Find cheap flights from San Francisco to South Pacific

Pros: "I really enjoyed the food as always and overall, I felt very comfortable"
Cons: "I enjoyed my experience overall."

Pros: "Everything."
Cons: "Nothing."

Pros: "Their plane"
Cons: "Food"

Pros: "Crew were fantastic"
Cons: "Entertainment choices"

Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."

Pros: "Wonderful crew, excellent food, very comfortable!"

Pros: "Best flight I’ve been on"

Pros: "My first experience in business class"

Cons: "Basic flight with no frills"

Pros: "The seat was spacious and the crew was very nice!"
Cons: "Nothing"

Cons: "Perfect flight. Delicious meals. Great crew."

Pros: "Safety"
Cons: "The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!"

Pros: "on time, crew were friendly"
Cons: "have to pay to watch movie"

Pros: "Excellent attendants"
Cons: "Landing was a bit bumpy!"

Cons: "Seats too small."

Pros: "The boarding process was nice because Star Alliance gold members can board early and get miles for the flights. They also had lots of movie options. Decent flight."
Cons: "I bought my ticket on kayak because on the search filter, it said 1 carry-on bag and 1 check-in bag but after the e-ticket was issued it said that it was a no luggage and no meal ticket. I had to pay excess in baggage fees ($100 AUD for 1 check in bag) and during the flight, all you get is coffee, tea or water. You have to pay for meals or soft drinks. I think if I bought on air New Zealand website, I would’ve gotten a better idea of all the fare types and pay a little bit more to get the proper amenities."

Cons: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Cons: "That is didn’t happen until the next day"

Pros: "service, food, good pilot"
Cons: "nothing everything just perfect"

Pros: "The crew were friendly."
Cons: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."

Pros: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Cons: "The lumbar support in the seats is quite inadequate."

Pros: "nil"
Cons: "nil"

Pros: "The premium econ seat and services."

Pros: "Comfortable"

Pros: "Efficient"
Cons: "Check In Issues related to code share flight"

Pros: "Good thing, we got there."
Cons: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."

Pros: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"

Pros: "Not much to like with the cattle car ride that was an hour late."
Cons: "I was shocked at the baggage charge upon checking in and was told I just purchased a seat from Virgin Australia but no baggage transport with the flight. When kayak directed me to VA, I made the purchase and certainly did not remember being offered a chance to purchase baggage fee as other airlines offer (e.g. BA). While I understand kayak refer users to search airlines baggage fees it need to make sure that airlines offer true and baggage fees at the time of purchase so the full cost of flight is clear at purchase time."

Pros: "The crew was very nice, and I loved the entertainment options."

Pros: "The plane and staff were very welcoming."
Cons: "The connection was very tight. Luggage was lost, but was sent to us the same day. It was left in Auckland,accidentally."

Pros: "seat crew food entertainment"
Cons: "no wifi"

Pros: "Love the variety of movies etc available on every flight."

Pros: "Purchased an exit row aisle seat - all the leg room I could ask for. Close to toilets - no odor issues. Good meals. Staff basically courteous (though not unfailingly - occasionally a tad blunt and titchy - a common experience for me on Air NZ)."
Cons: "Air NZ website states exit row seating purchase comes with priority boarding. When I asked about this at the gate counter I was told I would be seated by row number. Seems like this is a common issue with Air NZ - see e.g., skytrax website reviews. The website advertising is inaccurate if not false."

Pros: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."

Cons: "Staff was not friendly or attentive."

Pros: "Crew helpful, congenial."
Cons: "Anticipated more legroom based on seat chart diagram."

Cons: "Slow service and delay exiting"

Pros: "Awesome crew! Tasty food! Comfy seats!"

Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."

Pros: "Lots of entertainment options and friendly crew."

Cons: "I got upgraded to business :)"

Pros: "Generally like the airline, and Auckland airport. The crew onboard was great, but the guy that helped me check in, and the guy that took my money for the extra rad fee were rude and bad with communicating with both me and each other. Seemed a bit clueless really."
Cons: "That I got charged $140 extra to check a bag even though it all fit under my allowed weight. Very unhappy about that."

Pros: "Loved the landing lollies :) I was in a comfortable seat for a 3.5hr flight, and the entertainment system was on par with Qantas. I've long been a staunch Qantas traveller but will remain open to air NZ when travelling to NZ in future."

Pros: "Very professional; enjoyed entertainment options"

Pros: "Always friendly and attentive crew. Food was very nice. The help getting from one flight to another at the stopover was wonderful."

Pros: "Great seats in Premium Economy, although not all the functions seemed to be working! Crew were very helpful but the one in my area was very slow with the main meal - had to wait 90mins after we took off before I got my food Breakfast was very nice"
Cons: "Great seats in Premium Economy, although not all the functions seemed to be working! Crew were very helpful but the one in my area was very slow with the main meal - had to wait 90mins after we took off before I got my food"

Pros: "Large variety of entertainment options"
Cons: "Not enough water served frequently enough in my opinion. Hard to keep hydrated (it's a very long flight)"

Pros: "Crew was nice and clean plane."
Cons: "Wasn't aware that on this international flight we needed to do something more to get the basic services. Evidently there are classes of fares that don't rate basic food and drinks. Felt like steerage class. After they rebooted their system we were able to finally order and pay for food and drinks. Never been treated this poorly on an Air New Zealand flight."

Pros: "The crew was friendly, the flight went smoothly overall."
Cons: "I tried to request a vegan meal ahead of time but Hawaiian Airlines only offers special meal requests for international flights, which was very disappointing."

Pros: "N/A"
Cons: "N/A"

Pros: "Good experience overall"
Cons: "Having to pay for in flight entertainment on domestic route and small seats"

Cons: "Nothing"

Pros: "The crew was good."
Cons: "Crying baby....ughh."

Pros: "Room for my tennis racket on the side"
Cons: "It was all good"

Cons: "My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland"

Cons: "No free blanket. No free entertainment."

Pros: "Amenities"
Cons: "Waiting for baggage at the baggage claim."

Pros: "I drink a lot of water and more so on flights. They weren’t apprehensive about serving me more than one glass of water/drinks (a problem i have had with other airlines)"
Cons: "The food was lack-luster and there werent any options (aside from the specialty diets that you can request ahead of time). They also did not provide any blankets or pillows during the flight and the AC was running the entire time."

Pros: "Rum punch with Hawaiian chips"
Cons: "Turkey sandwich"

Pros: "OVERALL GOOD.FOOD COULD BE BETTER."

Cons: "Seats selected at booking were reassigned to back of the plane.We were traveling with another couple, their reassigned seats were not near us. Very disappointing"

Pros: "They made frequent announcements when there was turbulence compared to other airlines!"
Cons: "Vegan food would be nice option because even non-vegans can eat it too"

Cons: "No food option for more restrictive diets."

Pros: "Friendly flight attendants"
Cons: "Expensive movie options"

Pros: "The extra touches that used to be normal and then every airline took away, like meals! Complimentary cocktail was a bonus too."

Pros: "Nice crew, comfortable seat, good temperature."
Cons: "Appreciated the complimentary sandwich but since I am vegetarian had to pull the meat out and basically eat a cheese sandwich. Poor selection of "free" movies - just ended up reading."

Cons: "When I checked in i asked the agent to help me board early since I was carrying a fragile musical instrument. She said check back later. I had no seat assigned and was told I would be seated after all families were taken care of. I waited and waited and finally when everyone was boarded, I checked one last time because I was the only person left in the waiting area and the gate agent totally forgot about me. So she assigned me to a seat that had a wall in front of it and no storage space in the seat in front of me. I was livid. Thankfully I didn’t have to check the instrument but the hassle was a nightmare I really wanted to avoid."

Pros: "Everything"

Pros: "Boarding didn’t take too long and seats were comfortable."
Cons: "WiFi on plane would be awesome!"

Pros: "Our flights were delayed in both directions!"
Cons: "The long delays. Also we were seated st the very end of the plane and were not able to change seats."

Pros: "I am so happy you sent a survey! I have been wanting to sen a compliment to the women that was at the gate counter the day of my flight 11/30/17 flt 41. I watched her handle multiple difficult situations. In a severely stressful moment insane her handle with such grace and professionalism. She deserves a personal pat on the back and a raise:)"
Cons: "Customer service"

Pros: "Really friendly attendants"

Pros: "The free run punch and chips they serve right before landing."
Cons: "Reserved seats and they were not honored. Instead we were stuck in the next to last row. Agents were unapologetic and did not care."

Pros: "Easy"
Cons: "N/A"

Pros: "Let me think, food was free. Some of the staff was friendly. Glad was the flight was quick, because I don't think I could deal with that staff anymore than the few interactions I had with them."
Cons: "Lets start with the boarding process. Its not organized and just a huge mess. This zone boarding thing is very old school and no where is there a screen saying which zone is boarding, you have to listen for the quiet announcement and hope you heard it correctly, because they only say it once. When on board, the staff I dealt with was having a bad day or something, because slamming drinks down on tray tables and cups in to a half full cup must be the norm. The passenger next to me mentioned that the staff was very rude to me, as I was pretty passive at the time. The seats are somewhat comfortable, but when the staff tells you not to lean back because the lady behind you doesn't have enough leg room, then whats the point of paying for comfort plus. The food may be free, but if you want some sort of entertainment, TV shows or movies, it isn't free. Everything must be paid for on this flight. You pay a pretty penny to get on these flights only for them to up-sell you on everything! This airline needs some major changes to staff and technology."

Pros: "Ontime , friendly , comfortable, they really do take care of you"

Pros: "Ponctuality"
Cons: "Food and entertainment"

Pros: "Good price, food and drink free, cocktail prior to landing in Oahu, accommodate to have two seats together"
Cons: "Didn't know seat assignment ahead of time, in flight entertainment needed to be paid for"

Pros: "Everything else was great. Customer Service was amazing. Food was just good. Nothing fancy. Nice to have snacks also. Thank you"
Cons: "The delay was long-although because of traffic that morning I was late also, but we were 1hr 45 minutes late leaving."

Pros: "Loved the meal"
Cons: "Nothing"

Pros: "There was a female pilot"
Cons: "Staff was not friendly. Too many announcements. Food inedible."

Pros: "Staff was very friendly"
Cons: "You had to pay for movies"

Pros: "I really appreciated the pillow & blanket. I've always wondered why you guys keep it so cold."
Cons: "The hot meal was nice, but I'd prefer salad and soup in this kind of setting."

Pros: "Surprise lunch with wine, gratis--like airlines used to be!"

Pros: "Crew"
Cons: "Too crowded, lousy food"

Pros: "Hawaiian is always wonderful. Still offer free in-flight HOT meal, free glass of wine, cheap headsets if needed. On time, polite crew."

Pros: "Fun hawaiian theme to get you in the hawaiian spirit before landing"
Cons: "Tight seating. Especially when your next to an overweight person and there is no way to climb over them to get to the restroom and they are taking up part of your seat."

Pros: "The tropical twist to the food served on board."
Cons: "No in flight entertainment"

Pros: "Service"
Cons: "Child kicking my chair and punching the touchscreen behind my chair throughout the flight. Parents didn't do anything but act like they didn't see how annoyed I was when I glanced at them more than once."

Pros: "Love the preloaded Ipads in first class. Not sure what entertainment was in coach."

Cons: "the one hour delay"

Pros: "I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable."
Cons: "I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane."

Pros: "Food"
Cons: "Nothing"

Pros: "I upgraded my seat while checking in and was satisfied with the amount of leg room I had."
Cons: "While I apprecite the airline wanting to stand out and serving food, but I'm allergic to eggs. Egg sandwiches were served for breakfast."

Pros: "I always love flying Hawaiian. Everyone is nice, the plane is comfortable, and it gets me excited about coming home from school."
Cons: "I wish there was at least two snack services throughout the 5 hour flight."

Pros: "Friendly team, efficient boarding, clean."
Cons: "No wifi. Charge for pillows, blankets, headphones."

Pros: "Relaxing and free tv."
Cons: "Very hospitable ."

Pros: "Everything l just Love it .takin off and landing was Absolutely Flawless congratulations TO The Pilot."
Cons: "Absolutely,Nothing At all"

Pros: "Covid safety protocols and people following was excellent."
Cons: "Serve alcohol :)"

Cons: "This plane was not appropriate for social distancing, I would not have booked this flight if I knew we wouldn’t be able to keep a distance from other people."

Pros: "Good organization, good hygiene, polite crew."

Pros: "On time"

Pros: "Smooth, efficient and timely."
Cons: "Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes."

Cons: "Connection at Schiphol often tricky;"

Pros: "On time, smooth take off and landing."

Cons: "Better food and more water."

Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"

Cons: "Great"

Pros: "No delays..arrived early"
Cons: "Restrooms were dirty"

Pros: "Free food. Extra room."
Cons: "Waiting on runway"

Pros: "Delta Comfort om commuter jet"

Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."

Pros: "Cheese plate"
Cons: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Pros: "Entertainment"
Cons: "The plane was hot"

Cons: "3 hours delay"

Pros: "The flight attendants were very kind and hoped to make up for the pilot’s negligence."
Cons: "Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo."

Pros: "Good movies and tv selection. Seat next to me was empty, so that was great."
Cons: "Nothing"

Cons: "Call center tried moving us to later flight that was also delayed by 3 hrs despite telling us it was on time. Fortunately a gate agent moved us back to orig flight"

Pros: "Had the whole Comfort section to myself!"

Pros: "The check in reminder is easy and helpful"

Cons: "Didnt fly from San Francisco to Atlanta"

Pros: "Entertainment"
Cons: "Attendant probably trying to be funny"

Cons: "Flying into blizzards suck, don’t do it"

Cons: "Delta airlines has very poor costumer service. THE WORST I HAVE EXPERIENCED. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. I didn't make it. This is not all. I could have gotten to a near city several hours after but on the same day, but the mediocrecy of this employes did not allow me to get there until the next day at 7 am. Happy new year to me. This two women (or one of them) on the phone, lied to me. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. Just unacceptable. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. With no food or access to do its necessities. AND THERE WAS AN OPTION THAT "they missed" on porpuse."

Pros: "Arrived."
Cons: "Late, slow, de-icing in Detroit took nearly an hour!"

Pros: "The t.v. 's at each seat"
Cons: "Nothing"

Pros: "Liked that they were able to update our seats so we could sit together (spouse,baby,& I)."
Cons: "That the flight was delayed more than they informed us & it appeared that the gate crew did not know how to work the ticket machine & we waited to board with our daughter for 20 mins."

Cons: "waiting on the tarmac for 40 minutes"

Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."

Pros: "They say us together (we had seats apart -- even though it stated our children are 4 & 1). They gave them wings and each an extra little snack. I felt they were supportive of us."
Cons: "Paying to check our bags!! We were forced to... too much stuff traveling with kids. It sucked to have to pay $50 when Alaska airlines saw we were struggling, they checked our carry one for free to ease our time in the airport!"

Pros: "All I need to say."

Pros: "it was great experience"

Pros: "Everything went smoothly."
Cons: "N/A"

Pros: "Comfort and boarding"
Cons: "Delay and food"

Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."

Pros: "Very smooth"

Pros: "As of April, they have free small meals. We had a turkey sandwich which was filling. Later came a snack, just enough to tide one over until finding dinner."
Cons: "Seats still cramped."

Pros: "The new Delta planes have great leg room for tall people even in coach."

Cons: "Asked for hot tea but what I got was barely tepid."

Pros: "Excellent trip. Provided ample food snacks and drinks."

Cons: "The attendents only served one round of beverages in Comfort Plus."

Pros: "Flight very smooth.Just after landing,luggage pick up wait too long,almost after one hour later."

Cons: "Airplane seats and floor area and tray tables were not cleaned properly"

Pros: "Painless"
Cons: "Price of food"

Cons: "Boarding took too long - full plane and double seat booking changed 10 minutes early estimate to 20 minutes late"

Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Pros: "Quick boarding"
Cons: "The delta comport seats were not comfort seats were hardly comfortable and the leg room wasn't worth paying for."

Pros: "On time"

Pros: "Crews were wonderful. Seat space could be better."
Cons: "Leaving on time could be better."

Pros: "Great crew!"

Pros: "Nothing"
Cons: "Everything"

Cons: "On time departure"

Pros: "Seat comfortable, we paid extra for emergency exit"
Cons: "The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average"

Cons: "Food and onboard entertainment system."

Pros: "Good service, friendly staff, comfortable seats"
Cons: "Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating"

Pros: "Friendly staff"
Cons: "1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane"

Pros: "The crew was amazing! The seats in a business class were very uncomfortable."
Cons: "It’s hard to compare after my recent flight on Emirates which was superb."

Pros: "Pillow and blanket provided!"
Cons: "Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice."

Pros: "Very friendly crew..."
Cons: "Seats uncomfortable....oh well!"

Pros: "I liked the complimententary pillows and blankets."
Cons: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."

Pros: "Very nice crew and stylish pillows"
Cons: "Food was bland"

Pros: "Good flight"
Cons: "Food"

Pros: "Comfort was decent."
Cons: "Late due to crew."

Cons: "I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit"

Cons: "Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad."

Pros: "I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken."
Cons: "See above. The above problem caused me discomfort, pain, stress."

Pros: "Service is nice. Very friendly. Food is good."

Pros: "crew very helpful"
Cons: "larger meal would be niice"

Pros: "Friendly helpful staff. Loved the leg from Nandi to Auckland."
Cons: "Having to repack our bags when the total among the three of us flying was within limits. And then still having to pay an extra $60 US. when we didn't get it quite right by about 2 ks. However you did let my wife's wheelchair on without payment thanks for that. I am an ex pilot so it is difficult for your staff to try and explain weight ratios, and the dangers of extra weight.. Then being made to take 1 point something kilos into another lighter bag. However the staff were very good about it. not their fault that they find themselves having to talk through something that just doesn't ad up. However we enjoyed the flight, and the help we received transferring from a very late plane to one almost waiting in Fiji. :-)"

Pros: "Food was very tasty. In-flight movies were up to date and very good."
Cons: "Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day."

Pros: "It was a pleasant and short trip from Nadi to Suva."
Cons: "No complaints."

Pros: "Food, comfort & on board entertainment not the best but for the price of the flight it was well worth it. The flight crew and those on the ground in Nadi were amazing. Fantastic service all round. Don't forget to use the Premier Lounge in Nadi if you're there for a few hours. FJ$100 for full lounge access. It was an absolute pleasure. Best way to get to the USA from NZ."

Pros: "I liked the music and movies"
Cons: "I was very close to my neighbor and didnt even feel comfortable to get up and go to the bathroom because I didn't want to wake him."

Pros: "Service was so perfect especially on board,staff are friendly and very helpful"
Cons: "When we get to Fiji entrance was so hot ,no air conditioner staff are so slow and only one staff serve ,people has to wait for long time ,don’t mind waiting but was so hot to wait for long especially with kids"

Pros: "the crew always smiling."

Cons: "We were in the last row on the plane for some reason that was not explained....Parts of plane fell on our heads..Not enough room to lower the tray table...Wedged into seat like sardines...Entertainment was the sounds of toilets flushing...We paid a fortune for first half of flight from LAX to Nadi that was excellent...The second leg of trip to Auckland was a HUGE NIGHTMARE that won't be forgotten....Shirley and Ron Richard"

Pros: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."

Pros: "The flight itself was good, the front end/airline was not so good..."
Cons: "They were a minimum 45 minutes late (one 2 hour, 2 one hour) for every flight. Their running late caused us to miss our connection to Brisbane, so they sent us to Sydney. The ,late flight into Sydney cause us to miss our flight into Brisbane (our ticketed destination city). As we de-planed on the Jetway was a woman holding a sign with 12 - 114 names on it, we were one. She told us to go the the transfer desk and they would help us. We had never been in Sydney, could not find a transfer desk (there was none) found the ticketing counter - nobody there, found the airline office - nobody there, went back to the ticket counter nobody still there, asked a competing airline, they directed us to an air travel management office, where we found Fiji Air personnel. They were surprised we were not told where to go. they tracked down the office manager. We finally met with him at 1:40 PM, he told us our flight was in the domestic terminal and scheduled to leave at 2:00 PM. There was no way we could make it to the plane on time. He was rather rude to us and asked us how we thought we were getting to Brisbane, We responded with "I don't know as we've never been here before". Having never been there. we did not know there was an international and a domestic terminal at the Sydney airport. He told us who we were to fly out on and he was going to call over to the other airline and straighten it out. We went to the domestic terminal tried to check in for our flight, but we could not. That airline called Fiji Air to find out why, after half an hour they were told Fiji Air would not honor our flight as we were noted as "no Shows"/. We had to book another flight to Brisbane. The flights were great, we have had VERY BAD EXPERIENCES with the ground personnel,"

Pros: "Staff were friendly."
Cons: "Staff could have had more control.of boarding process. Pax just swarmed the boarding line."

Pros: "Nice blanket, good food, friendly staff"
Cons: "Nothing!"

Pros: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."

Pros: "Fiji Airways is among the top airlines for the long haul routes. New aircraft, clean cabins, fine entertainment and the friendliest crew you can find. They are consistently great."

Pros: "Foods"
Cons: "Poor communications between crews and passengers"

Pros: "Everything was perfect - from the crew, to the plane itself, to the entertainment and blankets and seats -- delightful and easy flight!"

Pros: "Food was really good not many airline offer free meal"
Cons: "Forms and then again on computer"

Pros: "Very nice plane and it includes food and drinks and wonderful service"
Cons: "Extra bag was pretty expensive"

Cons: "They lost our luggage and did not compensate us enough to replace what we needed"

Pros: "Comfort of "quiet zone" seating which was an extra $149 per person."
Cons: "Check in clerk and Manager were not very helpful. Check in was a nightmare with no organization for preferred flyers. Boarding was also disorganized and chaotic."

Pros: "Got to Fiji safe."
Cons: "1. Checked in was very slow. When we got done, we have to run to the gate cuz they are already boarding. 2. Seats were very small, too tight even for people with short legs. 3. Not much movies to choose from, it was an 11 hour flight, at least give us more movies to choose from. 4. Just saw crew once, when they were passing out meals and collecting them."

Cons: "No Tv screens in seat"

Pros: "Great service. Flight attendants are super helpful and nice. The meals are really good too. Small things as movie selection was amazing too. An overall outstanding experience. Vinaka!"
Cons: "It was perfect."

Pros: "crew, service, food"
Cons: "Length of trip"

Pros: "As comfortable as an air flight can be. Friendly staff"

Cons: "Missed the flight! I find it ridiculous you do not get a "Check In Online" email from Fiji Airways if you do not book directly through them. That, to me, is insane. All Fiji Airways passengers, whether they booked directly or not, should get that email."

Pros: "Everything was great! Looking forward to going back....possibly next May."

Cons: "Fiji Airways customer service is terrible (and has always been) from the SFO airport clerks at the counter all the way to the attendants in the plane. Theyre such a rip off but their customer service sucks!!!! TERRIBLE!!!! Dont reccomend flying with them EVER!"

Pros: "Food was great!! Flight attendants provided excellent service. Entertainment was really good, and the plane looked pretty new."
Cons: "There was barely enough room for everyones stuff in the overhead containers. Because of the location of my seat (aisle, just when the number of seats oer row changes) I got bumped on my shoulder quite frequently."

Pros: "I didn't know there was free hot food and beverages so I just took xannies and fell asleep but luckily they woke me up and ate really good chicken for free I was like wtf how is this free and there was no one sitting next to me so I felt like I was in first class"
Cons: "I wish the plane ride was longer I could live on that plane"

Pros: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Cons: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."

Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."

Pros: "Movie selection"
Cons: "More drink service"

Cons: "No Wi-Fi but swayback said Wi-Fi"

Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"

Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"

Cons: "To actually be on it would’ve been awesome"

Cons: "The unplanned layover in HNL was very poorly handled."

Cons: "Another airport would be better, no extra charges for bags would be even better!"

Pros: "Better staff"
Cons: "Still terrible"

Cons: "Overall good thanks"

Pros: "With the amount of bad press that United has, I did not expect much. However, flight was on time, everybody was polite, movie selection was excellent (several classics, box office hits, comedies etc, they even appropriately put "Die hard" under Winter Wonderland), food was good and salted caramel ice cream for dessert was a very nice touch."
Cons: "Tiny seats. My God, would it hurt to have TWO arm rests? I ended up sitting for 8h crooked to the right, just to avoid touching the guy beside me."

Pros: "Nothing"
Cons: "I missed my sister graduating because of avianca"

Pros: "Boarding, service, staff attitudes, on time and deplaning"

Cons: "Staff kinda rude"

Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"

Cons: "So uncomfortable."

Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"

Cons: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."

Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."

Pros: "None"
Cons: "The food was so poor I never had such a tasteless food"

Pros: "See above. The same applies."
Cons: "See above. The same applies."

Pros: "nothing"

Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"

Pros: "The Boeing 787 plane was very nice. The window shading control is unique!"
Cons: "Thanks United for keeping my diet in check."

Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"

Pros: "On time , and good service"
Cons: "Na"

Pros: "Crewq"

Pros: "Staff was nice!"
Cons: "I didn't like the luggage restrictions associated with our tickets."

Cons: "WiFi for $39.99, used to be $19.99 before."

Pros: "Everything was great all around"

Pros: "The services"

Pros: "Arriving alive"
Cons: "Comfort, accessible media, cost"

Pros: "Comfortable."

Cons: "On board service!!!!!"

Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"

Cons: "Long delay in San Francisco"

Pros: "okay"
Cons: "okay because it was short"

Pros: "The stewardess miss polanxo was great"

Pros: "None"
Cons: "-It said you can watch the movie using your personal device using WIFI; 99% the WIFI will drop or not working at all."

Cons: "My itinerary had to completely change."

Cons: "I am only 5 ft tall & petite but felt like a sardine with my knees hitting the seat in front. The overhead bins were so small that they couldn't fit carry ons efficiently so everyone was scrambling for space, delaying the boarding process & heightening frustration & stress. Boarding process was also inefficient causing delays."

Pros: "Movies were ok."
Cons: "Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again."

Cons: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."

Pros: "on time arrival"
Cons: "power outlets were present but not functional. A real pity as I counted on it for my long trip to keep my portable devices. Lounge in Chicago does not have many outlets either and the next plane to Brussels either. This prevented me to keep my devices up along my trip preventing to work or watch movie as I wanted."

Pros: "Nothing"
Cons: "Everything"

Cons: "Over a hour late leaving San Francisco"

Cons: "Delayed departure, changed gate."

Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."

Cons: "United lost one of our baggage"