Daily cleaning, installation of cabin HEPA filters
|October||Best time to beat the crowds with an average 17% drop in price.|
|December||Most popular time to fly with an average 35% increase in price.|
Average price round-trip
|$1,262||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
South Africa has restarted commercial flights into the country. Travelers must present a valid medical certificate with a negative COVID-19 PCR test result, must provide proof of accommodation and are subject to medical screening upon arrival. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 26h 51m.
In the past 3 days, the cheapest one-way tickets were found on Lufthansa ($885) and Multiple Airlines ($898), and the lowest round-trip tickets have been found on British Airways ($908) and Multiple Airlines ($943).
When flying out of San Diego you will be using San Diego, often referred to as San Diego Airport. You will be landing at Johannesburg OR Tambo, also known as Johannesburg Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Diego to Johannesburg.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Johannesburg from San Diego is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Johannesburg with an airline and back to San Diego with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Johannesburg from San Diego up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "seat comfort"
Pros: "The crew was very nice. Seats were pretty comfy."
Cons: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Pros: "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Cons: "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"
Cons: "Everything was great"
Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."
Pros: "האוכל והשירות מצוינים והטייסים מצוינים"
Cons: "מקום ישיבה צפוף מידי"
Cons: "I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back."
Pros: "See above."
Cons: "Hard to see monitor for films and to hear through earpiece."
Pros: "Overall everything was great"
Cons: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"
Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."
Pros: "I was flying business class so staff, food, etc was excellent"
Cons: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Pros: "Proper business service all the way."
Cons: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Pros: "The food wasn’t bad"
Cons: "Business seats suck"
Pros: "The flight attendants were professional and helpful."
Cons: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."
Pros: "Clear, relatively comfortable plane. Free ski bag."
Cons: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Pros: "I love Swiss Airlines, would definitely book with them in the future"
Pros: "Crew was great. This flight is what I would expect from Swiss."
Cons: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."
Cons: "30 mins late both ways"
Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Cons: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."
Pros: "The plane was very clean the seats were neat and everyone was very friendly."
Cons: "No seat entertainment."
Cons: "My seat did not recline and my tv did not work"
Pros: "It was a good short flight, with good service"
Cons: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"
Cons: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"
Pros: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."
Pros: "Crew and people were fabulous!"
Cons: "LONG lines at check in. Almost missed flight even being there 90 mins early."
Cons: "Slight delay."
Pros: "Crew; polite helpful and professional."
Cons: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"
Cons: "The security check point was frustrating. I was detained for :20 regarding my sealed duty free purchase.... Will not shop duty free again on a two-leg itinerary."
Pros: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Cons: "unable to choose seat without paying extra."
Cons: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."
Cons: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Pros: "The seat, the airport, the service"
Cons: "The tight connection"
Pros: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"
Pros: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Cons: "gate number on ticket was different from where plane left from. Almost missed my flight."
Pros: "Great customer service."
Cons: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Pros: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Cons: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"
Cons: "Didn't find anything."
Pros: "Went great, no complains"
Cons: "HOT turkey sandwich"
Pros: "The crew was excellent."
Cons: "The seats are too close to each other. \"
Pros: "Friendly crew. Good food and entertainment. Comfortable seats."
Pros: "Easy and comfortable. Service was good and with a smile. The planes were clean and arrived on time for my connection."
Cons: "The WC was so small I could barely even stand in it."
Cons: "The most racist and unfriendly and uncivilized people ever."
Pros: "Smooth and easy flight"
Cons: "Food and drinks served late"
Cons: "I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end."
Cons: "Food and seats"
Cons: "Better time management."
Pros: "Crew was amazing."
Cons: "Nothing everything was great!"
Pros: "It was really nice having the bassinet for our little one."
Cons: "My wife encountered a rude attendant after simply getting up and asking for water."
Pros: "Very nice new clean airplane (beautiful), excellent crew"
Cons: "Lufthansa may consider reworking the boarding area"
Pros: "Everything, I love Lufthansa"
Cons: "No complaints. Good vegan food."
Pros: "Standard flight and comfort."
Cons: "Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was."
Cons: "No WiFi, seats had no cushion"
Cons: "The flight was 3 hours late"
Pros: "On time. Enough leg room even in economy. Staff nice. Good selection of movies. Food was actually tasty"
Cons: "Food quality"
Pros: "Good customer service"
Cons: "Seat was not comfortable and food was not great"
Pros: "The service was outstanding!"
Cons: "Someone stole my phone charger :("
Pros: "Air Canada is a great airline too"
Pros: "Crew was hospitable and flight was clean."
Cons: "We paid extra to have a bassinet as we were traveling with a baby. The entire row (a family) behind us was very sick, coughing, sneezing, and blowing their noses the whole flight. As we were concerned for our daughters health, we asked the flight attendants if we could lmove to the bulkhead that was open at the front of the plane. They wanted to charge us $500 EACH to move, even though the seats were open. One of the flight attendants even commented how terrible it was for our baby to have a row of sick people behind us, yet they refused to move us. Fast forward, our daughter ended up getting sick during our trip to Florence, and now my husband is sick. As such, we’ve had to miss out on things during our vacation. It would not have been difficult to move us to empty seats in the front of the plane, so we could use the bassinet we paid for. This small gesture would have made our flight and our trip much better."
Pros: "Boarding was fast. Lots of bathrooms."
Cons: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"
Pros: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."
Cons: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."
Pros: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Cons: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."
Cons: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."
Pros: "Seating, cleanliness, crew courteousy, entertainment."
Cons: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."
Cons: "The food was a bit over cooked and dry but overall excellent service."
Pros: "On time-well organized!"
Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"
Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"
Cons: "Leg room was less"
Cons: "LATE!! This is rediculous for a flight company not to be able to board on time so I miss my connection and get stuck for 6 hours"
Cons: "The customer service was horrendous...hated the entire experience"
Pros: "The crew was super friendly and caring. The food was great. Very enjoyable trip!!"
Cons: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."
Pros: "The in flight entertainment was good and the crew was very nice, my flight was early and the boarding was very efficient. The meal was simple but good and warm. The plane was very new and clean."
Cons: "The seats could've been wider with more leg room, I ended up slightly squished for my flight which was from Boston to Munich"
Cons: "The on board entertainment sucks you need to upgrade"
Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."
Cons: "Not a thing"
Pros: "Everything!!!! The staff was so friendly and helpful. I trsvel to Germany twice a year and fly Air Berlin. No longer!! Lufthansa was them beat hands down."
Cons: "I expected to see s German food on s German airplane. Dissapointing."
Cons: "It was delayed by 9.5 hours!!!!!"
Cons: "All was good. They should keep up the good service"
Pros: "leg room"
Pros: "Food was solid. It was nice to have two meals on the flight. Flight attendants were all great."
Cons: "Outside of mealtimes, ordering drinks throughout the flight was more difficult than other airlines. I'd also like to see more movie options. Boarding lines were sloppy and unorganized."
Pros: "The boarding process was very orderly. The flight attendants were very polite and very competent."
Cons: "There was nothing I didn't like."
Pros: "Long flight. Loved that we had two wonderful meals, hot cloth enough water and other services. If I fly overseas I will always choose this airline. It was wonderful."
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "Information on arrival time was not correct"
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Cons: "lost baggage"
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Cons: "Our lougage did not arrive"
Cons: "Still waiting to board after missing this connection had to be booked on another airline"
Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Cons: "Flight departed 35 minutes late"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Cons: "old plane, tight and uncomfortable"
Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Cons: "OLD plane without comfort or entertainment"
Pros: "Eveything is well arranged"
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."
Cons: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"
Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."
Pros: "Food was fair"
Cons: "Seats too narrow .."
Pros: "overall I like the flight"
Cons: "Inflight was bad,technical issues very often"
Pros: "The crew were courteous"
Cons: "The flight was delayed leaving NYC (through no fault of SAA) and a lot of us were missing connections . There was no information provided to us on the plane on what to do once we disembarked (even if we were supposed to connect to another SAA flight). As a result, I spent (6!) hours at the airport in Jo-burg trying to locate my bag (my “Health” app clocked 3.5 from wasting all over the airport. While doing this, I was also hungry and thirsty. Food on the flight was inedible. As an example, for dinner I got cold orzo “salad” (meaning cold orzo with a couple of flecks of green bell pepper”, the main was pasta (again?!) with some red sauce; there was also a freezing cold bun and a cold cobbler of some sort. Breakfast was equally bad"
Pros: "the staff was very friendly."
Cons: "it seemed to be a bit disorganized before boarding. there didn’t seem to be a good system in place"
Pros: "Great flight great service good food"
Cons: "Good day. My wife and I were supposed to board on the above flight from Maputo to Johannesburg at 11:30am. For some odd reason the flight wad delayed and the plane only departef at 03:15pm. We had a connection flight from Johannesburg to Luanda (DT578 TAAG Angolan Airlines) wich we nearly missed. My luggage didn't arrive in Luanda. So far nothing wrong. Delays are normal. The major problem was the ground crew in Maputo who didn't provide proper information on time. Furthermore after landing in JHB no protection to late passengers in transit was provided. When disembarking I approached a lady at the bottom of the stairs and she didn't have our names on the list so we were on our own trying to find our way through the endless cue at the transfers counter. We made it but I'm sure Hussein Bolt would have lost a race against us. Shame SAA!!! This was the last airline in Africa I would expect a such unprofessional treatment. My ETKT number is 1187098323350. My name is Fernando Macedo and my wife's is Elsa Amaral. My cell number is +258843125748. Sincerely Fernando Macedo"
Pros: "The crew was generally very nice"
Cons: "The roll they served before breakfast was stale My tv screen was acting up until they rebooted the system There was no soap in the toilet Overall the planes are old"
Pros: "Really enjoyed the friendliness and humour of the cabin attendants. They even managed to relax passengers during a particularly bumpy patch by pretending to be anxious, when they clearly weren’t!!"
Cons: "All the passengers descended the escalator to the exit door, but then had to crowd together at the base of the escalator before being permitted to leave the terminus to walk to the aircraft. This could be dangerous if too many people have to get down the escalator and need to find a space to stand"
Pros: "On time. Nice plane"
Pros: "I loved the prompt arrival and departure! The airline was good about that."
Cons: "I didn’t like no time having WiFi or power outlets for 15 hours."
Pros: "Airplane, crew and flight were great."
Cons: "Hoedspruit airfield is very rudimentary and had no air conditioning"
Pros: "Crew was fine as usual. People are always welcoming and accommodating."
Cons: "I'm going to sound like the old joke, "The food here isn't what it used to be." "And neither are the portions!" It's a long-haul flight, though, so there ought to be more snacks and variety. I was in the front third of the economy cabin, and by the time they reached me they'd run out of 2 of the 3 choices, and the remaining one, a beef goulash, was probably 2 ounces of meat, plus fake mashed potatoes and frozen vegetables cooked to the usual imperfection. Another container had a side of orzo, probably 1.5 ounces, and there was a snack-sized Snickers. That was it until breakfast about 12 hours later on a flight that took off at 10:40 am local time."
Pros: "Overall good experience but nothing special"
Cons: "Food was subpar"
Cons: "Webjet, after 3 failed booking attempts Webjets booking resulted in them booking me as “Josh” vs “Joshua” and South African Airlines wouldn’t allow me to check in. After webjet refused to fix the issue claiming it would take a week to fix, South African airlines forced me to pay $2,700 to repurchase the same ticket in order to board the flight."
Pros: "Hospitality wz good Cleanliness inside"
Cons: "All was ok"
Pros: "Efficient flight."
Cons: "Bag drop off staff are unfocused with a couldn't-care-less attitude. Cabin crew hardly have a personable disposition - cold and utilitarian: not a smile or a nod!!"
Pros: "arrived on time"
Cons: "one of the bathrooms had no water. there were no warning signs not to use it. instead of assisting, the air hostesses just told me to find another bathroom, so I had to run around the plane with soad all over the plane. in general the air hostesses were rude, the area where they were resting was dirty with paper lying all over the floor. the aircraft is really basic and old."
Pros: "The flight was great, no problem."
Cons: "Flight was very comfortable and the staff was courteous."
Pros: "Landing in Joberg and getting off plane."
Cons: "Initial contact with flight attendent giving drinks was somewhat less than polite and did not improve notably over flight. She said she didn't have hot drinks, didn't have white wine and failed to offer choice of red wine but gave the shorter bottle when asked a second time. There was no ice either. This sounds rather petty on my part and I apologize for such. The real issue is I had a dickens of a time coaxing her to smile. Secondly. there was no video function beyond flight path for the entire flight. I live in a village in Zambezi and truly enjoy watching media on flights as I don't see much at home in Kanono and haven't figured out computer very well. The crew said they would reboot (?) the program but that didn't happen. There was no apology for contracted feature not being available, I sure wish I could have watched movies as I am not able to sleep in general."
Pros: "No delays (although last minute gate change was a bit annoying)"
Cons: "Meal options ran out quickly even though I was somewhat seated towards the front. They should keep a record of popularity of food options and stock accordingly, in order to prevent running out so quickly."
Pros: "Crew members were great! Food was top and great wine list to accompany that."
Cons: "Very limited choice on series as well as the movies are outdated. Also the size of the toilets it is a little cubicle where people can barely wash themselves properly in such a long flight. For such a long leg the seats should be more comfortable at the Business class"
Pros: "Priority boarding went reasonably well. We left almost on time,"
Cons: "The layout of the business class section was very basic, as was the quality of food served."
Pros: "Boarding and depature from South Africa was good. The staff and crew were proffessional and were on time"
Cons: "There was no information about the need for a yellow fever card on our departure from south africa. The boarding and departure from Nigeria was delayed due to a system been offline. this led to connecting flights been missed. This is not the first time this has happened on the Nigerian end and this needs to be addressed. SAA staff and crew are known to be proffessional and on time but the ground staff and crew in Nigeria are nothing but incompetent. This needs to be addressed."
Cons: "I was told I had to book my guitar into special luggage and was charged 50 pounds. I was told it would be waiting for me in JHB at the airplane door. In JHB I was told it would come out of the luggage rack where it was transported by pushcart and despotism upside down on a conveyer belt - certainly not what t[he card I was given said. SAA told me "sometimes rules have to be changed for security reasons." Which was clearly nonsense. This I the first time I have flown SAA in many years and the first time I have booked by guitar - I do around 60 flights per year in many countries. I will never fly SAA again"
Pros: "The service was excellent"
Cons: "The food was poor - relevant to other SAA flights. The boarding was ok, but take off was delayed by 2 hours."
Pros: "Enjoyed the fish served for lunch. Flight was perfect, thanks SAA!"
Pros: "The Asian vegetarian meal was pretty good, for plane food."
Cons: "The crew was dismissive and rude and toward myself and my travel companion. At one point we compared the same crew member's behavior toward a business class passenger and it is evident the crew member did not think economy passengers worthy of minimal courtesy and respect. Someone had thrown up on the plane in a seat near us early on the flight and there was a terrible smell on account of the passenger not disposing of her air sickness bag. When we asked the crew for help in kindly reminding passengers to dispose of their airsickness bags, if used, they were very dismissive rather than helpful."
Pros: "The crew was pretty good and tried to help, but could not fix the entertainment system and gave up on it after one hour into the 13 hour flight."
Cons: "The entertainment system for my entire row did not work for my 13.5 hour flight even after resetting it multiple times."
Pros: "I had an upgrade on one of the trips (Bogota- Sao Paulo) Avianca service was good"
Cons: "South African airways airplane could be cleaner"
Pros: "I've had nothing but good experiences with SAA. The crew members are charming and cheerful. The food is plentiful and very good--for economy class airline food. The leg room is fine--and I have long legs."
Cons: "This was a flight that just had overhead screens for entertainment."
Pros: "South African Airways was one of the best airlines I've ever been on! The crew was exceptional and very friendly. They fed us so much food and there were so many options for diet restrictions, which my vegan travel partner very much appreciated. Our 15+ hour flight wasnt bad at all. Very pleased!"
Cons: "Same plane as the previous flight, so the same comment holds true: "My seat cushion had very little padding which after a few hours became conspicuously apparent. I think they need new seats on those planes, or perhaps just some reupholstering.""
Pros: "I was traveling a few weeks after having surgery on my knee. The airline staff, both in air and on the ground, were very kind and accommodating to make the trip as comfortable as possible for me."
Pros: "Plane boarded and left on time, smooth flight, friendly attendants."
Cons: "When we arrived in Joburg, the jetway we pulled up to was broken, so the whole plane unloaded down the back staircase, and then immediately back up a staircase to the jetway,"
Pros: "This flight from Johannesburg to Washington - return - is a 17 hour flight with the middle hour on the ground in Dakar for refueling. We have flown this flight many times complete and also halfway. Some get on or off in Dakar - which makes it difficult for everyone as seating arrangements and cleaning are adjusted before the second leg of the journey. Overall the staff did a good job of taking care of things as necessary."
Cons: "The pilot could have made more adjustments for turbulence throughout the flight. Both the visual entertainment and the audio options were quite limited and not much on either that suited my tastes. Surely a much greater range and option on both could be made available."
Pros: "Seats were comfortable, snack was good. No complaints."
Pros: "Entertainment on Etihad is incomparable."
Cons: "Boarding in Abu Dhabi is a hassle due to construction at airport. Not the fault of airline. Seats did not provide much space or comfort, especially for an 8 hour flight."
Pros: "The personal at the airport was very helpful."
Cons: "The crew was not very nice. It seemed like they were bothered when we ask for something."
Pros: "Seats were comfortable Boarding was smooth"
Cons: "No internet Ran out of vegetarian options"
Pros: "Good was good Staff friendly"
Cons: "Hard seats No wifi was available Movie selection was good but limited"
Pros: "A truly professional service"
Cons: "The food could be improved"
Pros: "I'm grateful I wa traveling with a colleague..."
Cons: "Bathrooms were disgusting and the crew ( except one gentleman) were uninthused , lazy and flat out rude - not one of them cracked a smile. requesting snacks or beverages was challenging- it was either ignored or implied that it was a total bother for them to do their job. Complete lack of hospitality. One flight attendant specifically , J. Cambell , hollered at me as I was walking out the bathroom and told me to clean up after myself?!? She spoke to me like an angry , as if I was the one responsible for the clogged sinks, urination all over the seat and floor and leaving tissue and paper towels everywhere . I did not do any of those things . Regardless, the trash bin was already overflowing because none of the bathrooms were ever cleaned properly and restocked the entirety of the flight. I will proceed with filing a complaint with SA airlines as well. I have traveled all over and NEVER had such an experience . Regards Claudia Clyde"
Pros: "Service and everything was fine"
Cons: "The entertainment options were really limited, and no wifi for any of the flight. Seats were really compact and couldn't store backpack under the seat in front of me."
Pros: "The stewards and hostesses were very friendly and service oriented."
Pros: "Getting off the airplane."
Cons: "The staffs bad attitude. Their abrupt mannerism, and total unwillingness to assist passengers. The food was possibly the worst I have ever experienced on a flight. The in-flight movies were so old, I cannot understand why they even bothered to show them. I will go out of my way to never fly SAA again."
Cons: "Good service on 45 minute flight."
Pros: "Comfortable and pleasant flight."
Cons: "Flight was delayed. Little variety with food. Croissant with meat was served at lunch time."
Pros: "Food was good"
Cons: "Entertainment system faulty; crew did not remove empty cans etc as promised; woken up twice by a jacket falling down from overhead after one of the crew members removed their carry on baggage. Further, they did not close the overhead compartment and I/ another passenger was forced to close it."
Cons: "I did not like that I was charged for my second luggage. Was informed that international flights you get 2 bags free."
Pros: "No and no."
Cons: "Very crowded in.club class. Way lower standard for business class as compared to the other airlines."
Cons: "4 hs delay"
Cons: "old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't."
Cons: "I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her."
Pros: "Leg room fantastic"
Pros: "The crew were very attentive and there was a large variety of in-flight entertainment."
Cons: "I am not a heavy set guy but the seats were unreasonably close to each other, this meant that when you eat a meal your elbows push into your sides making it hard to bring food to your mouth."
Cons: "Direct flights to and from South Africa to USA not via Middle East"
Cons: "Very narrow seats"
Pros: "The crew, the food and the smooth journey."
Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."
Cons: "Delayed, twice!"
Pros: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Cons: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"
Pros: "BA in South Africa run a clean efficient airline. Planes are new crew well trained and food is good."
Cons: "Preseating totally random no matter your status. Booked state of my choice well in advance and was presented at the back of the plane on check-in"
Pros: "It was an uneventful flight."
Cons: "My seat didn’t seem to go back as much as the seat next to me. That made sleeping a bit harder."
Pros: "Staff was pleasant and helpful"
Pros: "I liked the seats that I got. Staff were friendly and it was a comfortable flight overall."
Cons: "There wasn't enough drinks (water etc) coming around after meals."
Pros: "Flight crew was great."
Pros: "Quick and efficient boarding."
Cons: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."
Pros: "BA moved me on to the Kulula flight without any fuss and gave me a meal voucher."
Cons: "I got to the airport to find that my 19:15 flight had been delayed to 22:15. I hadn't received any notification from BA and still do not know the reason for the delay. The only other option available was for BA to put us on the 20:20 Kulula flight to Lanseria and then shuttle us from Lanseria to OR Tambo. It really is not pleasant to get back home so late on a week night and not even be given any warning or any reason for the huge delay."
Pros: "The staff was great, friendly, helpful and professional."
Cons: "I thought the food lacked imagination, was skimpy and too hot. I burned my mouth several times. I really do not like having to pay for a booked seat. I have special needs at my age and so booking early is how I typically make sure I can access the bathrooms easily without climbing over sleeping passengers. I picked flight for the price, but in the end I should have stuck with Delta, KLM and Air France and got the extra miles as with seat bookings and only one bag allowance, what I ended up paying did not make it worth it. Oh well, live and learn. Seats were tight, anyone bigger than me would have really struggled."
Cons: "Piotr customer service with 2 hrs golfing periods to rescheduled changed flights Vegiterian meals ordered never came through They re touted me through an surliness wgrre I had to get my lugauge in London then check back in to my next flight to Malta."
Pros: "Comfortable seats Great raspberries and blueberries. Delicious."
Pros: "All the normal stuff of flying domestic."
Cons: "The way that my brand new suitcase was damaged on the flight and BA just said that handles are excluded from bag damage. Thus, they can do what ever they want with your bag's handles, manhandle it and not take any responsibility. My suitcase was clearly damaged by the way it was handled since i booked it in till i received it again and they just said sorry...there is nothing we can do for you!!! Now that is is poor customer service."
Pros: "I have physical limitations and required assistance stowing overhead luggage and help getting out of seat. Crew were terrific. Wheelchair assistance also great. Travels on my own."
Pros: "Upgrades at the gate. $450 for premium economy and $999 for Business."
Cons: "Too many follow ups No response and same updates when u check for one"
Pros: "Flight was on time,actually ahead of time."
Cons: "Aircon was not efficient. Very hot in the plane."
Cons: "Seats are too narrow."
Pros: "The space on the A380 is nice, comfortable seats, and the crew was very considerate"
Cons: "No between meals drinks (like water, etc.) or snacks left out on this 11 hour flight. The seats are still a bit close together... for the comfort of a long legged man behind me, I was not really able to recline my chair at all."
Pros: "Smaller plane, Embraer, but relatively comfortable seats. Friendly personnel."
Pros: "Aside from the typically narrow seats, the service included all the hallmarks of higher-tier service, such as hot towels, cloth napkins, a good meal, and so on. The crew was attentive, as well."
Cons: "The airplane was really old. The screens wouldn't start for a really long time. Very, very few options for movies and the screen and sound had terrible quality. Food was not really good."
Pros: "Staff was extremely friendly"
Cons: "Seats were too close and comfort was hard for the long flights. I wish premium economy was better explained to one world partners prior to booking so there would be access to better seats."
Cons: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."
Pros: "Strong tailwind brought us in 30mins ahead of schedule."
Cons: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."
Cons: "Took forever to serve cold drinks and food. Said we were going to have a short flight due to tail wind so they would not serve hot drinks. Mean while we landed at the expected time of arrival."
Pros: "The plane ride was excellent and boarding , ... was great. The class is not too crowded."
Cons: "The 8 seats per row in business class is very crowded and the practicality of it is far from optimal. The food is not much of a culinary experience"
Cons: "arrive the air craft. By buses"
Pros: "Great food. Ground staff were very accommodating."
Cons: "Flight crew attitude. Cramped seating."
Pros: "Everything was good after we finally left."
Cons: "Due to mechanical issues, flight was canceled. Missed a day of our honeymoon as a result. Compensation offered as a result was unsatisfactory."
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "Gold muffin."
Cons: "Lots of turbulence so only business class got drinks does not make sense how is it that turbulence only stops economic people from getting drinks."
Pros: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."
Pros: "Especially a flight attendant...he was in the back of the plane, unfortunately I can't remember his name, he was so very nice , attentive to our needs and wants...what a difference it can make to have staff like him.And in general ell staff staff on board were very courteous and friendly...they were there not just to work, but to be kind and very pleasant."
Cons: "Hummmm I don't know. Liked everything!"
Pros: "Boarding was quick and efficient and the crew was friendly and very helpful. The one flight was on time, but the other can be excused because of a technical fault on the plain. Safety is priority #1 so although a 3 hour delay was not nice, i'd rather be safe than sorry!"
Cons: "The food was absolutely appalling on both flights... We received a cheese snack. It was an old sesame seed bun ,with a very thin, small slice of cheese which you could hardly taste on it. With that they placed cucumber, that does not add to the taste of the dish, but only makes the bread soggy. There is also a piece of lettuce on that is past its crunchy freshness it is supposed to have. The last ingredient is sun-dried tomato that was the only ray of light for a poor effort of a snack by BA. I can truly say that during the past year BA's in flight food service on local flights, are on a downward spiral and almost in the dumps."
Pros: "very comfortable seats and crew was nice"
Cons: "it was an overnight flight so people wanted to sleep. took the crew till like forever to finally turn off or dim the lights..but soon after, people opened their window and sun was coming it. not sure what these idiots tried to see outside as there was nothing. sun made it hard to sleep because it was way too bright. other airlines make sure that windows are closed during overnight flights to ensure everybody will have a good sleep instead of getting woken up by the sunlight in their eyes. wish british airways would do the same. everything else was good, excellent service too"
Cons: "No air flow, very stuffy and cramped. When people recline seats it makes it even worse but everyone reclines on a 10 hour red eye."
Cons: "Old, hot, electronics not working well. Needed resets and seat changes"
Cons: "The crew serving our area were terrible. Don was very rude to my elderly mother. There was a female attendant with long blond hair who was rude to another woman who was making a kindly statement. I would not choose American Airlines again given another choice."
Airlines flying from San Diego to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights