Find cheap flights from Salt Lake City to California

Cons: "In the SF airport, your crew accepted me to pay for $25 for putting my suitcase into the plane. But then, she mentioned that the flight was delayed and there was no way that I can made my connection from LA to Indianaplis. So I was given a boarding pass with my suitcase ($25 paid) only to LA. The front desk asked me to try other ways when I arrived LA to see what can be done. When I entered into the gate, your CS changed my flight to UA after I have presented my case. However, I had to pull the suitcase out from Alaska, paid another $25 to United and started the trip all over again. All the while, your crews expected me (an alien from Asia) that I should have known every thing get it through, or to claim my suitcase charges. I am really disappointed for the lack of understanding. To you, it may be something happened so common everyday. To me, I was totally lost to handle this."

Cons: "Auxiliary generator broken so plan got hot very quickly. Flight was 2.5 hrs delayed due to another mechanical failure. And then once we were in air they generously notified us that the WiFi was broken. Utter garbage."

Pros: "Entertainment"
Cons: "Food/ beverage service was bad."

Pros: "Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!"

Pros: "Everyone seemed happy and glad to be working"

Pros: "So much leg room!"

Pros: "Nothing outrageous or out of the ordinary happened."

Pros: "Food for purchase - which is normal in the US. Expected experience in all categories."
Cons: "Checking in took more than an hour. I was flying internationally so was limited to one queue. Thanks to TSA Precheck there wasn’t additional stress. It may have been nicer to have more than one agent handling the International groupngogem the queue length and nature of the trips, which are generally more complex."

Pros: "Clean, courteous and comfortable. Good job!"
Cons: "Start boarding from the back of the plane first to the front of plane. Some carriers do this with excellent result....quick boarding."

Pros: "flying to LA is fast."
Cons: "not very comfortable and no in flight entertainment"

Cons: "I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay."

Pros: "The staff treated everyone like humans not a number!!!!"
Cons: "Checking bags after shelling over 500 bucks on a flight should be free."

Pros: "Fast, efficient boarding and managed carry-on space well when selfish dude tried to put 8 bags up for his 4 family members."
Cons: "Food was expensive and just OK."

Cons: "My flight back from Salt Lake City has a lot less friendly staff"

Cons: "The Stewarts were also irritated with the screaming kids. Could not hear the emergency information. There should be a better method to entertaining or sitting those with children together I want to blame it on the situation however I need state that the flight attendants were rude while passing out the complimentary food."

Pros: "I liked that a pillow and blanket was provided- but the temperature on the plane was way too hot to use them"
Cons: "The temperature on the plane was way too hot"

Pros: "Fast travel, coffee was nice, flight attendant was funny"
Cons: "N/A"

Pros: "Everyone was so nice & accommodating. I would definitely book them again."
Cons: "Nothing."

Pros: "using passport as my ID :)"

Pros: "Good airline"

Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."

Pros: "My flight with Alaska was fast, comfortable, and smooth."

Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"

Pros: "Great flight!"

Pros: "nothing"
Cons: "worst"

Pros: "The promptness"
Cons: "Turbulence"

Cons: "The lady on the kiosk this morning was annoyingly rude."

Pros: "My seat was in the premium class somehow and I loved it. Perfect timing with boarding and seating. The crew was very attentive and kind."

Pros: "To cold"

Pros: "Every thing"

Pros: "I didn't expect that we can have some snacks (pretzel) during the flight! And the seat was comfortable."

Pros: "i ended up not taking this flight home, so no rating"

Pros: "The crew was professional"
Cons: "The craft was average. Nothing special. Uncomfortable"

Pros: "Alaska air cost me $250 because I had to purchase another ticket due to their nearly-2-hour delayed flight. The weather is fine so it is cleary a logistical issue."
Cons: "Delays"

Pros: "Nothing ."
Cons: "The fact that I was promised a flight @8:55 and didn't leave @ that time but the original flight @7:55 and wasn't informed about it . Or anything until after it left . And my bags went with the flight to Guadalajara and was a big mess. Half of my stuff was missing from both bags !!!!"

Pros: "comfortable flight. I was tired so skipped meal and slept."
Cons: "nothing"

Pros: "I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly."
Cons: "Food and entertainment was not very good."

Pros: "Everything"
Cons: "Nothing"

Pros: "Cabin was kept dark for a nice restful flight back."
Cons: "Seat were a little cramped."

Pros: "The alska airlines flight was short as it was to LAX . Even still it was a nice flight."

Pros: "They went out of their way so that I could make my flight. Amazing and I really appreciated it."

Pros: "Service in all respect"

Pros: "When we arrived at the airport there was a long line that was not moving. We were afraid we would miss the flight. We spoke with an Alaska airline representative and they moved us and anyone on our flight to the front of the line to make sure we didn't miss our flight."
Cons: "That there was a long line to check in"

Pros: "Nothing"
Cons: "Was not told before hand that we should download app. Said we could download app using Alaska Air wifi, NOT true! Not a comfortable seat at all, just an overall not enjoyable flight"

Cons: "The seats were absolutely terrible and felt like they were designed to give discomfort. Although the crew members were nice, they took forever to clean up empty peanut bag and drink cup."

Cons: "I really like everything"

Pros: "Flight was on time and staff very courteous."
Cons: "Nothing to complain about."

Pros: "The crew was great!"
Cons: "We had a six hour layover in LAX and our luggage still didn't get transferred to our next flight and so our first 3 days in Ecuador was without luggage!"

Cons: "The ground manager Francisco Cordero was very rude. He was very abrupt with passengers. I paid extra for the flight as it was meant to be direct but it ended up having a refueling stop do I was late. The taxes were not included in the ticket price which was inconvenient."

Pros: "Just overall solid experience, especially considering how terrible other airlines have become"

Pros: "It was quick and easy - staff was very organized."
Cons: "My seat did move move - and it was very stiff. Not very comfortable for my neck. It was difficult to rest the entire flight."

Cons: "Over hour delay on runway."

Pros: "Crew was fantastic!"
Cons: "the screen above the seat was broken and couldn't turn off it off. Was very bright for the duration of the flight."

Cons: "Screendidnt workd"

Cons: "Cold"

Pros: "Friendly crew and highly comfortable flight. Will be switching to Jet Blue!!"

Pros: "Jet Blue is always a great experience due in great part to your staff! I was running late. They accommodated. The flight was late but the checkin crew was stellar and kept us informed and in a great mood. Then the flight crew took it from there and they were, as always, true professionals. Thank you!"

Pros: "Everything was great, keep up the good work!!"

Cons: "The flight was very late."

Pros: "Read some reviews regarding tardiness but our flights out of LAX and return from NY (go see US Open Tennis Championship) were either on time or early. On-board entertainment was great since we can watch LIVE matches from US Open on the return trip. However, you have to bring your own ear phone/head set otherwise it will cost some $$. Free WIFI too"

Pros: "They got us on quickly, and the flight arrived quicker than expected."
Cons: "The line for security was poorly managed, tried talking to multiple employees and they all ignored me, and on the plane there was no wifi, and I tried to flag down a flight attendant for water but they never came to the back of the plane."

Pros: "Boarding was easy. I like the Dunkin Donuts coffee"
Cons: "My overhead light and tv we're both not working. The stewardess was rude when I brought it up. Told me to move to the next empty seat dismissively. I bought a window seat on purpose and did not want to move. My concerns were left unaddressed"

Cons: "They don't have free meal services and they ran out of the meals you can purchase, we weren't pleased"

Pros: "Good movies and sufficient leg room."
Cons: "We didn't even know we were boarding - our destination wasn't on the display board and you couldn't hear the woman announcing who was able to board. Very disorganized. We sat on the runway for a long time before taking off and we boarded the plan much later than the delayed flight time."

Pros: "The staff, the service and the overall flight experience!!! Best flight ever1"
Cons: "Nothing! Everything was great!"

Pros: "Legit snacks..so delish! Loved the comfy seats. The TV was a plus. Great flight!!!!! Want to fly with them again!"

Cons: "JetBlue placed my luggage on the wrong plane. I had to wait 2 extra hours at baggage claim for another flight to arrive with my luggage."

Pros: "The crew was great."
Cons: "Almost a two hour delay to get on the plane. Then sat on the runway for 45 minutes. Ugh. Weather. So not your fault. None of our headphones worked -- we each had a different kind of headphones -- something wrong with the plug in? All 3 of us sat with our fingers on the plugs wiggling the whole time."

Pros: "Quick flight. we got to leave earlier than anticipated"
Cons: "No complaints."

Pros: "Service perfect"

Pros: "I loved the leg room. As a really tall person I appreciate that immensely."

Pros: "The free wifi, snacks and service was awesome."
Cons: "I didn't like the food selection on the menu."

Pros: "Boarding, crew, bathrooms, entertainment, smoothness of flight, wifi"
Cons: "Always hope for more than water and pretzels, but those days are gone I guess."

Pros: "Snack food selection was good. Attendants were great. Check-in was awesome. Boarding/leaving the plane was fine. Wi-fi worked for me, as did the the TV."
Cons: "Honestly, on my flight, there were no problems at all."

Cons: "Our luggage came back broken (case cracked)"

Pros: "The entertainment was what I like most! Many other airlines do not offer this option or when they offer they charge you for it... jet Bleu has good entreteniment and free!"
Cons: "The boarding was not well organised and there was not enough space for hand lugged."

Pros: "Seats were comfortable!"
Cons: "I liked everything !"

Pros: "The check in process with Jet Blue is always seamless and quick. Great communication. I enjoyed the free wi-fi and under-the-seat outlets. Also love how refreshments are available to grab at anytime."
Cons: "The sound on the movies, etc. is terrible! And half the time the screens don't work."

Pros: "I liked the complementary food, getting off at the back of the plane, and the FREE IN-FLIGHT WIFI!!!"
Cons: "The screens on each seat were lame (VCR font? really?) and kept turning on after people turned them off. There also wasn't a lot of leg room."

Pros: "Better than most of the horrible airlines out there. Wish I could take only JetBue and Southwest everywhere, but alas..."
Cons: "I wish all airlines would go back to building checked ba prices into their upfront pricing, but I guess enough people don't need to check bags anyways. I wish they served more snacks and drinks. I wish they still had more legroom."

Pros: "There wasn't much to like. The entertainment selection was decent, but considering that it crashed continually throughout the flight, and then stopped working halfway through, selection didn't mean much."
Cons: "Wifi - didn't work the entire flight (nor did it work on my outbound flight either). Entertainment system - kept crashing in the middle of watching movies, and then ultimately stopped working altogether (with 4.5 hours left in the flight). The seats are TINY - I've flown Mint class several times, and while it's great that they've created such an awesome experience up front, the coach experience has REALLY suffered."

Pros: "Overall fine. I sat next to a pretty cute girl who was for sure hitting on me."
Cons: "There was a flight attendant who was a little snarky. She was probably having a tough day though. Who am I to judge."

Pros: "I got home safe."
Cons: "The flight was delayed 3 hours. Taken into account that are departure time our departure time was 730p and my arrival to LAX was supposed to be 1255am, delaying us 3 hours got me home at 4am!"

Pros: "Free wifi, snacks, Dunkin Donuts coffee and movies. Friendly employees, clean plane. Made the six hour flight a breeze."
Cons: "Great flight all around."

Cons: "After landing we sat on the runway for one hour."

Pros: "Entertainment and free Wi fi. 1st bag free"
Cons: "Delay of flight, I was told by Jet Blue that booking via Kayak was why my wife and 15 year old son were put in 3 separate middle seats"

Pros: "The entertainment is a big reason why I choose Jet Blue over other airlines. Unfortunately, the movies did not work."

Pros: "Walking in to the Boston terminal was immediately relaxing. I got through the line quickly and once I got to my gate it was also very relaxing."
Cons: "Soba noodles were soggy, but not a deal breaker!"

Cons: "We were waiting on the taxieway for 45 min after we landed."

Pros: "On time and great seats, lots of room"

Pros: "Cabin crew was friendly and attentive, the "grab your own snacks" options were abundant, and always enjoy their DirectTV."

Pros: "I liked the leg space."

Pros: "Crew was very professional and friendly."
Cons: "Flight was delayed 2.5 hours due to maintenance issues."

Pros: "Excellent stewards!! Very friendly! Great snacks"

Pros: "First and foremost we made AMAZING time! Secondly the pilot was perfect in navigating through thebmidwest avoiding as much turbulence as possible from a major storm but flight was extremely smooth. And as always JetBlue's customer service is unparalleled."
Cons: "Nothing."

Pros: "The wifi is free. Video always works. Clean and spacious Love this airline!"
Cons: "The boarding process didnt make sense but not a big deal"

Pros: "Once we were on the plane this young mom carring her diaper bag and carry on and a new baby. . She was in tears:( then Sara the flight attendant. Pulled her to the side grabbed her bag and the baby then spoke with her for a few minutes gave her some water.. while the mom composed her self Sara went right on doing her job greeting guest and getting ready for take off while still holding the baby. Then the other flight attendants took the young lady's bags and put them away in the over heads. Sara showed her to her"
Cons: "I just wish the"

Pros: "Luggage came out quick for a change and the plane was new."

Pros: "JetBlue's in-flight entertainment options are the best out of all the airlines!"
Cons: "Legroom is tight especially if you have a bag on the floor in front of you."

Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"

Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."

Pros: "Nothing"
Cons: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."

Pros: "Great service!"

Cons: "Not much legroom."

Pros: "Economy Comfort, excellent in-flight entertainment (Movies)"
Cons: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"

Cons: "The landing was somewhat frightening."

Pros: "It was great. The flight attendants are always helpful to us."

Pros: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Cons: "Turbulence and delay was bad, but the flight crew made up for it."

Pros: "Crew members were very nice and pilot did a great job flying thru turbulence"
Cons: "I don't have any compliants"

Pros: "The service was good"
Cons: "The flight was very rough on landing"

Pros: "First leg from San Diego was excellent."
Cons: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"

Pros: "The entertainment system"
Cons: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"

Cons: "Seats not very comfortable-very close quartered"

Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."

Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."

Cons: "small aisles and space in the seats. me and my wife were seated"

Pros: "Nothing at all"

Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"

Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"

Pros: "Everything was great from the check in process to the de-planing in Detroit. When we checked in at SLC the agent used my last name, which showed me the extra mile Delta staff will go to make the travel with them professional and curious. The flight left on time and when we arrived in Detroit our bags were already there waiting for us. Couldn't have asked for more!"
Cons: "Nothing at all"

Pros: "Comfortable-love the 2 seats!"
Cons: "No complaints"

Pros: "Clam flight Nice crew"
Cons: "No complaints, completely satisfied!"

Pros: "friendly crew and staff"
Cons: "the unsheltered boarding in snowy and icy weather treacherous for those of us who are not so sure footed"

Pros: "Went really smooth enjoyed"

Cons: "Announcements were difficult to hear. ?static"

Cons: "Spent 90 minutes on the plane before it even took off."

Cons: "They took an hour to get our baggage out in Hailey."

Pros: "The staff of Dekta were welcoming as well as helpful. The flight was professionally run and I enjoyed it."
Cons: "The auxiliary power went down before we took off. However, the flight captain assured passengers that procedures would be followed to assure our safety. We waited on the plane for 10 minutes and then took off. Thanks to staff for following safety procedures."

Pros: "Very kind folks in the airport and on the flight. That is always the best thing."
Cons: "It was an early morning weekday flight greater than one hour duration and there was no coffee offered on the flight. I would have loved a cup of coffee."

Pros: "Flight was good and actually arrived early. Some turbulence but was handled well."
Cons: "Negative rating only applies to a particular passenger who most likely hadn't showered for a month. I can overlook a lot of things but this was eye watering bad. Other than that, good flight that arrived early at destination."

Pros: "This was my shortest flight for the day, just over 2 hours and it was a bigger plane, had monitors in the seat backs, served drinks and snack."
Cons: "I think entertainment should be free. There should be a charge for wifi, because people can survive without their computer/phone for a few hours. But, if you have already put the monitors on the plane, how much extra money per year would airlines lose by offering a free movie...?"

Pros: "Nothing"
Cons: "We finally got toward the runway then had to sit there for about 25 minutes because there was a technical error."

Pros: "Nothing"
Cons: "Flight left an hour late, I was about an hour late arriving as my friend was waiting. Once we boarded we sat in the plane for another 30-40 minutes. Luggage took FOREVER to come & the overhead storage on the plane was so small I could barely fit my bag. I'm done with Delta!!!!!!!"

Pros: "Crew service and hospitality was awesome! Plane was very clean and comfortable."
Cons: "Flight delayed and we almost didnt make connecting flight in Salt Lake to San Antonio."

Cons: "Flight delayed"

Pros: "My overall experience from booking to checking in was great! Delta provided seat accommodations for me to make flying with an injured knee much more comfortable. Thank you!"
Cons: "As always, I find the seats to be too close together and cramped, especially for middle seat passengers."

Pros: "Great crew"
Cons: "No outlets, old seats (but fine condition)"

Cons: "The connecting flight I had to Seattle had a 30min layover, and was practically gated on the opposite side of the airport in SLC. I had to run in order to make the last-minute boarding. Kind of a cutting it close, but I made it none the less"

Pros: "My connection was in the same terminal; food, drinks & restrooms were very close; I was seated in the front row, another very smooth take off & landing."
Cons: "I was told that my flight had been overbooked from SLC to FAT and to check with the ticket agent in SLC for my boarding pass or the possibility of taking a later flight & receiving a voucher. When I did this the woman was quite short with me and quickly said "The flight is not overbooked!" I was not looking for a hand out - just following instructions as I was not able print my boarding pass in advance because the flight was, at that time, overbooked. She was a bit rude. Lastly, the flight attendant was not very attentive- she stood in the front ate food & was reading something on her phone the entire flight after delivering beverages. She suddenly realized we were making our descent and then came back through the cabin. I just thought this odd.."

Pros: "It was easy and convenient."

Pros: "Great service at check in and at the gate"

Pros: "The curteous staff."
Cons: "My connecting flight gate in Minnesota to Charlotte was a long distance to get to after departing from Vegas. Appreciated no real layover but with luggage by the time we made it to gate g passengers were already boarding. Almost missed connecting flight. Gate you land at needs to be closer to gate you catch your next plane."

Pros: "Crew was great"
Cons: "Seats were uncomfortable mine didn't recline at all and WiFi wasn't working for entire plane"

Pros: "Bigger seats (old plane)"
Cons: "No USB or charging plugs ( old plane)"

Pros: "Not much room in middle seat. Was stiff after flight not being able to move much"

Cons: "I never got there . They changed my flights"

Pros: "Friendly"

Cons: "Dirty old plane. Crew not helpful with flying with a lap child. Not impressed"

Pros: "The room on the flight and personnel were kind, friendly, and attentive to your needs"
Cons: "Everything was great!!!!!!"

Pros: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Cons: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."

Pros: "Seats were nice, flight was efficient, arrived early."
Cons: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."

Pros: "Time was good. Ground service was good. In-flight was okay. Because I love Cathay so much I took a 3 hour longer trip through LA (vs. Seattle) and paid more. But I was berating myself for that. But the flight back was Cathay service at its finest."

Cons: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."

Pros: "Cabin crew was excellent."
Cons: "Deplaning at an inconvenient remote terminal with unattractive and minimal facilities, which involved waiting in a long line for a series of buses for transport to the main terminal. Arrival at the main terminal required climbing a flight of stairs. No in-flight food service offered except a choice between one cookie or one cracker."

Pros: "Good in-flight service, comfortable first class seat."
Cons: "Arrival gate was remote from main terminal, requiring a crowded and disorganized wait for a bus to the main terminal and baggage claim. The extremely small overhead storage cabinets of the Canadair required many passengers to check normally acceptably sized carry-on bags after boarding and finding it impossible to fit. Waiting time for retrieving these on the ramp at the destination was excessive."

Pros: "nothing horrible flight"
Cons: "This was almost a six hour flight there were no televisions available the flight was oversold and there were people on standby there was very little Lego room we were only offered snacks and drinks the crew was stressed we left late because we were instructed to check our carry-ons but that was not enforced until people were already on the plane getting on the plane and getting off the plane took a very long time there was very little leg room it was difficult to move around the plane because it was such a small plane the crew was very stressed out. I am very upset about this flight and will not fly with American ever again."

Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."

Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"

Pros: "The airplane was new. It had power plug and entertainment at each seat. It has a fabulous selections of entertainment for all ages. Comfortable seats as well."
Cons: "The crew only came offered drinks 1 time for a 5 hours flight. They did come by to offer room temperature water mid way through the flight. Food choices were minimal."

Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."

Cons: "I wish they have two sheets. I don't like to sit next to stranger. And hard to go to bathroom"

Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"

Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."

Pros: "Comfort, snacks, boarding process"
Cons: "N/A"

Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."

Pros: "Everything went smoothly"

Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."

Pros: "excellent from ticketing to depaning"

Cons: "Ssd"

Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Pros: "All good"
Cons: "No entertainment without paying"

Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."

Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"

Pros: "Quick boarding"
Cons: "No food or beverage service"

Pros: "The new clean plane. The pilot and crew were great."
Cons: "Nothing"

Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"

Pros: "Rebooked before we got inside"
Cons: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"

Pros: "Staff was friendly"

Pros: "Comfort in business class. Service was excellent."
Cons: "2nd meal choices were very limited."

Pros: "The different variety of movies that was shown as well as the usb port."
Cons: "No free wifi, more meals, and more drinks."

Pros: "Love the direct flights from RDU to West Coast. Wish there were more cities on the list. The flight was delayed about 45 minutes after we boarded for take off. I hate sitting on planes idling. The seats are already uncomfortable, then add more time onto that to sit. But we made up the time in the air for an on time arrival. Hmmmm?"
Cons: "For a 5 hour flight at dinner time and then the 3 hour time change, the snacks provided are not enough. You just have to remember to bring food on the plane and then risk annoying your fellow passengers with the food/dinner dining space. More checks of drinks would be nice too. Cost cutting measures, but minimal considering a packed flight and pretty high ticket price."

Pros: "Snacks, meals, movies"
Cons: "Too squishy Flight attendant didn't give us a card to fill out for customs. She just walked right by quickly without asking."

Cons: "Baggage claim process way too long. Took 1hr to get off plane."

Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."

Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."

Pros: "N/A"
Cons: "N/A"

Pros: "Quick and smooth flight."

Cons: "Cramped seating. As per usual."

Cons: "Lax arrival delayed"

Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."

Pros: "none"
Cons: "They were extremely slow at boarding and over-estimated how many pieces of carry-ons were being taken on board. As a result, every one who boarded the plane late were asked to check their carry-on bags in. We got on board only to find that there was still a ton of space in the overhead compartments."

Cons: "I was expecting to be on an JAL flight but it wasn't JAL and was operated by american airlines and I feel ripped off."

Cons: "Poorly food and problems at the check in, although my documents were all in order. Also, we also missed our flight because of the security, who double checked for nothing. Was very very stressful, i will think twice next time before choosing to fly with BA. Check in online wasn t possible."

Pros: "We bought the extra legroom. Worth it."

Pros: "The flight was delayed for 2 hours. That's not human."
Cons: "After the 2 hours delay, I had to take a shuttle that took forever to get to the terminal that has my suitcase."

Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."

Pros: "Food, flight plan on the screen, selection of music and movies, that the lights were turned down for sleep, quiet efficiency of the crew"

Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."

Pros: "Roomy legroom and proximity to the restroom"
Cons: "There is limited recline."

Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"

Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."

Cons: "A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie."

Pros: "Crew was friendly, helpful and very competent. Flight arrived early. Regular notification/reminder via SMS on flight status. Comfortable seats, generous seat pitch."
Cons: "For a three-hour international flight, and at that ticket price, substantial snacks should be complimentary. In Asia, flights of three hours or more on legacy carriers have proper inflight food. Low cost carriers sell food; but UA is not LCC."

Pros: "The crew between Newark and Los Angeles were phenomenal,"
Cons: "The seats were quite narrow"

Cons: "25 people aprox loose the connecting flight"

Pros: "Staff always amazing."
Cons: "No Wi-Fi available."

Pros: "I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer"
Cons: "No ear buds for sale or offered. No charger plug ins in the seat"

Cons: "We arrived to one terminal and no one says that the next flight was in tom bradley terminal. After asking on the way, I realized that had to walk more than 35 minutes. No transfer service, no info, nothing. Finally after reach tom bradley terminal, the ANA staff said that they was very delayed and wanted to change my flight."

Cons: "Sat on the runway way too long. Hot. Cramped plane"

Pros: "professionalism"
Cons: "At boarding/check-inn there was inly one young women to handle the crowd of passengers boarding. She was over worked, but did real welll!!!"

Cons: "Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time"."

Pros: "Nothing"
Cons: "This airline sucks so bad........I had a flight that' was suppose to leave at 6 pm from salt lake.....to LA .needless to say it's 11pm and I'm still seatingbon the runway"

Pros: "Upgrade and lay flat seats."

Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."

Pros: "New planes were more comfortable and I love the entertainment being free and with own devices"
Cons: "Basic economy should not be an option for mileage plus members"

Pros: "Nothing"
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."

Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."

Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."

Pros: "The Stroopwaffle"
Cons: "The hour delay"

Pros: "It was a good flight and for a great prize"

Pros: "No big incident, was offered a small bag of pretzels, complimentary."
Cons: "Seats have uncomfortably small spacing."

Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."

Pros: "Boarding was orderly, crew was reasonably nice."
Cons: "Comfort, food and entertainment (extra $$) is very mediocre."

Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"

Cons: "Left my Kindle on the plane. It has yet to be returned/found."

Pros: "nice flight attendancts"

Cons: "Flight was delayed 6.5 hours. Then they delayed another hour. Then they sent a message that it would only be an additional 30 minutes so we rushed back. Then it was delayed another 2 hours. The United people would have happily stuck me with an overnight hotel so I could take their flight the next morning. I asked for the AA routing that worked for a same-day arrival. They happily agreed."

Cons: "My luggage took about 30 min, incredibly frustrating. Most airlines have this process figured out, wish United could do the same."

Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."

Cons: "No entertainment at all?"

Pros: "Enough space."
Cons: "Ground staff was racist. Standards vary depending ur color. Specially at Heathrow. Ask personal question loudly."

Pros: "Nothing"
Cons: "Kayak did not confirm my seat. Was not able to get a flight. Called customer service and they told me to rebook. My card was charged twice. The airplane had faulted hardware. Waited in line for 2 hours to get a different flight. All flights to Phoenix were full. Didn't make the standby list. Couldn't make the rebook flight. Worst day ever Now, No one can give me a refund. mind you I took a day off from work this was a last minute. The reason this trip was so important to me is because my grandma is in the ICU. I hardly ever complain about any customer service experience. Overall to get a hold of customer service is awful."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Cons: "Delay time boarding. Taxi time once landed"

Cons: "The most unpleasant crew we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their customer treatment training."

Pros: "That i got home safely."
Cons: "4 5 Hour delays accompanied by apologies with a $10 expired food vouchers."

Cons: "Flight was delayed by over 2 hours. Then halfway through the boarding process there was a glitch in the system and I believe that they lost the seat reservations, which delayed us even further."

Pros: "The flight attendants gave stellar service, especially the ones from Hawaii !!! I wasn't feeling very well and they noticed and checked up on me and made sure I was hydrated and got something to make me feel better. (I was so grateful to have a mom~type take care of me, on a long flight.) Thank You!!!"
Cons: "The lack of space - in the isles AND in between the seats in front of us. Anytime the person in front of me wanted to recline their seat, it made it hard for me to even get out and go to the bathroom. That was not pleasant."

Pros: "Brought us safe to Hawaii and back home home."
Cons: "My brother accidentally left his passport, ring and chain inside the plain which was very expensive and he called after he noticed he didn't have it with him. He left it inside of the pocket holder of the seat on the plain where the magazine are. He called and was told nothing was there. On our way back home, the flight was delayed 3 1/2 hours behinds. At no moment did the co pilot excused himself nor did he apologized for the the delay. We deserved at least a free meal or some kind of compensation. Instead, the pilot and flight attendants just told us to rich it because we had to leave to L.A! We (8) family members came and this includes an elderly person (my mother who has been fighting cancer for about 2 years, along with diabetes) came to see her grandaughter get married. Now they were rushing her as well? Uncalled for. Now my other brother and his family which was a party of 10 on another flight, also flew to Hawaii. Now that alone tells you how much money was spent. The stay in Hawaii was amazing! We would visit again but the way we were treated on this airline, I don't think we would fly again and choose this airline. To be honest, not even recommend it. I'm ashamed to let others know such as friends and co workers know of this airline's service. To top it off one flight attendant was very rude! She saw us when she handed the other passengers pretzels and skipped my mother, my sister and I. I asked her nicely if we may have some and told her she had skipped us. She said, "I did?" Came back with 6 bags of thenm and was like, "Here!" Like shoving them to me. I felt humiliated! I didn't say anything because I didn't want to embarrass her. But it was extremely rude!!! I read some reviews and I guess it's normal on your end to be the way you treat your customers. We even asked before abording from Hawaii to L.A, what can you do to make up for all this and we were told, "nothing could". So ashamed."

Pros: "Great crew, very efficient boarding"
Cons: "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"

Pros: "Gate personnel were great."

Pros: "I liked the new movies. Lots of movie selections. Friendly flight crew."
Cons: "Flight was a little bumpy at times, and flight was also delayed 1 hr."

Pros: "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Cons: "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."

Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."

Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."

Pros: "The single serving waffle was a welcome change from a small, dry cookie."

Cons: "Internet didn't work on the plane"

Cons: "Flight was cancelled from LAX to SD."

Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."