Find cheap flights from San Diego to Island of Hawai'i

Find cheap flights from San Diego to Island of Hawai'i

Round-trip
Economy
San Diego (SAN)
Island of Hawai'i
Wed 11/25
Wed 12/2
Any month
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Good to know

Low season

August Best time to beat the crowds with an average 3% drop in price.

High season

December Most popular time to fly with an average 16% increase in price.

Average price round-trip

$464 (avg. price over the last 2 weeks)

Good deal round-trip

$289 or less

Good deal one-way

$181 or less

Top tips for finding cheap flights to Island of Hawai'i

  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Island of Hawai'i is May.
  • Morning departure is around 3% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Island of Hawai'i flights

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Top 5 airlines serving San Diego to Island of Hawai'i

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,198 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Amazing crew. Everyone from Bag check in thru baggage claim were courteous and attentive."

Pros: "Lots of leg room"
Cons: "on-time departure"

Pros: "Very well looked after, couldn’t ask for more."
Cons: "Nothing, perfection."

Pros: "Great crew"
Cons: "At ponta delgada and my bags are no where to be found"

Pros: "The flight itself was great. Friendly crew, comfortable for a short flight. Timely departure and arrival."
Cons: "Schedule change. Flight was cancelled and replaced with one 3 hrs earlie, which strained my schedule quite a bit."

Pros: "Comfort"
Cons: "Better snacks"

Pros: "Hand luggage wasn’t fussed over"
Cons: "Most seats didn’t recline properly. Wireless/entetaimebt and charging weren’t working."

Cons: "No USB charger outlets in seats"

Pros: "All the teem all the services"
Cons: "none"

Pros: "Nice flight attendants"
Cons: "45 minute delay pilot said it was because a lot of planes fly into Seattle. The plane was obviously late coming into San diego. 3 day old tuna can smell in airplane. No food. I hate this airlines."

Pros: "Our Captain was something else... he took the time to be present with us while the crew got ready. He knew he had time and really did a great job of helping extol the virtues of Alaska. Then on the flight the crew - stewards and stewardesses - were very attentive and professional also keeping a friendly, welcoming attitude."
Cons: "Lack of food choices for premium and the realityn1st class is always booked and being an MVP doesn’t gain us much"

Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"

Pros: "Not much"
Cons: "Just about everything"

Cons: "Flught was delayed for 2 hours"

Pros: "Enough room for my legs"
Cons: "No head phones! Maybe offer while waiting before boarding!"

Pros: "Everything was super easy from booking to boarding"
Cons: "They ran out of food after the mid section of the plane. Very little water and beverage service offered for a long flight."

Pros: "No delays , friendly staff"
Cons: "Everything was good"

Pros: "I enjoy flying on Alaska Airlines and this flight confirmed why I fly Alaska. Check in was a breeze, flight attendants were attentive, food was delicious. Easy trip across the country."

Cons: "It would be great if there was power outlets for notebook on board/"

Pros: "Staff was friendly all the way around from counter to flight crew."

Pros: "Flight attendants could not have been nicer.. highly recommend"

Pros: "Free baggage check and upgraded to "Premium" class was an awesome surprise!"
Cons: "N/A"

Cons: "I made the mistake of wearing shorts and a t-shirt. Would have loved a blanket but they don't have any. The crew did ask for the temperature to be increased a bit though. Just a quibble...."

Pros: "Great flight all around"

Cons: "Seat backs have very little padding."

Pros: "The staff was very attentive, friendly, and accommodating! Getting free mai tais half way through the flight was a pleasant surprise."

Pros: "Crew was friendly and on point with meal/beverage service."
Cons: "Boarding process could be better communicated. Hard to hear announcements."

Pros: "Crew was super friendly and funny!!"

Pros: "Quick boarding, good seating I didnt assign. Quick in flight beverages offered food,entertainment."
Cons: "Had to purchase food,entertainment, 2/3bathrooms for coach all in the back of cabin none in middle or front."

Pros: "Delayed BC of Pilots schedule, boarded the knowing the pilots weren't even there yet waited 30 mins for pilots with no air-conditioning til the stewards called someone to turn on air... finally checking the plane and during that found there was something wrong with waited an extra 45 mins til we finally took out ...were supposed to arrive in Newark at 5:55 pm did land til 7:15pm that messed up my pick and the schedule"

Pros: "Alll"

Pros: "The guy that checked us into our flight was very nice and very helpful. He had a great attitude, better than most airlines I've flown."
Cons: "Not impressed. The flight was way oversold and people were practically being begged to bump to a later flight. My girlfriend and I had a short layover and deliberetly purchased seats near the front of the airplane in order to get off quicker and catch our layover. When I checked in online I noticed that our seats were not only changed to the complete rear of the airplane, but we were separated as well. When we got to our final destination our luggage did not make it with us."

Pros: "We left on time and the flight attendants were very friendly and helpful!"
Cons: "Nothing!"

Pros: "Great staff"
Cons: "Plane was late"

Pros: "Efficient, friendly service"

Pros: "Professional. Bumpy ride expected this time of year in the Northwest."

Pros: "I flew Alaska from Kona to Seattle then Seattle to Los Angeles But my flight from lax to koa was on American Airlines partners I was very happy with there service give them a 10 score"

Pros: "Quick awesome flight. Great price."

Pros: "Skywest crew was excellent."

Pros: "Flight was fine. Had a 2 1/2 hr delay because of a radio malfunction"

Pros: "Quiet comfortable flight. Everyone boarded quickly and we actually were able to take off early. The pilot was informative and the staff was very friendly and quick to help with my carry on. Thank you!"

Pros: "Flight was on time, boarding was efficient. Drink and snack service were quick."
Cons: "Flight attendants did a poor job helping passengers find room to store their baggage which led to a lot of disarray. One flight attendant in particular had attitude with a couple customers."

Pros: "it did not happen"
Cons: "it did not happen"

Pros: "It went smoothiy"

Pros: "The staff was nice and friendly and the food was pretty good"
Cons: "Portions were very small. Flight attendant did not check on us too much. My husband had to push the call button a few times to refill his drink. I was feeezing and there were no blankets."

Pros: "Quick boarding, on time, friendly crew,"
Cons: "Hard and narrow seats."

Pros: "Free beer! And early landing"

Cons: "Only food for purchase on 5 hour flight."

Pros: "Super nice crew! Real aloha spirit!"
Cons: "I am only 5'7" and was too cramped sitting next to window (isle only from now on)"

Pros: "Crew"
Cons: "Communication with our delay...NOT TOO GOOD"

Pros: "Airlines has great service and long leg room than the US carrier"
Cons: "The TSA line in Kona is a nightmare, almost missed my flight. Took over an hour. So slow and people dont make any effort doing their job faster."

Pros: "Crew ok"

Pros: "Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!"
Cons: "Nothing was bad. It was fantastic."

Pros: "Everyone was very friendly and the boarding process from the back of the plane went quickly and smoothly. Since it was an early flight it was nice that the pilots limited the overhead announcements until people were mostly awake."
Cons: "No plugs for electronics and entertainment only if the app had been down loaded ahead of time. Hesitant to use electronics for movies/music since there wasn’t a way to charge phone/ iPads."

Pros: "Nice new plane. The attendants were amazingly friendly. First flight we’ve received a complimentary meal on in a very long time."
Cons: "We got the in flight entertainment app from Hawaiian to watch movies during the flight. What we didn’t know was we needed to pay for the movie. We assumed it was like other airlines where they have a select few free movies to keep you entertained during the flight. Nope. Not blaming them, but just something to know before flying. We would have downloaded some movies beforehand if we knew they weren’t free movies."

Cons: "I really didn’t like the Hawaii check in process. I purchased the ticket through kayak , JAL to Honolulu.Of course I went to JAL counter to check in, but the service lady told me I have to go to Hawaiian airlines. Cause the flight was share by JAL through Hawaiian. What a mess!"

Cons: "Almost everything on the in flight entertainment system cost money and the screen was not very responsive."

Pros: "Hawaiian air always makes you feel like you are already on the islands the first moment you step on the plane. All went smooth and as always on time"
Cons: "Limited entertainment on the upgraded comfort seat program"

Pros: "The crew were very pleasant"
Cons: "The flight was very smooth"

Pros: "Service, aircraft, food, complimentary glass of wine"

Pros: "They got us to our destination safely. Which , of course is the most important thing. Got us there on time as well. Did not use in flight entertainment so cannot rate."
Cons: "First class seats are miserably uncomfortable, barely wider than a coach seat. Only difference I Can tell is that it has more padding. Foot rest is unbelievably unfunctional. Food was good but no wine or refill of the other beverages was offered with the meal. Flight crew as polite, but wooden and unengaging. Baggage claim at destination was efficient. I only fly with this airline , and in first class, because I have sooooo many miles.. if that weren't the case I would try someone else. Who knows , maybe they would not be any better."

Pros: "Non stop flight, better leg room than most airlines"
Cons: "No freeentertainment to speak of"

Cons: "No free entertainment available on a 5.5 hr flight. Touch display for movies didn't work very well."

Pros: "Friendly smiles of the crew. The app didn't work because it boarded late so my electronic boarding pass wouldn't work."
Cons: "Boarding was late, which resulted in my election boarding pass didn't work and the gate. It was my first time using the so so I was worried they wouldn't let me on the flight. The app also wouldn't let me select email boarding pass after I viewed the electronic one. The app also would start over every time my screen rotated or my screen locked. I had to re-enter all my information again."

Pros: "Boarding was very smooth"
Cons: "The free entertainment is very poor"

Pros: "Same excellent service as previous flight."

Pros: "Moved up our flight."

Pros: "The short flight and quick service"

Pros: "Boarding was not announced per zone. Zone 1 and 2 were boarded and then 3-5 all at once creating a huge line. Rated 1 on food and entertainment as short duration of flight didn't include either of those."

Pros: "The crew were very professional. The food was delicious."

Pros: "The crew was knowledgable, professional and curtious to all on board."
Cons: "We left 45 min late."

Pros: "Flight attendents could not get up for the flight due to weather."

Pros: "I dropped my wallet just outside the terminal gate boarding the plane and a very handsome steward, introduced by his co-stewardesses as "Pretty Boy Brandon" was kind enough to find me to return my wallet. I appreciated all the kindness recieved by the entire staff at Hawaiian Airlines. Thank you for offering genuine customer service."

Pros: "The flight was very pleasant. Excellent customer service and the pilot did a great job of updating us with the flight schedule, tour guide swag, and the weather."
Cons: "No comment."

Pros: "Left my carry on in the overhead with about $800 in Christmas presents and was able to retrieve in after clearing international customs. Nice, friendly, kind, helpful!"

Pros: "Boarded on time, Fight attendants positive attitude."
Cons: "Did not take off on time. Landed 50 minutes late. Food (pasta dish) tasted like reheated TV dinner with pasta stuck together in one large reheated mess. Everything is a la carte. On a flight that was over six hours, each movie was 7.99. Two movies,two people, adds up. On Alaska Air, you rent a small entertainment unit (like an iPad) for one fee and watch several movies throughout the flight."

Pros: "The attendant who picked me up in a wheelchair was very attentive and stayed with me until we got my bags."
Cons: "Having to pick up my bag in Honolulu in order to fly back to the mainland was a hassle, especially because I was being assisted in a wheelchair."

Pros: "Compared to Alaska Air, Hawaiian was way better."

Pros: "The statistics of where we were and when to arrive on the screen. Flight crew was nice."
Cons: "The flight changed from Alaska to Hawaiian airlines in San Diego. They were in different terminals way to close in time to each other. We had to leave security and go back through tsa to get to the connecting flight and missed boarding. We got to the gate at 10:05 with a flight of 10:15. They knew we were coming but still have our seats away. They told us that they couldn't delay the flight and let us on the plane. We had to wait 24 hours for the next flight with no way to get anywhere and no hotel. We slept in the airport and had to go through security again just to get to our flight. Once we boarded and were seated the gangway moved away from the plane. We waited and then the gangway came back to the plane and 4 passengers were taken off the flight. How can they delay the flight to take people off but not to let us on the plane the previous day?! My mother was born in Hawaii and our family was going to get birth place where she lived and I missed that opportunity because they wouldn't let us board because it would delay the flight. It would have delayed a 6 hour fligh for 10 minutes. Our luggage made it on the flight but we didn't. I'm extremely disappointed in the way it was handled by the ticket counter agents."

Pros: "Ground crew was very helpful I give them a perfect 10 or a 5 ⭐️ Very accomodating and helpful."

Pros: "The seats are better than anything I've experienced in the cattle car, which doesn't make them great, and the leg room was OK (I'm 6"). I was pleased to find out they included a meal for free, as I hadn't bought anything to eat for the 5 1/2 hr flight. Overall a better than average flight, and it was on time."

Pros: "Crew was unbelievably helpful and kind. My grandmother had heart issues on our flight. They took excellent care of us, and checked on her often, even crew members not assigned to our area. Aside from that, various entertainment options, both free and paid. Meal was good and I still crave their trail mix!"

Pros: "Good schedule for snacks and lunch, staff really nice and efficient"

Pros: "Was a quick flight."
Cons: "Completely ruined my first day on vacation. I asked ahead about my bag being transferred between flights and it never was. It's been over 5 hours and still haven't gotten my luggage. Customers service was terrible and was up to me calling multiple times to get any response. Haven't been able to enjoy being outside because they have all my stuff and I am not a priority."

Pros: "Crew was very nice and quick"
Cons: "Food was disappointing, it was also cold in the cabin."

Pros: "I only gave you 1 star for entertainment because it was only a half hour flight and there was none provided. However, my flight from San Diego was fantastic. It was the best I have experienced on any airline, and I've flown many! Thank you to all for your great service!"
Cons: "Airports!"

Pros: "I like everything"
Cons: "Nothing"

Pros: "Complimentary food, wine with the meal, coffee/tea immediately. We were VERY pleased."
Cons: "Loved it all!!!"

Pros: "Easy and efficient"
Cons: "Plane was really dirty"

Pros: "Nothing"
Cons: "$200 change fee..."

Pros: "First class seating"
Cons: "How short the flight was. Wish I had more time to enjoy first class"

Pros: "I like having a meal with a free glass of wine."
Cons: "I didn't like having to pay for a blanket."

Pros: "The crew"
Cons: "Wasn't in the air long enough to not like anything"

Pros: "Friendly, welcoming crew."
Cons: "Not a thing."

Pros: "Friendly staff"
Cons: "Loud engines next to passenger cabin"

Pros: "flight attendants were great"
Cons: "gate agents were very unhelpful"

Cons: "The quality of the complimenty red wine was extremely poor quality"

Cons: "I didn't like the fact that I was made to feel uncomfortable checking in at the counter by the representative because I was flying by myself on my husbands orders. SATO didn't book the flight and I didn't have the right orders according to her. Then she asked where I lived and where I was coming from. Looking at everything in the computer like I was lying. Then on top of that I left my Hydro flask at the counter. No one called me to let me know I left or didn't attempt to return it to me. It was super cold on the flight. I know it's always cold in the flight but this was ridiculous and you walk around selling blankets like are you kidding right now. It should be courteous to give out blankets. You wouldn't have to sell them if wasn't -50* degrees in the plane."

Pros: "I lime the atention of the crew"
Cons: "There was a de lau of 1 hour be cause the logage havent been pack on board"

Cons: "The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle."

Pros: "Smooth and fast."
Cons: "Headphones should be free. Also some free food would be nice."

Pros: "It was an intern final destination and the boarding crew answered all my questions and put me at ease."
Cons: "Everything was perfect."

Cons: "The flight was more than 4 hours late making us miss our connections"

Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."

Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."

Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"

Cons: "Missed flight due to unnecessary delays"

Pros: "Crew was great"
Cons: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."

Pros: "Crew, exit row seat"
Cons: "Bathroom"

Pros: "Great flight"

Pros: "seating, food, service"

Cons: "Delayed 3 hours"

Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."

Pros: "Are usually fly international, and I really enjoy it. Flying domestic inside the US is bad because you never know when you will get flight delays, like we got. It wasn’t the fault of Delta, but it sucked."
Cons: "Small seeds, no food, the flight delay"

Pros: "Great crew on board!"

Pros: "on time"

Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."

Pros: "I like the fact that I was issued a credit for my flight. It was booked in error and had to be cancelled."
Cons: "I don't know how to use my credit."

Pros: "Good entertainment options, on-time departure and arrival."
Cons: "Had to stow backpack under seat due to full flight. How is this still the norm? Wi-fi not working."

Cons: "They charged $300 for 3 bags"

Pros: "Pilot flew flawless crew kind and helpful it was a full flight and impressed helpful passengers to get on board was."
Cons: "Disappointed airplane not equipped with free movies. I bought ear buds on return flight for that purpose"

Cons: "I forgot my wired ear phone so I purchased the earphone. I knew i shouldn't expected anything for $2 but really I couldn't hear anything at all to watch the movie. It's used to be free, now even paid the quality of the stuff is really suck."

Pros: "On time. Good customer service. Easy route, no hassles."
Cons: "N/A"

Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"

Pros: "More entertainment options were added. Thank you"
Cons: "It didn't fly fast enough. Jk. Not much to say"

Pros: "The short flight was fine. Crew was friendly."
Cons: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."

Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."

Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"

Pros: "What is the issue?"

Cons: "They delayed the takeoff because of catering, really over a half hour because you wanted to sell more sandwiches. So you make us late and the poor people who had connecting flight, it just does not make sense."

Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"

Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"

Cons: "The flight was over 20 minutes early"

Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."

Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."

Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."

Pros: "Boarding was quick and easy. Woot! For food on the SAN to JFK flight!"
Cons: "I hate that I booked and checked in early, but still had my seat assignment changed twice before boarding, and when I got to my seat, it was in front of the exit row, and my seat wouldn't recline. It was terribly uncomfortable"

Pros: "Service. Sweet attendant."

Pros: "Everything was excellent."
Cons: "Cant get used to cookies and drink service on long haul flight. Do not care for salable food choices so packed a sandwich."

Cons: "Extreme delays"

Cons: "no legroom in a first class and expensive seat"

Pros: "Very easy flight & process"

Pros: "Excellent crew"
Cons: "Leg room"

Pros: "Liked the entertainment option. I was able to watch most of a movie on the first flight, then pick up the end on the second. B737-900 ER is a nice plane"
Cons: "Boarding sequence seems inefficient"

Cons: "The plane temperature was too hot from boarding to landing"

Pros: "The crew, and boarding quickly"
Cons: "The flight was packed. It was hot as we boarded. The seat was tight and uncomfortable"

Pros: "Nice staff"
Cons: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"

Pros: "Good flight, on time, uneventful. The best kind"
Cons: "No free beer :)"

Pros: "We were given snacks and sandwiches for the delay."
Cons: "Paid for an upgrade but the seat was not what I had asked for. The agent said I would get a refund but I was not clear on how that works. Our plane experienced a mechanical issue. We were told after we boarded. Had to wait 1 1/2 hours in a stuffy hot plane. The bathrooms were very dirty and stinky. The bathroom door did not close properly. We finally deplaned and waited for a new plane. Got to Kona at 2:00am. The air temp was warm the entire flight. Had to endure a grumpy crew. Not the best flying experience. I know you can do better. Maybe look at how Hawaiian airlines does it and you might get some inspiration on how to improve."

Cons: "Aircraft was out of the 1970's. No USB or entertainment. Wi-fi was bust on the plane. Will avoid American next time when booking."

Pros: "By luck, I had a seat between myself and the other person in my row. It would have been tight, otherwise. Crew was friendly and polite."
Cons: "The seats on the flight were placed very close together - felt very constricting. Takeoff and landing were a bit rough."

Pros: "Really disappointed as my bags was not check thru.It was rechecked at London and British airway charged me for my baggage. I want to make sure that my way back to Oslo London London San Diego has no charge . It is an international flight and I am allowed 23kg one checked bag ."

Cons: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."

Cons: "delayed/not on time"

Cons: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."

Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."

Pros: "The flight was great--good food, good service, good entertainment, on time."
Cons: "They lost our luggage. Four people traveling together arrived in Phnom Penh, but our luggage didn't. It took almost 2 days to be reunited with our luggage."

Pros: "Take-off and landing were smooth."
Cons: "Was not able to track the progress of the flight on the monitors No entertainment Seats do not provide comfortable leg room"

Pros: "Friendly flight attendants and nice to kids"
Cons: "Being held inside the plane for a total of 5:30 hours before taking off. Even if there were several concurring factors, it it necessary to find a better procedure in order to avoid keeping passangers inside a plane with the prospect of taking off in the next half hour repeated every half hour! For the ones of us traveling with children it is even worse, and becomes a real nightmare."

Cons: "Poor customer service"

Pros: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Cons: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."

Pros: "On time departures and arrivals. This domestic first leg of the flight had fairly good leg room and seat width."

Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"

Cons: "Taking 2 shuttle buses to transfer from AA to PAL."

Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Cons: "Nothing"

Cons: "American dropped the ball when my 77 year old Mother was not met with a wheelchair. This is inexcusable! She was in tears and no one seemed to care! They were nice enough to let her change from a window to an aisle."

Pros: "First class was Super. Good food and nice service."
Cons: "No screens on a new plane"

Pros: "I liked the crew they were really helpful"
Cons: "The plane was to old I guess and it was a bit uncomfortable there was not enough space between passengers"

Pros: "Nothing"
Cons: "Hour late crew rude"

Pros: "Polite, friendly helpful staff. Plane left on time."
Cons: "There were no window or aisle seats available for free, so I had to pay for the extra cost seats."

Pros: "Seats are the most uncomfortable seats ever"

Pros: "Nothing"
Cons: "The customer service and the lack of assistance from the airline ground staff was horrible ."

Pros: "Seats reclined, beverage service."
Cons: "Wish movie would have been a better movie, not animated."

Pros: "Overall, I'm pleased with BA."
Cons: "This flight didn't have the individual TV screens."

Pros: "Flight was pretty much what you'd expect, pretty basic"
Cons: "For a 5 hour flight I woulda been nice to have more than just two cookies for a snack. Luckily I brought me own. Also there's no entertainment except for 1 magazine, so again, if you're flying American you better supply yourself with whatever you'll want before boarding"

Pros: "At 6' 2" I was surprised that, with the seat in front of me not reclined (and fortunately no one ever did), my knees actually had a bit of room and were not pressed into the seat back in front of me. That and the flight schedule went smoothly - everything was on time."
Cons: "Maybe a couple of other sandwich options might have gotten me to pay for one."

Cons: "Fat ads sitting next to me should have purchased 2 seats"

Pros: "Kayak did not refund or have an option to exchange my ticket for a later time in the year."
Cons: "My tickets were 415.00 and I wanted to change the dates and couldn't since I bought from a third party I had to pay an extra 400."

Pros: "Thank god for the classical music station channel 1. Flight going back was better in comfort, space and entertainment options. But still will choose airline more carefully the next time I fly."
Cons: "Plane was small and tight. Didn't have room for small duffle bag but accepted putting under my seat, even though I don't understand people trying to get on with two bags. Wifi not free in airport and didn't work. Wifi also not free on plane. Movie was nothing i wanted to see."

Pros: "The staff was friendly and helpful"
Cons: "There was a ton of turbulence"

Pros: "The flight was great. There was free in seat entertainment with tons of movies! The flight attendant gave me free fruit & cheese plate to go with my wine. Great service, easy fast boarding & the flight was early!"

Cons: "You need to add a not applicable choice to your list. I did not eat the snacks offered on the flight nor was there any entertainment that I could find."

Cons: "Flight was extremely cold and no blankets. Flight attendant was extremely rude when politely asked for one."

Pros: "every flight was on time and left promptly. hostesses were courteous and helpful"

Pros: "friendly crew members/ great intertainment"

Pros: "On time"
Cons: "Food. Cold breakfast sandwich. Really? Cold bacon and egg."

Cons: "This flight was good, but when I fly in July I pay extra for protection and extra for better seat. Flight was canceled and they put me on different plane, which make my day in San Diego very difficult, because I miss my meeting, I didn't get better seat ither,instead I got seat in front of toilet and for 3 hours have to listen door bunging and terrible smell. I never been compensate for canceling flight or extra seat price.Nobody care even apologize. I hope that was just unforchened incident and I still like your company and still flying with AA, but I was really disappointed. Sincerely Vera Vasiley."

Pros: "I arrived at Dusseldorf"
Cons: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"

Pros: "Nothing"
Cons: "Uncomfortable. No entertainment."

Cons: "900$ flight change"

Cons: "Waiting for copilot while sitting in a small warm plane for over 45 minutes...."

Pros: "Nice crew."
Cons: "We didn't take off on time so I was in anxiety about catching my next flight out of ORD."

Pros: "The flight was on time and boarding went smoothly."
Cons: "Didn't eat or watch the movie. There needs to be an n/a rating available for this review."

Cons: "Seats too close not enough leg room for tall people"

Pros: "Middle seat on a five hour flight + no Tv on the plane made for quite the uncomfortable experience."

Cons: "Flight was inexplicably late crew was lazy and mumbled directions seats were uncomfortable and cramped"

Cons: "Seats are so crowed that you can not move without touching the people next to you. My body was so cramped by the time I got to Chicago I could hardly move. Plus we were stranded on the runway which prevented us from leaving the plane for another hour. It was so hot and stuffy in there. This made for an even longer day because I had a 3 hour drive after getting to Chicago to my home"

Pros: "Always. Always. Always"
Cons: "The fact that going to and from New Orleans takes as much time as flying around the planet twice."

Pros: "Although my flight was delayed and I had to take 2 connecting flights to get home my baggage also made it home with me."
Cons: "Seats were uncomfortable. The flight was so loud, it was like driving down the highway with the windows down. AA automated messaging services called me to update me regarding my itinerary change when my 1st flight was delayed and provided wrong information which lead me to attempt to board an incorrect flight causing confusion and frustration."

Pros: "Crew always smiled"

Cons: "Free food was lacking for a 5 hr flight. Pretzels and a pack of cookies."

Pros: "Lots of leg room!"

Cons: "Naplaćene su mi torbe u San Diego po 58$ iako je to bilo uračunato u cenu pri kupovini karata !!! Za torbu od22kg(48),i torbu od15kg 116$! Nije korektno!!!! Brukaaa!!!Sramota!!Nikad više sa tom compani!! Never again!!!! Never!!!!"

Pros: "On time departure and arrival, smooth ride"
Cons: "Again 30 minute delay to get internet working. At least this time they communicated the issue."

Pros: "The flight was very good and no problems were encountered."
Cons: "Nothing to complain about."

Pros: "Short and sweet no problem"
Cons: "Nothing"

Pros: "It was quite average, nothing special.They severed some drinks and you get a bag of pretzels. The staff was very friendly and nice. It was only a 1 1/2 flight, so the only entertainment is magazines."
Cons: "The legroom was fine for me, but if you are about 6ft tall or over, you will feel a little cramped. Try to get an exit row seat if can."

Pros: "plane is new/crew was friendly"
Cons: "no legroom/food was horrible; worst ever on any flight I have taken to and from korea. Worst"

Pros: "professionalism"
Cons: "At boarding/check-inn there was inly one young women to handle the crowd of passengers boarding. She was over worked, but did real welll!!!"

Cons: "I had charged 300$ for my extra luggage this morning at the checking ....it never happened to me before usually I paid 100$ but never that much... I will never ever flight with United again for sure."

Pros: "Everything was perfect."

Pros: "I am lucky to check-in earlier with United, staffs at counter is very nice and courtesy, he was able to book an earlier flight so I could catch up on time with my scheduled flight to China, I was boarding the United 9:45 but its departure was roughly around 11:15 am"
Cons: "Flight delay that could affect my international flight connection Which I had only 1:05 between flight"

Cons: "Made me take off sweater out of my bag cause my bag was 0.5 lbs over weight."

Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."

Cons: "United and SAS are really separate and hard to manage reservation. Seats changed from what I purchased and it was uncomfortable. I don't think I will do a mixed airline flight again even though they quote them as a Star Aliance. Also, flying through Chicago ORD is not great. The international terminal is completely separate so you have to take a train, pour out water, enter security (and they don't have a TSA Pre). All around uggh."

Pros: "This reflects first leg flight from San Fran to Chicago."
Cons: "Cramped and uncomfortable"

Cons: "they canceled the flight and put us on american airlines wich was terrible"

Cons: "Flight was delayed until the next morning because of weather"

Pros: "Bad weather caused my flights to be re-routed, but United did wonderful in arranging for an similar arrival time to my final destination. I am very grateful for that. I can't judge the airline on something they have no control over."
Cons: "The bad weather that caused my flights to be re-routed!"

Cons: "Boarding personnel was short and rude in some instances. Condescending comments were made when passengers were not forming lines to their liking."

Pros: "The Stroopwaffle"
Cons: "The hour delay"

Pros: "We arrived safely on time."
Cons: "Bathroom is too small. Announcements were anxiety inducing. Sick people on the airplane spreading germs."

Cons: "Don't like being squeezed in, but it is what it is"

Pros: "Crew were nice and flight was on time."
Cons: "I didn't know i needed an app before i will be able to enjoy entertainment on board, so i had to pay for internet to be able to download the app to be able to watch movie. PA system wasn't gud."

Pros: "Both flights were great! They left on time, the one from San Diego left earlier than scheduled. Kayak was most informative with flight info and upon arrival, indicating the bagage claim number via email!"
Cons: "N.A. Everything was great."

Cons: "There is nothing more disappointing than having your flight delayed after a long week when all you want to do is get home to be with family."

Pros: "Seats were comfy, and the snack (caramel-filled waffle cookie) was a nice little treat."
Cons: "I didn't know to download the United entertainment app in advance. Once I found out at boarding, it was too late."

Pros: "Every time the winds shift south they get delayed or cancel flights to smaller airports."
Cons: "Multiple gate shifts, lack of communication with customer. Blaming flight cancellation on weather at destination when that wasn't the case at all. Geez don't lie it's not necessary! Had to take flight to Portland extra two hours of ground travel. No reimbursement. Weather issue you can't blame us. Funny the 737 had no issues departing SFO to PDX."

Pros: "I was well accomendated after a seating problem"

Pros: "I like the complementary soda. The boarding groups system is smart."
Cons: "I don't care for the wifi options. Loud children."

Pros: "Friendly and courteous crew"
Cons: "None"

Pros: "Even with rough weather the flight was comfortable and only delayed 20 minutes. The flight crew kept us well informed."
Cons: "No complaints. I did ask for a seat belt extender and never received it but managed to keep it buckled although it was a tight squeeze."

Cons: "Crumbs, fruit peels, and other debris all over the seating area in my row. Seemed like united was more concerned about getting plane back in the air than creating a sanitized and comfortable experience for the next passenger. Simply disgusting conditions to spend 4.5 hours of your life."

Pros: "Clean! Comfortable seats. Crew friendly and helpful."
Cons: "Movie choices limited, but even worse was that most of the machines were not working properly (could not read credit card info - so useless!!). And when they did the earphone connection was so poor you could only rarely understand what was being said. Very discouraging for a 5-6 hour flight!!! Fortunately the flight was only half full so I eventually found a monitor that would take my credit card ( after upsetting many folks, including myself, with all the moves ). My ears were mush trying to hear something that made sense ( work fine with my iPod). In the end the stewardess admitted the system was poor and they would be replacing it with a new service. At least then I stopped being frustrated with United. Wish I knew the system name and manufacturer so I could berate them for an inferior product. So sick of this in US. Products that are designed to fail after use - or not built to withstand the use they will be getting."

Pros: "I loved the free WIFI!!!!!! I had the United App and it allowed me to watch Avatar on the long journey to Hawaii. I think United needs to make that more known to the public for a huge advantage over all other airlines. The crew was also extremely helpful and kind."

Pros: "Great seat"

Pros: "Window seats on both flights saved me on my overnight flight. Thanks Kayak!"
Cons: "The second flight had a pretty old plane with smaller seats."

Pros: "Smooth flight"
Cons: "Middle seat"

Pros: "no snacks unless you pay"
Cons: "seats are too tight"

Cons: "No entertainment at all, poor food, handwritten menus, no access to lounge despite being in First class, nothing to drink or eat until an hour after takeoff. Meal when it eventually came was worst I've ever had in First or Business, and worse than many I've had in Economy."

Pros: "That United got me to where I wanted to go."
Cons: "That airline companies are so strict about making changes & the cost involved. I couldn't believe the price to change a date on a return flight. I went to Alaska airlines & bought a one way ticket for $30 less than the price of the change. Better times & schedules too. I was at one time a premier flyer almost a 1K status flyer with United. Now, I don't even bother. United Airlines Suck!!!!!"

Pros: "This leg of the trip was fine, on time and they provided blankets! Satisfied, but the mobile version of this rating site does not allow me to change the rating to higher."

Pros: "Kyak Notified me every step of the way basically dummy proofed my flight don't know if other sites do this as well but got gate change notifications and all changes!!"

Cons: "Seat was very uncomfortable. The video screen could not be turned off and kept waking me up, bad on an overnight flight."

Cons: "The flight seemed very unorganized. Once we had to make a random refuel in Canada I knew something was up besides the bad weather excuse they gave. The crew didn't seem to be able to pass any information along and gave either misleading info if any at all. There was no food or snacks given with it being a 5 hour flight to a 7 hr flight with the mishap to get more fuel."

Pros: "That I got bumped to first class on my flight the next day."
Cons: "I had a 47 minute layover scheduled. I had an hour delay on my first flight and they didn't hold anyone's connecting flight, which ended up being the last flights out for the night. By the time we got hotel vouchers, our bags and a shuttle to the hotel there was less than 4 hours to actually sleep. If I had known how slow the process was I would have opted to sleep in the airport so I got more than 3 hours of sleep."

Pros: "I arrived alive."
Cons: "United Airlines has one job, to move people from one location to the next. I'm concerned that United thinks it's in the data transfer business or the package hauling business or some kind of "gotcha' Internet business. There were never enough people at United to help me with my problem. Those real human employees that I found were mostly overworked, over regimented and procedure focused."

Pros: "Friendly stewardist"
Cons: "My flight was delayed for close to four hours. Staff at the airport did not keep us updated about the flight changes. Nothing was offered to passengers as compensation for our missed family activities, wasted time away from out loved ones, etc. This is my first time flighting with United Airlines and I did not have a good experience."

Pros: "That being said, I liked that they has Moscow Mules for purchase. The gate agent was very kind & helped check my husbands bag as the overhead bin space was full. The crew was fine."
Cons: "My first beef with United is that I needed to change my flight 36 hours after purchasing it & wanted a 200.00 change fee for a 79.00 flight, it was more cost effective to purchase a new ticket to with another airline than change my ticket. Silly really."

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