|Flights Arrive in||Los Angeles|
|Flights Depart from||San Angelo Mathis Field|
Cons: The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA
Cons: American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight.
Cons: Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing.
Cons: Original flight was canceled and I had to find another way back to Tampa as this flight was 30 hours after the original flight.
Pros: On time
Cons: Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast.
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