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The Southwest airline was ok. A big thank you to Kayak team (David), who worked with me on Sunday afternoon to rebook my travel from Burbank, CA, to CVG. My original flight on Sunday was delayed, so I had to cancel Sunday flight and rebook my travel to Monday. Could not have done it without help from David from Kayak team. Ante Soda GE Aerospace

Flight time kept changing and so did the gate. It was very frustrating

Friendly crew kept coming by to make sure all was ok, provide additional refreshments, etc.

Flight was delayed by 2 hours, meaning that a flight to Dwnver which should have arrived at 11pm came into the airport at 1 am. Made for a very long day.

Crew was rude, flight was late, wifi didn't work, no food, basically nothing about this flight was good.

Flight was constantly delayed with significant changes in time, it was supposed to get to Colorado Springs at 8:30 PM but it got there after midnight.

Sacrament staff are always polite and helpful. Airport is easy to maneuver and boarding is straightforward.

The 700 model seating is too tight both seat size & leg room

Flights were full but SWA still managed to get everyone loaded and depart on time. No snack or beverage service on the first leg due to turbulance. Seats were clean but very little cushioning. Reasonable amount of leg room.

Our two flights from GRR to MDW and MDW to OAK were both delayed due to weather. Be sure to build in a sufficient buffer in the transfer time to account for this type of problem. SW recommends connections as short as 40 min. Don't do this. We had to change concourses in MDW, a pretty long walk, to make our connection. Rule of thumb I use when traveling on flights with multiple legs is for connections of 80 min or more, unless there is no plane change, in which case it doesn't matter.

Very good. Plane was newly renovated so everything was very clean

We paid a lot of money for a window seat and there was no window! Never been in a plane with no window at all seat

Orderly boarding; engaged, attentive and detailed flight crew. Late out of the gate but time recovered during flight; super landing and deplaning.

Although delayed an hour, the gate attendants kept us notified and the rest of the trip went off with no issues.

All airlines should board planes back to front, instead of catering to higher priced tickets. The boarding groups are inefficient and delay takeoff time

Liked the attention and speed when getting wheelchair..........Was assured by phone that my needs would be taken care of and they were with my name.

Crew very courteous. Boarding was great. Slow to get baggage at Denver.

Sitting on the ground for 2 hours waiting for a gate wasn't fun.

The crew was great! Passengers were nice. Just an fyi that I heard several of them complain that the snack was not gluten free. Many people got handed the snack and then promptly gave it back to the flight attendant. Might be good to look into another option as such a high percentage of people in CO and WA are gf. Cheers!

First time flying with Alaska, and it went great. Thank you for a great experience flying to PDX.

Smooth flight, easy boarding process. Made up time in the air with initial delay due to weather pass through

awesome team work seen since on board till off plane in my destination. thanks you so much.

I missed the flight due to maintenance issues. This is the second flight I’ve missed in four days because United allows such little time between layovers. Very disappointing

The back to back mechanical delays from Denver to San Diego and then on my return flight from Denver to Great Falls it added extra time both ways

Flight was late, the only reason I almost missed my flight was that my connection was also late.

Booked through Kayak Business, had a seat in middle and towards back due to booking rate, not comfortable.

I had a cancelled flight because of technical issues going to my destination, and a delayed flight coming home. All told it wasn’t a total bust.

Seats are uncomfortable. This has been a trend in the industry for decades. Trying to fit more seats on each plane to increase profits at the expense of the passenger.

Women boarding passengers at the gate was absolutely rude and disrespectful of passengers. The flight attendant was absolutely delightful! Smiling and connected with the passengers. So happy. The seats are cramped and uncomfortable but I guess that’s just the way it is Communication regarding flight was excellent

I understand stuff happens, but plane failures are likely due to lack of maintenance. Additionally, air conditioning wasn't working, no snack/drink service, no WiFi. Fortunately, the crew was communicative and light-hearted. United grabbed another plane and we were able to get to our destination.

My feedback from the trip to Columbia to Chicago was meant for Chicago to Denver.

The boarding and flight announcements need to be honest and accurate. These were not. While flight delays cannot be avoided, please. be honest with the passengers in informing us about the timing of the delays. Deceptive delay times is not good business. Deceptive and/or grossly inaccurate boarding times are not good business either.

Everything was delayed and the staff sent me to the wrong gate, causing me to miss one of my flights. I arrived at my destination 6 hours later than I was supposed to.

On the return flight, arriving in Denver we sat on the tarmac in Denver for over 20 minutes.

The flight was fine. It's the satellite terminal that supports American eagle flights is what sucks. There is only one food option and everything there is way overpriced. I mean I know it's airport pricing, but it's even crazier than that. I bought a sandwich in a plastic container for $18.

Don't change gate multiple times make people run across the airport. Announce delays in a timely manner. Have maintenance crew ready. Don't delay and keep passengers on the plane for 3 hrs. on tarmac.

My seat tv didn’t work the whole trip. And the seat space is too small despite being seated at the front.

Flight was delayed leaving Dallas. Arrived about 2 hours later than scheduled.

We were delayed for a “couple of maintenance issues.” They were resolved rather quickly but a computer glitch caused someone in the airport to have to bring a physical copy of the paperwork so we could leave. I don’t know where they had to drive from to get to our plane but it took forever & we were 1 1/2 hrs late in leaving. The flight itself was fine.

WiFi was down so no entertainment and I could not work either. The flight was Very turbulent at the end (the last 20 min felt like an eternity) I appreciated the pilot for getting us there safely. The flight attending in first class was kind and attentive to everyone.

It was awful ....my first time flying on it and I will NEVER fly it again ....everything about it was terrible .....most especially the flight attendants

I liked the turn-style feature at gate 209B at LAX. Very efficient process. The gate staff also made several, clearly directed announcements so I felt very informed.

I loked walking out on the tarmac to board and no first class. I didn't like that they have no snacks or onboard wifi to bide your time.

Allowed me to chose my seat without extra charge (I purchased full-price ticket) and boarding was in group1. Didn't even serve water.

Every day about it was very different all the boarding pass where all wrong l miss flight no refund all crazy

Staff members pretty horrible when boarding. No care for customers

Long lines, rude staff, everything that's offered you have to pay for.

The flight attendence were extremely rude and I am disabled

I did not enjoy the trip home on Frontier for several reasons: there is too much cost besides the flight, which was more than I would normally pay, then having to pay for luggage, and carry-on, seat (if you want to reserve when booking) then you must pay over $3 for a can of soda, and $4 for a snack. A cup of water is free.

There were 3 leg for the trip and each leg was delayed by 90 minutes or more. The boarding process takes forever with people waiting on the jetway even though most folks do not have carry-on. The whole process is poorly managed.