window seat in back didn't have window
The boarding was very organised and the crew very friendly. The snacks that they offer is great too
New plane with knight entertainment screens at all seats!
Delayed, bit crew was friendly and efficient!
The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating.
Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year.
Check in was terrible. The kiosks were not working and there was NO staff available to instruction or to ask questions. The check-in and bag drop off lines elevate terrible. I believe a big problem is they only allow one bag including carry-on and there were no signs indicating this!
Such a comfortable flight. No complaints at all.
I wish I could give food 6 stars! Best airline food ever! They partner with delta for USA domestic flights, if outshine delta in every way!
I spilled water on myself, but that was my fault. Ha!
Everything worked out beautifully even after I missed my connecting flight. I was rebooked on Virgin and ended up with three open seats. Great flight, good food.
Crew extremely friendly
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