed safely."
Cons: "The surprise baggage fees. The big wad of chewed gum on the back of the seat in front of me. Clean your plane, please."
Cons: "Was not told before hand that we should download app. Said we could download app using Alaska Air wifi, NOT true! Not a comfortable seat at all, just an overall not enjoyable flight"
Pros: "The Stuartus saving me from a crying baby sitting next to me"
Cons: "Someone took my assigned seat."
Pros: "Very quick boarding, left on time and arrived to our destination early."
Cons: "The seats were absolutely terrible and felt like they were designed to give discomfort. Although the crew members were nice, they took forever to clean up empty peanut bag and drink cup."
Pros: "The price was right, so I chose this airline I'd never been on. Let me tell you, it was the finest flying experience I've ever had. I wish they would fly everywhere, because then we'd be done with the brutal shafting Delta and American and even United dishes out on the regular. Comfortable, friendly, accommodating (usb and AC ports on every seatback), and laid-back, it was perfect. I mean, perfect. AND we got there early."
Cons: "I didn't like sitting there and comparing them to all the other airlines I've ever flown with, because Alaska puts everyone else to shame. It was a positively joyous experience."
Cons: "I really like everything"
Pros: "Flight was on time and staff very courteous."
Cons: "Nothing to complain about."
Pros: "When I had to change a flight on Alaska, because of a delayed flight on another airline, the customer service rep from Alaska was unbelievably helpful. Even after I had to hang up mid-conversation to board another plane, she arranged new flights and refunded me the money I had spent on an upgrade for the earlier flight. First class treatment!"
Pros: "The crew was great!"
Cons: "We had a six hour layover in LAX and our luggage still didn't get transferred to our next flight and so our first 3 days in Ecuador was without luggage!"
Pros: "There was a Scandinavian flight attendant who was exceptionally pleasant and accommodating. She was the reason I gave 2 stars."
Cons: "There were empty rows and there was one female attendant that was unnecessarily rude when I waited to relocate to a new seat. I was so disgusted that I will never fly with Alaska again."
Cons: "Checked baggage fees"
Pros: "It was fast and smooth flight"
Pros: "Awesome flight and crew plus the window was really clean for a good pictures"
Cons: "Maybe flight was too short?"
Pros: "Fairly quick boarding process. Crew was friendly."
Cons: "My seat companion actually took my seat. Although the attendant was near by & aware there was small issue, there was no intervention. Not having the window seat was a minor inconvenience for me, but it would have been nice if he could have intervened when i didn't feel i could nor wanted the confrontation."
Cons: "It was a short flight, but the standard pretzel snack is so very tired, Seats and leg room are too small for any form of comfort. Again thankful for the short duration, but 1.5 hours is pretty much the limit. Flying, other than the speed, is now the most uncomfortable form of travel."
Pros: "Smooth ride and Best service."
Pros: "Great crew"
Pros: "Same as above."
Pros: "I love Alaska. Yup, love. I fly with them often. Their customer service is amazing and they are particularly great at anticipating problems and getting ahead of them. As always, this was a smooth trip."
Cons: "Flight "delayed", they combined 2 flights"
Cons: "I asked for a refill of water and the attendant never brought it."
Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"
Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Cons: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Pros: "Great service!"
Cons: "Not much legroom."
Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Pros: "The cree"
Cons: "The stupid boarding pricesd"
Cons: "The landing was somewhat frightening."
Pros: "It was great. The flight attendants are always helpful to us."
Pros: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Cons: "Turbulence and delay was bad, but the flight crew made up for it."
Pros: "Crew members were very nice and pilot did a great job flying thru turbulence"
Cons: "I don't have any compliants"
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"
Pros: "The entertainment system"
Cons: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"
Cons: "Seats not very comfortable-very close quartered"
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."
Cons: "small aisles and space in the seats. me and my wife were seated"
Pros: "Nothing at all"
Cons: "Delta allowed us to board knowing of possible weather delays at the destination! Once on board the captain announced that we could not take off due to weather at the destination! Why didn't they let us just sit in the airport until Delta knew one way or another? Been sitting, trapped in the plane, no AC, no announcement from the flight crew. Could be waiting in relative comfort inside the airport!!"
Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Pros: "Everything was great from the check in process to the de-planing in Detroit. When we checked in at SLC the agent used my last name, which showed me the extra mile Delta staff will go to make the travel with them professional and curious. The flight left on time and when we arrived in Detroit our bags were already there waiting for us. Couldn't have asked for more!"
Cons: "Nothing at all"
Pros: "Pleasant crew. Efficient loading and gate-check."
Cons: "No direction to passengers to put phones on flight mode- i had to request my seat mate to do so. No entertainment. Only mini pretzels served."
Cons: "Seating is too crowded"
Pros: "Clam flight Nice crew"
Cons: "No complaints, completely satisfied!"
Pros: "friendly crew and staff"
Cons: "the unsheltered boarding in snowy and icy weather treacherous for those of us who are not so sure footed"
Pros: "Went really smooth enjoyed"
Cons: "Announcements were difficult to hear. ?static"
Cons: "Spent 90 minutes on the plane before it even took off."
Pros: "The food we had to buy was good."
Cons: "We barely made it in time to sprint all the way to the next gate."
Cons: "They took an hour to get our baggage out in Hailey."
Pros: "Flight was great, no issues"
Pros: "The staff of Dekta were welcoming as well as helpful. The flight was professionally run and I enjoyed it."
Cons: "The auxiliary power went down before we took off. However, the flight captain assured passengers that procedures would be followed to assure our safety. We waited on the plane for 10 minutes and then took off. Thanks to staff for following safety procedures."
Pros: "Very kind folks in the airport and on the flight. That is always the best thing."
Cons: "It was an early morning weekday flight greater than one hour duration and there was no coffee offered on the flight. I would have loved a cup of coffee."
Pros: "Flight was good and actually arrived early. Some turbulence but was handled well."
Cons: "Negative rating only applies to a particular passenger who most likely hadn't showered for a month. I can overlook a lot of things but this was eye watering bad. Other than that, good flight that arrived early at destination."
Cons: "I understand that they can't control the weather, but the ride was so rough that it made me sick and gave me a massive headache."
Pros: "This was my shortest flight for the day, just over 2 hours and it was a bigger plane, had monitors in the seat backs, served drinks and snack."
Cons: "I think entertainment should be free. There should be a charge for wifi, because people can survive without their computer/phone for a few hours. But, if you have already put the monitors on the plane, how much extra money per year would airlines lose by offering a free movie...?"
Pros: "My connection was in the same terminal; food, drinks & restrooms were very close; I was seated in the front row, another very smooth take off & landing."
Cons: "I was told that my flight had been overbooked from SLC to FAT and to check with the ticket agent in SLC for my boarding pass or the possibility of taking a later flight & receiving a voucher. When I did this the woman was quite short with me and quickly said "The flight is not overbooked!" I was not looking for a hand out - just following instructions as I was not able print my boarding pass in advance because the flight was, at that time, overbooked. She was a bit rude. Lastly, the flight attendant was not very attentive- she stood in the front ate food & was reading something on her phone the entire flight after delivering beverages. She suddenly realized we were making our descent and then came back through the cabin. I just thought this odd.."
Pros: "I fly several times a year, delta is my favorite airlines. The staff is always pleasant. A nice touch is the staff and pilot stand by the door and greet the passengers. Appreciate the complimentary refreshments."
Cons: "There isn't anything."
Pros: "Great service at check in and at the gate"
Pros: "Pretzels and drinks."
Cons: "Very poor choices of free entertainment in terms of tv shows and movies. Not many music choices either."
Pros: "The curteous staff."
Cons: "My connecting flight gate in Minnesota to Charlotte was a long distance to get to after departing from Vegas. Appreciated no real layover but with luggage by the time we made it to gate g passengers were already boarding. Almost missed connecting flight. Gate you land at needs to be closer to gate you catch your next plane."
Pros: "Crew was great"
Cons: "Seats were uncomfortable mine didn't recline at all and WiFi wasn't working for entire plane"
Pros: "Bigger seats (old plane)"
Cons: "No USB or charging plugs ( old plane)"
Pros: "Not much room in middle seat. Was stiff after flight not being able to move much"
Cons: "I never got there . They changed my flights"
Cons: "Dirty old plane. Crew not helpful with flying with a lap child. Not impressed"
Pros: "The room on the flight and personnel were kind, friendly, and attentive to your needs"
Cons: "Everything was great!!!!!!"
Pros: "Only masked picking up trash during pandemic - difficult to rate crew"
Cons: "Organized exit vs. usual crowded chaos of passengers in a hurry"
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Cons: "American Airlines has to be the worst airlines there is. It never fails that they try I Cath someone and try to pretend that their carry-on bagIs too big. They have this tiny little frame no reasonable carry-on could possibly fit into. Over and over again I see people including myself and my traveling companion’s having to check their carry-on bag because their “too big” this is nonsense. These are standard size bags. It’s more than enough space on board the plane. In a way in which the gate check individuals handle this interaction is a palling you’re insulting demanding and don’t give you a chance to rearrange your luggage so I can go into their absurd dimensions"
Cons: "I wish there were charging ports so I could charge my device on such a long flight."
Pros: "The crew was friendly and the flight was almost on time."
Cons: "The power outlet at my seat didn't work. The baggage was delivered to the wrong carousel at DFW. The seats are TOO DAMN SMALL."
Cons: "30 min late"
Cons: "Nothing. Everything was great."
Pros: "Plane was newer than I expected. Had tv monitors on the back of seat headrests."
Cons: "The flight was delayed an hour because the flight crew was late."
Pros: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Cons: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."
Cons: "Flight was 90 mins late departing"
Pros: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Cons: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."
Pros: "great trip and crew"
Pros: "great trip and crew"
Pros: "Seats were nice, flight was efficient, arrived early."
Cons: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."
Pros: "Nothing it totally messed us up"
Cons: "We missed our 1night in Rome-had to go home and come back the next day-we missed our train tickets and hotel in Rome and it made our trip a lot shorter!"
Cons: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Cons: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."
Pros: "Planes were punctual and smooth flight"
Pros: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Cons: "See above."
Pros: "Good in-flight service, comfortable first class seat."
Cons: "Arrival gate was remote from main terminal, requiring a crowded and disorganized wait for a bus to the main terminal and baggage claim. The extremely small overhead storage cabinets of the Canadair required many passengers to check normally acceptably sized carry-on bags after boarding and finding it impossible to fit. Waiting time for retrieving these on the ramp at the destination was excessive."
Cons: "The Three days it took to get 10 hours away horrible customer service no one was there to help us.30 people were stranded"
Pros: "They were so helpful as we checked in and checked our bags! :)"
Pros: "Personell at Bagage drop was nice"
Cons: "First the time between connection flights was very short. Then after just making the. Innextion sat for almost 2 hours on board . Missed introductory lunch for my new summer job at my college -"
Cons: "Essentially a bus ride with the comfort of a wooden bench."
Pros: "Prompt boarding"
Cons: "I could never sync in the entertainment app and wifi"
Pros: "Comfort, snacks, boarding process"
Pros: "All good"
Cons: "No entertainment without paying"
Pros: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"
Pros: "For tall people more room for the legs"
Cons: "The Seats aré very near"
Pros: "Grest staff"
Cons: "Thought the first row seating would provide extra leg room which the reservation page said it would and we paid extra for the seats - not so. it also felt quite claustrophobic with a panel within a short distance of our faces. We had upgraded for better seats but it turns out the seating wasn't better at all. The flight home in seats much further back were MUCH more comfortable. I'm thinking the airline shouldn't book the front seats by the panel as 'better' for the extra price as they were definitely not."
Pros: "Seat was comfortable"
Cons: "Gate agent told me my bag would fit under seat but when I got on board found it would not and had to do gate check."
Pros: "Courteous and professional crew"
Cons: "Delay taking off, due to technical issues with aircraft. Seat area is much too small for an adult."
Pros: "Snacks and entertainment"
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Pros: "Completely satisfactory for my needs"
Pros: "Good pilot communications. On time departure and arrival."
Cons: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."
Pros: "The flight attendant lady from 1st class/Business held my suit jacket for me to grab on the way out. Simple thing, but very thoughtful and kind. Love it."
Cons: "The negatives are puny compared to what made me happy in this trip. Thanks AA! Please thank that nice lady for me!"
Pros: "Convenient and close to home. Don't have to drive many hours either to Omaha or Denver."
Cons: "Seats don't recline."
Pros: "Delta is better"
Pros: "Everything went well. Great assistance because I can't walk far. They got me to my gate on time."
Cons: "Delayed plane on last leg of flight, over 1 hr."
Cons: "I had to sit next to a huge overweight guy who took all of his own seat and at least 1/3 of mine. He had to have a seatbelt extension... not so cozy. My shoulder was damp from his armpit sweat by the time I arrived in Dallas. The flight was full or I would have requested a different seat."
Cons: "The boarding process was a mess. The terminal was crowded and there was no clear line to board."
Pros: "It was a short flight to begin with but due to winds it was delayed."
Cons: "Due to bumpy air nothing but water was handed out to cabin passengers. 1st class managed tho. We were asked to stay seated almost the entire flight, although people still went to restroom as needed. After a late night it would have been nice for a little bite to eat. But apparently mother nature thought otherwise."
Cons: "I am still not feeling well to travel, so I was staying at home and no Madrid, may be in the fall or winter when I get better, I will visit Madrid one more time."
Cons: "They never called me as I was told due to my handicap needs. When I arrived I had no wheelchair and when I got to my distandnation they gave away my wheelchair and I had to wait for another one"
Pros: "I arrived safely at my destination."
Cons: "The two-hour delay from our original departure time to Ontario was inconvenient and aggravating. To make matters worse, gate employees were kept in the dark about flight delays on numerous occasions. The cramped seats were absurdly tiny."
Cons: "No flight entertainment. Snacks were poor and boarding method is confusing and bad."
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Pros: "The crew were very nice and polite."
Cons: "No snack options. Only pretzels. Seat cushion very thin."
Cons: "Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time"."
Pros: "Crew and employees were all great, could not have gone any better."
Cons: "For a three hour flight, entertainment was lacking. The fact that there are ONLY paid options was kind of a slap in the face. Even just providing some radio stations to listen to would have been acceptable as a free option"
Pros: "Timely departure, comfortable airplane, decent food&drink offerings, my baggage arrived on time despite 2 layovers"
Pros: "Boarding was orderly, crew was reasonably nice."
Cons: "Comfort, food and entertainment (extra $$) is very mediocre."
Cons: "My flight out of traverse city was cancelled but I rebooked on a different airlines through united to be able to get to my destination in time for an event that day. It was a long process but I made it and really appreciated all the work the agent on the phone did for me. When I arrived at the airport they had my resvervation but no ticket... luckily we worked it out"
Cons: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."
Cons: "Constant updates, saying more delays"
Pros: "Crew was personable. Free wifi entertainment with a good selection of movies broken down by genres as well as Satillite style radio. Plenty of leg and shoulder room: I'm 6'4" & weigh 280 with a 38" waist, so I notice these things"
Cons: "Snack was only a single mouthful of pretzels (note size comment above)."
Cons: "My luggage got soaked in overhead compartment. Signed rare book was ruined by another passengers' luggage that leaked liquid and soaked my bag and contents inside."
Cons: "Everything was good"
Pros: "Fast flight, friendly and funny crew."
Pros: "The United App"
Cons: "Downgraded plane that departed 1hr late, horrible turbulence, missed connection because 1hr late departure. Stood in customer service line for 2 hrs in vain because communication was bad. Had to pay an extra $72 for a hotel because my flight was rebooked for the next day."
Pros: "Flight was delayed for 3 hours. They did provide free movies and extra snacks for some passengers."
Cons: "See above."
Pros: "The crew. The booking experience and the check in were all very good to great. I liked the plane on the Houston to cle flight. A 737 I think"
Cons: "The small planes to spend the day in cle to Chicago to slc And the small plane to Houston. Did not eat or use entertainment. No not used answer avail"
Pros: "Nice to have free streaming of entertainment/movies."
Cons: "SLC to Houston couldn't connected to the advertised entertainment even after it was announced. Perhaps it wasn't activated? That said, very friendly crew; on time and comfortable flight."
Pros: "The crew was very friendly and caring"
Cons: "I was at the gate 15 minutes like it says on the ticket which never happens because I'm always about half an hour to 45 mins early but when I got there they had given myou seat away that was not cool"
Pros: "I love to fly! Everyone with United was great. TSA was pleasant as well."
Cons: "have no idea if I'll even make it thru the day."
Pros: "Staff seemed lively and created good atmosphere; thank you."
Pros: "There was a wonderful man named Mr. Hanson that helped me tremendously. This was the first time ever to fly and I was tremendously scared. He made my experience wonderdul. I intend to fly more often now. Thank you for hiring someone that loves his job."
Cons: "The seats on the layover flight were over booked. If Mr. Hanson had not of taken care of me on my my flight I would have had a different outcome on flying."
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "Nothing. Due to weather delays, there should have been a much better approach to resolvong the problem. Customer service was horrible"
Pros: "I think i only put this score down only because we were delayed, so it kind of sucked. It however was not completely their fault. this first delay was then we were delayed by the arrival of the president. Can't really do much to help that. :) Most of the crew were wonderful however I encountered a very rude and abrupt crew member at the airport. I was not a fan."
Pros: "Great experience...checked luggage even arrived promptly."
Pros: "Accommodating, T.v's, timely."
Pros: "The crew was very pleasant and professional in spit of all the grumbly passengers."
Cons: "First boarding was aborted and passengers were sent back up jetway to waiting area. This was due to a mechanical issue with the plane, which I am glad they noticed and took care of. However, getting to the plane's door and then being told to go back to the waiting area was unpleasant."
Cons: "It was delayed so much I almost missed my connection."
Cons: "The seats don't recline and are too close to the seats in front of you... NO leg room! I will not be taking United again!"
Cons: "Yet another delay.."
Cons: "Flight was delayed 90 minutes and I barley make my connection"
Pros: "No problems"
Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"
Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."
Cons: "Terrible seating. No room at all. Never flying with united again aftee this."
Pros: "The single serving waffle was a welcome change from a small, dry cookie."
Pros: "When I arrived in Ontario my bags were there."
Cons: "The plan to San Fran was packed. I had the window seat in the last row. It was terrible. From SanFran to Ontario the flight was a very small plan and the stewardess was not very helpful. Just doing her job."
Cons: "Late and rude"
Pros: "I like that united airlines. They are normally on time and great service."
Cons: "That my flight was delayed from SLC Utah. I was 1 minutes late. Exactly 1 minute late from when boarding closed. they had already given my seat out... In the end I was late to a very important business meeting and may have lowered my chance of getting a raise. Thank you very much United airlines. I can't blame the crew members or the pilot. But I am very disappointed"
Pros: "price was great for new years day."
Cons: "flight was delayed due to a late flight attendant and then delayed again because they flight attendant didn't know about her destinations and thrn delayed again so she could prepare for her upcoming trips. This was all announced on the PA system. In total, the flight was delayed about an hour and 20 minutes."
Pros: "Had to de-ice and I think the pilot got lost looking for the pad. This added about twenty minutes to the "flight" before take off. Then in LA there was an issue with the plane at our gate this added another hour of tarmac time. I don't like being stuck in plane on the ground that is not moving any longer than I should have to be. There were some balls dropped on this flight. Makes me want to stick with Delta or Southwest."
Pros: "Boarding by Group. But crew was courteous, and flight was on time without delays. Handling of carry-on luggage went smoothly."
Cons: "Change of gate at last minute."
Pros: "Efficient, & nice crew"
Cons: "Too crowded Most complaints had to do with airport experience. Delays, delays, crowded, too tight with seat placements!"
Pros: "I thought it was it was a good trip considering safety, the amount of passengers, logistics, etc. Amazing!!!"
Cons: "The movie I wanted to watch and was listed in hemispheres magazine was not found when I scrolled through movie listings available."
Pros: "Very comfortable."
Pros: "All the crew were great and despite some nasty winds that day the captain did such an amazing job I could hardly notice."
Pros: "Stewartists only"
Cons: "The flight was late...."
Cons: "This was my first Frontier flight, and I was very pleasantly surprised. I only discovered the dark side on later flights."
Cons: "Flight delayed 2 hours! Seats don’t recline in coach!!"
Cons: "We arrived very late due to the airline being run so poorly. Something about paperwork according to the pilot. Now the rental car company is closed so I have to sleep at the airport and wait till the budget opens again in the morning. Frontier should put me up in a hotel as their mismanagement caused the delay not the weather. But they just said too bad because the flight was less than 4hours late. Frontier - never again!!!- plus the seats are painful"
Pros: "a bit better, the flight was only half full so it made the experience more enjoyable overall."
Cons: "Kinda annoying they are always trying to upsell."
Pros: "I had my own row the whole trip."
Cons: "$45 for a carry on? Seats are like folding chairs. They don't even recline. Metal tray is so small it wont even fit an I pad. $3 for a bottle of water? no snacks, beverages and a barely padded metal chair that doesnt even recline?"
Cons: "50 minutes late with no warning"
Cons: "No entertainment on the plane at all. Also no food. We had breakfast that day and that was it. There was no time to get some food during the stopover in denver, so we ate nothing until 9 pm that day. Employees were kind of rude too for no reason. They kept advertising their creditcard. Wouldve been enough to say it once during the flight, but instead they kept on talking about it for the whole flight, which was super annoying!"
Pros: "Felt like sardines in a can flying. Didn't k ow ya had to pay for your seats that makes me sad."
Pros: "The crew was better than expected."
Cons: "Have to pay to select a seat?? Carry on is $40. Checked is $35. No Skycap. I won't be flying Frontier in the future unless they decide to go to Southwest management school."
Cons: "Might as well take flying school bus and pay tons of money to do so. Cheap experience that's not cheap at all after they chafe charge you for every possible thing. My new least favorite airline. I will never fly them again."
Cons: "I hate being nicked and dime for every possible charge from checked in baggage to carry-on to a bottle of water. Ticket agents were unpleasant."
Pros: "Took off on time and even landed early."
Cons: "I paid $55 and $60 for checking 1 suitcase and 1 carry-on in each direction. After a month stay my checked bag was 5.5 lbs overweight. I had to pay an ADDITIONAL $70 for that suitcase. It's airway robbery."
Pros: "You sold me the wrong date 2/17 and I had to buy the RIGHT one 2 days prior to my trip."
Cons: "Your inflexibility to changing flight prior to actual flight/need."
Pros: "The flights didn't cost too much."
Cons: "They charge for anything they can."
Cons: "183$ in seating and luggage fees AFTER the base ticket price...I wasn't made aware of these charges until I went to check in for my flight. No leg room. Seats don't recline. Tray table about the size of an iPhone 6. No entertainment. No snacks. All drinks cost money. Rude staff. Just a disaster of an experience. I'll never fly frontier again."
Pros: "The flight was good"
Cons: "The fact you charge 2.00 for a can of Coke that costs .18 really? i would pay .65 to .75 maybe even 1.00. It should be complimentary cause you charged $45.00 to get my bag on... With the price of oil dropping, you seriously can't expect us to keep paying a premium for your neglect."
Cons: "Bag charges. Should have researched more. Probably never fly them again."
Cons: "The $40 baggage fee is unreal. The crew was very unprofessional. The flight left earlier then scheduled and even though I was there on time I missed it. No one was at the desk. And the phone number for frontier was no longer in use."
Cons: "Five hour delay with no form of compensation. Missed a day of work because of it. Tried to make me and my friend pay $45 each for carry on bags on both legs of the trip. Such a joke."
Cons: "Charged for my Carry-on ($40), Charged for me to pick a seat ($24) I will not fly them again. Oh and I get to pay that coming back to my original location."
Cons: "I only booked with frontier after seeing a fare for over $100 less than my preference of Delta. This is the last time I will make such a mistake, after bag fees, seat selection fees I was more than Delta and much less quality."
Pros: "The crew"
Cons: "I didn't know I didn't have assigned seating, had to pay additional fees for seats, not just once but for both planes on the same destination. I used to fly every couple of months to Denver and frontier airlines have changed their seats. They're very cheaply made and uncomfortable. Cheap and uncomfortable."
Pros: "Paying for a carry on and no complimentary drinks just water"
Cons: "The seats are very uncomfortable."
Cons: "Plane was crowded,seat was uncomfotable."
Pros: "the crew was nice and the flight was on time"
Cons: "seats uncomfortable charged extra for a carryon bag charged extra to put carryon bag in overhead compartment charged for a drink no free peanuts/ cookie you get on other airlines. Only had food that was for sale"
Pros: "Boarded on time stayed on schedule. excellent landing by pilot"
Cons: "Stewardess were a distant. Did not like seeing male steward. seats very small crowded space felt ripped off by being charged $40 for carry on luggage & $30 for checked baggage. Not provided a beverage or snack"
Pros: "leg room"
Cons: "thin seats"
Pros: "The Cheap ticket price."
Cons: "The scam-like way they make up for that cheap ticket price by charging for everything. I was held hostsge at the gate by a representative checking tickets who said I can't get on the plane until I pay $60 for my carry-on bag. Which on most airlines is free but not on frontier, nothing is free all the way down to charging $2.99 for a can of soda or any drink for that matter, no peanuts pretzels, nothin, charge, charge, $35 to pick your seating assignment. I Will never fly Frontier again, they are on the Frontier of scammery and fraud. Btw I called and got my $60 back after a relentless effort on my part on their customer service phone number."
Pros: "There is noting positive for me to say"
Pros: "On time, comfortable nice way to spend Christmas Eve afternoon"
Cons: "Terrible experience. They charge you $40 each way to carry on a bag with no heads up about this at the time of purchase. Try to charge you to select any seat on the plane. Try to charge you $2 for a non alcholic beverage. Rude crew. Uncomfortable plane. I won't fly Frontier again now that they've made these changes."
Pros: "Comfortable and shorti"
Cons: "The flight was delayed, which is understandable. However, the lack of communication about the delay is frustrating for passengers. It started with a 30 minute delay and turned to a 120 minute delay on the monitor without any announcement. The only announcement they made is that they would only be assisting certain passengers with connecting flights. The flight left over three hours after the original departure time. The desk associates assisting other passengers had poor attitudes and communication skills. Also, $90 (round trip) for a carry on is absolutely ridiculous."
Cons: "Once I payed for the overpriced checked luggage fee and the hidden carry one fee and then had to purchase a seat on every leg of my flight, it cost me $166.00 to print my boarding pass. WHAT!!! Biggest scam I of airline moguls I have ever dealt with. Not only will I never fly Frontier again or never recommend Frontier to anyone, I will surely go out of my way to make sure everyone knows what a rip off it is to fly Frontier. I could have flown on a decent airline non-stop with a soda and maybe even a movie for what it cost me to fly frontier."
Cons: "The most uncomfortable seats in the sky. Charging for carry-ons and even sodas seems very "cheap". The only thing provided in your fare is an uncomfortable seat, a seat belt and free cups of water. Unless it's some sort of evacuation, they'll NEVER see me again."
Cons: "This airline has taken air travel to a whole new level of petty. They don't yet charge you to go to the bathroom on the flight...but expect an absurd fee for everything else."
Pros: "Price for just flight."
Cons: "Nicked and dimed to death have to pay for everything. Hard seats no recline could not afford a 25 cent soft drink complentry. If it was over a 1hr flight I would never use frontier. To small of tray not comfortable at all no magazines or not even a peanut to snack on. Sucked."
Cons: "Hidden fees. Uncomfortable seats. Small trays. No leg room. Gross bathroom. No amenities."
Pros: "Everything was timely and efficient overall a good experience with pleasant staff."
Cons: "When giving safety protocol the guide speaking fumbled a bit enough to make someone nervous."
Pros: "The flight was very relaxing. The crew was very nice."
Pros: "The flight was on time."
Cons: "Being nickeled and dimed for everything. Changing for a carry-on. No complimentary soda. Not even a pretzel. Seats don't recline. Won't fly Frontier again."
Cons: "Had to wait an hour to check in. Nickel and dime you to death. The most unfriendly staff ever."
Cons: "It was LATE…can't they figure the crew's schedules out before realizing they have to switch out????"
Cons: "The flight was cancelled and the staff never informed the passengers. They booked us all on the next flight which was late and I missed my connecting flight. The next available flight that they could put me on wasn't for 3 days!!"
Pros: "staff and plane"
Cons: "web site"
Pros: "Crew is kind, space is reasonably comfortable for discount, flights were on time. Overall a good value."
Cons: "Would like to purchase ticket with a reserved seat at the outset. Checking in to find I needed to pay more is a lame way to be "discount" I'm happy to pay, but not to feel tricked."
Cons: "Customer service is horrible! Charge me extra for a bag at the gate, don't work with me at all, argue about it and then tell me "by the way your flight is delayed an hour" really?! You totally screw people on baggage fees and THEN tell me my flight is delayed and you can GFY...My flight home was more of the same bs. I WILL NEVER EVER FLY FRONTIER AIRLINES AGAIN! I have had so many terrible experiences with Frontier. Stay away from them!"
Cons: "The seats were incredibly uncomfortably, it was a hour fight which I paid $150 for but couldn't even get a free cup of water. The crew was rude, there was no entertainment not even radio, nothing to snack on that didn't cost money. Terrible business model to make someone but a ticket then pay for a seat then pay for a checked bag and you won't even offer basic amenities? Very unfortunate experience, won't fly with you again."
Airlines flying from Salt Lake City to Ontario have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights