We were eventually given meal vouchers. We also ended up staying an extra night on their coin since we had to miss our connecting flight.We were treated fairly but slowly.
We would have had an eight hour transit in Vancouver but with the new flights there was one hour connection. With the replacement flight also late our luggage did not make it and we were not informed until we reached Australia.
There were little babies and young children waiting with their parents to board this flight. Would have liked more consideration for them but the little ones all behaved so well!
Updates were slow and then we had to pick up our luggage and wait in an area where there were no seats so we had to sit on the hard floor (or stand) for a long time.
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