Daily cleaning, installation of cabin HEPA filters
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 01m
The cheapest ticket to South Pacific from San Diego found in the last 72 hours was $1,047 one-way, and $1,076 round-trip. The most popular route is from San Diego to Sydney, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $7,337.
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Scores according to KAYAK customer reviews
Cons: "I was turned away at the gate and was unable to board the plane. It was an awful experience!"
Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "The crew was great. Really friendly, we got skycouch and it was really comfortable"
Cons: "Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces."
Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."
Pros: "Great flight with wonderful service."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Pros: "Everything was ok."
Cons: "The Auckland airport is the closest I have ever been to burning in hell."
Pros: "Two bathrooms just for PE, good food, attentive crew, nice wide seats, ample legroom with footrests, nice headset."
Cons: "You can’t sleep to music because each track has to be selected individually."
Cons: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Pros: "The flight crew was absolutely wonderful."
Cons: "On the phone we were trying to add one more piece of luggage to pay for and they charged us too many times.... and depending on who we talked to either nothing could be done, or it was somehow going to magically fix itself by itself. Frustrating"
Pros: "Extra leg room at front of plane."
Cons: "Seats too narrow."
Cons: "departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough"
Pros: "The plane was new and the flight was good with no problems."
Cons: "Being a Star Alliance Gold member and Premier 1K on United Airlines I was expecting a bit more than water and a lolly. Yes, we did only buy the "seat" ticket, but come on a soda was an added cost. I don't see us flying AZ again anytime in the near future."
Pros: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities"
Cons: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer."
Pros: "Great crew. Friendly and helpful."
Pros: "Great crew, great entertainment"
Cons: "Wasn't a fan of the dinner but no big deal"
Pros: "Everything was outstanding easy and friendly to use"
Cons: "I like everything my experiece here was awesome"
Pros: "Smooth flight, good meals, very quiet, friendly flight attendants."
Cons: "That's a tough one."
Pros: "Air New Zealand has now become my favorite airline. Guest comfort is their priority."
Pros: "Nice plane-- some of the economy seats turn into sleepers. Food was excellent. Great entertainment choices."
Cons: "Cabin stewards were slow to remove dishes."
Pros: "I was sitting in an exit row with tons of space. The men flight attendants were fantastic! On moved two boxes and we were able to prop our feet up. They were so attentive to us I felt as if I was in first class!"
Pros: "My first experience with Air New Zealand was wonderful! I will definitely fly with them again!"
Pros: "Air New Zealand is a great airline. Top notch crew, very comfortable seats and you arrive feeling rested and pampered. Food and entertainment only outdone by the patience and professionality of the crew."
Pros: "Didn't happen"
Cons: "They rebooked us- didn't happen"
Pros: "THE crew WAS really nice about everything"
Cons: "very old plane"
Pros: "See above"
Cons: "Packed flight so hard to stretch out, not much food or water but it was a red eye so lots of people were sleeping"
Pros: "Air NZ is fantastic"
Pros: "The food was good and there was enough room in Economy. The staff was friendly. Lots of movies and shows to choose from. I felt more comfortable on a 12 hour international flight than a 2 hour domestic flight."
Pros: "Over all the flight was excellent. My previous flight with them was terrible but this flight was awesome. It was great that there was a headphone jack in the entertainment system so you could take your own better headphones. Only issue is that when you are taking off or landing you aren't allowed to have a cable between your seat and screen so you will have to resort to using the supplied ones plugged into armrest if you want to continue to listen to movies or audio."
Cons: "When playing videos on the entertainment system there was a glitch that made the movie play from the start when paused. This also happened for my wife. Also the displays no longer tilt so when the passenger in front reclines their seat your display is on a terrible angle."
Cons: "Poor movie selection"
Pros: "The foot rest helped but did not come up as high as in the video so had trouble with my knees. If it had been level with the seat I could have slept."
Pros: "The reclining seat pitch and space by feet and under seat was great. Staff was nice."
Cons: "The food was so awful. I could t eat the chicken only the plain rice. Please just provide more plain food not heavily seasoned. Bread meat starch and veggies would be perfect. The headphone speaker volume contrast between hearing the tv and when the pilot chimed in. It blew out my eardrums every time! The soap dispenser shot out all over me and made a mess."
Cons: "Air new Zealand should upgrade their Business class. Seats are old, like 15 years ago airlines. Video old style, air show did not work during entire flight. Cabin crew said they can reset it but not sure it's going to work. Food was OK. Air Tahiti Nui offers a better service between PPT & AKL"
Pros: "Great service"
Pros: "Entertainment was great! Comfort was decent but much better that the previous flight with Air Canada. The overall the feeling that I get from Air NZ and their employees is that they have FUN! It's infectious and makes for a great flight experience."
Pros: "liked free movies"
Pros: "Better air on 787 Decent legroom Comfy seats Good food and wine"
Cons: "Legroom can be better"
Pros: "The crew was exceptional, the on board entertainment was fantastic, and you could order snacks and drinks from your seat at any time."
Cons: "The seats were very cramped, extra narrow and almost no leg room. With aflight this long it go rather painful. The upsideit that I was able to distract myself with the provided snacks, drinks, and movies."
Cons: "This was ok"
Pros: "Skycouch Food Wine"
Cons: "Legroom can be better, even though it was good"
Pros: "Smooth flight except turbulent at times"
Pros: "It was a direct flight to Vancouver which was great in that I didn't have to change planes."
Cons: "I felt claustrophobic as if a was in a can of sardines, but to my relief I found a light sleeping pill in my handbag and was able to feel relaxed. I am not overweight but felt it was very difficult to reach for my handbag on the floor. As I said, in all seriousness, there was not an inch of space to move without saying excuse me to the person beside me. I must add that whoever made the rules for seating space between the rows on the aircraft must have been paid off heavily. The flight attendants were great."
Pros: "The crew was incredible ! And the entertainment options as well"
Cons: "Space was so tiny ! Couldn't get comfortable and usually never have a problem sleeping on planes."
Pros: "From the moment we boarded our family felt like we were already in the islands!!"
Cons: "Our breakfast sandwich...not so good."
Cons: "Seating a little tight."
Pros: "Easy boarding"
Cons: "Website said mobile app entertainment, not available inflight. $For movies Only meat option sandwich."
Pros: "Superb plane and service"
Pros: "Flight was non stop."
Pros: "if you EVER have a choice, choose HAWAIIAN AIRLINES"
Pros: "Everyone was very friendly and the boarding process from the back of the plane went quickly and smoothly. Since it was an early flight it was nice that the pilots limited the overhead announcements until people were mostly awake."
Cons: "No plugs for electronics and entertainment only if the app had been down loaded ahead of time. Hesitant to use electronics for movies/music since there wasn’t a way to charge phone/ iPads."
Pros: "Nice new plane. The attendants were amazingly friendly. First flight we’ve received a complimentary meal on in a very long time."
Cons: "We got the in flight entertainment app from Hawaiian to watch movies during the flight. What we didn’t know was we needed to pay for the movie. We assumed it was like other airlines where they have a select few free movies to keep you entertained during the flight. Nope. Not blaming them, but just something to know before flying. We would have downloaded some movies beforehand if we knew they weren’t free movies."
Pros: "Nice crew. Easy trip."
Pros: "Excellent customer service by the whole crew! Complimentary Mai Tai was super good! The extra leg room seats we paid for really made us long legged people happy! Totally worth the cost!"
Cons: "the Sandwich was yuck! Soggy in the middle and super hard on the ends, plus hardly any meat on it. It would be super good if there was 2 choices of the meal, maybe a salad or a sandwich choice. Thank you!"
Pros: "Everyone was friendly and attentive"
Cons: "Plane old and a bit dirty (767)"
Pros: "Turkey pastrami sandwich was the best with spinach And cheese."
Cons: "A little cold in the cabin."
Pros: "Hawaiian air always makes you feel like you are already on the islands the first moment you step on the plane. All went smooth and as always on time"
Cons: "Limited entertainment on the upgraded comfort seat program"
Pros: "They made frequent announcements when there was turbulence compared to other airlines!"
Cons: "Vegan food would be nice option because even non-vegans can eat it too"
Pros: "I enjoyed the in flight entertainment; the selection of movies and shows was superb. My seat was comfortable and i had plenty of leg room. The temperature was pleasant, and the staff was fantastic."
Cons: "The food was overly salty. I appreciate the meal, but the taste was not up to par. Also, I had a gate change and no one notified me or emailed me to let me know."
Pros: "Airbus. Smooth ride."
Cons: "Switching from Alaskan Air to Hawaiian Air in San Diego is near impossible. I got off at 9:25am and had to run out of the airport and down to another terminal, go through security again and run to gate 51 from gate 10. It is near impossible for someone who can’t sprint. I was the last one to board. Lost my window seat and luggage didn’t make it. In Honolulu I found out luggage hasn’t made it for at least three other couples flying out of BWI with these connections. This combo should not be offered when people select flights."
Pros: "Service, great customer service."
Pros: "Gate agent was very friendly and was able to changes seats so my parents can sit together."
Cons: "None of the entertainment was free and the provided food was not good at all."
Pros: "Free maitai on economy! Sandwich was unusually tasty! Friendly staff!"
Pros: "Tail wind"
Cons: "The crew professional."
Pros: "We were able to upgrade our seating to first class which made all the difference in the comfort level of the long flight."
Cons: "The food was okay but could have been better. We had booked a separate flight from Kona to Honolulu and then took another flight from Honolulu to Papeete. The customer service agent in Kona was able to book out baggage straight through to Papeete which saved us the hassle of picking up baggage in Honolulu and checking it in again."
Pros: "The service was good"
Cons: "The plane maintenance for the video equipment seems to be lacking and the plane interior was dated."
Pros: "where I was sitting in the back"
Cons: "The leg space...a little tight"
Pros: "Food service was a suprise. My wife is gluten free and she brought stuff for herself."
Cons: "Seemed like everything was extra. Radio was all I could listen to for free. Even old tv was a charge."
Pros: "When you board a Hawaiian flight, your Hawaii trip has begun. In-flight magazine is impressively high quality. Meal with wine included is great. USB charging port for phone helpful."
Cons: "Could not select seat when booked flight, or was moved. Would prefer meal be poultry, not beef, since a lot of people don't eat beef. Charging for blanket and entertainment seems odd when meal included. No power outlet for laptop."
Cons: "Would like to see complementary movies on flights especially for children on flights over 2 hrs."
Pros: "Lunch included with airfare. Overall feeling of the flight was relaxed, smiling Aloha. Getting us in the frame of mind for Hawaii. Really liked our seats, just the two of us on the outside row. No 3 across."
Cons: "Nothing. Everything was great."
Pros: "We need wheelchair service and the porters were first rate. The airline was more than accommodating, offered a free lunch and you can either order new movies on demand for $7.99 each or watch unlimited TV and older movies for $7.99 (which I did). I liked the value."
Cons: "Drink prices are steep."
Cons: "Food and entertainment"
Pros: "Love the fact that they served complimentary lunch on the plane. It's a perk you don't get anymore on flights. It was a great surprise. Also, there were 4 of us traveling but one person bought her ticket later so her seat was away from us. Without our asking, by the time we got to the gate, they had moved her to sit on the same row with us. The crew was attentive and friendly."
Cons: "It would be nice if they offered some of the tv shows for free. I understand paying for movies but tv should be complimentary. And as with most planes, it felt cramped once the person in front of me let his seat back."
Pros: "Service, aircraft, food, complimentary glass of wine"
Pros: "Non stop flight, better leg room than most airlines"
Cons: "No freeentertainment to speak of"
Pros: "Boarding was very smooth"
Cons: "The free entertainment is very poor"
Pros: "Crew was very mice"
Pros: "Hawaiian has great schedules"
Cons: "Way way way too many screaming infants and toddlers. I'd pay more for a flight w all 13 and over pax"
Pros: "service is excellent. Airline personnel very accommodating, very helpful especially for seniors. I'll fly with them again."
Pros: "The crew were very professional. The food was delicious."
Pros: "The crew was knowledgable, professional and curtious to all on board."
Cons: "We left 45 min late."
Pros: "I dropped my wallet just outside the terminal gate boarding the plane and a very handsome steward, introduced by his co-stewardesses as "Pretty Boy Brandon" was kind enough to find me to return my wallet. I appreciated all the kindness recieved by the entire staff at Hawaiian Airlines. Thank you for offering genuine customer service."
Pros: "The flight was very pleasant. Excellent customer service and the pilot did a great job of updating us with the flight schedule, tour guide swag, and the weather."
Cons: "No comment."
Pros: "Boarded on time, Fight attendants positive attitude."
Cons: "Did not take off on time. Landed 50 minutes late. Food (pasta dish) tasted like reheated TV dinner with pasta stuck together in one large reheated mess. Everything is a la carte. On a flight that was over six hours, each movie was 7.99. Two movies,two people, adds up. On Alaska Air, you rent a small entertainment unit (like an iPad) for one fee and watch several movies throughout the flight."
Pros: "Compared to Alaska Air, Hawaiian was way better."
Pros: "The statistics of where we were and when to arrive on the screen. Flight crew was nice."
Cons: "The flight changed from Alaska to Hawaiian airlines in San Diego. They were in different terminals way to close in time to each other. We had to leave security and go back through tsa to get to the connecting flight and missed boarding. We got to the gate at 10:05 with a flight of 10:15. They knew we were coming but still have our seats away. They told us that they couldn't delay the flight and let us on the plane. We had to wait 24 hours for the next flight with no way to get anywhere and no hotel. We slept in the airport and had to go through security again just to get to our flight. Once we boarded and were seated the gangway moved away from the plane. We waited and then the gangway came back to the plane and 4 passengers were taken off the flight. How can they delay the flight to take people off but not to let us on the plane the previous day?! My mother was born in Hawaii and our family was going to get birth place where she lived and I missed that opportunity because they wouldn't let us board because it would delay the flight. It would have delayed a 6 hour fligh for 10 minutes. Our luggage made it on the flight but we didn't. I'm extremely disappointed in the way it was handled by the ticket counter agents."
Pros: "The seats are better than anything I've experienced in the cattle car, which doesn't make them great, and the leg room was OK (I'm 6"). I was pleased to find out they included a meal for free, as I hadn't bought anything to eat for the 5 1/2 hr flight. Overall a better than average flight, and it was on time."
Pros: "Crew was unbelievably helpful and kind. My grandmother had heart issues on our flight. They took excellent care of us, and checked on her often, even crew members not assigned to our area. Aside from that, various entertainment options, both free and paid. Meal was good and I still crave their trail mix!"
Cons: "$200 change fee..."
Pros: "First class seating"
Cons: "How short the flight was. Wish I had more time to enjoy first class"
Pros: "I like having a meal with a free glass of wine."
Cons: "I didn't like having to pay for a blanket."
Pros: "Friendly, welcoming crew."
Cons: "Not a thing."
Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."
Pros: "seating, food, service"
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "Are usually fly international, and I really enjoy it. Flying domestic inside the US is bad because you never know when you will get flight delays, like we got. It wasn’t the fault of Delta, but it sucked."
Cons: "Small seeds, no food, the flight delay"
Pros: "Great crew on board!"
Pros: "Everything went off without a hitch."
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Pros: "on time"
Pros: "Great service, free movies, nice crew."
Cons: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"
Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
Cons: "No entertainment"
Cons: "Trying too hard to fit as many as possible"
Cons: "Couldn’t pick my seat"
Pros: "I loved the way that the flight attendants were able to sit my boyfriend and I together on our flights even though our seats weren't planned to be near each other. The available entertainment games, movies and tv shows were awesome to have!"
Cons: "The plane bathroom was old and junky"
Pros: "Free movies was nice, service friendly."
Cons: "Long flight but shorter than scheduled, awesome."
Pros: "I like the fact that I was issued a credit for my flight. It was booked in error and had to be cancelled."
Cons: "I don't know how to use my credit."
Pros: "Good entertainment options, on-time departure and arrival."
Cons: "Had to stow backpack under seat due to full flight. How is this still the norm? Wi-fi not working."
Cons: "They charged $300 for 3 bags"
Pros: "Pilot flew flawless crew kind and helpful it was a full flight and impressed helpful passengers to get on board was."
Cons: "Disappointed airplane not equipped with free movies. I bought ear buds on return flight for that purpose"
Cons: "I forgot my wired ear phone so I purchased the earphone. I knew i shouldn't expected anything for $2 but really I couldn't hear anything at all to watch the movie. It's used to be free, now even paid the quality of the stuff is really suck."
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"
Pros: "More entertainment options were added. Thank you"
Cons: "It didn't fly fast enough. Jk. Not much to say"
Pros: "The short flight was fine. Crew was friendly."
Cons: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."
Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"
Pros: "What is the issue?"
Cons: "They delayed the takeoff because of catering, really over a half hour because you wanted to sell more sandwiches. So you make us late and the poor people who had connecting flight, it just does not make sense."
Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Cons: "The flight was over 20 minutes early"
Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."
Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Boarding was quick and easy. Woot! For food on the SAN to JFK flight!"
Cons: "I hate that I booked and checked in early, but still had my seat assignment changed twice before boarding, and when I got to my seat, it was in front of the exit row, and my seat wouldn't recline. It was terribly uncomfortable"
Pros: "Service. Sweet attendant."
Pros: "Everything was excellent."
Cons: "Cant get used to cookies and drink service on long haul flight. Do not care for salable food choices so packed a sandwich."
Cons: "Extreme delays"
Cons: "no legroom in a first class and expensive seat"
Pros: "Very easy flight & process"
Pros: "Excellent crew"
Cons: "Leg room"
Pros: "Liked the entertainment option. I was able to watch most of a movie on the first flight, then pick up the end on the second. B737-900 ER is a nice plane"
Cons: "Boarding sequence seems inefficient"
Cons: "The plane temperature was too hot from boarding to landing"
Pros: "The crew, and boarding quickly"
Cons: "The flight was packed. It was hot as we boarded. The seat was tight and uncomfortable"
Pros: "Nice staff"
Cons: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"
Pros: "Good flight, on time, uneventful. The best kind"
Cons: "No free beer :)"
Pros: "We were given snacks and sandwiches for the delay."
Cons: "Paid for an upgrade but the seat was not what I had asked for. The agent said I would get a refund but I was not clear on how that works. Our plane experienced a mechanical issue. We were told after we boarded. Had to wait 1 1/2 hours in a stuffy hot plane. The bathrooms were very dirty and stinky. The bathroom door did not close properly. We finally deplaned and waited for a new plane. Got to Kona at 2:00am. The air temp was warm the entire flight. Had to endure a grumpy crew. Not the best flying experience. I know you can do better. Maybe look at how Hawaiian airlines does it and you might get some inspiration on how to improve."
Pros: "On time, nice crew, clean aircraft."
Cons: "Check-in agt at bag drop was a sour puss. She could've been a bit nicer."
Pros: "Crews were wonderful. Seat space could be better."
Cons: "Leaving on time could be better."
Pros: "Great crew!"
Pros: "The crew was amazing, and the bula plus seats are worth the money."
Cons: "The entertainment on board is very dated and doesn’t have that much to choose from."
Cons: "The seats were broken - did not stay reclined. Also the seat pocket had gaping holes in them - couldn't place anything properly."
Pros: "The people were great! And it was a smooth ride."
Cons: "The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me."
Pros: "Very smooth flight"
Cons: "No food options by row 29"
Cons: "On time departure"
Pros: "Pillow and blanket provided!"
Cons: "Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice."
Pros: "I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense."
Pros: "Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight."
Cons: "Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."
Pros: "Service is nice. Very friendly. Food is good."
Pros: "The crew was nice."
Cons: "Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible."
Pros: "Friendly helpful staff. Loved the leg from Nandi to Auckland."
Cons: "Having to repack our bags when the total among the three of us flying was within limits. And then still having to pay an extra $60 US. when we didn't get it quite right by about 2 ks. However you did let my wife's wheelchair on without payment thanks for that. I am an ex pilot so it is difficult for your staff to try and explain weight ratios, and the dangers of extra weight.. Then being made to take 1 point something kilos into another lighter bag. However the staff were very good about it. not their fault that they find themselves having to talk through something that just doesn't ad up. However we enjoyed the flight, and the help we received transferring from a very late plane to one almost waiting in Fiji. :-)"
Pros: "Food was very tasty. In-flight movies were up to date and very good."
Cons: "Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day."
Pros: "I love the workers, I love the entertainment. The pilot did a great job."
Pros: "Overall it went quickly."
Cons: "It was little disorganized at the gate, there were several crying babies, and someone was throwing up behind me."
Cons: "We did not get any notice as we were in the flight from figi! When we arrived we were just told flight has been cancelled and we should make our own hotel arrangement as next available flight is tomorrow"
Pros: "Didn't like anything, meal service was terrible"
Cons: "Never liked anything and will make sure not to take that flight ever again"
Pros: "The crew on Fiji Air is incomparable in friendliness."
Pros: "Great food and service"
Cons: "Should have completely flat beds"
Pros: "The movie choices"
Cons: "It was freezing on the plane... Even with jackets and blankets on!"
Pros: "The service was very friendly."
Cons: "My knees while sitting upright drive into the seat in front of me. No extra legroom seats available. Please start saving these for people who actually need them. Also, boarding was like cattle hearding, lack of organization caused anxiety ... albeit my wife and I were amused by people without direction."
Cons: "The seat were not that comfortable!"
Pros: "As always, the crew was great. The friendliest in the sky."
Cons: "The food options were less than stellar, but still ok."
Pros: "Airline stays rooted in its culture. The interior, uniforms, and ambience all give way to the Fiji island culture. They also give a small pillow and blanket in every seat."
Cons: "I wish the seats were a bit wider and had more legroom. But overall the airline is on average for space and I have flown in more uncomfortable seats."
Pros: "Food was really good not many airline offer free meal"
Cons: "Forms and then again on computer"
Cons: "They lost our luggage and did not compensate us enough to replace what we needed"
Pros: "Except entertainment and comfort i did not like an thing else."
Cons: "Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag."
Pros: "Friendly staff"
Cons: "Seats are hard"
Pros: "No surprises. Left on time. Food better than average"
Cons: "Took longer than thought given distance covered"
Pros: "Great views, fun airport w live music...seeing storm over Auckland"
Pros: "The plane interior is decent & clean for the most part."
Cons: "I had to call Fiji airways 10 times and explain the situation to 10 different people, got hung up on 7 times, & no one ever called me back to resolve the issue. I ended up having to pay $100 to change a flight because of their cancellation... Flight attendants were bossy and rude. One blew a whistle at a passenger when they got up to use the bathroom after we landed."
Pros: "As comfortable as an air flight can be. Friendly staff"
Pros: "Service provided was nothing less than desirable! They were great!"
Cons: "Boarding but that was due to the passengers. They don't listen"
Pros: "Pleasantly surprised plenty of legroom and the service was great. Good value and would definitely fly with them again"
Pros: "As described above."
Pros: "The meal was nice and the crew was pleasant. The flight was relatively smooth and there were no mix-up or problems with my luggage after the initial issue of having to pay to check in my carry-on due to being overweight."
Cons: "Cramped seating a bit much for such a long flight. The attendants were a little slow to pick up the rubbish from snacks, drinks and meals."
Pros: "The flight was relatively smooth, Fiji air had great food and complimentary wine with dinner. The airport terminal is top notch with traveller comfort of utmost importance. Very nice."
Cons: "The seats were a little cramped and the baggage policy is a bit too strict. My carry-on was overweight so i had to pay $320 pa'anga to check it...that was irritating."
Pros: "It was very good, the crew were amazing, and I didn't have any issue traveling all the way to my destination. Thank you Fiji Airway and the airlines cooperated with you."
Pros: "Food options were good. Service was great. I think it was a great options with the price I paid."
Cons: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."
Pros: "The flight was very good, smooth, and on time, I will fly Fiji airways again."
Cons: "I liked the movies, the food, the handicap assessibility. The crew"
Pros: "Everything was great! Can't wait to go"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Liked how seats reclined more than usual and head rest curved. Good thing blankets were provided because it was freezing cold. Pillow was great for lower back."
Cons: "Need to have special ENCLOSED seats for young children and their parents! It was a horrible night hearing a 2 year scream the entire night! The food smelled so bad coming down the aisle, it was nauseating."
Cons: "Arrived in my destination on Sunday and I didn't get my luggage till Friday and I have to flight back on Monday ."
Pros: "leather sets in buisness class were wide and clean"
Cons: "food was fair and spicy."
Pros: "Crew was tentative."
Cons: "No complaints."
Cons: "It was crazy cold on the plane. I'm a frequent flyer and never in my life had I been this cold. I had a sweater, a scarf and a blanket, but couldn't relax to sleep as I was shivering the whole time. My friend traveling with me and the people in our row were feeling the same way. Plus they make you remove your blanket for take off and landing, which I've never had to do with other companies. It went from shivering to teeth chattering. I couldn't understand why they served us a hot meal when we got on the plane. Anyone boarding at 11:30 pm should have already eaten, at that point you just want to sleep, not wait another two hours for food to be served and the trays cleaned up."
Pros: "It was quite average, nothing special.They severed some drinks and you get a bag of pretzels. The staff was very friendly and nice. It was only a 1 1/2 flight, so the only entertainment is magazines."
Cons: "The legroom was fine for me, but if you are about 6ft tall or over, you will feel a little cramped. Try to get an exit row seat if can."
Cons: "Made me take off sweater out of my bag cause my bag was 0.5 lbs over weight."
Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."
Cons: "United and SAS are really separate and hard to manage reservation. Seats changed from what I purchased and it was uncomfortable. I don't think I will do a mixed airline flight again even though they quote them as a Star Aliance. Also, flying through Chicago ORD is not great. The international terminal is completely separate so you have to take a train, pour out water, enter security (and they don't have a TSA Pre). All around uggh."
Pros: "This reflects first leg flight from San Fran to Chicago."
Cons: "Cramped and uncomfortable"
Cons: "they canceled the flight and put us on american airlines wich was terrible"
Cons: "Flight was delayed until the next morning because of weather"
Pros: "Bad weather caused my flights to be re-routed, but United did wonderful in arranging for an similar arrival time to my final destination. I am very grateful for that. I can't judge the airline on something they have no control over."
Cons: "The bad weather that caused my flights to be re-routed!"
Pros: "The Stroopwaffle"
Cons: "The hour delay"
Pros: "We arrived safely on time."
Cons: "Bathroom is too small. Announcements were anxiety inducing. Sick people on the airplane spreading germs."
Cons: "Don't like being squeezed in, but it is what it is"
Pros: "The crew were polite and helped to assist the passengers who has the same seats."
Cons: "The fact that I had to download an app for onboard entertainment prior o my flight is farcical."
Pros: "Crew were nice and flight was on time."
Cons: "I didn't know i needed an app before i will be able to enjoy entertainment on board, so i had to pay for internet to be able to download the app to be able to watch movie. PA system wasn't gud."
Pros: "Both flights were great! They left on time, the one from San Diego left earlier than scheduled. Kayak was most informative with flight info and upon arrival, indicating the bagage claim number via email!"
Cons: "N.A. Everything was great."
Cons: "There is nothing more disappointing than having your flight delayed after a long week when all you want to do is get home to be with family."
Pros: "Seats were comfy, and the snack (caramel-filled waffle cookie) was a nice little treat."
Cons: "I didn't know to download the United entertainment app in advance. Once I found out at boarding, it was too late."
Cons: "The fact that they lost my luggage for the second time."
Pros: "Smooth and plenty of juice and soda."
Cons: "I've never really felt cramped on a plane before this trip but maybe I'm fatter?"
Pros: "Entertainment is pretty slick."
Cons: "Boarding process, crew was not pleasant, late getting the jet bridge to the plane. You know there are multiple 40-50 minute connections, but you take 15 minutes to get the jet bridge. Flight was "on time" I'm sure according to your stats."
Cons: "Everything was awfuli it was a terrible experience.Nobody could tell me what was going on. I was to arrive in Seattle at around 6.15 pm "but " I did not arrive till 10.30 pm. I got home at 1.45 am wed morning"
Pros: "The seats"
Cons: "No entertainment without buying!!!"
Pros: "Flight Attendants were fantastic!"
Cons: "Flight was cancelled... First it was delayed, then mechanical error, then the pilots passed their flying ability. The way it was all handled was horrible. I travel a lot and this was the worst experience I've ever had."
Pros: "The flight was on time good flying no issues! !!!!! Landed in time to catch my connecting flight."
Pros: "Window seats on both flights saved me on my overnight flight. Thanks Kayak!"
Cons: "The second flight had a pretty old plane with smaller seats."
Pros: "This leg of the trip was fine, on time and they provided blankets! Satisfied, but the mobile version of this rating site does not allow me to change the rating to higher."
Pros: "Kyak Notified me every step of the way basically dummy proofed my flight don't know if other sites do this as well but got gate change notifications and all changes!!"
Cons: "Seat was very uncomfortable. The video screen could not be turned off and kept waking me up, bad on an overnight flight."
Cons: "The flight seemed very unorganized. Once we had to make a random refuel in Canada I knew something was up besides the bad weather excuse they gave. The crew didn't seem to be able to pass any information along and gave either misleading info if any at all. There was no food or snacks given with it being a 5 hour flight to a 7 hr flight with the mishap to get more fuel."
Pros: "That I got bumped to first class on my flight the next day."
Cons: "I had a 47 minute layover scheduled. I had an hour delay on my first flight and they didn't hold anyone's connecting flight, which ended up being the last flights out for the night. By the time we got hotel vouchers, our bags and a shuttle to the hotel there was less than 4 hours to actually sleep. If I had known how slow the process was I would have opted to sleep in the airport so I got more than 3 hours of sleep."
Pros: "I arrived alive."
Cons: "United Airlines has one job, to move people from one location to the next. I'm concerned that United thinks it's in the data transfer business or the package hauling business or some kind of "gotcha' Internet business. There were never enough people at United to help me with my problem. Those real human employees that I found were mostly overworked, over regimented and procedure focused."
Pros: "That being said, I liked that they has Moscow Mules for purchase. The gate agent was very kind & helped check my husbands bag as the overhead bin space was full. The crew was fine."
Cons: "My first beef with United is that I needed to change my flight 36 hours after purchasing it & wanted a 200.00 change fee for a 79.00 flight, it was more cost effective to purchase a new ticket to with another airline than change my ticket. Silly really."
Pros: "Smaller plane! Easy board, quick flight"
Cons: "Seats are packed in, no wifi, arrived way early sat on tar mat no fresh air my chest was hurting from the smell of jet fumes until we finally pulled into a gate!"
Pros: "Nice crew ,on time , no extra fee for carry on and drinks. Over all comfortable. I will fly United again !!!!!"
Cons: "Waiting for 3 hrs past boarding time for crew to arrive. Waiting on plane for 11/2 for plane to b de iced. Waiting for crew to get permission to fly because they went past hrs to fly"
Cons: "Seats are are thin and uncomfortable. Flight delayed from Chicago to Allentown because of an empty chair that could not unrecline. Ended up landing 35 minutes late."
Cons: "I was charged 25.00 for luggage both ways which I wasn't told in advance.Also sat in airport a long time before being told my flight was cancelled and it was last flight.My daughter was by her self and didn't have money.She ask them could they put her in hotel and they told her no only discount.My daughter then told them she had no money and the clerk was very rude and told her well that's all they were going to do.At that point my daughter called me upset and crying because they didn't tell her prior and was rude about it.She do not fly and I had just had surgery and I could not go to her grand mother funeral with her.I had to call around to see if anyone knew someone in New Orleans to go get her for the night.My sister friend ended up picking her up 2hr later and she didn't know her but we had no choice cause her aunt had already left to go back home.It was a very upsetting situation and very stressful.I travel alot and I flew with this airlines before years ago and it was fine.Very disappointed about this whole trip."
Cons: "The fact that they kept delaying it by 30 minute intervals for four hours until eventually it was cancelled. Oh and now the new flight is delayed 30 minutes."
Pros: "On time, good flight from travel time prospective"
Cons: "Tight seating, mix up on seating, no overhead lighting during the flight"
Pros: "Morning flights were cancelled on a different airline, so I hopped onto Kayak and got us flights out so we could start our Thanksgiving vacation. United was great."
Cons: "No inflight movie. Couldn't get wifi without paying. Food wa awful and priced to high. Had to pay for my check in bag."
Pros: "I actually give this flight an overall a 5. The setting won't let me edit the stars for some reason. It was on time and everything went smoothly"
Airlines flying from San Diego to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights