Perth Hotels

Great location with nice views of the river; they upgraded us from club room to very spacious club suite; nice club amenities. Concierges were completely incompetent--gave wrong info re: directions and travel times multiple time making my husband arrive too early/too late for several meetings. Bad smell of moldy carpet on the club floor; furniture uncomfortable and worn--looks like it hasn't been updated since the 1970's. Not what I would expect from a Pan Pacific Hotel

Please write at least 15 words

Fairly comfortable and spacious room. Bathroom was nice. Staff member Junko in Cafe was pleasant. A young, Caucasian girl with dark long hair (sorry, cannot remember name) had a lovely smile and was the only one to make me feel welcome. Not all, but generally fairly poor interaction with staff. Few smiled. Concierge was not friendly and promised to get details regarding a football match and never did. One waiter seemed to pass a sly remark about our appearance to others upon arrival as we walked past the cafe to the elevator (we had just traveled 6 hours from Denmark). Small TV in room. Not value for money.

the internet advertisement of free shuttle to/from airport does not exist...this was the reason why we chose this hotel despite the high price for room. the bedroom floor was dirty, my white socks turned dark brown; they forgot to put a sheet under the comforter. the concierge pointed us to a neat italian restaurant and had a great meal. we stayed one night in htis hotel (thank god!) as we were in transit from LA to exmouth, wa

The staff were friendly and helpful. The hotel is currently undergoing a refurbishment, which is good news as the room we had was tired and did not impress. The hotel caters for business types and I would not recommend it for anything else, it is functional. If you are on a vacation, I recommend booking alternative accommodation. In my opinion the Hyatt was poor value for money, ok if the company is paying but excessive when it is out of your pocket.

Privacy, Great breakfast, nice to able to have a coffee during the day, Canapes a a couple of drinks at the end of the day to relax Could have had the 9th floor cleaned or vacuumed

I told them it was our anniversary on our booking form. They gave us a card and a complimentary bottle of champagne. Nothing

Location The hotel is badly in need of refurbishment

The rooms are very comfortable and clean the staff are very efficient and the location is rather central. There was a mix up with the payment and rather than wait till I returned to the motel they called me up which was not convenient.

I enjoyed my dinner experience. Next door had left their tv on and on the first night we got little sleep.

Central location, value for money Lack of ventilation in corridors and roof. Do engineers design these places for ingress of air/oxygen?!!!!

location to all city attractions & transport serious thoughts needs to be given re: parking. maybe work out a deal with the carparks etc

Cozy and your kindness

Breakfast was Good! Bathroom was dissapointing!

The location and the effort by the staff. I received the wrong meal from room servcie on my first evening. The room was clearly not vacuumed on a number of days and the pillows were very poor and contributed to a poor experience. The meals were overpriced (in particular breakfast) for the quality. Overall I was disappointed with the level of service given the reputation of this hotel.

Internet should be included.

The room are quite enough for the family, located near CBD The supermarket is far away from this hotel. If we want to buy something such as bread or milk, we must walk or catch a bus.

Closness to city shopping and the function at the bell tower that we attended on Fri night

It was a convenient location for shopping and other activities in the city. Breakfast was ordered and extremely disappointed in the quality of food for the price paid.

location is good, near CBD. As a 4-star hotel, it doesn't provide toothbrush and toothpaste. We have two persons, but they only placed 1 showercap. We changed our room because of huge noise. When I complaint that the second room they changed for us is not as big as the first one, the attitude of their receiptionist is not friendly. They gave us a very snobby, not warm-hearted feeling during our stay.

near city center rooms are niosy you feel like the guest next room are stying with you in your room also bathroom not clean, i would recommend it but for lower rate 120-130 AUD $ per night

shop till i dropped to view a movie was to expensive

As we were working the whole time we stayed. We used the room service the whole time wich was excellent quality and value for money. the staff were also excellent The shower ran from hot to cold and would not hold one temperature

Very comfortable and conveniently located The addition of a surcharge if paying by card

easy to find the bed was a little bit uncomfortable

It was in a very central position in the city, the room was quite good, nothing flash but plenty of room. The decor in the hallways needed a bit of a spruce up.