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I missed the flight. I never got on. That sucked.

They didn't tell me they changed my flight. So I got confused on what happened to my flight.

The flight was delightful overall. The check-in and boarding were on smooth and on time. Amenities and staffs were elevated. However, if glasses were served instead of cups, there should be a complete premium.

Sure I would’ve liked a little more space, but it was better than economy. I bring my own food because I have food allergies it would be nice if they offered larger salads or more vegetables instead of starch it was really a good flight. I don’t wanna complain. I’m grateful to fly at all safely. Thank you to the pilots.

American Airlines food is horrible. Also, paid to fly JAL on all segments, but received a much lower quality. I was disappointed to learn that we would be using American Airlines on this flight, which has less comfort, entertainment, choices, and lower standard of service. Overall not satisfied.

Food was very mediocre. Economy is pretty uncomfortable. Crew was excellent and responsive.

This was serviced by American Airlines. Not as great as Japan Airlines. The LAX domestic airport is not a great airport. We needed to take a shuttle to go to the gate. Mind you, this is just a connection, but we had to go to security again, which is a hassle after a very long flight from Japan. It makes sense, for our checked baggage to be picked up and moved to the other carousel for our final destination, but for us doing the security all over again, pointless. We had our boarding passes already when we were still in Japan, yet we had to start from zero again when we arrived LAX. There should at least be a different line for connecting passengers without going out like it’s our final destination. Next time, I will try to book our flights from any foreign countries non stop to my destination.

We booked business class round trip from Delhi to San Diego and back. On our last leg from Bangalore to Delhi we were down graded to economy class which was big disappointment other than that everything was great.

Truly impressive service in the air. After the main meal, they have a delicious a la carte menu that you can order anytime until 1.5 hrs prior to landing. Flight crew were so pleasant and very efficient. Wish I could fly JAL more often!

It was an outstanding flight and service. The only thing is the seat cushion for economy could be a little more comfortable. More cushion.

The only issue is that the plane was HOT. This was not the case on my first flight so not sure why, but thankfully I had a portable fan with me. Everything else was great!

Seats were old and very uncomfortable. Coach seating is way too tight

Flight was delayed at airport with large backlog and WiFi was spotty

Flight was delayed from San Diego due to being overweight for weather conditions. We missed our connecting flight to our final destination due to the delay, as well as the connecting flight leaving before the scheduled departure time. We missed the connection within 10 - 15 minutes. We were booked on a later flight arriving 7 hours later. There were 7 passengers sharing the same originating and connecting flight.

Horrible, mismanaged ground issue resulting in a long delayed, next flight left early, waiting extra 7 hours in the airport, screen did not work

The internet on these planes stinks. Need to get starlink

Very good flight. Crew was great. No issues and we even arrived early.

Loved the crew! Sucks that we went from 1 hour and 8 minute layover to a 3 hour layover. But weather sucks like that.

Delayed flight (1hour) plus a long layover after an overnight flight with no backup plane available.

Crew was excellent. Comfort seats not as nice as other kinds of planes.

We flew with Qatar Airlines before (2021) , the service was much better than this time, the flight attendants were not very friendly and cheerful . One of the attendants asked the person setting next to me (by the window) are you Mr. ……, if you may need any thing to let her know . I asked for a dinner meal with beef , she said, we are out, only chicken is available, then she said wait I may get you one with beef, she came back and gave me chicken. Then she gave the gentleman next to me the beef meal . The bathrooms were left dirty and full of overfilled paper tissues, urine every where on the floor and on the toilet seat . Qatar Airways has an excellent reputation and deserves better . Thank you 🙏

The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.

Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible

Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.

The made us waiting and held our passports and boarding pass making us miss our flights

Wore experience due to delay and took me 3 days to reach my destination.

Excellent will be flying again in May with Qatar. to Botswana.

Asian Veng meal have Non Veg items which is not ok. Pure veg meals option are too less and they have inclusion of Vedgan and Lactos etc... which is taste less

The overall experience for the price we paid was mediocre. Nothing outstanding! Check in process was standard. Flight attendants could have been more well mannered. I found it rude when the attendant nudged me with the snack box to grab my attention when not looking. She could have said ,’excuse me’ instead. My son’s in flight entertainment was not working. The food was not great either. The snack options were not so great with kids in mind. Overall, might not travel qatar again.

Crew members service are at its best Seating area is very compact, could be better

Old planes and rude crew. They need a make over and better staff training. Even business class crew was rude and the hospitality was non existent.

Definitely get premium economy on a flight this long if you can. Your legs and while body will thank you.

Lufthansa still has a good level of quality compared to US airlines, especially with respect to (1) food quality - actually tasty, (2) good French red wine - free, (3) good movie selection. Also my ticket price includes 1 free check-in luggage, while some other budget airlines sneak in an extra $150 for a checkin.

The food could be better, more snacks. And have some plugs to chargue the phone.

Second time I took this flight, and they lost my luggage both times. Waiting for my suitcase now, last time it took two days to get it back.

Used to love Lufthansa, but Rowe are too close together in Economy and passengers are allowed to recline their seats so far back it is impossible for those behind them to even reach for carry-on essentials during flight - except for meal service when flight attendants ask for seat backs to be raised, we can’t sleep on planes so this flight was most uncomfortable ever! Rod Rose

There were several delays in boarding. Then our group wasn’t called. Good thing we went up to the counter to see what was going on. We boarded next and last. I felt sorry for the staff but that was our third flight to get to our destination and we were tired.

The food could have been better. Had a wide range of entertainment to choose from.

I was traveling with a young child and the flight attendants were rude and unhelpful when simple requests were made like an early cracker or cookie to help distract him while everyone else was boarding. Also, my wife received dirty looks from an attendant when she asked if she could get by while holding our crying infant. They made us feel like a burden instead of a paying customer. The food was really sub par, especially the breakfast sandwich; cold, soggy veggie sandwich with no flavor (zero seasoning or vinegar or oil) and as mentioned the bread was cold and soggy wet. Also, there seemed to be something wrong with one of the bathroom’s ventilation, the smell was terrible throughout the entire flight. In the past Lufthansa had a good reputation for customer service, they are actively destroying it with how they currently treat passengers. If our return flight is as bad we will never fly Lufthansa again.

Dear Lufthansa, thank you for the excellent flight. We arrived early which really helped us with our connection. Crew was so nice!

I washed attendant for assistance and she never got back to me. I asked her a second time and she said she would check. She never did. The flight was over an hour late taking off No food service was offered despite over 4 hours on the flight

A/C temp. was way too cold during the flight.

I was booked in Premium Economy and never given a chance to choose to purchase my own seat. Ended up with a middle seat, which was very difficult for me. The airline then left my bag in London so when I arrived in Instanbul it was not there. They delivered it to me the next day but many valuable items had been stolen. I've been flying with BA for years and this was the first time I had such a bizarre and bad experience with them.

Check-in in SAN was long. ORD was good. Flight delayed On board crew was ok. No warmth or personality. LHrR barely made connection

Flying with BA is always a good experience—even in economy class. It is better if in business and first class. Timely, breeze through security and timely connections

Awful it always is unfortunately is the only way to fly direct to london

I’ll fly with any other airline. Besides all the fees and not being able to change a flight even to a later flight without paying £150 charge. Or that the last flight the WiFi didn’t work, the food was so bad, and ran out of options. Seat didn’t recline. And the headset jack didn’t work. This isn’t my first flight with them, and on every flight there is always something wrong that makes the long 10 hours feel like an eternity. Never flying them again.

Horrible. Never again. Wouldn’t let us use the lounge. We had to pay for another lounge to have access.

Lost our bags in Heathrow, We didn’t receive bags in Mallorca for 3 days, out of a 7 day cycling vacation. Really inconvenient and disappointing!

Busy flight and less room to rest on overnight flight.