$1,475 Find Cheap Flights from San Francisco to American Samoa

Check in process was a mess. Long lines, equipment malfuctioning. One line for baggage tags then a second line for bag checkin.

Both flights were late 2+ hours with ZERO communication from the airlines or their staff. No offers for compensation. WiFi didn’t work for streaming and they said to only use browsing but that didn’t work either. Waste of $$. No drinks only boxed water or apple juice. No snack. One of the worst flight experiences I’ve ever had.

Flight was canceled with no voucher of any kind and next available flight was two days later.

It was very pleasant. The staff and crew are very polite.

On time. Alaska upgraded seat comfort with memory foam seat covers with head rests

There were several delays and we were stressed about making our connection. The announcements for boarding were hard to hear or understand. The seating was uncomfortable for a 6 hour flight.

I feel that their union dispute when merging with Hawaiian Airlines is effecting their customer service. The LA to Zihua flight was more tolerable than my PDX to LA but I was treated poorly by the Alaskan staff at PDX which left a bad taste in my mouth and ruined my day.

When I was not allowed by Alaska airlines to board due to time and difficulty pre-check the night before and kiosk did not work when I arrived at the airport and then finally told Alaska airlines is where I had to go. Not Hawaiian airlines that they had moved. That's when I was treated with the utmost disrespect by Alaska airlines agent that I was not allowed to board. And that might ticket to return was canceled and I hadn't even left yet when they gave me the option for the next flight to raise my flight price to $300 one way. I bought a $96 round trip ticket and they're trying to gouge me for $600 in addition and canceling my return flight.

Despite two calls as well as a chat on the website, Alaska would not add my TSA number to my reservation. The flight was switched from Hawaiian to Alaska which caused them to mess this up in the first place

The departure gate was changed from C1 to B18 but it was never announced at the C1 gate nor did I receive any email or text message or phone call about the gate change. I was in a window seat. In the other two seats next to me were Mr. Rotund and Ms. Rotunda, a youngish couple. Just the two of them should have booked three seats. I was smashed up against the wall and window for five hours. Overall, I'd say my flight sucked. Wouldn't you?