Perth Hotels

Spacious and comfortable; quiet room, although in central location.

Great location

Rooms could do with updating. On one ocasion the room was poorly made up - ie sheets and cover had been pulled up but bed not made (blanket was still all scrunched up beneath the cover, bathroom not cleaned, and request to replace cup which had a cracked handle was ignored. Fridge did not work so not able to keep any cool water or ice.

They didn't have the king bed and room I had paid for. To their credit, they did refund me some of the difference for the queen room they had. However, they had leaks in the room and the bathroom and their customer service and attention to detail left a lot to be desired. I will not me returning as a guest.

It was efficient, focussed and unobtrusive. A very good experience, but 2km from the business end of St Georges Tce.

The breakfast menu is much the same as every other hotel, but dearer. It would be nice to have some mince on toast or baked beans on toast rather than just bacon and eggs.

I booked a 1-room apartment for the 2nd and 3rd nights but was upgraded to a 2-room apartment which was great! Much better and more spacious than the original standard hotel room I stayed in the first night.

Could have been more generous with the linen and toiletries, perhaps include a proper handtowel and body lotion in addition to the shampoo and conditioner? Water pressure in the shower was also a bit erratic.

The room was very comfortable. Staff were very pleasant. Handy for shopping, nightlife and even for family trips. I would recommend a stay at the Mantra.

The pool on the roof....nice!

The fact that the bar opened at 5pm. A bit earlier would have been good.

It was a convenient location for shopping and other activities in the city.

Breakfast was ordered and extremely disappointed in the quality of food for the price paid.

Note: None of the above words describe the Perth Ambassador Hotel (PAH). The PAH had extremely good tariffs/rates and had an excellent breakfast service.

The PAH has a very dated look and feel about it. My room had carpet showing signs of distinct wear and tear (and looked a little dirty). The bathroom had taps that leaked water continuously, and one of the lights flickered on and off during the night. My room phone did not work at all, and it appeared that hotel maintenance was quite low on the list of priorities. This was very disappointing for me, and a work colleague of mine staying in a different room also had some problems with bathroom plumbing.

Good buffet breakfast .good supply of hot water, upgraded to river view room.late check out available

easy to find

the bed was a little bit uncomfortable

The musty smell in the bathroom. Difficulty finding the car park but fine there after.

The location and the effort by the staff.

I received the wrong meal from room servcie on my first evening. The room was clearly not vacuumed on a number of days and the pillows were very poor and contributed to a poor experience. The meals were overpriced (in particular breakfast) for the quality. Overall I was disappointed with the level of service given the reputation of this hotel.

Internet should be included.

They upgraded my room as it was my wedding day:))

Please write at least 15 words

I enjoyed the stay ot felt like home, I would go back again.

no

It was a convenient location. The room was comfortable and clean and well designed with good facilities. Good value for money.

Just one thing. I was not aware that car parking had to be booked in advance and therefor I couldn't park under the hotel. I had to park on the street and pop out in the morning to feed the meter. I am a female sales rep, traveling on my own, so it was a little inconvenient and I was concerned about leaving the car on the road at night with my stock inside. I would stay there again, I will just book car park in advance.

Great value for money and good location. Very spacious apartments.

It's central location (next to the main shopping strip, 2 minutes to train station, next to all 3 CAT lines, 5-10 min walk to main jetty) is a major plus point. The apartment was also spacious enough for 5 adults.

Long stay occupants might benefit from more frequent thorough housekeeping of the apartment instead of just providing basic services daily (e.g. change of towels etc.)

staff where not the usually friendly hyatt people i have experienced in the past. food is well below par, executive lounge is not good value for money.

I told them it was our anniversary on our booking form. They gave us a card and a complimentary bottle of champagne.

Nothing

location excellent, right in the centre of city shopping, very comfortable beds, good bathroom, clean and large room

noisy, hard to use air-con and no water second day of stay, poorly handled but eventually resolved by staff

The room was lovely- modern and clean and the location couldn't get any better! Close to nightlife, restaurants and very close to shopping!!

Parking- there was some provided by the hotel at $25 a night which proves to be a little steep over the course of a few days!

We stayed at this Hotel in June 2009. The initial rooms we were given had bathrooms which were mildew ridden and had holes cut in the top of the glass window to allow steam out and neighbors a good look in! The replacement rooms were slightly better in that they had windows that did not allow others to see into the bathroom. While the staff we gracious about changing our room, the quality of the rooms we were given was not that of the room depicted on line. This is an extremely old hotel and, according to the maintenance man who came up to get our friends telephone working, they did 'renovate 1 room and planned to renovate the entire interior of the hotel, but ran out of funds, for now.' There's a reason why their picture gallery shows the exterior and nothing but the bed in a room ... This Hotel is perfectly situated in the heart of Perth, but wait until they actually do something to upgrade the rooms if you want a pleasant stay there. Mildew and musty smelling rooms and hallways are not our idea of a great place to stay!

The hotel has bedbugs and I got completly bitten up during my stay. I didn't realize what was causing the bites until I got home and saw my Doctor. I would stay away until they address this problem!!!

Foxtel

Nothing really. I got woken up at 6am from the loud taps running in the next room. I also called after my stay to complain about how bad the parking facility is. For $20 a night to park your car in such a tight car park is ridiculous and an absolute rip off. I had people helping me get in and out of the car park. I also have a hire car that is now completely scratched from someone obviously having trouble parking there car too. I also have never scratched a car in my life and getting out of that car park was un avoidable to not knock into a pole or the wall or even another car. I called about this to complain and whoever was the manager on duty on sunday 28th nov got my details and said someone would call me on Monday and I still have thing

Location to a concert at kings park was excelent also walking distant to city shops

Tha lack of parking should be addressed

Very convenient location

Very well located right in the heart of CBD

Charge for internet outrageous especially considerig room rates. Also 1.5% charge to pay with credit card is totally out of order

24h reception service, problems got fixed, friendly staff, there is not much good to say though.

The room was dirty, under the bed was rubbish. The bathroom was out of order, the bed was broken. Still I didn't get offered a new room. Very poor.

Hearing the news that the hotel will be refurbished/upgraded early next year

The plumbing did not working properly. The shower only dribbled and it could not be turned off, hence a continued flow of water all day and night. Carpet in the main room was wet beside the bathroom.

close to airport. shuttle driver was awesome. bed sheets were not crisp or flat like someone slept in them and pulled comforter over them. felt dirty so we couldn't sleep. worried about bugs because of this.

shuttle times 45 minutes apart so we left 3am for a 330am time we would have liked to leave.

Convenience of location. Clean and comfortable rooms. Friendly service

I had to do a late check-in, Murray Hotel made the arrangements flawless thus I did not have any problems, the procedure was smooth.

As the hotel is situated beside a hospital, there would be occasional ambulance sirens but its not really a problem.

Our room was spacious and the spa a bonus after a full day's shopping in the city. The location was good for the many small restaurants within walking distance. Car parking underneath was convenient.

The room smelt of smoke. We had to call reception to request extra towels and another robe. The robes were old, there were no slippers and only a few basic amenities in the bathroom. As the hotel was marketed as "luxury and boutique' so this was disappointing.

Location is fairly quiet at weekend, private.

This is not 5 star. Room amenties such as furniture look a bit tired and scratched. Only one bath robe available in room and it had a used tissue in the pocket....Food menu is basic "pub food".

In walking distance to concert hall, the city centre and the Swan river foreshore and adjacent parks.

Uderground parking layout deserves redesign attention

Convenience and price.

Bathroom was very small - we had a room near the lift shafts which was very noisy.

Limited Car Park bays. No free internet

Nice rooms, nice view. Location is ok as long as you don't mind walking a bit. Bus stop right in front of the hotel - just $4.50 to the airport, runs every 20 minutes.

Surly, unaccommodating staff. Don't dare show up a minute before hotel check-in time! Don't ask for directions. Don't ask for anything and you'll be fine.

The river view was the highlight. The hotel is relatively new, and the decoration is nice and suitable for young couple.

Room service menu didn't have anything for vegetarians. It'd be great if we had a hot tub. limited parking outside.

I will stay there again only if i could be guaranteed for a river view room, the reservation doesn't allow you to pick. But the overall price is on the higher end.

Great location with nice views of the river; they upgraded us from club room to very spacious club suite; nice club amenities.

Concierges were completely incompetent--gave wrong info re: directions and travel times multiple time making my husband arrive too early/too late for several meetings. Bad smell of moldy carpet on the club floor; furniture uncomfortable and worn--looks like it hasn't been updated since the 1970's. Not what I would expect from a Pan Pacific Hotel

Location was good. Staff were friendly and helpful.

Although the price we paid was reasonable, we felt the room was in definite need of renovation and up-dating. The wooden dresser and night tables were worn and not very attractive.

Location

Buffet breakfasts were overpriced, undercatered and boring food.

close to all the shopping and resturants

no spa baths

This is 'upmarket' accomodation, everything is brand new! Lovely spacious room within a beautifully constructed property. Located just 10 minutes by train outside Perth city centre in a quiet residencial area. Plenty of local restaurants and bars within walking distance. Friendly hosts Kay and Andre gave me their personal attention and made me feel at home. Had a really enjoyable stay.

great room, nice and big. spa was great. very clean room. would definately stay again.

That we checked in early due to our daughters wedding and our room was upgraded so that we could have early access,Also we had a premium breakfast each tht was fantastic.