Find cheap flights from San Antonio to Rome

Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."

Pros: "Very courteous"

Pros: "On time. Friendly crew"
Cons: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"

Pros: "Fast!"

Cons: "Delayed departure"

Cons: "Always need more room"

Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"

Cons: "The intercom was turned up too loud."

Pros: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Cons: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"

Pros: "The crew was amazing my daughter is still talking about how nice they were to her."
Cons: "Nothing at all!"

Pros: "The boarding was very quick"

Pros: "Nothing"
Cons: "The flight was not comfortable and shaking as if it is about to explode"

Pros: "The flight was not cancelled, crew was friendly, we arrived at our destination."
Cons: "Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart."

Pros: "Nothing"
Cons: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Pros: "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"

Pros: "The crew was polite but not overly friendly or welcoming."
Cons: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."

Pros: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Cons: "All the people standing in line prior to boarding."

Pros: "Friendly service. Frequent snacks which is nice on a 10-hour flight."
Cons: "Cramped conditions"

Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."

Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."

Cons: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."

Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Cons: "Nothing"

Cons: "Retrofitted entertainment system under the seats made it very uncomfortable. It was hard to even stretch your legs."

Cons: "All went well"

Cons: "Padding on seats are worn out. Very uncomfortable"

Pros: "All wonderful."

Pros: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Cons: "Everything was good."

Pros: "Excellent leg room. Comfy seat"
Cons: "Seat couldn't recline back. Was a little uncomfortable for a long flight. Chair had crumbs on it before I sat down-it was easily wiped away meaning no one had cleaned the chairs or looked at them beforehand. Absolutely freezing. Wearing long socks and boots and my feet still felt frozen by the end."

Pros: "Pilots skill - it was raining hard when we landed"

Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."

Cons: "Goog"

Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."

Pros: "We stood on the ground due to weather, which had nothing to do with the airline itself. Keeping this from jading my point of view, the airline stood within the standard of what is expected of a good trip. Food was good, and the choice of movies, shows, and games helped the time pass. Staff was friendly, and checked bags were ready rather quickly."
Cons: "The number of updates telling us we are going nowhere, was a bit excessive."

Pros: "No headphones available for flight"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."

Pros: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Cons: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."

Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."

Pros: "singing crew member, especially nice for Mother's Day"

Pros: "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."

Pros: "Customer service very courteous and friendly."

Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."

Pros: "Nothing."
Cons: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."

Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"

Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."

Cons: "The gate for the connecting flight from NY to Rome wasn't posted at the terminal or available via the Delta aps. The Kayak AP didn't have it either. I found out late that it was practially at a different airport. With less than an hour I had to take a bus to a different terminal, walk through, exit onto the street, cross the street and walk down the block to a different terminal. Then I had to re-enter through security (where the line was wrapped back to the front doors). Had the flight not been delayed for mechanical issues I would have missed it. My flights were purchased through Delta. If Delta uses different airlines they should post gate information on their web sites."

Cons: "Seats most uncomfortable on any flight I have ever taken"

Pros: "Awesome stewardist (I wish I got her name) noticed that I was in a tight spot near a larger person and moved me to another location that was more comfortable."
Cons: "size of seats for larger people, I realize not much can be done."

Pros: "I enjoyed their entertainment movie choices!"
Cons: "I did not enjoy their food it was simple without taste. Crew member did not know what kind of chicken was being served!"

Cons: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Pros: "Reliable airline."
Cons: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Pros: "Crew was thoughtful"
Cons: "Seats were uncomfortable and the food was not worth eating"

Cons: "Luggage did not arrive."

Pros: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Pros: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Cons: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Pros: "Super service. From gate in Frankfurt to Rome."
Cons: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Pros: "The airline staff was great. Everyone really helpful."

Pros: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Cons: "The seat and service."

Pros: "The flight attendants were wonderful."
Cons: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Pros: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Cons: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Pros: "Good service."
Cons: "Nothing."

Pros: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Cons: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Pros: "wine"
Cons: "no screens"

Pros: "Much shorter flight time."
Cons: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Cons: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."

Cons: "Seems like they want to nickel and dime you for everything now..."

Pros: "It was overall a great flying experience."
Cons: "One of my connections was way too short. I almost missed my flight. I had to run!"

Pros: "Boarding was automated gates was easy."

Pros: "Once again, the in-flight crew was excellent."
Cons: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Pros: "There's nothing much that's positive to say about this leg of our journey."
Cons: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Pros: "The service to clients number one. I like"

Pros: "Served sandwiches even though 1.5 hour flight."
Cons: "Slow and unorganized boarding. Crew was not outwardly friendly."

Cons: "Lost a whole day and a half of vacation!"

Cons: "Having to go through passport control and security a second time took too much time for the connection between flights."

Cons: "Same as above"

Pros: "Nothing good to say"
Cons: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Pros: "Efficient crew. Quick service, quick flight."
Cons: "No negatives."

Cons: "Did not happen"

Pros: "Plane was clean, crew nice and courteous."
Cons: "Food."

Pros: "Same as above."
Cons: "Same as above."

Cons: "Short flight so no entertainment provided or needed."

Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Cons: "Delay for one hour"

Pros: "The crew. They made an uncomfortable flight acceptable."
Cons: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."

Pros: "Hospitality"
Cons: "Nothing"

Cons: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Pros: "Excellent service. Excellent food! So thoughtful."
Cons: "Seat is not premium."

Cons: "Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary."

Pros: "Nice crew"
Cons: "Small leg space"

Cons: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."

Cons: "Lost my Baggage for 2 days."

Cons: "Breakfast was just a roll. I would have preferred eggs."

Cons: "Waited for 5 hours, and then rerouted to Houston"

Cons: "This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines."

Cons: "My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!"

Pros: "The very best experience. The decor calming, great seats. "On board Chef " , great food. Staff very attentive, polite and always smiling. They exuded a joyful atmosphere and seemed like never sat down! This was the third leg of our long trip and they made it so enjoyable.. That is a lot as a passenger is quite tired and possibly irritable by this time. This was an Austrian Airline flight and we were really blown away.. I also give kudos to management for having staff that is so efficient, hardworking and yet so joyful!"
Cons: "Can't think of anything."

Cons: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."

Pros: "Great flight"

Cons: "I used to reserve seats without fees, but Lufthansa airlines requested a fee when I tried to reserve seats in advance."

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"

Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Cons: "Turn the lights on early making it hard to sleep"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Cons: "Nothing special"

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Very friendly and helpful crew."

Pros: "Great service"

Pros: "Easy to board and easy flight."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pros: "Crew"
Cons: "N/a"

Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Pros: "On time"

Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Cons: "Nothing"

Pros: "Very friendly and helpful personnel."

Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Pros: "The supplied pack of toothpaste/toothbrush"

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."

Cons: "suitcase didn't turn up, although connection was quite tight"

Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pros: "Great crew service. Among the best ever."

Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Cons: "Terrible service in flight and customer service wise .. app functionality was below"

Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "We love the flight all the way"

Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Pros: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Cons: "N/A"

Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Cons: "Flight was delayed for 4+ hours"

Pros: "Crew were very good."
Cons: "No vegan food available."

Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Pros: "Very friendly crew"
Cons: "In-flight system had some errors"

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "The crew was terrific."

Cons: "Seat angle adjustment was not the most comfortable for sleeping."

Pros: "Incredible staff. Super polite"

Pros: "Great crews, excellent customer service"

Cons: "We had a short delay"

Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"

Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"

Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Pros: "The crew was very careful"

Pros: "DIY snack area"
Cons: "Food and seating"

Pros: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Cons: "Na"

Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Cons: "Tiny uncomfortable seats."

Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Cons: "Leg space."

Pros: "Nothing."
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Pros: "Comfortable, hospitality and wonderful service"

Pros: "I like fly attendant who served us meal"
Cons: "I didn’t like that space between each seat is small"

Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"

Pros: "Standard on most parts with pleasant staff"
Cons: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Pros: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Cons: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Cons: "Air France lost my luggage and they can't find it in the computer system."

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."

Cons: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Cons: "Too crowded"

Cons: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Pros: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Cons: "Airplane food is airplane food I guess."

Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"

Pros: "The crew was nice .."
Cons: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Cons: "Air conditioning"

Pros: "Attentive crew, generous drinks"
Cons: "I am not crazy about this plane. I had flat beds, but the ones that face each other in an awkwardly intimate way. Also miss the places to store the things I might need/want on the flight. All I had was the little drawer."

Pros: "On time"
Cons: "Nothing"

Pros: "The entertainment system was great"
Cons: "The ride was somewhat turbulent but nothing can be done for that"

Pros: "The meal."

Pros: "Flight was delayed. booked another flight through Dallas with a 150 minutes layover there. That almost wasn't enough as we had an unscheduled 1 hour stop in Austi . In Dallas I had to run from one flight to the next. The only reason I made was because the connecting flight eas also delayed. In rhe end we landed at SFO (instead of OAK) over 2 hours later than originally scheduled. To make matters worse, there was a backup on the Dublin grade, making the drive home to Tracy over three hours long. arrived at SAT at 4:30 PM CDT and arrived home in Tracy after 3:30 AM OFT. oh yeah, and my luggage didn't make it at all..."

Pros: "See above"

Pros: "The service was excellent and the flight on time."
Cons: "The seats have been refurbished In the narrow size."

Cons: "The whole flight from Philadelphia to Rome was on American Airlines, not British Air. This was confusing at first and made it difficult to know what airline desk I needed to check into, but once that was clear it all went smoothly. The dinner was mediocre and the breakfast terrible."

Cons: "See above"

Pros: "On time."
Cons: "No overhead. No crew interaction getting on or off plane. First time in 55 years no crew at door as deplaned."

Pros: "Boarding was easy and pleasant"

Cons: "The aircraft was tiny and we were delayed"

Cons: "Never taken!!!"

Cons: "Plane was cold, seats old and uncomfortable"

Pros: "All"
Cons: "Nothing"

Pros: "Smooth takeoff and landing. The seats were comfortable for a 3 hour flight."
Cons: "Nothing to complain about. I was satisfied with this flight."

Cons: "N/A"

Pros: "Boarding and flight was on time."
Cons: "Nothing."

Pros: "Every thing. I am not rating it as excellent only for the 'Maxim' : "There is always scope for Improvement""
Cons: "Nil. No complaints what so ever."

Pros: "Food was okay. Luckily plenty of wine to get through 8 hours on this horrible plane."
Cons: "No individual video screens. Also our audio did not work ( true of most of one side of plane) so we could not even watch movie on the TINY overhead screen. Reading lights also did not work. We had no options to pass the time for an eight hour flight. The crew was unconcerned about the problem. They seemed grumpy!! This plane should not be used for long haul flights."

Pros: "Crew made the best of a bad situation: originally planned plane with sold-out seats replaced by a smaller one -- BAD! Extra kudos for crew for creative swapping to move me to an emergency row seat when I discovered that my **extra-charge** aisle seat was damaged and unusable. Food & beverage service -- adequate, timely (though some nutrition concerns.) Good, current entertainment selections."
Cons: "The obvious -- the switch to a smaller plane, causing some passengers great distress; not realizing that a sold seat was damaged; selling me that damaged seat, and at a premium. Food nutrition -- tasty, but carb-heavy, fatty and salty. Bathrooms -- became rather smelly and unkempt toward last 1/4th of 9+ hour flight."

Cons: "Either Webjet or BritishAir failed to notify our party in advance to allow a reasonable accommodation of our fully paid requirements."

Pros: "On time, staff at gate and on plane friendly and courteous."
Cons: "No plug for electronics. Seats crowded with heavy person next to me."

Pros: "The flight crew was excellent!"
Cons: "Seating extremely tight"

Pros: "Huge clean plane"
Cons: "Cramped seats"

Pros: "Good TV's. Great service. Good food."
Cons: "It was long"

Pros: "I truly enjoyed the flight attendants, the flight overall and the great price I got."
Cons: "The seats are slightly uncomfortable to sleep in, but that's normal."

Pros: "It was just great"

Cons: "At the terminal , they were not helpful."

Pros: "Everythung was on time."
Cons: "The seats are much closer together ... so challenging for a 6' 2" male"

Pros: "Reasonably large leg room and overhead"
Cons: "Five times they tried to get us to pay for a seat assignment (even after they had assigned seats). Paying $32 for "priority" boarding is rediculous?"

Cons: "Seats are not designed for long haul flights"

Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"

Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."

Cons: "Small seats, no wifi, no chargers, terrible entertainment."

Pros: "nothing"
Cons: "super slow touchscreen response. menu of entertainment difficult to navigate and unimpressive content"

Pros: "We arrived on time."
Cons: "I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also."

Pros: "Not much to like, plus we were late"
Cons: "Seats were uncomfortable, no in-seat or personalized entertainment."

Pros: "Take off and landing was incredibly smooth, along with the 8 hour flight from NYC to Rome, Italy. Perhaps the best flight I've ever had."
Cons: "The food wasn't all that good but I didn't have high expectations."

Pros: "Flight staff was friendly."
Cons: "Flight got delayed. I was a little worried I wouldn't make it to the connecting flight."

Pros: "They finally got us there."
Cons: "The airplane broke on the ramp and they made is sit in the airplane while the tempeture rose to about 100 degrees. I think someone was about to pass out before they realized they had to get us off. Then we were over 4 hours late departing while they were getting another plane"

Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."

Pros: "I am going to miss the old MD80's when they are gone."

Cons: "There was no wifi and no screen on the seat. I could not see the screen for the movie. Airline was old and also it took 2 hours to get going because they had to check the engine."

Cons: "The lack of leg space didn't know it was that bad."

Pros: "Efficient boarding. Plane clean. Seats lean back far but that being said the individual in front of you ends up in your lap."
Cons: "As night went on a couple of the flight attendants in the premium cabin seats with standard legroom appeared grumpy and short with patrons. No gluten free options. In flight entertainment and reading lights not working for my dad or I. A long flight for that to be out."

Pros: "There was entertainment on the flight"

Pros: "Boarded fast, left gate fast, crew great"

Pros: "Flight attendants were ok"
Cons: "I left my cellphone with a wallet case with all my important information including military ID in the seat pocket. American Airlines has NO BODY I can talk to to locate my device. I had to fill out a form online and now I am stuck waiting up to 30 days to find it."